3980 Customer Retention Jobs - Page 28

Develop a new customer base PAN India. Educate customers about products supplied by our company. Create a Weekly sales report. Meet Monthly/quarterly/annual sales target. Organize seminars and training sessions with customers. Follow-up for any payment issues with customers. Coordinate with transport companies for material dispatches. Help with stock taking and ERP system if required. Manage inventory for a given set of customers. Prepare Tax Invoice and delivery paper for dispatch. Work with a team to help improve efficiency. Provide reports in excel and prepare presentations as required by management. Provide complete support for geared gearless and escalator machines of Torin Drive machin...

Job Description Position Manager Incumbent Replacement Department Customer Retention Team Function Reporting to Chief Manager Band 4 Location 90 C Team size (D/I) Independent JOB SUMMARY Introduction The job involves managing the channel and Bank partners for driving Persistency and Renewals KEY RESPONSIBILITIES Strengthening channel/Bank partner relationship with regular engagement Engage regularly with partners to monitor and improve performance and tracking of key metrics. Ensuring Regular governance to discuss the KPI movements To be the one stop solution provider for channel and bank for renewal related queries Co-ordination with cross functional teams for new initiatives and projects t...

Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required Industry: Insurance Department: Customer Success , Service & Operations Role Category: Cu...

Max Life Insurance Company Limited is looking for Manager - Customer Engagement to join our dynamic team and embark on a rewarding career journey Customer Relationship Management Interact with customers through various channels (phone, email, chat, social media) to respond to inquiries, resolve issues, and provide support Build strong, trust-based relationships with customers to promote loyalty and customer retention Proactively engage with customers to gather feedback, understand their requirements, and identify areas for improvement Customer Support Assist customers in understanding the company's products or services, features, and benefits Troubleshoot and resolve customer complaints or c...

Role: US Voice Process Customer Support (Telecom) Location: Pune (Work from Office) CTC: Up to 4.92 LPA Shift: US Shifts (24*7) Working Days: 5 days working | 2 days off Notice Period: Immediate Joiners Only About the Role: We are hiring Customer Support Executives (International Voice) for a leading MNC for Customer Support process. This is a great opportunity to work in a dynamic, global environment handling customer queries and support for a major US Telecom provider. Eligibility : Experience: Minimum 6 months in International Voice / Semi Voice Process (B2C / B2B) Other: Must have prior experience in an Customer Service (voice support) Key Skills: Customer Handling / Customer Support Inb...

Role: International Voice Process (US Customer Support) Location: Bangalore (Work from Office) Shift Timings: US shifts Working Days: 5 Days a Week (2 Days Off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 1 year of experience in Voice - Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure CTC: Up to 4.22 LPA CONTACT: Chanchal- 9251688424

Role: Customer Support Executive (International BPO) Location: DLF Building, Gachibowli, Hyderabad Shift Timings: 24/7 Rotational Shifts Work Schedule: 5 Days Working, 2 Rotational Week Offs Cab Facility: 2-Way (Available within Hiring Zone Only) Work Mode: Work from Office Qualification: Only Graduates Expected CTC: Up to 4.5 LPA Interview Mode: Walk-in Joining: Immediate Joiners Eligibility Criteria: Minimum 1 year of experience in Customer Support (Voice Process) Strong customer service and troubleshooting skills Excellent communication in English Contact: Kamya- 9084148502

Mega Walk in Drive is Going From Monday to Friday Hiring for Leading International Voice Blended & Chat Process Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091 We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047911...

As a Retention Manager at CoverYou, you will be responsible for leading and managing a team focused on driving policy renewals and enhancing customer retention within the motor insurance sector. Your expertise in customer retention, team management, and revenue generation will be crucial for the success of our retention strategies. Your key responsibilities will include developing and implementing strategies to improve customer loyalty, monitoring team performance to ensure retention targets are met, and building strong relationships with clients to maximize renewals. Collaboration with other departments to streamline retention processes and analyzing customer feedback and market trends will...

Responsibilities: * Manage customer success through focus, engagement & retention * Ensure timely resolution of issues * Collaborate with sales team on upselling opportunities

Role & responsibilities Ensure regular monitoring of project progress and keep clients updated on the same. Maintain Sales MIS and all client related documentation, updated on a daily basis. Maintain relationships with clients and handle all client queries and post booking formalities till possession. Collect, maintain and track payments from all clients. Follow up with banks for ensuring timely collection of customer demands. Follow-up with the Home loans department for customer loan disbursement. Strategic planning for improvement of customer satisfaction level. Implement Fourth Quarter Technologies (4QT) ERP Software for MIS tracking. Handing apartment unit possession and handing over to ...

What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for managing a team of FTEs handling the ...

Job Title: Associate Location: Andheri, Mumbai Department: [Category / Operations / Supply / Growth / Customer Experience] Reporting to: Dy-Manager / AGM About BelleVie BelleVie is a fast-growing, tech-enabled home services platform dedicated to delivering premium services in residential communities. From professional cleaning to the Women Salon category, we connect customers with skilled, trained, and verified service professionals ensuring quality, trust, and convenience at every step. We are looking for ambitious and driven individuals to join our team and help shape the future of home services. Role Summary As an Associate at BelleVie, you will be responsible for executing day-to-day cat...

We are looking for Territory Service Manager, for a full-time role in MSIL, who have the passion to change the landscape of the Automobile industry, Here are the roles that will be offered to the selected candidate: 1. Business Growth Aspects Supporting workshops in improvements of business parameters like Periodic Maintenance, Load growth etc. Assisting dealerships in reducing inefficiencies like TAT and increasing service/sales ratio. Analysis of workshop data and trend monitoring for customer retention and implementing new service strategies in the territory. 2. Technical Aspects Handling critical customer complaints and technical issues of the territory Managing technical campaigns and r...

Brand: AUTOMATION Sonepar Group ( 33.3 billion ) is an independent family-owned company with global market leadership in B-to-B distribution of electrical products, solutions and related services. Sonepar in India, Formerly known as ESK India was founded in 2009, a Leader in B2B Electrical Distribution of electrical equipment, technical services, and related solutions for Telecom, Industrial Automation, Integrated Supply, Networking Solution, Renewable Energy, Lighting, Power Distribution, Cabling Solution, Safety Tools, and Engineering Supplies primarily focused on Industrial Commercial markets. Keeping Customers at the heart of our business approach, we understand their unique needs and de...

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business they were made just right for you. Job Purpose MC is the local Mortgage Specialist who will be the lead for driving the Mortgage business the territory and will have key deliverables of Mortgage volumes and docu...

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business they were made just right for you. Job Pur pose MC is the local Mortgage Specialist who will be the lead for driving the Mortgage business in his / her territory and will have key deliverables of Mortgage volume...

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business they were made just right for you. Job Pur pose MC is the local Mortgage Specialist who will be the lead for driving the Mortgage business in territory and will have key deliverables of Mortgage volumes and docu...

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business they were made just right for you. Job Pur pose MC is the local Mortgage Specialist who will be the lead for driving the Mortgage business in his / her territory and will have key deliverables of Mortgage volume...

Saviynt is a leading provider of intelligent identity and access governance solutions. Our cloud-native platform helps enterprises manage digital identities, secure privileged access, and ensure continuous compliance. We work with global customers to enable secure digital transformation and zero trust frameworks. The Renewal Specialist will be responsible for managing and executing renewal transactions across Saviynt s global customer base. This role plays a critical part in securing recurring revenue, supporting customer success, and contributing to our long-term customer relationships. The Renewal Specialist will collaborate closely with Sales, Customer Success, Legal, and Finance to ensur...

Customer Relationship Management (CRM): Build and maintain long-term relationships with homebuyers, investors, and channel partners. Track customer satisfaction and address queries proactively. Loyalty & Referral Program Development: Design and manage loyalty, referral, and privilege programs (e.g., rewards for repeat purchases, upgrades, referrals). Partner with lifestyle brands to offer exclusive benefits to customers. Sales Enablement & Upselling: Work with sales teams to promote repeat property investments (holiday homes, second homes, upgrades). Identify high-potential customers for cross-selling (parking, interiors, rentals, property management). Customer Engagement: Organize community...

Center Manager Job Description: Role Overview: The Centre Sales Manager is responsible for driving sales performance, managing sales teams, and ensuring excellent customer service within a designated center or branch. They develop and execute sales plans, monitor sales metrics, and collaborate with other departments to achieve sales targets and business objectives. Key Responsibilities: 1. Develop and implement effective sales strategies to maximize revenue and achieve sales targets. 2. Lead and motivate the sales team to achieve individual and team targets. Provide coaching, training, and performance feedback to enhance sales skills and productivity. 3. Build and maintain strong relationshi...

Center Manager - Janakpuri Job Description: Role Overview: The Centre Sales Manager is responsible for driving sales performance, managing sales teams, and ensuring excellent customer service within a designated center or branch. They develop and execute sales plans, monitor sales metrics, and collaborate with other departments to achieve sales targets and business objectives. Key Responsibilities: 1. Develop and implement effective salesstrategiestomaximize revenue and achieve sales targets. 2. Lead and motivate the sales team to achieve individual and team targets. Provide coaching, training, and performance feedback to enhance sales skills and productivity. 3. Build and maintain strong re...

Key responsibilities Develop and implement effective sales strategies to achieve revenue & GP target to grow and market share growth. Responsible for meeting and exceeding the sales targets and budget allocations. Map the market and maintain up-to-date intelligence on customers in the regionAdd new logos (below Develop a prioritized target customer list and focus sales effort, meeting the minimum standards of sales intensity. to penetrate and grow the target customers Conduct market research and stay updated on industry trends. Prepare and present sales forecasts, budgets, and performance reports. Maintain book of business as agreedas per the allocated budget (min 3 times the CTC). Work on I...

Strategy & Target Delivery Build territory plans, funnels and forecasts; allocate targets to BDEs; ensure achievement of monthly/quarterly revenue and margin Identify focus segments (manufacturing, textiles, auto components, FMCG, agri inputs, e commerce sellers) and priority lanes. Key Account Acquisition & Retention Lead closures for high value accounts; negotiate commercial terms within approval matrix. Conduct QBRs with top accounts; monitor service KPIs (pickup TAT, damages, delivery SLA, POD cycle, claims). People Leadership Hire, onboard and coach BDEs; run weekly ride alongs and pipeline reviews; institutionalize field discipline and CRM hygiene. Drive a performance culture with clea...