5510 Customer Retention Jobs - Page 42

About Welspun Entity* Welcome to Welspun Transformation Services Limited (WTSL), where innovation, digital transformation, and customer-centric excellence come together. As part of the Welspun Group, we are at the forefront of automation and business services, working across industries with a focus on cutting-edge technologies such as AI, ML, and RPA. Since our founding in August 2018 with 92 employees, we've grown to over 500 members across multiple locations, showcasing our commitment to operational excellence and inclusivity. At WTSL, we prioritize diversity, with 34% women in our workforce and flexible policies like maternity, paternity, and menstrual leave. Our goal is to increase femal...

The Operations Executive will be responsible for managing customers and support technicians to ensure seamless operation and customer satisfaction for VTS (Vehicle Tracking Systems) services. The ideal candidate will play a key role in maintaining client relations, planning and coordinating technical support, and overseeing installation and maintenance activities. Key Responsibilities: Manage and direct the customer service field team/support technicians in responding to customer calls and complaints in a professional manner. Coordinate with clients, production, sales & marketing, billing, store, despatch teams, and management to ensure a smooth flow of operations. Actively monitor VTS devic...

Job Overview: The person will be responsible for managing customer complaints through the CRM system and independently coordinating activities related to Extended Producer Responsibility (EPR). This role requires strong organizational skills and the ability to manage distinct workflows efficiently to support customer satisfaction and regulatory compliance. Key Responsibilities: Customer Complaints & CRM Management Monitor, log, and resolve customer complaints using the CRM system, ensuring timely communication and follow-up. Liaise between customers and internal teams (customer service, sales, operations) to facilitate effective complaint resolution. Maintain accurate records of all customer...

About the Role: We are seeking a highly motivated and customer-focused individual to join our Customer Success Team. With 3+ years of experience in this role, you will be responsible for providing excellent customer support to our clients for our SaaS product. You will be the primary point of contact for customer inquiries and will work closely with the product and technical teams to resolve customer issues. You will also be required to handle inbound inquiries, provide demos to potential customers, on-board them to the system & follow-up on due renewal payments. Responsibilities: Respond to customer inquiries via phone, email and chat in a timely and professional manner Troubleshoot custome...

Job Summary: We are looking for a proactive and customer-focused Customer Success Manager (CSM) to join our growing team. In this role, you will serve as the primary point of contact for our clients post-sale, ensuring a smooth onboarding, driving product adoption, and fostering long-term customer satisfaction and retention. You will work closely with sales, product, support, and marketing teams to ensure customer goals are met and value is continuously delivered. Key Responsibilities: Customer Onboarding: Lead new customer onboarding processes, ensuring smooth handoffs from sales and setting clear expectations. Relationship Management: Build and maintain strong, long-lasting customer relati...

Title: Telecaller - Outbound Process (Sales) Location: Viman Nagar, Pune Work Mode: Work From Office Shift Timing: Day Shift Rotational Week Off Job Responsibilities: Making outbound calls to potential customers for sales and promotions Explaining product features and benefits effectively Qualification: HSC Pass or Any Graduate / Under Graduate Freshers are welcome to apply Preferred Candidate Profile: Good communication skills in Marathi and Hindi Comfortable working in a sales outbound calling environment Salary Details: Freshers: 12,000 to 14,000 + Incentives Experienced: 14,000 to 16,000 + Incentives Candidates with regional language skills: Up to 18,000 + Incentives Interview Process: H...

Hiring for International E-commerce Voice Process Qualification: Any Graduate fresher/UG EXP 24/7 Shift 5 Days Working Salary: 25,000 in-hand For Undergraduates with minimum 6 months BPO exp– 29000 connect with us@ HR Sarvesh 8800596442/ 7827642775 Required Candidate profile Qualification: Any Graduate / UG exp Good communication skills(Verbal& written) Good comprehension skills ability to clearly understand and state the issues customers present Immediate joiner Perks and benefits Both side cabs incentive Medicare facility

Greetings from Ignites Human Capital Services SPOT OFFERS WITH INFOSYS(UK SHIFT) salary 45k SPOT OFFERS with ACCENTURE salary 7lks Concs-salary 50k Hi, Your interview has been scheduled @ ignites Human capital services. 4Th Floor, Axis Samriddhi, JP Nagar 4th Phase, Dollar Layout, J P Nagar Phase 4, J. P. Nagar, Bengaluru, Karnataka 560078. Near to LEVELS PUB JP NAGAR 4th phase Meet kavya call harshitha@7848820045 call rakshith@7795311104 call manish@7848820049 call aditi@7795311459

As a Dy Manager/ Manager at Niva Bupa Health Insurance Company, your role involves designing, deploying, and executing business strategies to manage the portfolio effectively. Your key responsibilities include: - Strategizing and identifying drivers to improve persistency within the organization. - Leading the deployment of business plans across various channels. - Developing methods to enhance contactibility and subsequently improve collection. - Taking ownership of renewal GWP and retention targets. - Driving renewal, PY1, and upsell targets across different channels. - Designing and implementing strategies to retain PY1 and ready-to-port customers. - Engaging with stakeholders to agree on...

You will be working as a Sales Advisor for Multiline Products (Health, Motor, Life & SME) at Shrigoda Group (SBIL) in Mumbai. With over 2 years of experience, you should be a Graduate or above to qualify for this role. - Effectively coordinate with multiple stakeholders including distributors/sub-brokers, end-clients, and insurance companies to resolve queries and grievances. - Assist customers in understanding their insurance needs and recommend products that best suit them. You will showcase various health policies, provide advice on inclusions/exclusions, explain the benefits of add-ons/top-ups, and offer the best quotes. - Provide detailed recommendations and comparisons of insurance pol...

About the Role We are looking for a motivatedLifecycle Marketing Intern who has some exposure to customer engagement or retention campaigns and is eager to learn. You'll support our team in building lifecycle strategies for our clients across industries starting with WhatsApp marketing and later expanding into email, SMS, and other channels . This is a learning-focused role where you'll get hands-on experience in designing customer journeys for brands across sectors (fashion, lifestyle, real estate, apps, and more), helping them drive more results like revenue from existing user base. Key Responsibilities Assist in planning and executing lifecycle campaigns on WhatsApp (with future scope acr...

Job Title : Customer Relationship Manager (CRM) Department : Customer Relationship Management Location : Coimbatore Company : Casagrand Builder Pvt. Ltd. About Casagrand : Casagrand is a leading real estate enterprise committed to building aspirations and delivering value. With over 20 years of excellence, we are known for delivering high-quality residential and commercial spaces that redefine customer satisfaction. Our CRM team plays a pivotal role in ensuring post-sales service excellence and fostering long-term customer trust. Key Responsibilities Customer Handling Be the primary point of contact for customers post-booking until handover. Ensure a seamless customer journey by addressing q...

Associate Sales (Renewals & Upselling) Location: Vadodara, India (Captive Unit) Department: Sales & Customer Success Reports to: Global Sales Leadership Shift timings: US Shift Role Overview The Associate – Sales will be responsible for overseeing contract renewals, identifying client growth opportunities, and ensuring a high level of customer satisfaction. The ideal candidate will bring solid sales experience, cyber security domain knowledge, and outstanding communication skills to deliver business growth and customer success. Key Responsibilities Manage contract renewals for existing clients in line with company targets. Proactively identify opportunities to upsell and cross-sell cybersecu...

Roles and responsibilities: Develop and maintain strong client relationships. Analyse customer data to identify trends and opportunities for improvement. Proactively engage with customers to address concerns and collect feedback. Resolve customer issues quickly and efficiently. Educate customers about product features and updates. Monitor key performance indicators (KPIs) for retention and implement Improvement strategies. Collaboration with other departments can improve the overall customer experience.

Job Title : Sr Advisor - Account Management Location : Kolkata, West Bengal (Work from Office) Shift : 2:15 PM 11:30 PM (MonFri) | Alternate Saturdays till 7:30 PM| Home drop provided Company : Salescom Services Private Limited About the Role Are you passionate about high-octane sales, cutting-edge technology, and building lasting customer relationships? Join our fast-growing UK-based technology business as a Senior Account Manager, where you’ll engage with our customers across the UK to enhance their telecom and IT services. You’ll be responsible for: Conducting periodic account checks with existing UK customers Driving revenue assurance and account enhancement Upselling and cross-selling a...

JOB DESCRIPTION POSITION 8: TEAM LEADER ACCOUNT MANAGEMENT / RELATIONSHIP PERSONNEL PURPOSE OF ROLE: Ensure smooth claims processing for customers. Lead a team of helpdesk personnel including implants, semi-implants, account management and document pickup team. Management Level Industry Type Mid Management Insurance, Service Industry Visit customers place as per the schedule Monitor the team members activity in terms of volumes (documents collected) Review the queries received from the customer and the responses from the team members Help team members in resolving escalations from customers Review the reports sent by the team members and take necessary actions (issues with respect to claim r...

Location:- Kapurbavadi junction, Majiwada Thane (w)- 400607 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,500 in-hand to 16,000 CTC plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentione...

About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners. About the role We re looking for exceptional Customer Support Exec...

Sales Manager Education Loan CONSUMER LOANS, RETAIL LENDING About the Business Group The Consumer Loan department is a part of Retail Lending business of the bank and offers Personal loans and Education Loans to all categories of customers Pan India About the Role Sales Managers (SM) are a part of the Banks sales force whose primary responsibility is to get customers for the bank and explore new business opportunities SMs manage a team of executives responsible for selling loan products to the customers based on their needs They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction It requires strategic planning and execution t...

Hiring For International Voice Process Gurugram Loc UG With minimum 1 year of experience can apply Salary Upto - 50k CTC (45K IH) Lucrative Incentives One side cab | One side shuttel 5 Days working with Rotaitional offs Contact - Abhay - 7678331542 Required Candidate profile Experienced candidates can apply Excellent English communication is must Any Graduate / Undergraduate Prior experience in BPO / Voice Process Immediate joiners preferred Perks and benefits Staff Travel Benifits

Renewal process life insurance Good communication. Salary upto 24k ctc Day Shift Rotational week off Need Linguistic candidates Malyalam, Telegu , Tamil Salary 25,000/- In hand Required Candidate profile HSC is mandate location- Airoli, Navi Mumbai Contact for more information HR Nisarg - 7796426783 Perks and benefits Teamwork makes the dream work !

Process- One Assist - Voice Process (Tamil) Experience- Fresher/Experience Salary : 18,000 to 26,000 ctc Average comms Week off- Rotational off Shift- Day Rotational shift Rounds of interview : HR, Ops, Client. Required Candidate profile HSC is mandate Job location - EPTL, Thane More Detail Contact HR Nisarg - 7796426783 (WhatsApp/Call)

Job Title: Operations Partner Engagement & Quote Management Location: Noida (In-person) Shift Timing: 2:00 PM – 11:00 PM IST Experience: 3–5 years (minimum 3 years in renewals, retention, customer success, or inside sales within IT/SaaS/software industry) Industry: SaaS / Software / IT Type: Full-time (Non-sales role) Role Overview We are seeking an operations professional to manage partner engagement, quote creation, and renewal coordination in the SaaS/software industry. The ideal candidate will have strong experience in contract review, pipeline forecasting, and customer/partner collaboration to ensure timely and accurate renewals. Key Responsibilities Partner Coordination: Engage with ch...

Job Title: Telecalling Executive Location: KR Puram, Bangalore Salary: 18,000 to 24,000 per month + Incentives Work Days: 6 days working (Day Shift) | 1 Rotational Off Job Overview: We are looking for a motivated and enthusiastic Telecaller (Outbound) to join our growing team. In this role, you will be responsible for making outbound calls to customers, maintaining accurate records, and supporting key data and administrative processes. This position offers excellent learning opportunities and career growth in a dynamic work environment. Key Responsibilities: Make outbound sales and service calls to potential customers. Update and maintain customer information accurately in the system. Follow...

Job description Interested candidates please contact HR Bhawna Singhal - 9910889724 Role & responsibilities Handle customer inquiries via phone, email, and chat. Provide detailed information about our products and services. Assist customers in making informed decisions about their insurance needs. Achieve sales targets by promoting and selling insurance products. Maintain accurate records of customer interactions and transactions. Resolve customer complaints in a professional and timely manner. Collaborate with team members to improve customer satisfaction. Preferred candidate profile Experience: 0-4 years in customer service or sales. Excellent communication and interpersonal skills. Abilit...