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THE Gold Humans Consultants

A consulting firm specializing in leadership development and organizational transformation

20 Job openings at THE Gold Humans Consultants
Area Sales Manager (Hisar, Haryana) Hisar,Kurukshetra 5 - 10 years INR 4.0 - 6.0 Lacs P.A. Work from Office Full Time

The Area Sales Manager / Asstt. ASM would be driving sales of animal feed (cattle feed) in Hisar, Haryana, managing dealer & distributor network, relationship with farmers, achieving sales targets, and promoting the products to enhance market share

Customer Service Associate Gurugram 0 - 1 years INR 3.75 - 4.5 Lacs P.A. Work from Office Full Time

The incumbent would be required to handle the calls of international customers in a voice based call center environment. Preferred experience - customer service in an International BPO Key Responsibilities: Customer Support: Respond promptly to customer inquiries via phone, email, chat, or in-person. Provide accurate, valid, and complete information about products or services. Problem Resolution: Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. Escalate unresolved issues to the appropriate team or manager when necessary. Order and Account Management: Assist customers with placing, modifying, or canceling orders. Manage customer accounts, including updating contact information and order details. Documentation and Reporting: Maintain detailed records of customer interactions, transactions, and feedback. Prepare reports on customer feedback and recurring issues to suggest process improvements. Customer Retention: Build sustainable relationships and trust with customers through open and engaging communication. Promote customer loyalty programs or offers to enhance retention. Team Collaboration: Work closely with internal teams (e.g., sales, operations) to resolve customer issues and enhance satisfaction. Participate in team meetings and training sessions to stay updated on product and process knowledge. Excellent English Communication skills 5 Days week 2 Offs / Week 24 X 7 Shifts 2 Way Cab Service provied Fresher & Experienced (Preferred experience - customer service in an International BPO) _

Assistant Manager-Payroll Gurugram 5 - 10 years INR 0.8 - 0.8 Lacs P.A. Hybrid Full Time

Incumbent will oversee all aspects of payroll processing ensuring accuracy, compliance & timely payments of employees,collaborate with departments to gather & validate information, resolve discrepancies & provide exceptional service to employees.

Lead - Marketing Gurugram 5 - 10 years INR 4.0 - 4.25 Lacs P.A. Work from Office Full Time

The incumbent would be required to plan and execute ATL & BTL campaigns and handle a team of Mkt officers to organize marketing events for brand awareness and promotion in rural areas

Customer Service Associate - International Lucknow 0 - 5 years INR 3.25 - 3.5 Lacs P.A. Work from Office Full Time

The Incumbent would be required to take calls from International customers of one of the world's biggest multinational organizations in a voice based international call center environment

Payroll coordinator - US / Japan Gurugram 3 - 5 years INR 8.0 - 10.0 Lacs P.A. Hybrid Full Time

Seeking a Payroll Coordinator to manage payroll operations for US and Japan entities from India.The ideal candidate will have a strong understanding of payroll processes, statutory compliance, and reporting in both OR either of these regions

AM (India & International Payroll) Gurugram 10 - 15 years INR 15.0 - 20.0 Lacs P.A. Hybrid Full Time

Seeking a Compensation & Benefits expert to manage & optimize India and international payroll operations,benefits programs and performance management,HR digital transformation,HRMS enhancements & ensure compliance with global and local policies.

Payroll Lead - Europe Gurugram 6 - 10 years INR 8.0 - 12.0 Lacs P.A. Hybrid Full Time

Seeking an experienced European Payroll Lead to manage payroll for multiple European countries (UK, Germany, France, Belgium, etc.).Candidate will ensure accurate & timely processing, compliance with local laws & collaboration with stakeholders.

Customer Support Executive (Work from Home - Jaipur) Jaipur 0 - 5 years INR 2.0 - 2.5 Lacs P.A. Work from Office Full Time

The Incumbent would be required to handle queries from customers of one of India's biggest e-commerce companies in a voice-chat-email based call center environment

Customer Support Executive (Work from Home - Lucknow) Lucknow 0 - 5 years INR 2.0 - 2.25 Lacs P.A. Remote Full Time

As a Customer Care Executive, you'll handle customer queries and resolve issues via phone, chat, and email, ensuring high customer satisfaction and efficient order resolution. Candidates also have their Laptop with the Processor - i5 or above.

Sales Executive (Equity Mutual Fund, SIP) Lucknow 2 - 5 years INR 1.75 - 1.75 Lacs P.A. Work from Office Full Time

We are seeking a Sales Executive to promote & sell Mutual Funds & SIP to retail and HNI clients in Lucknow. The candidate will be responsible for sale, investment advisory & building long-term relationships to help customers achieve financial goals.

Customer Support Associate Hyderabad 1 - 6 years INR 2.0 - 2.25 Lacs P.A. Work from Office Full Time

The job involves providing service to the customers of one of the biggest e-commerce companies in India, in a voice based call center environment

Trainer (Process & Soft Skills - BPO) - WFH/WFO lucknow 2 - 3 years INR 2.25 - 3.0 Lacs P.A. Remote Full Time

The Trainer would be responsible for process and soft skills training to new hires and existing agents. The role involves facilitating engaging sessions, monitoring trainee performance, certifications, conducting TNIs, and supporting floor readiness.

Quality Analyst - BPO (WFH/WFO) lucknow 2 - 3 years INR 2.16 - 3.0 Lacs P.A. Work from Office Full Time

Responsibilities: * Conduct call audits & calibrations * Ensure quality through analysis & feedback * Monitor calls for compliance with standards * Control quality through regular checks * Perform quality assurance activities Provident fund

Manager-Operations - BPO (WFH) lucknow 6 - 8 years INR 6.0 - 8.5 Lacs P.A. Remote Full Time

Operations Manager is responsible for planning, coordination, and execution of all operational activities.The ideal candidate will lead teams, optimize processes, and ensure high-quality service delivery across departments.

Team Leader - Operations - BPO (WFH/WFO) lucknow 2 - 4 years INR 2.5 - 3.5 Lacs P.A. Remote Full Time

Team Leader would manage a team of Customer Service Associates in a voice based call center environment. TL would deliver on Team KPI's, SLAs & parameters like shrinkage & attrition. TL would also act as a coach & mentor for the team.

Sales Associate jaipur 2 - 7 years INR 5.5 - 6.0 Lacs P.A. Work from Office Full Time

The role involves engaging with customers, identifying their needs, and offering suitable products or services in an outbound sales environment.

Customer Service Associate lucknow,lucknow 0 - 5 years INR 1.75 - 2.25 Lacs P.A. Work from Office Full Time

The Incumbent would be required to handle calls from customers of one of the worlds biggest car aggregators in a voice based call center environment

HR coordinator - (Gurugram) gurugram 1 - 5 years INR 4.0 - 4.5 Lacs P.A. Hybrid Full Time

Seeking an HR Coordinator (Only Male) to manage HR operations,Should have basic knowledge of Indian payroll,employee services,recruitment,onboarding & off boarding,new hire employee training & maintaining payroll trackers and candidate databases.

Customer Support Associate (International) lucknow 0 - 5 years INR 2.25 - 2.5 Lacs P.A. Work from Office Full Time

The incumbent would be required to take calls from international customers of some of the world's biggest multinational organizations in a voice-based international call center environment.

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THE Gold Humans Consultants