1047 Upsell Jobs

Navnit Group is looking for Customer Service Executive to join our dynamic team and embark on a rewarding career journey Respond to customer inquiries via phone, email, or live chat in a timely and professional manner Resolve customer complaints and issues, and escalate to higher-level management as necessary Record customer interactions and transactions in a customer service database Maintain a thorough knowledge of the company's products, services, and processes Provide customers with information about product features, pricing, and availability Cross-sell and upsell products and services to meet customer needs and increase sales Process customer orders, returns, and exchanges in a timely and efficient manner Follow up with customers to ensure their needs have been met and to resolve any outstanding issues

Were looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in businessmanagement. Lead and manage a team of 2030 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 23 in-person client meetings daily to strengthen relationships and drive business outcomes. Key Skills: Proficient in applying effective sales techniques to drive conversions and business growth. Strong problem-solving and quick decision-making abilities in dynamic situations. Excellent verbal communication paired with active listening for impactful client interactions. Strategic vision and foresight to identify and create new customer opportunities. Skilled in team management with strong interpersonal and leadership capabilities. Solid understanding of client segmentation, data analysis, and report management for informed decision-making.

Call & Whatsapp Sneha @ 8448100705 We are looking for a talented Sales Executive to join our team full-time. We are looking for a Dynamic Self-starter who can handle end-to-end selling and work in B2C sales for the Travel Sales industry. Required Candidate profile Urgent Hiring for Sales Executive for International Sales Process Need only immediate joiners job location: Gurgaon Salary upto -50k + Unlimited Incentive + 1 Time Meal Sneha @ 8448100705 or Whatsapp

Hiring Phone Banking officer Graduate Fresher welcome Salary-21500 per month Process-Inbound Candidate with BPO Exp/Banking RM can also apply Can apply branch banking after 2 yrs all banking facilities Call 9082104424 Sanika email-hyflyhr9@gmail.com Required Candidate profile Graduate Fresher with good com skills Prior exp in Customer service would be added advantage Need to solve bank customer issues over phone no field job www.hyfly.in

Location: Belapur Salary: 3–3.5 LPA + Inc Shift: General | 5 Days Working Eligibility: Graduate (Freshers Welcome) | Excellent Communication Skills Payroll: Mutual Fund Registrar Co. Fixed Day Shift Career Growth in Banking & Finance sector Required Candidate profile Handle inbound call to resolve Mutual Fund queries (KYC,login issues, documentation). Cross-sell & up-sell Mutual Fund products and SIP plans to drive revenue growth. call 8080126356 Ekta www.hyfly.in Perks and benefits Salary + Incentives = Higher Rewards

MNC Bank-Video KYC Officer Thane | Malad | Vashi Day Shift|Outbound Process Salary: • Fresher: 17K net • Voice Exp: Up to 4.5 LPA All banking benefits Shift to Branch Banking after 2 yrs Call Vidya -9773553319 Apply: www.hyfly.in Required Candidate profile Do Video KYC Call customers to complete Full KYC. Verify Details Match docs with what’s submitted. Right Person Only Ensure the real customer Cross-Sell Pitch relevant banking products.

Job Title: Customer Success Analyst Location: India Employment Type: Full-Time Experience Level: Mid-Level (Minimum 2 Years Experience) Reports to: Head of Customer Success About Us Raindrop Systems Inc. is a fast-growing AI-powered Source-to-Pay platform. With lightning-fast deployment, a new digital front door for everyone to converse with the information you need, and plug-and-play integration, Raindrop rapidly turns scattered, unmanaged spend into managed spend, which becomes actionable spend and ultimately, tangible savings. At Raindrop We're passionate about helping our customers succeed and are looking for a dedicated Customer Success Analyst to join our team and help drive user satisfaction, retention, and long-term growth. Role Overview As a Customer Success Analyst, you’ll be the part of the customer success team to help create knowledge base, FAQ’s, maintain customer relationship system, and successfully onboard new customers post-sale. Your mission is to ensure they derive maximum value from our product, achieve their desired outcomes, and have a seamless, positive experience. You’ll play a key role in onboarding, support, customer education, and renewal strategies. ________________________________________ Key Responsibilities • Act as a trusted advisor to customers, guiding them through onboarding, product adoption, and usage best practices. • Proactively manage customer relationships and develop strategies for engagement, retention, and satisfaction. • Build and maintain a scalable knowledge base, including FAQs, help guides, and tutorial content. • Create and execute customer success email campaigns (e.g., onboarding series, product updates, renewal reminders). • Monitor key customer health metrics and take action on churn risks or upsell opportunities. • Collaborate with Sales, Product, and Support teams to provide feedback and improve the customer experience. • Maintain accurate records of customer interactions and insights in HubSpot and other customer success platforms. ________________________________________ Requirements • Bachelor’s degree in business, Communications, Marketing, or related field. • 2+ years of experience in a Customer Success, Account Management, or Customer Support role at a SaaS company. • Demonstrated experience setting up and managing customer-facing knowledge bases and educational content. • Proven ability to craft engaging and strategic customer success emails and campaigns. • Strong verbal and written communication skills with a proactive, empathetic approach to customer engagement. • Experience with HubSpot CRM or similar tools is highly preferred. • Familiarity with customer success platforms (e.g., Intercom, Zendesk, Gainsight, or similar) is a plus. • Will be working US Pacific Standard Time.

Key Responsibilities: Understand client requirements and provide tailored investment solutions. Conduct regular follow-ups with leads and share relevant market updates and insights. Expand the client base through networking, referrals, and market outreach to grow AUM. Perform timely portfolio reviews and suggest necessary rebalancing based on market conditions and client goals. Upsell and cross-sell wealth products to existing clients while keeping them informed of market opportunities. Share updates on schemes, research papers, and investment products with clients. Coordinate and execute marketing initiatives with the regional marketing and product teams. Must-Have Skills: Strong interpersonal, networking, and relationship-building skills. Excellent communication and listening abilities with the knack for simplifying complex financial concepts. Professional demeanor with confidence in client interactions and presentations. Sound financial and analytical skills to understand and address client financial goals. Ability to work under pressure and remain compliant with internal processes and regulatory norms. Target-oriented with a keen eye for opportunities to increase profitability. Strong documentation and compliance adherence capabilities. Desired Candidate Profile: Experience: 7-12 years in Wealth Management, Financial Planning, and Investment Advisory. Certifications: Possession of relevant certifications (e.g., NISM, CFP) is preferred. Product Knowledge: In-depth exposure to Mutual Funds, PMS, AIFs, Insurance, FDs, etc. Track Record: Proven success in AUM acquisition and relationship management. Minimum AUM Handled: 30 Cr

Key Responsibilities: Understand client requirements and provide tailored investment solutions. Conduct regular follow-ups with leads and share relevant market updates and insights. Expand the client base through networking, referrals, and market outreach to grow AUM. Perform timely portfolio reviews and suggest necessary rebalancing based on market conditions and client goals. Upsell and cross-sell wealth products to existing clients while keeping them informed of market opportunities. Share updates on schemes, research papers, and investment products with clients. Coordinate and execute marketing initiatives with the regional marketing and product teams. Must-Have Skills: Strong interpersonal, networking, and relationship-building skills. Excellent communication and listening abilities with the knack for simplifying complex financial concepts. Professional demeanor with confidence in client interactions and presentations. Sound financial and analytical skills to understand and address client financial goals. Ability to work under pressure and remain compliant with internal processes and regulatory norms. Target-oriented with a keen eye for opportunities to increase profitability. Strong documentation and compliance adherence capabilities. Desired Candidate Profile: Experience: 7-12 years in Wealth Management, Financial Planning, and Investment Advisory. Certifications: Possession of relevant certifications (e.g., NISM, CFP) is preferred. Product Knowledge: In-depth exposure to Mutual Funds, PMS, AIFs, Insurance, FDs, etc. Track Record: Proven success in AUM acquisition and relationship management. Minimum AUM Handled: 30 Cr

Job Role: Customer Support Executive SBI Inbound Process Location: Malad, Mumbai Shift Timing: Rotational shifts (Day shift for both males and females) Weekly Off: One rotational week off CTC: 21,500 In-hand Salary: 17,000 Process Overview This is a voice-based inbound customer support process for SBI. Candidates will handle incoming customer queries and provide prompt resolutions. Eligibility Criteria Minimum qualification: Graduate At least 6 months of experience in a voice calling/customer service role Excellent communication skills in English and Hindi Job Responsibilities Answer incoming calls from SBI customers Resolve customer queries efficiently and professionally Maintain call logs and update customer records as needed Ensure high levels of customer satisfaction through quality service Follow process guidelines and meet performance targets Key Skills Required Strong verbal communication Customer-centric approach Problem-solving skills Ability to work in rotational shifts Apply Now ! Contact For more details:- HR Vaibhavi Mob No: 7796426975

Designation : Engineer - L1(Technical Support) Job Location : Chennai Shift :Night shift Roles and Responsibilities Provide technical support to international clients via phone, email, or chat. Troubleshoot and resolve customer issues related to software, hardware, and network problems. Collaborate with internal teams to escalate complex issues and ensure timely resolution. Maintain accurate records of customer interactions and updates. Desired Candidate Profile 1-5 years of experience in a similar role (International Voice Process/Technical Voice Process). Excellent communication skills in English for effective issue resolution. Proficiency in handling international calls and technical support queries. Strong problem-solving skills with ability to troubleshoot technical issues. Should be flexible work in Night shift. Perks and Benefits Both Pickup and Drop Cab Performance Incentives. Interested Candidate kindly drop your updated resume to nivya..avinash@movate.com

Responsibilties Initiate outbound calls to customers & generate sales leads. Answer incoming calls, chat. Provide product information, pricing details, and answer questions. Utilize effective sales techniques & achieve targets. Use our CRM system.

Minimize fraud exposure and financial loss by identifying and acting on suspicious transactions via outbound customer calls Handle alerts and cases in accordance with the bank’s guidelines Escalate any emerging fraud trends or anomalies immediately Required Candidate profile Location: Turbhe, Navi Mumbai Payroll: No 1 Finance Open Positions: 10 Shift Timings: 7:00 AM to 10:00 PM (9 hours per shift) Salary Range: 23,000 Gross Call 9773553319 Simran www.hyfly.in Perks and benefits Medical Allowance + Daily Allowance

Role: Phone Banking Officer / CCE Process: Inbound Voice Location: Thane/Noida Key Responsibilities: Handle inbound customer calls (accounts, cards, loans, net banking,) Provide first-call resolution & excellent service May involve cross-selling Required Candidate profile Graduate Freshers welcome | BPO/Banking exp. a plus Good spoken English Basic computer skills Customer-first attitude, patience, problem-solving Age limit-30 yrs Call 9022157571 Khyati www.hyfly.in

Hiring Phone Banking officer Graduate Fresher welcome Salary -Upto 5 lakhs Process-Inbound Candidate with BPO Exp/Banking RM can also apply Can apply branch banking after 2 yrs all banking facilities Call 8169642494 Yogesh www.hyfly.in Required Candidate profile Graduate Fresher with good com skills Prior exp in Customer service would be added advantage Need to solve bank customer issues over phone no field job www.hyfly.in

Payroll-Mutual Fund Co Process-Inbound Voice Des-Customer Relationship Manager Shift-Day Rotational Work From Office Salary-Net-14500 Fresher exp 22000 Work Location-Thane/Mumbai/Vashi/Ghansoli Call-9137797705 Hrutika 9773553319 Simran www.hyfly.in Required Candidate profile Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Graduates / HSC Fresher can also apply Age should be 20-32 yrs

I nside Sales Executive Full-Time Role Highlights Identify and connect with potential leads Build strong client relationships and drive conversions Make outbound calls and follow-ups to close deals Offer tailored solutions and ensure high customer satisfaction Focus on revenue targets and exceed performance benchmarks Who Can Apply Graduate or HSC qualified Strong communication and interpersonal skills Fluent in English and Hindi (regional languages a plus) Perks & Growth 1 lakh health insurance (100% company paid) Fast-track promotions (every 6 months) Rewards & recognition for top performers Fun team activities & annual outings

Design: Business Development Manager - EC Key Responsibilities : 1. To acquire New to Bank Customers and pursue new business relationships. 2. To reach out to High Net - worth individuals 3. To increase the customer base by developing business relationships with existing customers. 4. Acquire new business by selling Banking products like CASA, Debit/Credit cards, Insurance & Asset products. 5. Finding new customers from open market by travelling within the local area/branch allotted. Work Experience : 1+ Years Sales experience in banking products Candidates from other industries having flair for open market sales are welcome. Job Location : Across Bangalore Career Path : Well defined career path with an opportunity to have fast career progression in the Bank. Perks and Benefits Local Conveyance + Mobile allowances and Incentives upon meeting the Target Role : Sales/Business Development Manager Functional Area: Field Sales, Retail, Business Development Note: Interested candidate can share CV to badiginthala.ramana@indusind.com/9951524403. Regards, Team HR

Contact - HR (9739250056) Key Responsibilities : 1. To acquire New to Bank Customers and pursue new business relationships. 2. To reach out to High Net - worth individuals 3. To increase the customer base by developing business relationships with existing customers. 4. Acquire new business by selling Banking products like CASA, Debit/Credit cards, Insurance & Asset products. 5. Finding new customers from open market by travelling within the local area/branch allotted. Work Experience : 1+ Years Sales experience in banking products Candidates from other industries having flair for open market sales are welcome. Job Location : Across Bangalore Career Path : Well defined career path with an opportunity to have fast career progression in the Bank. Perks and Benefits Local Conveyance + Mobile allowances and Incentives upon meeting the Target Role : Sales/Business Development Manager Functional Area: Field Sales, Retail, Business Development Regards, Team HR

Dear All, We are excited to announce a job opportunity at IRIS KPO Resourcing India Pvt Ltd for the position of Customer Success Advisor / Business Partner. We are seeking skilled and detail-oriented Customer Success Specialists (Specialist in International Markets, Preferably US and UK Market) with 5 - 8 years of experience in Customer Success. Location: Nungambakkam, Chennai Shift: US Shift (6.30 PM to 3.30 AM) Work Days: Monday to Friday Purpose of the Job: As Customer Success Business Partner (CSBP) - you will be a trusted advisor for our key customers and strategic service partners. You will be a key bridge to help them maximize the use of our school management software and ensure our direct and mutual customers receive the highest value, by providing advice and guidance at all stages of the customer journey. You will work to understand customer requirements, help implement and onboard new customers, manage product training, drive adoption and retention, and ensure ongoing satisfaction. You will work within the Customer Success Department and alongside colleagues in Customer Operations, Sales, Channel and our executive team, in driving our senior customers through to success. Key Responsibilities: Work across our VIP customer base, managing all products/solutions across the customers IRIS portfolio. Develop a trusted advisor relationship with customers to identify and guide them to their goals Oversea the customer onboarding process and move quickly to achieve value Responsible for driving client adoption and outcomes leading to renewals, expansion and advocacy. Manage numerous Customers concurrently and strategically, typically each client will spend in excess of 50,000. Strategically manage day-to-day relationships and communication with customers to ensure success, growth and identify unique opportunities. Act as the primary point of contact for the customer and coordinate the deployment of IRIS resources to address the customer’s issues, including managing escalations Conduct regular on and off-site meetings to understand and discuss the customer’s business requirements or issues and explore how we can help address and resolve these issues. Serve as the ‘voice of the customer’ and provide feedback on how IRIS can better serve them to maximise customer success and retention Maintain a deep understanding of our product and help customers adopt the most relevant features/functionality for their specific requirements. You will be expected to keep developing your product knowledge. Improve our existing approaches to customer success by creating resources to help customers achieve their goals by adopting best practices Use Customer Tracker dashboard to aid assessment of Customer Health and subsequent calls to action. Complete Customer Success Plans for each client and partner to then drive and deliver to the plan. Create Calls to Action within Gainsight to ensure outstanding items are addressed. Carry out a Quarterly Business Review with the client (with input from the Account & Channel Manager). Join the onboarding process and ensure a Go Live Review is completed. Review the adherence to operational SLA’s for each client or partner and ensure Customer Success plans are in place to address non-compliant areas. Discuss our NPS process with the clients and ensure they are aware of other surveys we carry out. • Understand and follow the escalation process for each function, in order to escalate issues for the benefit of the client or partner. Have a deep understanding of the terms and conditions, subscriptions for each client and partner contracts, in order to achieve maximum value for the benefit of the client and IRIS. Ensure that you have a broad and good product knowledge of IRIS’s products and services, and their roadmaps in order to become a trusted advisor. Deliver the KPI’s for Customer Success – including time to value, retention, LTV and upsell / cross-sell lead gen. Requirements: Experience: 4+ years in International Customer Success (Preferably US and UK) Education: Any Qualification Skills: 5+ years’ experience of client management, such as Customer Success, Account Management, or a related customer-facing discipline Self-starter who can work independently and be a team player Strong project management and organizational skills Excellent relationship building skills, including at senior levels Be able to prioritize tasks and manage your time in a fast-paced environment Excellent verbal and written communication skills, including business presentations Attention to detail is a must Resilience to keep going when faced with challenges Ability to learn new ideas and approaches quickly Good knowledge of product would be advantageous Willingness to work from the Chennai office (Nungambakkam) Comfortable with US Shift timing (6.30 PM – 3.30 AM) 2 Way Cab support will be provided (Pick Up and Drop) If you're passionate about Customer Success excellence and looking to grow in a dynamic international environment, apply now! Apply Now: Send your resume to siva.arun.m@iris.co.uk Know someone who fits the bill? Feel free to share this opportunity!

Role Overview As an Account Manager, you will be the Primary Point of Contact (POC) for enterprise clients, responsible for end-to-end customer engagement and retention. You will drive client relationship management, renewals, upselling, cross-selling, and contract negotiation ensuring maximum client value and business profitability. Key Responsibilities Act as the Primary POC for client accounts, building and nurturing long-term relationships. Own end-to-end customer engagement from onboarding, product training, and adoption to renewals and retention. Identify opportunities for upselling and cross-selling to maximize revenue and client success. Lead contract negotiation and ensure agreements deliver maximizing profit for the business. Regularly engage with clients, gathering product feedback and collaborating with developers to enhance the platform. Forecast and track account metrics, reporting on performance and pipeline progress. Partner with the sales team to identify new opportunities and support enterprise sales initiatives. Conduct product demos and facilitate seamless customer onboarding. Proactively handle client escalations and ensure timely delivery of solutions aligned with customer needs. Consistently meet and exceed sales and retention targets. Requirements 2+ years of enterprise sales experience and 1+ year in account management. Strong communication skills in English & Hindi. Experience in renewals, upselling, cross-selling, and enterprise client engagement. Solid understanding of corporate procurement processes and SaaS/Cloud services. Proficiency in MS Office and strong analytical/forecasting skills. A problem solver and team player with a customer-first orientation Educational Qualification: Graduate (B.Tech, B.E., B.Sc. Electronics, BCA preferred).

Revenue Generation Content Syndication Lead Generation & Conversion Customer Retention & Upsell Data Analysis & Reporting

Payroll-Bank Work Location-Andheri/Thane Des-Phone Banking Officer Salary: 21K in hand for freshers | 1+ yr BPO exp: up to 5 Lakh CTC Shifts: 7 AM–3 PM, 10 AM–7 PM, 11 PM–7 AM (males) Interviews: Walk-in Contact: 8080126356 Ekta www.hyfly.in Required Candidate profile Graduate Freshers Welcome! Handle calls from existing customers and resolve complaints/queries Provide accurate and complete information Assist with financial service requests

Manage large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives

At Edify Insurance Brokers Pvt Ltd, our ideal Retention Manager must be a go getter in in Sales with excellent relationship building skills with corporate stake holders. We are seeking a quick learner with strong negotiating skills and a track record of success who can inspire the same in others. Knowledge of insurance products and experience with the insurance retention process will be an added advantage. Objective of this role: Build and Nurture relationship with the existing clients to renew policies. Follow a retention process with precise planning and execution of activities to ensure retention of clients effectively. Understanding Clients requirements and giving them a solution to meet their needs. Help a client understand the solution provided, clarify doubts and queries, handle any objections and close sales. Conducting regular meetings with the HR / CFO with updates on policy management, advise on risk management initiatives. and understand service requirements/ corrections. Identify unfulfilled clients insuring needs and Cross sell appropriate products to existing clients. Represent our company, with a comprehensive understanding of our offerings of our products and services, to our existing clients. Skills and qualification: Minimum Bachelor degree. Masters in Marketing or Business administration is a plus 1-3+ years of experience in Sales/Retention within a corporate setting interfacing with HR heads/ Finance Heads. Experience in Corporate Insurance sales or a Corporate Concept selling experience will be an added advantage. Excellent communication, interpersonal skills and quick learner Ability to learn and update the knowledge of new products