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3.0 - 8.0 years

8 - 13 Lacs

Gurgaon, Haryana, India

Remote

Role & responsibilities Summary: As a Sr. Specialist, Renewal Sales, you will be responsible for demonstrating the value and benefits of our clients products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers. Responsibilities: Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities Manage high volume of customer/partner contacts through phone and email each day majority of communication is inbound but have potential for outbound when its required Provide accurate weekly/ monthly/ quarterly sales forecast Mastery of product knowledge and technical understanding of services to assess client requirements Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage Manage external competitive pressures and handle objections to retain customers or win new customers Manage high volume of customer contacts through phone and email each day majority of communication is outbound Work with your team and management to provide a professional experience during all interactions with customers and prospects Maintain the customer management system (CRM) to ensure all relevant data is captured Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts Work with a team and report directly to a sales Manager Preferred Qualifications 2+ years of experience working in a customer service or sales capacity Prior success in achievement of personal and team sales quota/goals Experience in high-volume calling Experience learning new technology and data Problem solving skills Excellent knowledge of MS Office programs Experience working with Salesforce.com or similar CRM Experience or willingness to work from home

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3.0 - 7.0 years

0 Lacs

vadodara, gujarat

On-site

Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India's debt market to marching towards global corporate markets from one product to one holistic product suite with seven products, Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. YuCollect, a part of the Yubi group, is India's first Unified Collections Infrastructure designed to transform the debt collections ecosystem at scale. It provides the foundational infrastructure that enables lenders, collection agencies, and regulators to operate on a single, transparent, and technology-driven network. YuCollect empowers all stakeholders to build modern, efficient, and trustworthy collection processes by enabling data-aligned collaboration, scalable integrations, and compliance-by-design. YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) with over 3 years of experience in the collections industry to drive the adoption and usage of their solutions within the collections industry. The role involves troubleshooting client issues, enhancing client satisfaction, fostering strong relationships, and identifying opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: - Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. - Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: - Monitor client usage patterns and provide guidance to optimize solution effectiveness. - Conduct regular check-ins and training sessions to ensure clients are leveraging the solutions to their fullest potential. Troubleshoot: - Quickly identify and resolve client issues to maintain high levels of client satisfaction. - Collaborate with internal teams to address any system or process-related challenges. Travel: - Extensive travel to engage with clients. Requirements: Experience: - Over 3 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions. - Proven track record in developing strategies for increasing product usage and client satisfaction. Skills: - Strong domain expertise in collections or analyst to serve as a trusted advisor to clients. - Exceptional relationship management skills for building and nurturing long-term client partnerships. - Effective objection handling to address client concerns confidently. - Ability to identify and execute cross-sell and up-sell opportunities. - Proficient problem-solving abilities. - In-depth industry knowledge and fluency in the local language for effective client communication.,

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3.0 - 8.0 years

9 - 12 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Role Description: Customer Renewals is an integral piece of Meltwater, this role is focused to not only help retain our customers, but to ensure they are set up for success with the platform. As a Renewals Manager, you will be responsible for promoting adoption and customer retention for a specific book of accounts. The primary objective is to drive on-time renewal revenue, for extended periods of time. To accomplish this, you will partner with your extended account teams to ensure maximum value is being provided to customers. You will interact and build relationships with customers to ensure they are aware and leveraging the resources Meltwater has to offer, whether it is training, support services, new release information, events, all to ensure the customer is successful using the Meltwater software. Some of the things you'll be doing include Renewal Revenue Quota: Core Job Responsibilities: Sales & Operational: Directly responsible for renewal contract opportunities, revenue, and renewal rates for assigned territory. Conduct sales activities like making a high volume of calls and emails each week, planning ahead, forecasting etc to drive renewals to closure Manage and be responsible for gross churn, net retention, and revenue for assigned territories Stay up to date with Meltwater product training and market benchmarks Identify opportunities to retain as well as opportunities for extended terms & additional growth. Be an expert in Meltwater products, as customers will need help with training, deployment and adoption to ensure customer success, which drives their renewals. Manage the different facets of subscription and support renewals Prepare the renewal letters, quotations, invoices, and notifications Contact clients directly to negotiate terms and conditions and render renewal contracts Position services and escalate pain points to the Sales and Customer Success team Forecast trends and suggestions on how those trends can enhance retention rates Bridge between Sales, Finance and Customer Success Refine renewal strategies that proactively engage a client in chopping the churn rates Augment the upsell and cross-sell opportunities Work with the product team to receive feedback on the growing requirements of a customer Who you are (For Job Ad): You have at least 1-3 years of account management and/or renewal experience Salesforce.com or a similar CRM system exposure is added advantage Strong Written & Verbal communication skills Willing to go the extra mile with a strong work ethic; Self-directed & resource Operationally Excellent Ability to manage a highly transactional work environment Ability to excel at time management and prioritization Strong interpersonal skills and strive to maintain strong relationships with customers & colleagues Best in class customer service and communication skills over the phone & in email Experience with renewal process and/or background in software preferred. Requirements for the job: Work Experience 2-9 years of experience in sales or account management Relevant industry experience in media monitoring/SaaS/PR/Marketing Education Graduate in any field Competencies Required: Technical Generic Sales Excellence Business Foresight Client Centricity Business Need Analysis Project Management Business Negotiation Cross-functional collaboration Interpersonal skills Innovative Mindset Leadership Problem Solving Communication

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5.0 - 10.0 years

7 - 12 Lacs

Jaipur

Work from Office

Dreamplus colonizers and Developers private limited is looking for Sr. CRM Executive to join our dynamic team and embark on a rewarding career journey Developing and implementing CRM strategies to increase customer engagement and loyaltyManaging and maintaining the company's CRM system, including data entry, data cleansing, and data segmentationAnalyzing customer data and behavior to identify trends, insights, and opportunities for improvementCreating and executing targeted marketing campaigns and communications to increase customer retention and upsell opportunitiesCollaborating with other departments, such as sales and marketing, to ensure the CRM system is aligned with business goals and objectivesEnsuring the accuracy and completeness of customer data in the CRM systemProviding training and support to staff members on the use of the CRM systemConducting customer surveys and gathering feedback to improve customer satisfaction and experienceMonitoring and analyzing customer interactions across various channels, such as email, social media, and chatbots

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0.0 - 5.0 years

3 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

Customer Service Executive Ghansoli, Mumbai | 2.5 – 3.20 LPA | Freshers & 1-3 yrs exp Join India’s 3rd largest banking financial company! Handle customer queries on Trading & Demat accounts Voice & Non-Voice (calls, emails, chats) Required Candidate profile Good English & Hindi communication needed Basic computer skills + problem-solving attitude call 8080126356 Ekta www.hyfly.in

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1.0 - 6.0 years

3 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

Join the 3rd largest bank broking firm as a Quality Auditor Key Responsibilities: Audit dealer-client order placement calls Identify and report discrepancies/non-compliance Prepare detailed audit reports Collaborate with compliance & training teams Required Candidate profile 1-3 years experience in quality audit/compliance (financial services preferred) Knowledge of stock exchange regulations Bachelor’s degree Fluency in Malayalam, Bengali or Telugu call 9082104424 Sanika

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0.0 - 2.0 years

1 - 4 Lacs

Jaipur

Work from Office

DigiRoket is looking for CRM Executive to join our dynamic team and embark on a rewarding career journey Developing and implementing CRM strategies to increase customer engagement and loyaltyManaging and maintaining the company's CRM system, including data entry, data cleansing, and data segmentation Analyzing customer data and behavior to identify trends, insights, and opportunities for improvement Creating and executing targeted marketing campaigns and communications to increase customer retention and upsell opportunities Collaborating with other departments, such as sales and marketing, to ensure the CRM system is aligned with business goals and objectivesEnsuring the accuracy and completeness of customer data in the CRM system Providing training and support to staff members on the use of the CRM system Conducting customer surveys and gathering feedback to improve customer satisfaction and experience Monitoring and analyzing customer interactions across various channels, such as email, social media, and chatbots

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0.0 - 5.0 years

3 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

MNC Bank-Video KYC Officer Thane | Malad | Vashi Day Shift|Outbound Process Salary: • Fresher: 17K net • Voice Exp: Up to 4.5 LPA All banking benefits Shift to Branch Banking after 2 yrs Call Vidya -9773553319 Apply: www.hyfly.in Required Candidate profile Do Video KYC Call customers to complete Full KYC. Verify Details Match docs with what’s submitted. Right Person Only Ensure the real customer Cross-Sell Pitch relevant banking products.

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1.0 - 6.0 years

1 - 3 Lacs

Noida, New Delhi, Delhi / NCR

Work from Office

We are one of Indias largest and oldest B2B e-commerce platforms that connect buyers and suppliers to create a customer-driven global value chain for MSMEs. Our company boasts a substantial presence across India with a thriving community of over 10 million registered users spanning across 90,000+ product categories. We have firmly established ourselves as a prominent player in the market, and our dedicated team, comprising of 1600+ skilled professionals, is the driving force behind our success. Position - FLS (Executive/ Assistant Manager / Relationship Manager)Minimum Qualification - Graduate (Any Field)Experience Required - (1-5) Years Candidate must have relevant industry experience. Roles and Responsibilities You will be responsible for closing sales deals over the Client Meeting and maintaining good customer relationships. An effective sale representative must be an excellent communicator and have superior people skills. They must be comfortable in presenting products or services , as well as dealing with complaints and doubts. Contact potential or existing customers to inform them about a product or service. Keep records of calls and sales and note useful information. Ability to learn about products and services and describe/explain them to prospects. Intrested Candidate Can share the resume at pujita.verma@tradeindia.com or contact at 7054121294 ( Whatsapp Message only )

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2.0 - 6.0 years

2 - 5 Lacs

Ahmedabad

Work from Office

BUSINESS DEVELOPMENT MANAGER EMERGING CORPORATES Job Description Acquiring of Current Account Customers in the identified segment and reference generation from the specified catchment area Ensure acquisition of high - quality of current account Proactive registration and activation of acquired customers to direct banking channels. Meet and exceed the defined targets of new customer acquisitions month on month by analyzing transaction banking needs of the customers. Assist and support the Area Sales Manager in the catchment mapping and scoping exercise. Provide regular feedback to Area Sales Manager on opportunities and customer needs Ensure quality sourcing in line with the Bank policy Preferred candidate profile 2-7 years of experience in BFSI. Candidates from other industries having flair for open market sales are welcome. Salary as per industrial norms.

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4.0 - 8.0 years

5 - 5 Lacs

Mumbai Suburban, Mumbai (All Areas)

Work from Office

Role & responsibilities Contacting prospective customers via call to introduce our insurance products and services. Engaging leads in meaningful conversations to understand their insurance needs and preferences. Educating customers on the features, benefits, and coverage options of our insurance policies. Effectively overcoming objections and addressing concerns to close sales. • Following up with leads who have expressed interest but have not yet made a purchase. Meeting or exceeding weekly and monthly sales targets. Providing exceptional customer service to build and maintain positive relationships with clients. Building relationship with channel partner. About the channel Welcome to our revolutionary virtual bancassurance channel, where the future of insurance meets cutting-edge technology! Imagine a platform where traditional banking and insurance services seamlessly merge into a dynamic, user-friendly virtual space. Join us on the forefront of innovation and experience the future of bancassurance today! Essential conditions Age: 21 38 years Education: Graduation in any stream Minimum Sales Experience: 4 to 6 years Pref with BFSI/Contact Centre selling financial products. Excellent English Communication Skilll Mobile: +91-7828948411 Email id: kritikav@hdfclife.com

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5.0 - 10.0 years

25 - 30 Lacs

Bengaluru

Work from Office

Role & responsibilities 5+ years of experience in product management and/or Account Management Experience reporting to C-level executives Ability to prioritize workload and meet tight deadlines, ability to deliver under pressure Excellent human relations skills and ability to assist and obtain the support of others Ability to manage multiple, ever-changing priorities and situations Excellent written and oral communication ENGLISH skills Excellent interpersonal skills are non-negotiable in this role Experience working in Agencies will be useful, especially if IT or HR driven Excellent organizational skills needed to manage over 15 accounts (and growing!) Ability to work well in a multicultural team Mandatory Requirement: International work experience or Completed bachelors/ masters outside India *others refrain from applying.

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5.0 - 8.0 years

3 - 5 Lacs

Hyderabad

Work from Office

About The Role Skill required: Digital Inside Sales - Inside Sales Designation: Inside Sales Account Rep Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Provide support for lead/opportunity generation:conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams. What are we looking for Nurture a high volume of accounts; upsell/cross-sell/activate existing and new accounts Retain and grow revenue within your accounts Develop an understanding of our partners business goals and turn data into compelling stories and actionable insights to help them succeed Work collaboratively with the sales team to develop, maintain, and grow relationships Track, analyze, and communicate key quantitative metrics and business trends internally to leadership Work with client business segment handling medium to enterprise opportunitiesWork on deals from start to presenting to prospective customersMinimum of 2 years experience in sales or lead generation Language(s) Required:English + Other (depending on role/location) Minimum level C1 requiredMinimum of 1 year spent in previous sales rolePrior inside sales experience with emphasis on both outbound and inbound calling Roles and Responsibilities: Nurture a high volume of accounts; upsell/cross-sell/activate existing and new accounts Retain and grow revenue within your accounts Develop an understanding of our partners business goals and turn data into compelling stories and actionable insights to help them succeed Work collaboratively with the sales team to develop, maintain, and grow relationships Track, analyze, and communicate key quantitative metrics and business trends internally to leadership Work with client business segment handling medium to enterprise opportunitiesWork on deals from start to presenting to prospective customers Qualification Any Graduation

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3.0 - 5.0 years

2 - 5 Lacs

Hyderabad

Work from Office

About The Role Skill required: Digital Inside Sales - Inside Sales Designation: Inside Sales Account Rep Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Provide support for lead/opportunity generation:conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams. What are we looking for Nurture a high volume of accounts; upsell/cross-sell/activate existing and new accounts Retain and grow revenue within your accounts Develop an understanding of our partners business goals and turn data into compelling stories and actionable insights to help them succeed Work collaboratively with the sales team to develop, maintain, and grow relationships Track, analyze, and communicate key quantitative metrics and business trends internally to leadership Work with client business segment handling medium to enterprise opportunitiesWork on deals from start to presenting to prospective customersMinimum of 2 years experience in sales or lead generation Language(s) Required:English + Other (depending on role/location) Minimum level C1 requiredMinimum of 1 year spent in previous sales rolePrior inside sales experience with emphasis on both outbound and inbound calling Roles and Responsibilities: Has quota-based sales experience with sales impact on performance, quota attainment, and promotion Specific knowledge of the IT and cloud- based technology industry Interest in expanding industry knowledge through training and certificationsProven ability to consistently achieve 100%+ KPI attainment in previous sales roleExperience working with both customers and partners Microsoft AZ-900 certified good to have or be prepared to attain certification within 3 months full training provided. Qualification Any Graduation

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6.0 - 14.0 years

15 - 24 Lacs

Kochi, Coimbatore

Work from Office

Roles and Responsibilities : Develop and execute sales strategies to meet or exceed quarterly revenue targets for digital advertising products. Build strong relationships with existing clients, identifying opportunities to upsell and cross-sell our SaaS solutions. Collaborate with internal teams (e.g., marketing, product) to develop targeted campaigns that drive new business growth. Analyze customer needs and provide tailored solutions using space selling techniques. Job Requirements : Proven track record of success in corporate sales, enterprise sales, or ad sales. Strong understanding of digital sales channels (e.g., SaaS platforms) and ability to sell complex technical solutions.

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0.0 - 5.0 years

3 - 4 Lacs

Thane, Gurugram, Mumbai (All Areas)

Work from Office

Payroll-Bank Work Location-Andheri/Thane Des-Phone Banking Officer Salary: 21K in hand for freshers | 1+ yr BPO exp: up to 5 Lakh CTC Shifts: 7 AM–3 PM, 10 AM–7 PM, 11 PM–7 AM (males) Interviews: Walk-in Contact: 9082104424 Sanika www.hyfly.in Required Candidate profile Graduate Freshers Welcome! Handle calls from existing customers and resolve complaints/queries Provide accurate and complete information Assist with financial service requests

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1.0 - 6.0 years

1 - 4 Lacs

Bidar, Puttur, Vijayapura

Work from Office

Lead and manage the activities of sales team Identify business opportunities & Build strong client relationships Implement sales strategies by analyzing market trends Monitor sales targets & team performance Meet & exceed revenue targets Required Candidate profile Any graduate with min 1 year of sales exp Good communications skills Convincing Power Understanding of client requirement Share CV at- Call / WhatsApp - 6354326108 Sr HR Shubham Y. Perks and benefits On Roll - Full Time Insurance Career Mediclaim

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12.0 - 22.0 years

25 - 40 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Sales & Marketing Strategy, Financial Targets, Key Account Management, Sales Analytics and MIS Management, Trade Lane Development, Team Development Knowledge of product, market, business development, financial concepts

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1.0 - 6.0 years

1 - 4 Lacs

Jalgaon, Beed, Jalna

Work from Office

Responsible for build up your team by using your self-network Develop your team member for more business Monitor market trends and competitor activity Required Candidate profile Any graduate with min 1 year of sales exp Good communications skills Convincing Power Understanding of client requirement Share CV at- Call / WhatsApp - 87994 05567 Sr HR Anandi S Perks and benefits On Roll - Full Time Insurance Career Mediclaim

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1.0 - 6.0 years

1 - 4 Lacs

Karur, Puducherry, Thanjavur

Work from Office

Lead and manage the activities of sales team Identify business opportunities & Build strong client relationships Implement sales strategies by analyzing market trends Monitor sales targets & team performance Meet & exceed revenue targets Required Candidate profile Any graduate with min 1 year of sales exp Good communications skills Convincing Power Understanding of client requirement Share CV at- Call / WhatsApp - 6354326108 Sr HR Shubham Y. Perks and benefits On Roll - Full Time Insurance Career Mediclaim

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1.0 - 4.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring For US Inbound Sales Agents ( Voice Process ) Minimum 1 year of experience in any international voice process Location - Noida Salary: Up to 35 k Rotational shifts Contact: 7011890554

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2.0 - 6.0 years

2 - 5 Lacs

Kakinada, Nellore

Work from Office

BUSINESS DEVELOPMENT MANAGER EMERGING CORPORATES Job Description Acquiring of Current Account Customers in the identified segment and reference generation from the specified catchment area Ensure acquisition of high - quality of current account Proactive registration and activation of acquired customers to direct banking channels. Meet and exceed the defined targets of new customer acquisitions month on month by analyzing transaction banking needs of the customers. Assist and support the Area Sales Manager in the catchment mapping and scoping exercise. Provide regular feedback to Area Sales Manager on opportunities and customer needs Ensure quality sourcing in line with the Bank policy Preferred candidate profile 2-7 years of experience in BFSI. Candidates from other industries having flair for open market sales are welcome. Salary as per industrial norms.

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2.0 - 6.0 years

2 - 5 Lacs

Hyderabad

Work from Office

BUSINESS DEVELOPMENT MANAGER EMERGING CORPORATES Job Description Acquiring of Current Account Customers in the identified segment and reference generation from the specified catchment area Ensure acquisition of high - quality of current account Proactive registration and activation of acquired customers to direct banking channels. Meet and exceed the defined targets of new customer acquisitions month on month by analyzing transaction banking needs of the customers. Assist and support the Area Sales Manager in the catchment mapping and scoping exercise. Provide regular feedback to Area Sales Manager on opportunities and customer needs Ensure quality sourcing in line with the Bank policy Preferred candidate profile 2-7 years of experience in BFSI. Candidates from other industries having flair for open market sales are welcome. Salary as per industrial norms.

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2.0 - 6.0 years

2 - 5 Lacs

Visakhapatnam

Work from Office

BUSINESS DEVELOPMENT MANAGER EMERGING CORPORATES Job Description Acquiring of Current Account Customers in the identified segment and reference generation from the specified catchment area Ensure acquisition of high - quality of current account Proactive registration and activation of acquired customers to direct banking channels. Meet and exceed the defined targets of new customer acquisitions month on month by analyzing transaction banking needs of the customers. Assist and support the Area Sales Manager in the catchment mapping and scoping exercise. Provide regular feedback to Area Sales Manager on opportunities and customer needs Ensure quality sourcing in line with the Bank policy Preferred candidate profile 2-7 years of experience in BFSI. Candidates from other industries having flair for open market sales are welcome. Salary as per industrial norms.

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1.0 - 6.0 years

1 - 3 Lacs

Ludhiana

Work from Office

About Us: We are one of Indias largest and oldest B2B e-commerce platforms that connect buyers and suppliers to create a customer-driven global value chain for MSMEs. Our company boasts a substantial presence across India with a thriving community of over 10 million registered users spanning across 90,000+ product categories. We have firmly established ourselves as a prominent player in the market, and our dedicated team, comprising of 1600+ skilled professionals, is the driving force behind our success. Job Title: Deptuy Manager Client Retention & Renewals (Key Accounts Manager) Job Summary: We are seeking a proactive and customer-focused Sales Executive to manage and retain our existing client base. The ideal candidate will be responsible for driving renewals, ensuring customer satisfaction, and identifying opportunities to upsell and cross-sell our products and services. This role is crucial in maintaining long-term client relationships and minimizing churn. Key Responsibilities: • Manage and nurture relationships with existing clients to ensure high retention rates. • Drive contract renewals by proactively engaging with customers before expiration. • Address client concerns and provide solutions to enhance customer satisfaction. • Identify upsell and cross-sell opportunities to expand client engagement with our offerings. • Collaborate with internal teams, including customer support and product teams, to resolve client issues and improve service offerings. • Monitor client usage and engagement to detect potential churn risks and take preventive actions. • Maintain accurate records of customer interactions, renewal pipelines, and sales activities in the CRM system. • Provide regular reports on client feedback, retention rates, and revenue generated from renewal Interested candidates can send their resume on shaheen.khan@tradeindia.com or 7061049272

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Exploring Upsell Jobs in India

Upsell jobs in India are on the rise, with many companies looking to increase their sales through effective upselling techniques. Upselling involves persuading customers to purchase a higher-end product or service than what they originally intended. This requires strong communication skills, product knowledge, and the ability to understand customer needs.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities are known for their vibrant job markets and offer numerous opportunities for individuals looking to pursue a career in upsell.

Average Salary Range

The average salary range for upsell professionals in India varies based on experience level. Entry-level positions may start at around INR 3-4 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

In the upsell field, a typical career path may include roles such as Sales Executive, Senior Sales Executive, Sales Manager, and eventually Sales Director. With experience and expertise, individuals can progress to higher-level management positions within sales and marketing departments.

Related Skills

In addition to strong upselling skills, individuals in this field may also benefit from having the following skills: - Excellent communication skills - Customer relationship management - Knowledge of sales techniques - Data analysis and reporting - Negotiation skills

Interview Questions

  • What is your experience with upselling techniques? (basic)
  • How do you handle objections from customers during the upselling process? (medium)
  • Can you give an example of a successful upsell you've completed in the past? (medium)
  • How do you prioritize upselling opportunities in a fast-paced sales environment? (advanced)
  • What strategies would you use to upsell to a customer who is hesitating to make a purchase? (medium)
  • How do you measure the success of your upselling efforts? (basic)
  • How do you stay motivated and focused when faced with rejection during the upselling process? (basic)
  • Have you had experience working with CRM software for upselling purposes? (medium)
  • How do you ensure that you are providing value to customers through upselling? (advanced)
  • Can you explain the difference between upselling and cross-selling? (basic)
  • How do you handle upselling in situations where the customer is on a tight budget? (medium)
  • Describe a time when you were able to upsell a customer by understanding their specific needs. (medium)
  • How do you stay updated on industry trends to improve your upselling techniques? (basic)
  • What do you think are the key characteristics of a successful upsell? (medium)
  • How do you build rapport with customers to facilitate the upselling process? (basic)
  • Can you give an example of a time when an upsell did not go as planned? How did you handle it? (advanced)
  • How do you handle upselling in a competitive market where customers have multiple options? (medium)
  • What role do customer feedback and reviews play in your upselling strategy? (basic)
  • How do you ensure that upselling efforts are aligned with the overall sales goals of the company? (advanced)
  • Have you had experience working with upselling in an e-commerce setting? (medium)
  • How do you adapt your upselling approach based on the demographics of your target customers? (medium)
  • What do you think are the potential risks of upselling, and how do you mitigate them? (advanced)
  • How do you handle upselling when dealing with customers who are not tech-savvy? (medium)
  • Can you explain the importance of building long-term relationships with customers in the upselling process? (basic)
  • How do you incorporate feedback from unsuccessful upselling attempts to improve your approach? (medium)

Closing Remark

As you explore opportunities in the upsell job market in India, remember to showcase your skills, experience, and passion for sales. Prepare for interviews by familiarizing yourself with common upselling techniques and strategies, and approach each opportunity with confidence and enthusiasm. Best of luck in your job search!

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