IT Support Executive

Job Title: IT Support Executive & Admin

Location: Work from Office

Employment Type: Full-Time

About the Role:

We are looking for a skilled and proactive IT Support Executive & Admin who will not only manage IT infrastructure and support employees but also act as a bridge between our developer team and clients. The ideal candidate should be equally comfortable solving technical issues and coordinating with teams to ensure smooth communication and project execution.

Key Responsibilities:

1.) Technical:

· Provide technical assistance to employees across Windows, Linux, and Mac environments.

· Install, configure, and maintain computer hardware, operating systems, and software.

· Troubleshoot and resolve hardware, software, and network-related issues.

· Maintain IT inventory and order new equipment as required.

· Manage and secure network infrastructure, firewalls, and servers (Windows & Linux).

· Administer Active Directory, user accounts, and Windows Server environments.

· Assist with IT projects, system upgrades, and deployments.

· Provide user training and guidance on the use of technology.

· Stay updated with new technologies and IT best practices.

2.) Non- Technical:

· Coordinate with the development team and clients for new queries and software changes.

· Explain technical requirements and updates clearly to clients and developers.

· Act as a communication bridge between client teams and the developer team.

· Coordinate with clients and developers via phone calls, WhatsApp, email, and other communication platforms.

Required Skills & Qualifications:

· Proficiency in Windows, Linux, and Mac OS administration.

· Strong knowledge of Microsoft 365 and Google Workspace.

· Understanding of networking basics (LAN, WAN, VPN, DNS, DHCP).

· Experience with Active Directory and Windows Server management.

· Linux Server administration skills.

· Familiarity with firewall configuration and network security.

· Excellent troubleshooting and problem-solving abilities.

· Strong communication skills for client and developer coordination.

Personal Attributes:

· Good analytical and communication skills

· Well behaved & disciplined

· Patient and persistent

· Ready to take up new challenges

· Responsible

· Quick learner

Required Qualifications:

BE CE / IT / Tech, MSc IT / ICT, BSc IT, MCA, BCA

Preferred Qualifications:

Prior experience in IT Support, System Administration, or IT Coordinator roles.

Knowledge of cloud technologies (Azure, AWS, or Google Cloud).

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹25,000.00 per month

Experience:

• total work: 1 year (Preferred)

Work Location: In person