Team Leader - CRE (Test - Team Incharge)

Adissia Developers

2 - 6 years

3 - 5 Lacs

coimbatore

Posted:5 days ago| Platform:

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Skills Required

data management conflict resolution relationship building cre strategic planning customer retention presales customer relationship customer engagement marketing automation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Develop and implement comprehensive pre\-sales customer relationship strategies to maximize lead conversion and enhance prospect engagement across all real estate projects

Execute systematic lead qualification and nurturing processes to convert inquiries into genuine prospects and ultimately into confirmed bookings

Oversee prospect journey mapping from initial contact through site visits, negotiations, and booking confirmation to ensure optimal conversion rates

Coordinate with marketing teams to develop targeted campaigns and lead generation strategies that attract qualified prospects to various projects

Establish and maintain pre\-sales service standards and response protocols to ensure consistent and professional prospect engagement

Monitor and analyze lead sources, conversion rates, and prospect behavior to optimize pre\-sales strategies and improve pipeline performance

Develop and execute prospect engagement programs including follow\-up sequences, personalized communications, and relationship building activities

Manage prospect database and ensure accurate maintenance of lead information, preferences, source tracking, and interaction history

Coordinate with sales teams to ensure smooth handoff of qualified prospects and provide comprehensive prospect briefings for effective closure

Implement prospect communication strategies including project presentations, pricing discussions, payment plan explanations, and documentation guidance

Establish lead scoring and prioritization systems to focus efforts on high\-potential prospects and optimize resource allocation

Conduct regular prospect feedback collection and analysis to understand market preferences and improve project positioning

Develop and maintain relationships with potential investors, NRIs, and high\-value prospects requiring specialized pre\-sales approach

Coordinate prospect events, site visits, model flat showcases, and project launches to generate interest and drive conversions

Ensure compliance with all regulatory requirements related to pre\-sales activities, advertising standards, and prospect data management

Execute channel partner coordination for lead management, ensuring proper lead distribution and tracking across different partner categories

Oversee the preparation and delivery of project presentations, brochures, price lists, and technical specifications to prospects

Monitor competitor activities and market trends to adjust pre\-sales strategies and maintain competitive positioning

Professional Development: Enhance expertise in advanced lead management systems, CRM platforms, and marketing automation tools to streamline prospect engagement and improve conversion efficiency

Stay updated with latest trends in real estate marketing, digital lead generation, customer psychology, and pre\-sales methodologies

Develop proficiency in data analytics, conversion funnel analysis, and prospect behavior tracking to derive actionable insights for improving pre\-sales performance

Participate in professional development programs focused on sales psychology, negotiation techniques, and advanced customer engagement strategies

Obtain relevant certifications in digital marketing, lead generation, real estate regulations, and customer experience management

Attend industry conferences, property exhibitions, and workshops to stay current with best practices in real estate pre\-sales and marketing
Requirements

Customer Relationship Management Strategic Planning and Execution Sales and Revenue Growth Customer Retention and Loyalty Market and Competitor Analysis Communication and Negotiation Skills Problem Solving and Conflict Resolution Team Leadership and Development Performance Metrics and Reporting Product Knowledge and Training Customer Feedback and Satisfaction Technology Utilization and CRM Tools Compliance and Regulatory Knowledge Cross\-functional Collaboration Innovation and Continuous Improvement