Roles and Responsibilities Should have strong customer-oriented approach and problem-solving skills. Should have technical knowledge (worked in technical support role). Should be able to multitask – voice and chat process. Should have customer-oriented approach while handling any customer query. Advantage if you have worked on any CRM (Zendesk, Freshdesk, Salesforce, etc) Requirements Excellent verbal and written communication skills. Willingness to work in a 24*7 (Day and Night Shifts - Rotational) with rotational week off. Languages to be known – English, Hindi, Telugu/ Kannada/Marathi Graduation in any discipline with minimum 2+ years of technical support. Interested can share their resumes to prasad.d@vigocare.com or can reach at 8019232805 Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person Speak with the employer +91 8019232805
Job Title: Enterprise Sales Manager Job Type: Full-Time About Us: Vigocare is a healthcare technology company founded in 2018 in Hyderabad and head quartered in Singapore. The company mission is to take clinical grade monitoring and care delivery beyond the physical boundaries of a hospital setting. The company currently operates in India and Australia markets with plans to expand globally. Vigo’s technology platform is distinguished by its capability to deliver Clinical grade Remote Patient Monitoring (RPM) solutions across a variety of disease conditions spanning multiple specializations. Business Model: Adopting medical Software as a Service (SaaS) model, Vigo collaborates with healthcare providers, enabling them with tools and technology to monitor patient vitals. The doctors are the key prescribers of the service to their patients and hence directly influence the revenue of Vigocare. Vigo solutions are used by 1300+ doctors and 40 hospitals across India and Australia. About 40,000+ patients are monitored for over 1million hours on our Remote Patient monitoring technology platform. Role Overview: As an Enterprise Sales Manager, you will play a pivotal role in driving Vigocare's business development strategy within the healthcare sector. You will be responsible for reaching out to hospitals, pitching our unique value propositions to key decision-makers, and effectively navigating the decision making hierarchy to close deals. Your role will focus on shortening the sales cycle and increasing lead to-conversion rates through strategic follow-up mechanisms. Key Responsibilities: 1. Outreach and Business Development: * Proactively reach out to hospitals and healthcare institutions to identify and develop potential business opportunities. * Build and maintain a robust pipeline of leads through strategic outreach and relationship-building activities. 2. Product Pitch and Demonstrations: * Deliver compelling presentations and demonstrations of Vigocare’s USPs (Unique Selling Propositions) to CXOs and senior decision-makers within target hospitals *Tailor pitches to address the specific needs and pain points of each potential client. 3. Decision-Making Hierarchy Navigation: * Analyze and understand the decision-making hierarchy within hospitals and healthcare enterprises. * Effectively pitch to the appropriate Points of Contact (POCs) to ensure that the right stakeholders are engaged. 4. Follow-Up and Sales Cycle Optimization: * Develop and implement a structured follow-up mechanism to shorten the sales cycle and enhance lead-to-conversion rates. Interested can share their resumes to prasad.d@vigocare.com or can reach at 8019232805 Job Type: Full-time Pay: ₹800,000.00 - ₹1,000,000.00 per year Benefits: Health insurance Life insurance Provident Fund Application Question(s): How many years of experience do you have in Enterprise sales with Hospital Industry Language: English (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person
Role Summary: The Key Account Manager (KAM) is responsible for day-to-day customer relationship management and operational coordination at the clinic/hospital level. This is a field role focused on account servicing, customer retention, clinic engagement, and supporting BDMs in execution of outreach and expansion activities. Key Responsibilities : Ensure high levels of customer satisfaction and support retention efforts. Maintain daily account discipline with scheduled visits and check-ins. Conduct regular doctor and clinic visits to build rapport and resolve minor issues. Follow up on usage patterns, support tickets, and customer queries. Provide on-ground support during patient monitoring or deployment scenarios. Take structured feedback from customers and communicate it upstream. Assist BDMs in engagement activities such as CMEs, training programs, and campaigns. Core Traits & Qualities. Process-oriented and able to replicate proven field models Reliable, punctual, and disciplined in follow-ups Willingness to travel extensively within the cluster Friendly, approachable, and proactive in dealing with healthcare professionals Team-oriented and open to feedback Eligibility Qualifications : 1–2 years of experience in field operations, medical sales, diagnostics, or customer facing roles Bachelor's degree in any field (Life Sciences, Pharma, Nursing, Commerce preferred) Freshers with strong interpersonal skills and coachable attitude may be considered Proficient in local language and basic spoken English Comfortable using smartphone apps, email, and basic reporting tools Interested can share their resumes to prasad.d@vigocare.com or can reach at 8019232805 Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Application Question(s): How Many years of experience do you have as a Key Account Manager in Medical Industry? Work Location: In person
Position: Software Engineer (Developer) Location: Hyderabad Years of Experience : 3 to 5 Years CTC : Max upto 12L including variable Key Responsibilities • Lead the architecture and development of our iOS application with a primary focus on SwiftUI. • Design, build, and maintain elegant, reusable, and scalable UI components using SwiftUI’s declarative syntax. • Collaborate closely with our product and design teams to transform complex requirements and wireframes into pixel-perfect, interactive user experiences. • Take full ownership of the iOS development lifecycle, from technical design and implementation to App Store submission and ongoing maintenance. • Integrate modern concurrency patterns using Combine and Async/Await to manage data flow and asynchronous operations efficiently. • Ensure application performance, quality, and responsiveness across all target iOS devices. • Maintain and interface with existing UIKit components, bridging them with SwiftUI as needed during our transition. • Champion best practices in code quality, testing, and CI/CD to ensure a robust and reliable application. Core iOS Skills & Qualifications • Expert proficiency in SwiftUI and a deep understanding of its declarative architecture, data flow patterns (@State, @Binding, @ObservedObject, @EnvironmentObject), and view lifecycle. • Strong command of the Swift programming language and its modern features. • Proven experience with Apple’s reactive and asynchronous frameworks, including Combine and Swift Concurrency (Async/Await). • Solid experience with SwiftUI, with the ability to maintain existing code and create wrappers for interoperability with UIKit. • Proficiency with essential iOS frameworks like Core Data for local persistence. • Expertise with Xcode, Instruments, and other development and debugging tools. • Solid understanding of version control with Git and experience with platforms like GitHub. • Demonstrated experience deploying and managing applications on the Apple App Store. • A strong problem-solving mindset and a passion for creating exceptional user-centric products. Familiar with Agile and DevOps methodologies Nice-to-Have Skills & Experience • Reactive Programming: Additional familiarity with RxSwift. • Android Development: • Experience with Kotlin, Java, and the Android SDK. • Knowledge of modern Android development, especially Jetpack Compose, is a significant plus. • Analytics & Tooling: • Working knowledge of analytics platforms like Firebase and Amplitude. • Company Culture Fit: • Experience working in a product-based company or a startup. • Ability to manage your workload with minimal supervision in a fast-paced environment. Interested can drop their resumes to 8019232805 or prasad.d@vigocare.com Job Type: Full-time Pay: ₹1,000,000.00 - ₹1,100,000.00 per year Benefits: Health insurance Provident Fund Work Location: In person
Role Description: Once an enterprise account is signed, the BDM takes full ownership of launching the product, nurturing the relationship, expanding its revenue footprint, and ensuring sustained engagement. The BDM is accountable for driving account growth, improving customer retention, and maximizing lifetime value through strategic and operational initiatives. Key Responsibilities: - Account Growth & Nurturing Build deep relationships, understand usage patterns, and identify opportunities for expansion - Customer Retention & Satisfaction Actively manage customer experience, solve pain points, and upsell and cross sell - Churn Management Identify churn risks early and proactively address root causes - Maximize LTV (Lifetime Value) Ensure customers see ongoing clinical and commercial value from the platform - Cross-Selling & Upselling Introduce new modules, solutions, and upgrades based on contextual need - Engagement & Outreach Programs Plan doctor meets, training sessions, and stakeholder engagement initiatives - Team/People Management Coach clinic-level (Cust side) or KAM / Support executives to ensure operational excellence Traits & Attributes: - Persuasive & Influential Can drive adoption, motivate usage, and push for upsells - Extroverted & Approachable Maintains visibility, builds easy rapport with clinicians and hospital staff - High Cognitive Aptitude Quick learner who can handle complex information and adjust to dynamic needs - Patience & Persistence Handles slow-moving accounts and ensures long-term nurturing - Self-Driven & Accountable Takes complete ownership of customer success metrics Experience: 6 - 8 years of experience in any of the following: - Healthcare business development - Hospital account management - Pharma (New therapy and innovative drugs). Part of the GTM teams - Specialized Diagnostics like stem cell banking, genomics, genetic screenings. - Should have handled hospital/clinic accounts, ideally with post-sale engagement and revenue responsibility. - Experience in managing multiple stakeholders (doctors, administrators, procurement teams, nursing staff) is essential. Education: - Bachelor's degree in Life Sciences, Pharmacy, Biomedical Engineering, Allied Health, or B Tech with healthcare exposure. - MBA in Healthcare, Marketing, or General Management is an advantage, but not mandatory. Other Requirements: - Strong command of English and local language (based on territory) - Willingness to travel frequently to hospital sites, clinics, and customer locations - Comfortable working in a cross-functional team environment with Sales, Product, and Customer Support - Proficiency in MS Office, CRM tools, and basic digital communication platforms Interested can drop their resumes to prasad.d@vigocare.com or can reach at 8019232805 Job Type: Full-time Pay: ₹1,200,000.00 - ₹1,500,000.00 per year Benefits: Health insurance Provident Fund Language: English (Preferred) Work Location: In person
Job Summary: We are looking for a motivated and detail-oriented Junior Fulfillment Executive to join our operations team. The ideal candidate will be responsible for ensuring timely onboarding and offboarding of patients, device upkeep, and field operations support. This role demands efficiency, time management, and a customer-first approach. Key Responsibilities: 1. Timely Service Delivery : Ensure onboarding of patients starts within 30 minutes of scheduled time. Complete onboardings on the same day as scheduled. Prioritize service delivery especially in Hyderabad and Bangalore. 2 . City-Specific Offboarding Compliance : 100% compliance in offboarding and device pickup in Kolkata, Guntur, and Vizag. Ensure no loss of devices and timely return from retail customers. 3. Field Operations (FO) Workload Efficiency : Support fair distribution of field visits. o Report any inconsistencies in workload across field officers in Bangalore. 4. Device Management : Maintain ≤ 2% lost/damaged devices. Participate in device audits to ensure devices are clean, working, and ready for redeployment. Ensure devices are redeployed quickly and meet hygiene and functionality standards. 5 . Learning & Development : Actively participate in internal training programs. o Complete assigned quizzes and gain certifications as required. Required Skills : Basic understanding of field operations/logistics Good communication skills (English and local language) Ability to work independently and in teams Time management and attention to detail Willingness to travel locally for field tasks Qualifications: Minimum 12th Pass / Diploma / Graduate At least 1 year of relevant experience in operations/field support/logistics Work Days & Timings: 6 Days a Week (Rotational Offs) Timings: Shift-based (Morning/Evening depending on onboarding schedule) Interested can share their resumes to prasad.d@vigocare.com or can reach at 8019232805 Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Application Question(s): How many years of experience do you have in Fulfillment Operations Experience: Order fulfillment: 1 year (Preferred) Willingness to travel: 50% (Preferred) Work Location: In person
Language Mandatory : Odia , Bengali, Telugu/Hindi/English Job description: Roles and Responsibilities Should have strong customer-oriented approach and problem-solving skills. Should have technical knowledge (worked in technical support role). Should be able to multitask – voice and chat process. Should have customer-oriented approach while handling any customer query. Advantage if you have worked on any CRM (Zendesk, Freshdesk, Salesforce, etc) Requirements Excellent verbal and written communication skills. Willingness to work in a 24*7 (Day and Night Shifts - Rotational) with rotational week off. Languages to be known – Odia, Bengali , Telugu/Hindi/English Graduation in any discipline with minimum 2+ years of technical support. Interested can share their resumes to prasad.d@vigocare.com or can reach at 8019232805 Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Ability to commute/relocate: Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Do you speak Bengali Language: Odia (Preferred) Work Location: In person
Position Overview. Analyze Holter and ambulatory ECG recordings for arrhythmias Monitor real-time patient telemetry rhythms for abnormalities Identify and escalate urgent findings such as AFib, VT, AV block, or pauses Prepare preliminary reports and rhythm logs for physician review Ensure accuracy, compliance, and patient safety at all times Key Responsibilities Continuous rhythm monitoring (telemetry & Holter) Validation of automated ECG outputs Annotation of rhythm strips and report preparation Immediate escalation of critical arrhythmias Qualifications & Skills Diploma/Bachelor’s in Cardiology nor Allied Health Sciences CRAT/ CCT / BLS / ACLS certification preferred Strong ECG interpretation and rhythm recognition skills Proficiency with Holter/Telemetry systems High attention to detail, accuracy, and quick decision-making Strong communication and teamwork abilities Interested can drop their resumes to prasad.d@vigocare.com or can reach at 8019232805 Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Ability to commute/relocate: Hyderbad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Do you have Bachelors in Cardiology nor Allied Health Sciences Do you have proficiency in Holter/Telemetry systems How many years of experience do you have in ECG interpretation and rhythm recognition skills Language: English (Preferred) License/Certification: CRAT/ CCT / BLS / ACLS (Preferred) Work Location: In person
Language Mandatory : Odia , Bengali, Telugu/Hindi/English Job description: Roles and Responsibilities Should have strong customer-oriented approach and problem-solving skills. Should have technical knowledge (worked in technical support role). Should be able to multitask – voice and chat process. Should have customer-oriented approach while handling any customer query. Advantage if you have worked on any CRM (Zendesk, Freshdesk, Salesforce, etc) Requirements Excellent verbal and written communication skills. Willingness to work in a 24*7 (Day and Night Shifts - Rotational) with rotational week off. Languages to be known – Odia, Bengali , Telugu/Hindi/English Graduation in any discipline with minimum 2+ years of technical support. Interested can share their resumes to prasad.d@vigocare.com or can reach at 8019232805 Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Ability to commute/relocate: Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Do you speak Bengali Language: Odia (Preferred) Work Location: In person
Position Overview. Analyze Holter and ambulatory ECG recordings for arrhythmias Monitor real-time patient telemetry rhythms for abnormalities Identify and escalate urgent findings such as AFib, VT, AV block, or pauses Prepare preliminary reports and rhythm logs for physician review Ensure accuracy, compliance, and patient safety at all times Key Responsibilities Continuous rhythm monitoring (telemetry & Holter) Validation of automated ECG outputs Annotation of rhythm strips and report preparation Immediate escalation of critical arrhythmias Qualifications & Skills Diploma/Bachelor’s in Cardiology nor Allied Health Sciences CRAT/ CCT / BLS / ACLS certification preferred Strong ECG interpretation and rhythm recognition skills Proficiency with Holter/Telemetry systems High attention to detail, accuracy, and quick decision-making Strong communication and teamwork abilities Interested can drop their resumes to prasad.d@vigocare.com or can reach at 8019232805 Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Ability to commute/relocate: Hyderbad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Do you have Bachelors in Cardiology nor Allied Health Sciences Do you have proficiency in Holter/Telemetry systems How many years of experience do you have in ECG interpretation and rhythm recognition skills Language: English (Preferred) License/Certification: CRAT/ CCT / BLS / ACLS (Preferred) Work Location: In person
About the Role Vigocare is looking for a hands-on Accounts Manager to lead our accounting operations in India. The ideal candidate will have a solid grounding in Indian GAAP, be strong in receivables and cash flow management, and capable of driving timely invoicing, collections follow-up, and audit support. This role is critical to maintaining financial discipline in a growing, cross-functional setup. Key Responsibilities: 1. Monthly book closure - Ensure timely monthly book closure. - Possess hands-on experience in closing activities related to Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets (FA), Payroll, and necessary closing journal vouchers (JVs).-Ensure the Trial Balance (TB) is frozen before preparation of the monthly MIS and avoid backed entries. - Manage a small team and drive accounts operation. 2. Invoicing & Receivables - Ensure timely and accurate raising of invoices as per agreed commercial terms. - Track that invoices are shared promptly with customers (directly or via sales team). - Follow up on receivables by coordinating with the respective sales/account managers. - Monitor ageing reports, escalate delays, and ensure adherence to credit periods. - Reconcile customer accounts and resolve discrepancies. 3. Cash Flow Management - Prepare and update weekly and monthly cash flow projections. - Provide advance alerts to management on shortfalls or surplus. - Liaise with internal teams on fund planning and payment scheduling. 4. Payables & Expense Management - Oversee vendor payments and ensure they are within due cycles. - Manage employee reimbursements and other outflows with proper documentation. 5. Team Management - Lead and supervise a team of 4 accountants. - Set goals, review deliverables, and ensure adherence to timelines and accuracy. 6. Compliance & Audit Support - Ensure TDS, GST, PF, ESI, and other statutory filings are done on time. - Coordinate and support statutory and internal audits with necessary documentation and reconciliations. - Maintain compliance with Indian accounting standards and internal controls. 7. Cross-functional Collaboration - Work closely with sales, operations, and leadership teams for seamless finance operations. - Provide input on pricing, customer terms, and collection follow-ups from a finance lens. Requirements: Bachelor’s/master’s in commerce plus CA Inter or MBA Finance preferred. 5–8 years of relevant accounting experience. Strong knowledge of Indian GAAP, receivable/payable workflows, financial controls and MS office. Excellent communication and follow-up skills. Experience in leading a small team and working in a fast-paced environment. Interested can share their resumes to prasad.d@vigocare.com or can reach at 8019232805 Job Type: Full-time Pay: ₹50,000.00 - ₹60,000.00 per month Benefits: Health insurance Provident Fund Ability to commute/relocate: Hyderbad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person
About the Role Vigocare is looking for a hands-on Accounts Manager to lead our accounting operations in India. The ideal candidate will have a solid grounding in Indian GAAP, be strong in receivables and cash flow management, and capable of driving timely invoicing, collections follow-up, and audit support. This role is critical to maintaining financial discipline in a growing, cross-functional setup. Key Responsibilities: 1. Monthly book closure - Ensure timely monthly book closure. - Possess hands-on experience in closing activities related to Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets (FA), Payroll, and necessary closing journal vouchers (JVs).-Ensure the Trial Balance (TB) is frozen before preparation of the monthly MIS and avoid backed entries. - Manage a small team and drive accounts operation. 2. Invoicing & Receivables - Ensure timely and accurate raising of invoices as per agreed commercial terms. - Track that invoices are shared promptly with customers (directly or via sales team). - Follow up on receivables by coordinating with the respective sales/account managers. - Monitor ageing reports, escalate delays, and ensure adherence to credit periods. - Reconcile customer accounts and resolve discrepancies. 3. Cash Flow Management - Prepare and update weekly and monthly cash flow projections. - Provide advance alerts to management on shortfalls or surplus. - Liaise with internal teams on fund planning and payment scheduling. 4. Payables & Expense Management - Oversee vendor payments and ensure they are within due cycles. - Manage employee reimbursements and other outflows with proper documentation. 5. Team Management - Lead and supervise a team of 4 accountants. - Set goals, review deliverables, and ensure adherence to timelines and accuracy. 6. Compliance & Audit Support - Ensure TDS, GST, PF, ESI, and other statutory filings are done on time. - Coordinate and support statutory and internal audits with necessary documentation and reconciliations. - Maintain compliance with Indian accounting standards and internal controls. 7. Cross-functional Collaboration - Work closely with sales, operations, and leadership teams for seamless finance operations. - Provide input on pricing, customer terms, and collection follow-ups from a finance lens. Requirements: Bachelor’s/master’s in commerce plus CA Inter or MBA Finance preferred. 5–8 years of relevant accounting experience. Strong knowledge of Indian GAAP, receivable/payable workflows, financial controls and MS office. Excellent communication and follow-up skills. Experience in leading a small team and working in a fast-paced environment. Interested can share their resumes to prasad.d@vigocare.com or can reach at 8019232805 Job Type: Full-time Pay: ₹50,000.00 - ₹60,000.00 per month Benefits: Health insurance Provident Fund Ability to commute/relocate: Hyderbad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person
Responsibilities : Business analysis and requirements: Gather, document, and confirm business, financial, and operational needs with stakeholders, then convert them into clear technical specs and acceptance criteria. Stakeholder collaboration: Act as the primary liaison between business teams (sales, marketing, commercial, supply chain) and engineering/product/data teams to design and deliver solutions. Process improvement and delivery support: Identify process gaps in CRM, sales, and customer engagement workflows; recommend and implement improvements; support delivery and implementation activities including UAT and change management. Communication and documentation: Communicate changes, enhancements, and solutions verbally and in writing to project managers, sponsors, and stakeholders so issues and resolutions are clearly understood. Mapping and governance: Ensure requirements are accurately mapped to BI dashboards, MDM systems, data pipelines, forecasting engines, and other downstream systems. Root cause analysis and automation: Partner with colleagues to perform root cause analysis on recurring issues and build automated detection and remediation processes using data-driven analytics. Analytics and Dashboard Responsibilities: Dashboard Development & Automation : Dynamic dashboards: Build interactive Power BI dashboards and Google Sheets solutions for real-time monitoring at national, regional and cluster levels. Process automation: Automate recurring reports and data workflows to reduce manual effort and improve timeliness. Data visualization: Design intuitive visualizations, including geospatial analytics, to enable rapid decision-making by business teams. Maintenance: Ensure data accuracy, troubleshoot issues, and continuously optimize dashboard performance. Customer Analytics & Segmentation : Segmentation: Apply clustering and segmentation techniques based on purchase behavior, demographics, and engagement. Acquisition and retention: Analyze retention, churn, purchase propensity and customer lifetime value across segments. Promotional impact: Measure campaign effectiveness through before/after and lift analyses. Growth and margin analysis: Analyze category performance across geography, time, customer segments and growth opportunities. Business Analytics Support : Root cause and strategic analysis: Investigate performance anomalies and provide actionable insights to support strategic initiatives. Data quality: Champion data integrity across analytical outputs. Stakeholder reporting: Present findings and recommendations in clear, actionable formats to business leaders. Core technical skills : Advanced Excel: Expert-level proficiency including advanced formulas, pivot tables. SQL: Strong SQL skills for data extraction, transformation, and analysis. BI Tools: Proficiency in Power BI , Tableau for data modeling, and visualization. Data systems familiarity: Experience mapping requirements to MDM systems, data pipelines, and forecasting engines. Responsibilities Business analysis and requirements: Gather, document, and confirm business, financial, and operational needs with stakeholders, then convert them into clear technical specs and acceptance criteria. Stakeholder collaboration: Act as the primary liaison between business teams (sales, marketing, commercial, supply chain) and engineering/product/data teams to design and deliver solutions. Process improvement and delivery support: Identify process gaps in CRM, sales, and customer engagement workflows; recommend and implement improvements; support delivery and implementation activities including UAT and change management. Communication and documentation: Communicate changes, enhancements, and solutions verbally and in writing to project managers, sponsors, and stakeholders so issues and resolutions are clearly understood. Mapping and governance: Ensure requirements are accurately mapped to BI dashboards, MDM systems, data pipelines, forecasting engines, and other downstream systems. Root cause analysis and automation: Partner with colleagues to perform root cause analysis on recurring issues and build automated detection and remediation processes using data-driven analytics. Analytics and Dashboard Responsibilities: Dashboard Development & Automation Dynamic dashboards: Build interactive Power BI dashboards and Google Sheets solutions for real-time monitoring at national, regional and cluster levels. Process automation: Automate recurring reports and data workflows to reduce manual effort and improve timeliness. Data visualization: Design intuitive visualizations, including geospatial analytics, to enable rapid decision-making by business teams. Maintenance: Ensure data accuracy, troubleshoot issues, and continuously optimize dashboard performance. Customer Analytics & Segmentation Segmentation: Apply clustering and segmentation techniques based on purchase behavior, demographics, and engagement. Acquisition and retention: Analyze retention, churn, purchase propensity and customer lifetime value across segments. Promotional impact: Measure campaign effectiveness through before/after and lift analyses. Growth and margin analysis: Analyze category performance across geography, time, customer segments and growth opportunities. Business Analytics Support Root cause and strategic analysis: Investigate performance anomalies and provide actionable insights to support strategic initiatives. Data quality: Champion data integrity across analytical outputs. Stakeholder reporting: Present findings and recommendations in clear, actionable formats to business leaders. Core technical skills Advanced Excel: Expert-level proficiency including advanced formulas, pivot tables. SQL: Strong SQL skills for data extraction, transformation, and analysis. BI Tools: Proficiency in Power BI , Tableau for data modeling, and visualization. Data systems familiarity: Experience mapping requirements to MDM systems, data pipelines, and forecasting engines. Educational background & Experience : 3–5 years in business analytics, business Strategy, data analysis, or business intelligence roles. Bachelor’s degree in Engineering, Mathematics, Statistics, Economics, or a related quantitative field. BBA , MBA or advanced degree in Analytics/Data Science is a plus. Certifications in Power BI, SQL, or data analytics tools are preferred. Demonstrated track record of delivering impactful dashboards and analytical solutions for large datasets and complex business problems. Interested can drop their resumes to prasad.d@vigocare.com or can reach at 8019232805 Job Type: Full-time Pay: ₹800,000.00 - ₹1,000,000.00 per year Benefits: Health insurance Provident Fund Work Location: In person
Role Overview: As a Business Development Manager, you will be responsible for taking ownership of launching the product, nurturing relationships, expanding revenue footprint, and ensuring sustained engagement with enterprise accounts. Your primary focus will be on driving account growth, improving customer retention, and maximizing lifetime value through strategic and operational initiatives. Key Responsibilities: - Build deep relationships with clients, understand their usage patterns, and identify opportunities for expansion. - Actively manage customer experience, address pain points, and upsell and cross-sell additional services. - Identify churn risks early and proactively address root causes to minimize customer attrition. - Ensure customers continue to see ongoing clinical and commercial value from the platform to maximize lifetime value. - Introduce new modules, solutions, and upgrades based on contextual needs for cross-selling and upselling opportunities. - Plan and execute engagement and outreach programs such as doctor meets, training sessions, and stakeholder engagement initiatives. - Coach and mentor clinic-level or Key Account Management/Support executives to ensure operational excellence within the team. Qualification Required: - Bachelor's degree in Life Sciences, Pharmacy, Biomedical Engineering, Allied Health, or B Tech with healthcare exposure. - MBA in Healthcare, Marketing, or General Management is an advantage but not mandatory. - 6-8 years of experience in healthcare business development, hospital account management, pharma, or specialized diagnostics. - Experience in managing multiple stakeholders such as doctors, administrators, procurement teams, and nursing staff is essential. Additional Details: - Traits & Attributes: You should possess persuasive and influential skills, be extroverted and approachable, demonstrate high cognitive aptitude, exhibit patience and persistence, and be self-driven and accountable. - Other Requirements: Strong command of English and local language, willingness to travel frequently, comfortable working in a cross-functional team environment, proficiency in MS Office, CRM tools, and basic digital communication platforms. Please Note: This is a full-time position with benefits including health insurance and Provident Fund. You will be required to travel to hospital sites, clinics, and customer locations as part of this role. Application Question(s): - How many years of experience do you have in Field Sales - How many years of experience do you have in meeting doctors - How many years of experience do you have in Business Development - Are you comfortable with travel requirements for this role (Note: Work Location is in person),