5510 Customer Retention Jobs - Page 30

Hiring for customer support, technical support executive for voice/ chat/email for international BPO. only Work from office. salary: 27 K to 38K CTC Qualification: UG/PG/Fresher shift: Rotational Location: Jaipur/Lucknow/kolkata

As a Sales Manager for Retail loan products, your role involves aggressively driving sales numbers and achieving business targets through cross selling while enhancing client relationships. Your key responsibilities include: - Retaining and expanding the company's customer base for retail loan products to ensure repeat business and referrals - Maximizing sales through strong network and relationships within the market - Developing and maintaining strong liaisons with clients for repeat business and referrals - Ensuring timely processing of files from login stage to disbursement by liaising with internal departments - Optimizing team productivity by effectively managing a team of relationship...

In this role as a Lead - Mass Experience based in Kolkata, your main responsibility is to focus on improving the experience of Prepaid Customers. You will be working on driving digital penetration, implementing structural fixes, and providing regular feedback on digital enhancement. Your key deliverables will include: - Acting as the Service Recovery SPOC to reduce customer pain by analyzing and implementing process improvements. - Enhancing the end-to-end journey to reduce interactions from various touchpoints such as call center, App, IVR, non-voice modes, and other internal groups. - Driving self-care mode adoption through changes in DT scenarios and promoting self-help features to freque...

You will be joining FalconAVL, a fast-growing SaaS technology company specializing in Employee Transport Management Solutions. As a Customer Success/Implementation Executive, your role will be crucial in onboarding new customers, ensuring successful implementations, and fostering strong client relationships. **Key Responsibilities:** - Assist in onboarding new clients and support end-to-end implementation of FalconAVL's platform. - Coordinate project timelines, deliverables, and communications between client and internal teams. - Conduct product training sessions and help client teams adopt the platform effectively. - Travel on-site for deployments, go-live support, and client relationship b...

As a Commercial Insurance Sales Specialist, your role involves delivering exceptional conversion rates of prospects into customers by leveraging your expertise in commercial insurance and sales proficiency. You will be tasked with maintaining a robust pipeline of prospects, showcasing strong teamwork, self-leadership, and leadership within the team, and consistently demonstrating high energy, integrity, and commitment to your duties. Your problem-solving skills will be crucial in handling various challenges that may arise. Key Responsibilities: - Maintain a strong pipeline of prospects - Demonstrate strong teamwork, self- and team leadership - Display consistently high energy, integrity, and...

Role & responsibilities Own the end-to-end customer retention charter across Paytm Moneys investing products. Drive user reactivation, engagement, and lifecycle marketing to maximize LTV and reduce churn. Key Responsibilities • Design and execute retention journeys across email, push, WhatsApp, and in-app channels. • Analyze churn, build cohorts, and develop campaigns to increase repeat engagement. • Partner with product and data teams to implement trigger-based reactivation programs. • Own retention metrics such as repeat transaction rate, churn %, and user stickiness. • Test and optimize communication strategies using A/B frameworks. • Drive customer insights to build long-term engagement ...

Yes bank Customer Service Day rotational shifts Rotational week off Graduation mandate Excellent comms Pick up & drop from thane station Freshers can apply Salary:- Upto 22,000 CTC + incentives. Required Candidate profile Qualification:- Any Graduate How To Apply..? To Apply , Call Or WhatsApp HR Shubham:- 8551021894 Perks and benefits Good Salary with unlimited Incentives

As the Director of Growth & Brand Strategy at Lepton Software & Research, you will play a pivotal role in leading the marketing and growth initiatives across all channels. Your creative storytelling combined with analytical acumen will drive brand visibility, customer engagement, and sustainable business growth in fast-paced, tech-driven environments. **Key Responsibilities:** - **Growth Strategy & Leadership:** - Design and execute a comprehensive growth strategy aligned with the company's vision and business goals. - Lead end-to-end marketing planning, forecasting, and performance management to achieve measurable impact. - Partner with leadership, product, and sales teams to align marketin...

Job Description: As an Automobile Salesperson at our company, you will be responsible for selling vehicles, maintaining customer relationships, achieving sales targets, and providing excellent customer service. Your role will require strong interpersonal skills, a commitment to customer satisfaction, and the ability to work on-site in Shamgarh. Your key responsibilities will include: - Selling vehicles to potential customers - Building and maintaining strong customer relationships - Achieving sales targets set by the company - Providing excellent customer service throughout the sales process - Utilizing your problem-solving abilities to address any customer concerns In order to excel in this...

As a Customer Relations Specialist located in Pune, your role will involve maintaining high levels of customer satisfaction, ensuring customer retention, providing exceptional customer support, and handling customer service inquiries. You will be expected to communicate regularly with clients to address and resolve issues promptly and effectively. Key Responsibilities: - Maintain high levels of customer satisfaction - Ensure customer retention - Provide exceptional customer support - Handle customer service inquiries - Communicate regularly with clients to address and resolve issues Qualifications: - Expertise in Customer Retention and Customer Satisfaction - Strong skills in Customer Suppor...

You will be joining zingbus as an Associate - CRM based in Gurgaon. In this role, you will be responsible for strategizing, coordinating, and executing customer engagement and customer retention marketing campaigns. Your main responsibilities will include: - End-to-End CRM Campaign Management: You will be involved in planning, executing, and reporting on CRM marketing campaigns to drive conversion and customer retention. - Collaboration with zingbus Product, Brand, and Analytics teams: You will coordinate with various teams to gather campaign requirements and feedback for effective campaign execution. - A/B Testing and Optimization: Utilize A/B testing on content, creative designs, customer ...

As the Manager, Customer Success at the global leader in AI-powered contract intelligence, Icertis, your primary role will be to lead a set of customers focused on post-sales customer engagement. Your main objective will be to ensure customer satisfaction and success by collaborating closely with the sales and product teams. **Responsibilities:** - Direct post-sales customer engagement, fostering relationships and ensuring adoption of Icertis solutions. - Proactively identify customer needs, offer suitable solutions, and enhance their experience. - Work closely with the product team to provide customer feedback, improving support processes. - Monitor customer health and success, implementing...

As a Retention FOS, your role will involve the following key responsibilities: - Daily follow-up for collection from customers - Retaining disconnected customers - Achieving monthly collection targets - Clearing outstanding amounts stuck at the customer end by engaging in face-to-face discussions with customers in the field - Approaching customers for bandwidth upgrades and achieving upgrade target numbers - Verifying documents for new orders - Reconciling customer ledgers Qualifications required: - Minimum educational qualification of 12th passed & above Experience: - Minimum of 6 months of experience in the marketing field Location: - Surat This job requires a proactive approach towards cu...

Responsibilities: Manage and grow the portfolio of existing customers through relationship building and regular engagement. Acquire new customers via branch walk-ins, references, and local marketing activities. Cross-sell banking products such as Savings Accounts, Current Accounts, Fixed Deposits, Loans, Insurance, and Investment products. Achieve business targets for CASA, cross-sell, and customer acquisition. Ensure compliance with KYC, AML, and bank policies. Resolve customer queries and service issues promptly. Coordinate with branch and product teams to deliver the best banking experience. Desired Candidate Profile: Graduate / Postgraduate in any stream. Minimum 1 year of experience in ...

Job description We are looking for Customer Support Advisors that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior. Roles and Responsibilities Interacting with customers over the phone, by email, or by chat to provide information and services Answering customer inquiries and complaints Handling customer issues and conflicts Escalating issues to the appropriate team Good understanding of Customer Support Business Preferred candidate profile Graduates only Good commu...

Description We are seeking an experienced Relationship Manager to join our team. The ideal candidate will be responsible for managing and nurturing client relationships, ensuring their needs are met, and driving business growth. This position offers a salary of 4 LPA and requires 1-8 years of experience in a relevant field. Responsibilities Develop and maintain strong relationships with clients to ensure satisfaction and retention. Manage a portfolio of accounts to achieve long-term success. Act as the point of contact and handle customers individual needs. Generate new business using existing and potential customer networks. Resolve conflicts and provide solutions to customers in a timely m...

As a Field Sales Executive in Bangalore, India, you will play a vital role in driving sales growth for our subscription-based products. Your focus will be on engaging with customers in the field, building strong relationships, and ensuring customer acquisition and retention. Key Responsibilities: - Conduct field visits to identify potential customers and generate leads for subscription-based products. - Present and explain the benefits and features of subscription plans to prospective clients, addressing their queries and concerns. - Convert leads into active subscribers and work towards maximizing subscription renewals and customer retention. - Build and maintain strong relationships with n...

As a Field Sales Executive in Bangalore, India, you will play a crucial role in driving the sales growth of subscription-based products by engaging directly with customers in the field. Your responsibilities will include identifying potential customers, generating leads, presenting subscription plans, converting leads into active subscribers, maximizing subscription renewals, and ensuring customer retention. Key Responsibilities: - Conduct field visits to identify potential customers and generate leads for subscription-based products. - Present and explain the benefits and features of subscription plans to prospective clients, addressing their queries and concerns. - Convert leads into activ...

Role Overview: As the Leader of Inside Sales at Denave, you will play a critical role in driving revenue growth, expanding the market, and enhancing customer impact. Your main focus will be to oversee a high-performing tele sales team dedicated to B2B demand generation, pipeline acceleration, and customer retention. Your leadership will directly impact sales performance and overall business outcomes. Key Responsibilities: - Define and implement the demand generation and inside sales strategy for the India vertical - Take ownership of the P&L and revenue forecasting, ensuring cost-effective revenue growth - Supervise the execution of high-velocity inside sales strategies - Continuously optimi...

About Remote Remote is solving modern organizations biggest challenge navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious,...

Role & responsibilities Preferred candidate profile We are looking for Branch Service Managers at multiple locations like Allahabad & Lucknow. Location: We need local candidates with 5 to 7 years of experience with min 2 years in Life Insurance handling Sales & Operations role. Education Graduation is must CTC – Upton 10 LPA Job Role- Driving Retention activity in the region, drive team to achieve the set targets. Work with branch operations team to achieve set KPIs. Co-ordination with all departments. Sales support in terms of leads generation, retention, NB and ARF related work. Training of CEs. KRA Adherence to TAT- Customer service, new business, ARF. Accuracy and consistency in KPIs.-Cu...

Kotak Mahindra Bank Limited is looking for Relationship Manager-LIGHT COMMERCIAL VEHICLE to join our dynamic team and embark on a rewarding career journey Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solutions. Providing clients with comprehensive product/service consultations and guiding their decision-making process. Upselling and cross-selling products/services to clients. Resolving complaints and issues efficiently and in a timely manner. Meeting sales/revenue targets....

CREO HOMES is looking for Customer Relation Executive to join our dynamic team and embark on a rewarding career journey Build and maintain strong relationships with customers Serve as a point of contact for customers and manage customer accounts Respond to customer inquiries and provide support and assistance as needed Collaborate with other departments to resolve customer issues and ensure customer satisfaction Provide required information to customers Prepare reports on customer account activity and performance Adhere to all customer service standards and protocols Excellent communication and interpersonal skills Ability to build and maintain strong relationships with customers Strong prob...

Max Life Insurance Company Limited is looking for Executive - Customer Engagement (Agency) to join our dynamic team and embark on a rewarding career journey Develop and implement strategies to enhance customer engagement and satisfaction. Address and resolve customer inquiries and complaints promptly. Conduct customer feedback surveys and analyze results to identify areas for improvement. Collaborate with marketing and sales teams to create engaging customer experiences. Maintain detailed records of customer interactions and feedback. Prepare and present reports on customer engagement activities. Disclaimer: This job description has been sourced from a public domain and may have been modifie...

As a Customer Success Manager with German-speaking capabilities, you will play a pivotal role in ensuring the satisfaction and success of our clients. Your primary responsibility will be to engage with our German-speaking customers, understanding their needs, and providing exceptional support and guidance. You will manage customer relationships, driving product adoption, and ensuring the successful implementation of our solutions. Additionally, you will collaborate with cross-functional teams to advocate for customer needs, contribute to product improvements, and develop strategies to enhance customer retention and satisfaction. Your ability to speak and write fluently in German, along with ...