Store Manager

Company

Wooden Street is synonymous with well-made furniture that brings alive the aesthetics of your home, giving it an elegant look and a luxurious feel. We aim to make a difference in the way people shop for their furniture and home decor needs. We believe choosing furniture should be easy to acquire and pleasant to look at and this approach helps us stay unique in the industry.

Wooden Street has started its journey in the Year 2015. We are Indias 1st Online Customer Furniture Store with more than 1200+ staff strengths. We have branches in multiple locations and stores in more than 100+ locations in Pan India.

Vision

We aspire to be a one stop shop for quality and affordable furniture, offering customer delight via our products and services.

Mission

Our mission is to maintain utmost levels of quality and service to ensure customer delight.

Business Development – Store Manager

Job Responsibilities:

• Meet and greet customers to ensure a welcoming and engaging store experience
• Develop business strategies to raise our customers pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customer satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits, etc.
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths.
• Deal with all issues that arise from staff or customers (complaints, grievances, etc.)
• Be a shining example of well behaviour and high performance
• Additional store manager duties as needed
  

Skills Required:

• Proven successful experience as a retail Store Manager
• Powerful leading skills and business orientation
• Customer management skills
• Strong organizational skills
• Good communication and interpersonal skills