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2070 Health
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Inside Sales Executive

Inside Sales Executive

2070 Health

0 - 3 years

1 - 5 Lacs

bengaluru

Posted:3 weeks ago| Platform:

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Skills Required

customer acquisition administration billing customer retention wellness customer support scheduling inside sales service quality crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

About BabyMD

BabyMD is a fast-growing pediatric healthcare chain dedicated to holistic, child-centric care
We combine expert pediatric, therapy and developmental services to support children and their families with compassion, expertise and convenience

Role Overview

We are looking for a proactive and customer-focused Inside Sales Executive to manage customer acquisition, retention and service excellence
This role involves coordinating between parents, doctors, managing inquiries and promoting our various packages all handled from the office

The position comes with attractive performance-based incentives for meeting sales and service targets

Key Responsibilities

Sales & Customer Acquisition:

Engage with parents and new leads to promote BabyMD s services and vaccination packages

Convert inquiries (calls, WhatsApp, and walk-ins) into confirmed appointments and package sales

Maintain lead trackers, follow-ups and CRM updates for all new prospects

Customer Retention & Service:

Ensure an excellent parent experience from first inquiry to ongoing care

Build and maintain long-term relationships with existing parents to drive repeat visits

Collect and act on parent feedback to continuously improve service quality

Coordinate with the operations and clinical teams for smooth scheduling and follow-ups

Customer Support:

Manage daily appointment bookings and scheduling between parents and doctors

Assist with billing, payments and administrative support

Prepare and share daily/weekly sales and service performance reports

Bachelor s degree in any field

0-3 years of experience in sales, business development or inside Sales (healthcare, wellness or education preferred)

Excellent communication and interpersonal skills

Strong organizational, negotiation and follow-up abilities

Comfortable working from the office

Energetic, target-oriented and passionate about working with families and children

Competitive salary with attractive performance incentives

Opportunity to work with a rapidly growing pediatric brand

Training and development in healthcare marketing and operations

Supportive, collaborative and growth-driven work culture

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Inside Sales Executive