15921 Chat Process Jobs - Page 2

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1.0 - 4.0 years

0 - 0 Lacs

navi mumbai

On-site

Hiring for a Team Lead - Chat process with an International BPO . Location - Navi Mumbai CTC - Up to 7 LPA Need only immediate joiners who can join within a week. Requirements : Min 1 year TL experience in International BPO (designation on paper) Voice / Blended process experience Comfortable with 24x7 shifts Excellent communication skills Immediate joiner (within 1 week) CTC: Up to 7 LPA Interested candidates share your updated resume at subhash.rawat@thethreeacross.com or Whatsapp at 9910204106

Posted 23 hours ago

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1.0 - 5.0 years

2 - 5 Lacs

bengaluru

Work from Office

Position: Chat Process US MortgageLocation: Bangalore (Work From Office)Experience Required: Minimum 2+ yearsShift: Night Shifts Job Description Handle customer queries via chat for the US Mortgage process Provide accurate information and ensure high-quality customer experience Maintain process compliance and documentation Resolve issues promptly while meeting productivity and quality targets Coordinate with internal teams when required Skills & Requirements Minimum 2 years of experience in Chat Process - US Mortgage Excellent written & verbal communication skills Ability to work in night shifts Immediate joiners or short notice preferred Strong problem-solving and customer handling skills I...

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0.0 - 5.0 years

1 - 4 Lacs

thane, navi mumbai, mumbai (all areas)

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Job Role : Customer service Salary: upto 38000 in-hand , rotational off Experience or 12 pass freshers both can apply easy selection, walk in interview Excellent communication skills call HR bushra 7666450996

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4.0 - 8.0 years

4 - 6 Lacs

chandigarh

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eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Chat process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and t...

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1.0 - 3.0 years

3 - 3 Lacs

bengaluru

Work from Office

" Non-Sales Role Dedicated Customer Support in a World-Class Work Environment" Position summary The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim. Roles and responsibilities: Understand the basic professional standards and established procedures, policies before taking action and making decisions. Processing claims and handling chats, as per the process guidelines. Adhering to the service level and understanding Quality & Auditing parameters. Assume responsibility for work...

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0.0 - 2.0 years

1 - 3 Lacs

noida

Work from Office

We are hiring any graduates urgently for leading MNCs in Noida location. Customer Support Executive Voice, Chat & Email Process Location: Noida (On-site) Job Type: Full-Time About the Role We are urgently hiring Graduate candidates for immediate openings in Voice, Chat and Email support process for leading MNC clients in Noida. This role involves delivering exceptional customer service across multiple communication channels (voice calls, chat and email) to international and domestic customers. Key Responsibilities Handle inbound and outbound customer interactions via voice calls, live chat, and email professionally. Respond to customer inquiries, complaints, and service requests accurately a...

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0.0 - 2.0 years

2 - 2 Lacs

pune

Work from Office

Analyst – Chat Process Pune | Full-time (FT) | Customer Operations Shift Timings – Night shift |Management Level –Analyst | Travel Requirements – NA The ideal candidate must possess strong communication skills, with an ability to quickly and efficiently assimilate process knowledge, good team player with analytical skills and high energy levels ready to work in flexible shift timings, developing constructive and cooperative working relationships with others, and maintaining them over time Keeping up-to-date with the process knowledge identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Analyst Roles and Respo...

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1.0 - 4.0 years

3 - 6 Lacs

new delhi, gurugram, delhi / ncr

Work from Office

Hiring for international voice process - Customer support 5 days working / 2 offs Rotational shift Salary - upto 6 LPA For more info call & WhatsApp - HR Rakhi @9899201274 Required Candidate profile Any graduate / UG with mini 1 year international voice & Blended experience can apply. Note :- Candidates must have Excellent communication skills. Perks and benefits Both side cab + Good incentive

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0.0 - 3.0 years

2 - 4 Lacs

mohali, chandigarh, kharar

Work from Office

Hiring for Fresher's For international BPO Work Mode: Work From Office Location: Chandigarh Experience : Fresher but Graduation degree Mandatory Salary: Up to 23,000 in hand + PF Face to face Interview Only in Chandigarh ***TO APPLY:****** Share Resume to 9988265439 ( For Quick Response share CV on WhatsApp ) Key Responsibilities: Handle customer queries effectively Ensure excellent communication and customer satisfaction Majorly Night shift including Rotational as per US shifts working day is 5 Both side cab available For Boys and Girls *****Note: Need only the immediate joiner********

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2.0 - 5.0 years

1 - 5 Lacs

gurugram

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services ...

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0.0 years

0 Lacs

hyderabad

Work from Office

Greetings from Sutherland! We are hiring Complete Freshers and only Females for the International Non-Voice Process- customer support role Job Criteria: 1) Immediate joiners required 2) Excellent Communication Skills 3) This opportunity is only for FRESHERS. 4) Only Female candidates are eligible to apply. NOTE: BTECH CANDIDATES ARE NOT ELIGIBLE FOR THIS POSITION Shift Timings and Off : -5-day work / 24x7 -Rotational shifts and 2 days of rotational week-offs Additional Information: - Work from office -Two-way cab facility available upto 15km radius from office based on the shift timings. *Candidates must be within 15kms boundary limit from Uppal. REGISTER YOUR DETAILS USING THE BELOW LINK : ...

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0.0 - 2.0 years

1 - 1 Lacs

noida, greater noida

Work from Office

Hi Jobseeker, Greeting from Shiningstars ITPL We are hiring for PART - TIME Customer Service Executive at NOIDA Salary-14k ctc (11k in -hand ) Fresher/ Experienced / Undergraduate/ Graduate all can apply Working Conditions : Day shift - 9 to 2 Nightshift :- 6 to 11 6 working days Weekly off : Rotational Key Responsibilities: Handle high volume of inbound and/or outbound calls inquiries from customers. Assist customers with queries related to products, services, billing, troubleshooting, and account management. Resolve customer complaints efficiently and empathetically. Record customer interactions and update account information accurately . Adhere to company policies, processes, and standard...

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1.0 - 3.0 years

3 - 6 Lacs

bengaluru

Work from Office

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in perso...

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1.0 - 3.0 years

3 - 3 Lacs

noida

Work from Office

Responsibilities:- Should be handling multiple chats 2-3 at the same time Answer a wide range of inquiries and solve a wide range of customer service issues and problems.Role & responsibilities Process transactions involving large sums of money and ensure accuracy. Answer a wide range of inquiries and solve a wide range of customer service issues and problems. This job has a highly regimented schedule and requires a full day of assisting customers on the phone. Strong customer service skills including diplomacy and the art of diffusing tense situations are required. Processing customers orders and ensuring its accuracy and completion. Preferred Candidate Profile:- 0.6-3 years of experience i...

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5.0 - 8.0 years

5 - 9 Lacs

gurugram

Work from Office

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer communications are interactions between customers and businesses using various channels spanning digital and i...

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3.0 - 5.0 years

3 - 7 Lacs

gurugram

Work from Office

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer communications are interactions between customers and businesses using various channels spanning digital and in perso...

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0.0 - 4.0 years

0 - 3 Lacs

ahmedabad

Work from Office

WORK PLACE:-AHMEDABAD(GUJARAT) **FLUENT ENGLISH IS A MUST** INTERACT AND ASSIST AMONG INTERNATIONAL CLIENTS. SALARY OFFERED:-20K-39k + incentives+ night allowance 24/7 ROTATIONAL SHIFTS (5 WORK DAYS) CONNECT WITH HR:-8200326423

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7.0 - 11.0 years

4 - 8 Lacs

gurugram

Work from Office

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer communications are interactions between customers and businesses using various channels spanning digital and in p...

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0.0 - 2.0 years

2 - 3 Lacs

noida, ghaziabad, new delhi

Work from Office

Hello Jobseekers, Please note : We do not charge any amount in exchange for Job Opportunities. Candidates are advised to stay alert and avoid fraudulent offers!! Job Title: Customer Support Executive Domestic Chat Process Location: Noida Salary Up to - 23k per month Work Days: 6 Days Working | 1 Weekly Off Job Description : We are hiring Customer Support Executives for a Domestic Chat Process at our Noida location. The role involves handling customer queries via chat and providing timely and accurate resolutions. Key Responsibilities: Handle inbound customer queries through chat support Provide accurate information and resolve customer concerns Maintain a high level of customer satisfaction ...

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1.0 - 5.0 years

2 - 3 Lacs

bengaluru

Work from Office

Our client is an Indian fintech platform designed to provide accessible financial solutions, particularly for underserved and underbanked communities. Founded in 2017, it aims to make finance simple, transparent, and fast through an AI-driven, 100% digital, and paperless process. It focuses on small retailers, gig workers, blue/grey-collared workers, and self-employed or salaried individuals, with a strong presence in Tier 2 and Tier 3 cities. Role & responsibilities 1. Address customer issues and resolve them efficiently as the first point of contact on both voice and non-voice platforms. 2. Support and interact with customers through phone, email, and other channels, ensuring all valid con...

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0.0 - 1.0 years

5 - 9 Lacs

hyderabad

Work from Office

About The Role Skill required: Social - Service Desk Non-Voice Support Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope o...

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0.0 - 2.0 years

0 - 3 Lacs

mohali, chandigarh

Work from Office

Hiring Chat Support Executive Location- Chandigarh Salary- 22-23k Qualification- Graduates Good English skills 5 Days working Rotational shifts Cab facility available Can contact / Send CVs @7986679847

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0.0 - 4.0 years

1 - 4 Lacs

ahmedabad

Work from Office

**Hiring for Chat Support Executive in AHMEDABAD ** -Fluency in English is MUST -Rotational Day/Night Shift (WFO) -5 Working days -Salary up to 26K to 40K + Incentive + Night Allowance HR VEDA: 7383639237

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0.0 - 1.0 years

5 - 9 Lacs

bengaluru

Work from Office

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer communications are interactions between customers and businesses using various channels spanning digital and in...

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1.0 - 3.0 years

4 - 8 Lacs

bengaluru

Work from Office

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer communications are interactions between customers and businesses using various channels spanning digital and in per...

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