Renewal Officer

Pramerica Life Insurance

1 - 6 years

1 - 4 Lacs

thane

Posted:-1 days ago| Platform:

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Skills Required

upsell upselling cross sales renewals retention sales cross selling client retention customer retention

Work Mode

Work from Office

Job Type

Full Time

Job Description

Monitoring and managing all contract renewals
Developing and implementing strategies to improve renewal rates
Understanding customer needs and suggesting suitable renewal options
Negotiating renewal terms with clients and coordinating with sales teams
Providing excellent customer service to ensure customer satisfaction throughout the renewal process
Identifying risks of contract cancellations and developing strategies to avoid them
Working closely with various teams like customer service, billing, and sales to ensure the renewal process is smooth
Tracking and reporting on renewal activities and trends
Maintaining updated knowledge of the companys products and services

Developing professional relationships with key customer stakeholders to promote contract renewals

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