Associate Relationship Manager

Role Overview: As an Associate Relationship Manager at Unnati MBL, your primary responsibility is to deliver high-quality client service and focus on customer retention. You will play a crucial role in enhancing product sales and acquiring new clients by identifying new market opportunities and proactively working towards customer acquisition. Key Responsibilities: - Identify new market opportunities and proactively work towards customer acquisition through localized initiatives such as canopy activities, leaflet distribution, cold calling, and similar engagement efforts. - Service leads generated through front-line sales, cross-sell initiatives, or other channels, ensuring timely and effective follow-ups. - Deliver exceptional client service, focus on customer retention, and build strong relationships to support product sales and drive new client acquisition. - Achieve individual performance targets related to income generation, product sales, and onboarding of new clients as per the agreed objectives. - Manage the end-to-end customer journey from login to disbursement, including documentation, counselling, fulfilment, and continuous handholding throughout the sanction and disbursal process. - Develop strong market relationships by actively engaging with local builders, business communities, and exploring new channel partners to expand outreach and visibility. Qualification Required: - Graduate Note: No additional details of the company were provided in the job description.,