As an Operations Manager, you will be leading, motivating, and supporting a large team in a time-sensitive and demanding environment. Your responsibilities will include setting up and implementing career development plans for your direct reports, as well as resolving any operational issues that may arise. You will be tasked with managing data collection to update operations metrics, aiming to achieve productivity targets, reduce costs, eliminate errors, and provide excellent customer service. Collaboration with cross-functional support teams to enhance proprietary tools and systems will be a key aspect of your role. Working closely with legal and safety departments will be essential to ensure compliance with regulations. Oversight of materials and inventory management, along with conducting budget reviews and reporting cost plans to upper management, will also fall under your purview. To be successful in this role, you should possess a Bachelor's degree in operations management, business administration, or a related field, along with at least 2 years of proven experience in an operations management position. Your ability to delegate responsibilities effectively while maintaining organizational control over branch operations and customer service will be crucial. Additionally, you should be well-versed in conflict management and business negotiation processes. Proficiency in general business software and a willingness to learn new applications, particularly Microsoft Office (Word, Excel, Outlook), will be expected.,
You should ideally hold a Bachelor's degree in human resources management or a related field. Your experience in human resources or a similar field will be valuable in this role. Building and sustaining positive relationships with colleagues is a key aspect of the position. Your background in educating and coaching staff will also be beneficial. Additionally, your expertise in conflict resolution, disciplinary processes, and workplace investigations will be essential. It is crucial to adhere to and uphold workplace privacy standards. You should possess the ability to deliver engaging presentations. Familiarity with relevant health and safety laws is necessary. Proficiency in using computers for various tasks is expected, including Microsoft applications such as Word, Excel, and Outlook.,
You should have proven work experience in software quality assurance. It is important to have hands-on experience with automated testing tools. Your background should include working in an Agile/Scrum development process. As a critical thinker, you should possess strong problem-solving skills. Experience with CI/CD pipelines and tools like Jenkins, GitLab CI/CD, Github CI/CD, or Travis CI is necessary. Familiarity with test automation frameworks such as Cypress, Selenium, or Appium would be an added advantage.,