We are seeking a highly analytical and detail-oriented Assistant Manager - Sales Operations to optimize and streamline our end-to-end order processing across multiple sales channels, including the company website, Amazon, and dealer networks. This role is crucial in analyzing sales data, reducing costs, improving operational efficiency, and negotiating better pricing and vendor terms. Analyze order processing workflows to identify inefficiencies and implement productivity measures. Negotiate pricing with logistics partners and set up shipping rules to optimize expenses. Monitor sales trends and inventory movement to minimize overstock and stockouts. Identify opportunities for automation and process improvements in order management and inventory tracking. Manage website domestic/ international and dealer orders ensuring seamless processing and fulfillment. Oversee dealer order processing , including Proforma Invoice (PI) verification and order tracking. Streamline Amazon order processing via Seller Central, ensuring cost-effective shipping (for FBA/ easy ship) while improving performance metrics on seller scorecard.. Implement best practices for packing and shipping to reduce damage and return rates. Monitor and report on shipment status trends (Delivered, Exception, Returns, Cancellations). Support return, cancellation, repair & replacement processes , conducting thorough product verification. Manage and track return cases , ensuring timely resolution and minimal revenue loss. Requirements: Proven experience in e-commerce operations, order processing, and supply chain management (Amazon, Shopify, or similar platforms). Strong analytical skills with experience in cost-cutting, process optimization, and pricing negotiations . Proficiency in Excel/Google Sheets for data analysis and order tracking . In-depth knowledge of logistics, shipping, and inventory management . Detail-oriented mindset with strong problem-solving skills . Excellent communication skills for vendor negotiations and customer support . Preferred Skills: Experience with E-commerce, Quick commerce, marketplace processes. Familiarity with logistics platforms (Blue Dart, Easy Ship, etc.) . Ability to multitask and work in a fast-paced environment. Qualification: BBA / MBA in Operations

Overview The B2C Sales Manager will be responsible for developing and executing the sales strategy for our B2C segment. This role requires a strategic thinker with a proven track record of driving sales growth, managing a high-performing sales team, and building strong customer relationships. The ideal candidate will have extensive experience in B2C sales, exceptional leadership skills, and a deep understanding of market trends and consumer behavior. Role & responsibilities Sales Strategy and Planning: Develop and implement a comprehensive B2C sales strategy to achieve business objectives. Set sales targets, KPIs, and performance metrics for the sales team. Analyze market trends, consumer behavior, and competitive landscape to identify opportunities for growth. Team Management and Leadership: Recruit, train, and manage a high-performing sales team. Provide coaching, mentorship, and professional development opportunities to team members. Foster a collaborative and results-driven sales culture. Customer Relationship Management: Build and maintain strong relationships with key customers and stakeholders. Ensure exceptional customer experience and satisfaction through personalized sales approaches. Address customer concerns and resolve issues in a timely and effective manner. Sales Operations: Oversee the sales process from lead generation to closing deals. Implement and optimize sales tools, CRM systems, and processes to improve efficiency and effectiveness. Monitor and report on sales performance, providing regular updates to senior management. Manager Pre & Post Sales Service Market and Product Knowledge: Stay updated on industry trends, market conditions, and competitors' activities. Collaborate with marketing and product teams to align sales strategies with product offerings and marketing campaigns. Provide feedback to product development teams based on customer insights and market demands. Budget and Resource Management: Develop and manage the sales budget, ensuring optimal allocation of resources. Track sales expenses and ensure cost-effective sales operations. Preferred candidate profile 5+ years of experience in B2C sales, with at least 5 years in a leadership role. Proven track record of achieving and exceeding sales targets. Strong leadership and team management skills. Excellent communication, negotiation, and interpersonal skills. Analytical mindset with the ability to interpret sales data and market trends. Proficiency in CRM software and sales tools. Ability to travel as needed.

Planning, coordination, and execution of manufacturing processes to ensure production is efficient, on time, within budget, and meets quality standards. Having industrial engineering & prior experience in the apparel, garment, or sportswear industry Provident fund Health insurance