Job Title: Assistant Manager Job Level: Mid - Level Report to: General Manager Department: Acquiring Sales Organization: Airpay Payment Services Pvt. Ltd ( https://www.airpay.co.in/) Location: Delhi Job Summary: We are seeking a dynamic and results-driven Sales Manager to join our team in the fast-growing payment gateway industry. As a sales Manager, you will be responsible for to drive revenue growth and expand our client base. Key Responsibilities: Develop and execute sales strategies to achieve revenue targets and drive business growth as an Individual Contributor. Identify and target potential clients in various industries, including e-commerce, retail, hospitality, education and more. Build and maintain strong relationships with existing clients, ensuring their satisfaction and identifying opportunities for upselling or cross-selling. Stay up to date with industry trends, competitors, and market conditions to identify new business opportunities. Collaborate with marketing, product, and technical teams to ensure smooth onboarding and customer success. Provide regular reports to Country Head, highlighting achievements, challenges, and areas for improvement. Participate in industry events, conferences, and networking activities to promote our payment gateway solutions and generate leads. Required Qualifications: Master s degree in business, Finance, Marketing, or a related field. Skills and Experience: Proven experience as a sales Manager, preferably in the payment gateway or Fintech industry. Strong track record of driving sales growth and achieving revenue targets. Exceptional communication and negotiation skills. In-depth knowledge of the payment gateway industry, including industry trends, competitors, and customer needs. Ability to build and maintain strong relationships with clients, understanding their business requirements and providing tailored solutions. Analytical mindset with the ability to interpret sales data and make data-driven decisions.

Job Title: Executive - Transaction Monitoring Analyst Job Level: Junior Report to: Manager Department: Operations - Risk & Compliances Organization: Airpay Payment Services Pvt. Ltd ( https://www.airpay.co.in/ ) Location: Chandigarh Job Shift: Rotational shifts as per roster. (Day & Night) Job Summary: The Monitoring Analyst for the Risk & Compliance team is responsible for performing regular reviews, monitoring activities, and assessments to ensure the organization adheres to regulatory, legal, and internal compliance standards. The role involves identifying risks, ensuring controls are effectively implemented, and providing actionable insights to mitigate potential issues. Key Responsibilities 1. Monitoring and Surveillance Conduct ongoing monitoring of business operations, processes, and transactions to ensure compliance with internal policies and external regulations. Identify and investigate potential non-compliance issues and escalate them appropriately. Perform thematic reviews and risk assessments based on emerging risks and regulatory changes. 2. Risk Assessment Evaluate business activities and identify risks associated with regulatory and operational compliance. Maintain risk monitoring frameworks and metrics to track compliance-related risks effectively. 3. Policy and Procedure Adherence Ensure all activities align with the company s risk management framework, compliance policies, and legal obligations. Work with relevant teams to update monitoring procedures as per regulatory changes. 4. Reporting and Documentation Prepare detailed reports on monitoring outcomes, identifying trends, risks, and recommendations. Maintain accurate and up-to-date documentation of monitoring activities and findings. 5. Continuous Improvement Stay informed on industry trends, regulatory updates, and best practices to enhance risk and compliance processes. Identify and recommend opportunities to improve risk management and compliance frameworks. Required Qualifications: Education - Bachelor s in commerce Travel Requirement: If required

Job Title: Executive /Senior Executive - Accounts Job Level: Entry - Level. Report to : Senior Manager/ Manager Department: Accounts Payable. Organization: Airpay Money Pvt Ltd ( https://airpay.money/) Location: Mumbai. Job Summary: Looking for Senior Executive Accounts who focus on processing and managing a companys invoices and payments to vendors and suppliers. AP professionals ensure that all bills are paid accurately and on time, while adhering to company policies and procedures. Should Also be having knowledge of TDS, GST, PF & PT. Key Responsibilities: Verify invoices received from vendors and service providers against supporting documents. Receiving, verifying, and entering invoices into the accounting system. Recommend and process payments for vendors, ensuring accuracy and compliance with company policies. Account for payment-related entries in Tally. Follow up with relevant teams to secure credit notes from vendors for debit notes raised. Verify vendor onboarding forms along with the required supporting documents. Maintain up-to-date vendor master data in Excel and Tally. Prepare various MIS reports related to Accounts Payable to provide insights for decision-making . Bank Reconciliation in Tally. Reconciling account balances and tracking expenses. Monitoring expenses claims. Working Knowledge of TDS Working & Payment, GSTR1 & GSTR3B Working & Payment, PF & PT Payment. Passing Receivable Entries in Tally. Required Qualifications: A Bachelor of Commerce (B. Com) Or Master of Commerce (M. Com). Proficiency in accounting software, such as Tally, GST, TDS, and MS Office is also essential Skills and Experience: Proficiency in accounting software. Strong communication skills. Problem-solving capabilities. Account Management. Data Entry & Bank Reconciliation. 2 -5 years of experience in accounting. Knowledge of Payment of Taxes TDS, GST, PF & PT.

Job Description: Flutter Developer Location: Kochi, Chandigarh and Gurgaon We are Hiring About Airpay: Airpay Indias first integrated omnichannel financial services platform. airpay has nearly a decade of experience as a payments aggregator. Our financial services platform is used by Consumers, Businesses, Banks, and Financial Institutions from all around the world. We collaborate with over 200+ financial institutions and over 1,000 business partners worldwide. About the role: We are looking for an Experienced Mobile App Ninja to join our team who has strong hands-on experience in developing incredible mobile apps! If youre excited to be part of a winning team, Airpay is the place for you. Make your next career move with us. Experience: 1. Flutter: 3+ years (Required) 2. Mobile Application Development: 3+ years (Required) Education: B.E/B.Tech - IT/CS, MCA Primary roles and responsibilities: 1. You must have prior end-to-end experience in building easy-to-use and production-quality mobile apps from scratch using Flutter. 2. Design and build advanced applications for the Android & iOS platforms. 3. Collaborate with cross-functional teams to define, design, and ship new features. 4. Work with third-party libraries and should be hands-on with API integrations. 5. Unit-test code for robustness, including edge cases, usability, and general reliability. 6. Work on bug fixing and improving application performance. 7. Continuously discover, evaluate, and implement new technologies to maximize development efficiency. Mandatory skills: 1. 3+ years overall in mobile app development, with at least 2 years of experience in designing and building applications using Flutter SDK, and Dart. 2. Prior experience in architecting mobile apps using micro front-end architecture will be preferred 3. Past experience working in Native Android & iOS platforms will be an added advantage 4. Hands-on experience in developing Android applications using Flutter. 5. Strong in architecture (MVC, MVP, MVVM, MVI) and GoF design patterns. 6. Unit test development experience or Test-Driven development. 7. Strong problem-solving and debugging skills are needed to identify, research, and resolve problems. 8. Experience in Android Studio/ VSCode/Xcode 9. Good understanding of state management using Provider / Redux 10. Working with Google Firebase API 11. Deep Knowledge of Android & iOS, OS, permissions, and experience in integrating 3rdparty SDKs. 12. Experience in Git and its associated commands (Must).Github, code reviews, and PRs. 13. Extensive experience in various Android versions, Android SDK, and Android Studio. 14. High proficiency in Web services integration using HTTP, REST, JSON, and XML 15. Knowledge of GraphQL Will be a plus 16. Familiarity with Android & iOS UI design principles, patterns, and best practices - Expert in Layouts. 17. Have a good understanding of push notification services

We are looking for a highly motivated and customer-focused Key Account Manager to join our team in the dynamic payment gateway industry. As a Key Account Manager, you will be responsible for managing and growing strategic merchants/partners relationships to drive revenue and ensure long-term success. Key Responsibilities: Serve as the primary point of contact for key merchants/partners, understanding their business needs and providing exceptional customer service. Build and maintain strong relationships with key stakeholders within merchant/partner organizations, including managers, decision-makers, and influencers. Develop a deep understanding of merchants/partners industries, business models, and payment processing requirements to provide tailored solutions. Identify new business opportunities within existing accounts and develop account growth strategies. Conduct regular business reviews with merchants/partners, present performance metrics, identifying areas for improvement, and proposing solutions to enhance their payment processing capabilities. Track and report on key account metrics, including revenue growth, customer satisfaction, and retention rates. Provide timely and accurate forecasts to KAM HEAD - MME, highlighting potential risks and opportunities. Participate in industry events, conferences, and networking activities to strengthen merchants/partners relationships and generate leads. Required Qualifications: Master s degree in business, Finance, Marketing, or a related field. Skills and Experience: Proven experience in Key Account or in a similar merchants/partners-facing role, preferably in the payment gateway or fintech industry. Strong track record of managing and growing strategic merchants/partners relationships, achieving revenue targets, and driving customer satisfaction. Excellent communication, negotiation, and presentation skills. Ability to understand complex merchants/partners requirements and translate them into effective solutions. Strong business acumen and understanding of the payment gateway industry, including industry trends, competitors, and regulatory landscape. Ability to collaborate and influence cross-functional teams to ensure merchants/partners success. Travel Requirement: Travel includes 60% Domestic Travel

Job Title: General Manager Job Level: Senior level Report to: Founder Department: Marketing Organization: Airpay Payment Services Pvt. Ltd ( https://www.airpay.co.in/ ) Location: Mumbai Job Summary: We are seeking an experienced and strategic Marketing Lead for our Acquiring business and strategize marketing initiatives for the group at a global level. The candidate will be responsible for driving customer acquisition, lead generation, and brand awareness in the B2B segment. The ideal candidate will have extensive experience in the fintech industry and a proven track record of creating and implementing data-driven marketing strategies, focusing on customer success and partnership development. Key Responsibilities: Marketing Leadership: Oversee all aspects of marketing strategy and execution, ensuring alignment with business goals and the overall brand vision. Lead & Demand Generation: Spearhead lead generation efforts across multiple channels (inbound, outbound, ABM, digital), driving sales pipeline growth. Brand Positioning: Shape and refine the company s global brand presence, solidifying its standing as a leader in the fintech industry. Product Marketing: Work closely with product teams to develop compelling messaging for new products and enhancements, ensuring clear communication of value propositions. Partnership Growth: Support business development by crafting marketing initiatives that attract and nurture partnerships with key fintech players and large enterprises. Content Marketing: Design content strategies that speak to decision-makers in finance, focusing on educating the market through case studies, whitepapers, blogs, and thought leadership. Digital Marketing: Lead digital marketing campaigns across SEO, PPC, social media, and other paid media, ensuring optimized performance for each channel. Marketing Analytics: Analyze marketing data to measure success, assess ROI, and continuously optimize campaigns for better results. Event Leadership: Plan and execute high-impact events, webinars, and conferences that foster engagement and promote company solutions at a global platform Sales Collaboration: Partner with the sales team to align marketing initiatives with sales strategies, optimizing lead conversion and revenue targets. Customer Advocacy: Develop initiatives that improve customer retention, foster loyalty, and drive client referrals. Budget & Resource Management: Manage the marketing budget and ensure efficient allocation of resources for optimal returns. Required Qualifications: 10+ years of experience in B2B marketing, with at least 3 years in a leadership role within the fintech, SaaS, or payments industry. Proven track record in leading successful lead generation, digital marketing, and brand-building campaigns. A global mindset with expertise in product marketing, particularly in the financial technology space. Proficiency in marketing automation tools (HubSpot, Salesforce, Marketo) and analytics platforms (Google Analytics, etc.). Strong leadership, communication, and decision-making abilities. Experience with large-scale marketing budgets and demonstrating high ROI on marketing investments. Analytical mindset with a focus on data-driven decision-making. Skills and Experience: Bachelor s degree in Marketing, Business Administration, or a related field (MBA preferred). Certifications in digital marketing or fintech-related marketing courses are highly desirable.

Job Title: Manager Job Level: Mid-level Report to: Director Department: Emerging market Organization: Airpay Payment Services Pvt. Ltd ( https://www.airpay.co.in/ ) Location: Delhi / Mumbai Job Summary: We are seeking a dynamic and results-driven Sales Manager to join our team in the fast-growing payment gateway industry. As an Assistant Manager / Manager, you will be responsible for to drive revenue growth and expand our client base. Key Responsibilities: Develop and maintain strategic relationships with major accounts across the segment. Dealing with internal stakeholders like tech support, operations, onboarding etc. for smooth running of business. Acquisition of new partners for business expansion Onboarding of new clients The Account Manager should have the ability to manage relationships (both internal & external), solve any issues at various level, sustain and improve relationships. Required Qualifications: 4+ years of proven Merchant / Fintech experience. Experience with account management, relationship management, business development and solution selling Prior experience in handling gaming client required. Skills and Experience: Bachelors degree, Postgraduate and Masters degree. Travel Requirement: Yes Occasionally

ob Title: Assistant Manager / Manager (Credit & Risk) Job Level: Mid-Level Report to: Chief Business Officer Department: Lending Organization: airpay money pvt ltd ( http://www.airpay.money) Location: Gurgaon Job Summary: The Assistant Manager / Manager (Credit & Risk) is responsible for developing and implementing credit risk assessment models, monitoring credit portfolios, ensuring compliance with credit policies, and optimizing lending strategies. This role involves data-driven risk management, policy refinement, and collaboration with key stakeholders to enhance Airpay s lending portfolio while maintaining regulatory compliance. Key Responsibilities: Credit Risk Assessment: Develop and implement credit risk assessment models and methodologies to evaluate the creditworthiness of potential borrowers. Analyze credit data and financial statements to determine the degree of risk involved in extending credit or lending money. Monitor and review credit portfolios regularly to identify potential risks and make recommendations for risk mitigation strategies. Collaborate with other departments such as underwriting, collections, and compliance to ensure adherence to credit policies and regulatory requirements. Analytics and Data Management: Utilize advanced analytics and statistical techniques for credit risk assessment. Develop predictive models for default probabilities and loan performance. Ensure data accuracy by extracting, cleaning, and managing datasets from multiple sources. Implement data governance practices for consistency and integrity. Stay updated on credit risk analytics trends and incorporate best practices. Portfolio Management: Monitor and optimize the lending portfolio s performance. Conduct stress testing and scenario analysis to assess economic impact. Develop risk-return strategies while ensuring compliance with regulatory guidelines. Provide recommendations for portfolio diversification and capital allocation. Credit Policy Development: Assist in refining credit policies based on risk assessments and data insights. Evaluate and enhance credit policies to mitigate emerging risks. Ensure alignment between credit policies, business objectives, and risk strategies. Conduct periodic reviews and audits to maintain compliance. Reporting and Communication: Prepare and present reports on credit risk metrics and portfolio performance. Effectively communicate risk findings to stakeholders and decision-makers. Develop reports and dashboards for real-time insights into credit risk trends. Continuous Improvement: Identify opportunities to enhance efficiency through process automation. Participate in cross-functional projects to strengthen risk management frameworks. Foster a culture of continuous learning and development within the credit risk team. Required Qualifications: Inter CA/CA or Master s degree in Finance, Business, Economics, or a related field. 2+ years of experience in credit risk assessment, portfolio management, or financial analytics. Strong understanding of credit risk modeling, financial analysis, and data analytics. Knowledge of regulatory frameworks related to lending and risk management. Excellent communication and stakeholder management skills. Certification in risk management (FRM, CFA, or equivalent) is a plus.

Job Title: Manager - Alliance Job Level: 4+ years of experience Report to: Director Banking Alliance Department: Banking Alliance and Partnership Organization: Airpay Payment Services Pvt. Ltd Location: Mumbai / Pune Job Summary: Primarily build Alliances and Partnership for Acquiring, Retail (BC Business) You will be responsible for understanding banking needs & to pitch Airpay Product Work with banks as a channel to generate revenue, either through merchant conversations or bank or partner product deals. Stakeholder management across levels and cross-functions Receivables management including pre and post invoice captures. RFP/ RFQ deliveries for bank driven white labelled projects/ custom merchant projects. Be informed of the payment industry landscape, competitions/competitors, and client requirements at various levels. This role will be responsible for generating leads/ opportunities across sectors. Resource to be based at Mumbai and would be covering Pan India location as required. Experience in long-term sales/project pipeline development. Required Qualifications: BCom or B. Tech or equivalent (MBA Preferred) Min 2+ years of work experience in Digital Payments who has managed Banking/Financial partnerships, Banking Alliances and have closely worked with banks and other financial partners. Experience of working with Cooperative Bank would be an added advantage. Strong knowledge in PG acquiring, issuing and online payments business. Should be aware of the pricing structure in online payments for cards, net banking, schemes, interchanges etc. and should have good negotiation skills. Build, evaluate and manage partnerships that deepens Airpay s product stack and able to explore new opportunities with them to partner with them as technology partner and able to close such opportunities. Should be able to manage banking operations team to on-board Airpay s merchants on all Banking partners & work closely with cross functional teams. Skills and Experience: Fintech with Enterprise sales, B2B sales, PSP, Banking (Digital Banking, Ecom, Enterprise sales,Neo banking), Telecom, IT/SAAS with Enterprise sales experience Portfolio Management Excellent written and verbal communication skills. Travel Requirement: Yes (Local as well as domestic)

Job Title: Assistant Manager Job Level: Mid - Level Report to: General Manager Department: Acquiring Sales Organization: Airpay Payment Services Pvt. Ltd ( https://www.airpay.co.in/) Location: Chandigarh Job Summary: We are seeking a dynamic and results-driven Sales Manager to join our team in the fast-growing payment gateway industry. As a sales Manager, you will be responsible for to drive revenue growth and expand our client base. Key Responsibilities: Develop and execute sales strategies to achieve revenue targets and drive business growth as an Individual Contributor. Identify and target potential clients in various industries, including e-commerce, retail, hospitality, education and more. Build and maintain strong relationships with existing clients, ensuring their satisfaction and identifying opportunities for upselling or cross-selling. Stay up to date with industry trends, competitors, and market conditions to identify new business opportunities. Collaborate with marketing, product, and technical teams to ensure smooth onboarding and customer success. Provide regular reports to Country Head, highlighting achievements, challenges, and areas for improvement. Participate in industry events, conferences, and networking activities to promote our payment gateway solutions and generate leads. Required Qualifications: Master s degree in business, Finance, Marketing, or a related field. Skills and Experience: Proven experience as a sales Manager, preferably in the payment gateway or Fintech industry. Strong track record of driving sales growth and achieving revenue targets. Exceptional communication and negotiation skills. In-depth knowledge of the payment gateway industry, including industry trends, competitors, and customer needs. Ability to build and maintain strong relationships with clients, understanding their business requirements and providing tailored solutions. Analytical mindset with the ability to interpret sales data and make data-driven decisions.

Job Title: DevOps Engineer - Monitoring Job Level: Entry-Level (Fresher) Report to: DevOps Team Lead / IT Infrastructure Manager Department: Technology Organization: Airpay Payment Services Pvt. Ltd ( https://www.airpay.co.in/ ) Location: Chandigarh and Cochin (Night Shift with one rotational week off) Job Summary: We are looking for a passionate and detail-oriented DevOps Engineer (Fresher) to join our Night Shift Monitoring team. The role involves real-time monitoring of production systems, ensuring system uptime, identifying incidents, escalating to appropriate teams, and supporting the health of critical infrastructure. Key Responsibilities: Monitor servers, applications, and network components using tools like Grafana, Zabbix, Prometheus, and CloudWatch. Respond promptly to system alerts, escalating incidents, and log issues. Follow standard operating procedures (SOPs) for issue resolution and escalation. Perform initial troubleshooting of systems and services during outages. Coordinate with internal teams (e.g., development, infrastructure) during incidents. Generate and maintain system health reports and incident logs. Ensure continuous monitoring coverage during night shift hours. Participate in shift handover reporting and knowledge transfer . Required Qualifications: Bachelor s degree in computer science, Information Technology, or a related field. Skills and Experience: Basic understanding of Linux/Unix commands and system administration. Familiarity with monitoring tools (anyone: Nagios, Prometheus, etc.). Good communication skills and the ability to document incidents clearly. Knowledge of scripting (Shell, Python) is an added advantage. Willingness to work in rotational or permanent night shifts. Ability to remain calm under pressure and follow structured escalation procedures.

Job Title: DevOps Engineer Job Level: Mid-Level Report to: DevOps Team Lead Department: Technology Organization: Airpay Payment Services Pvt. Ltd ( https://www.airpay.co.in/ ) Location: Mumbai (Night Shift) Job Summary: We are looking for a skilled and motivated DevOps Engineer with 2-3 years of experience to join our Technology Operations team. This role involves working in a rotational shift setup to ensure 24/7 availability, reliability, and performance of our cloud infrastructure and CI/CD pipelines. The candidate will collaborate closely with development, QA, and security teams. Key Responsibilities: Maintain and monitor production infrastructure and services (Linux, AWS, etc.) Manage CI/CD pipelines (GitLab CI, Jenkins, etc.) Automate infrastructure with tools like Ansible, Terraform, or similar Ensure timely resolution of incidents and root cause analysis Implement and monitor system performance metrics and alerts (e.g., Prometheus, Grafana) Perform regular system upgrades, patching, and backups Work in rotational shifts to provide 24/7 support for critical systems. Participate in infrastructure capacity planning and cost optimization. Follow best practices for security, high availability, and disaster recovery. Required Qualifications: Bachelor s degree in computer science, Information Technology, or related field. 2-3 years of hands-on experience in DevOps or System Administration roles. Skills and Experience: Strong knowledge of Linux/Unix system administration. Hands-on experience with AWS cloud infrastructure (EC2, S3, IAM, etc.) Experience with containerization (Docker, Kubernetes) Working knowledge of configuration management tools (Ansible, Chef, Puppet) Experience in writing shell/Python scripts for automation. Familiarity with Git and CI/CD practices. Exposure to monitoring/logging tools like ELK stack, Prometheus, Grafana, etc. Basic understanding of network concepts (DNS, Load Balancer, VPN, etc.) Ability to work in rotational shifts including weekends and night shifts. Excellent troubleshooting, communication, and documentation skills.

Job Title: Senior Manager Job Level: Senior Report to: Chief Business Officer. Department: Acquiring Business. Organization: Airpay Payment Services Pvt. Ltd ( https://www.airpay.co.in/ ) Location: Kolkata Job Summary: Build & Grow acquiring payments business among merchants from . Industry, by utilizing his / her network and increasing organization s market share in the Hospitality vertical.. Key Responsibilities: Self-sourcing of leads through own network, references from existing merchants in the industry, Leveraging social media to develop self & organization brands to attract leads from chosen industry vertical. Ensuring achievement of billing targets in terms of gross revenue while ensuring positive net revenue for the organization. Required Qualifications: Ideally a management graduation & post-graduation from top tier business schools & 7 to 10 years of industry experience. Skills and Experience: Extensive Networking skills Strong Negotiation & Communication skills Project management skills Coordination with support functions. Travel Requirement: The position requires travel to tier-1 & 2 cities in the country to capture the untapped opportunities.

Job Title: Senior Executive Job Level: Entry-level Report to: Manager Department: Operations Organization: Airpay Payment Services Pvt. Ltd ( https://www.airpay.co.in/ ) Location: Chandigarh. Job Summary: The Bank Reconciliation and settlement will perform regular bank reconciliations to ensure accurate financial records by verifying transactions, identifying discrepancies, and ensuring compliance with financial policies. The role involves collaborating with finance teams, providing reconciliation reports, and supporting audits. Key Responsibilities: Checking of Bank Statements and creating the records in system. Review the Merchant deposits in bank account and map transactions in system. Ensure accurate mapping of payment received. Reporting error or gaps to managers. Working with TAT and accuracy of payments. Required Reconciliation and settlement knowledge. Required Qualifications: Bachelor s degree in any stream. Disciplined, performance and outcome oriented. Working in cross-functional team, collaborating with peers Skills and Experience: Strong communication skills (verbal and written) Takes ownership of tasks and drives it to completion. 2+ year of experience from Fintech industry. Proficient in working on MS Office applications i.e. Excel, Power point, etc.

This HR Operations role manages daily HR activities, ensures compliance, maintains HRMS data, supports payroll, and prepares HR reports. The position requires 2-5 years of relevant experience, strong knowledge of HR processes and labor laws, and proficiency in HRMS and Excel. Key Responsibilities: Oversee day-to-day HR operations, ensuring efficient execution of HR processes and policies. Administer and maintain the Human Resource Management System (HRMS), preferably KeKa, ensuring data accuracy and timely updates. Prepare MIS reports related to HR metrics, headcount, attrition, and other workforce analytics. Coordinate and support internal and external HR audits, ensuring compliance with all statutory and regulatory requirements. Assist in payroll processing. Ensure adherence to labor laws and statutory compliances, including PF, ESI, gratuity, and other employee benefits. Support employee onboarding, documentation, and exit processes, maintaining accurate employee records. Assist in the implementation and communication of HR policies and procedures. Required Qualifications: 2-5 years of experience in HR operations, with hands-on exposure to HRMS, MIS reporting, payroll, and compliance. Skills and Experience: Strong knowledge of HR policies, labor laws, and statutory compliances. Proficient in HRMS and MS Office Suite, especially Excel for MIS reporting. Excellent analytical, organizational, and communication skills. Ability to handle sensitive information with integrity and confidentiality.

The Senior Executive - Talent Acquisition & HR Operations will be responsible for end-to-end recruitment, onboarding, and HR operational processes to ensure seamless workforce management. This role includes sourcing and hiring top talent, offer negotiation, conducting background checks, managing HR documentation, and handling post-joining formalities like salary account creation. The role also ensures compliance with HR policies and efficient communication with candidates and employees. Key Responsibilities: Talent Acquisition: We are looking for candidates who have experience in both IT and non-IT hiring roles, as the position requires managing recruitment for approximately 60% IT positions and 40% non-IT positions. Manage the entire recruitment process, from sourcing candidates to final selection. Negotiate offers, release offer letters, and maintain structured communication with candidates throughout the hiring process. Conduct reference checks and background verifications before onboarding. Build a strong talent pipeline using various sourcing methods, including job portals, social media, employee referrals, and networking. Partner with hiring managers to understand role requirements and provide strategic hiring solutions. Ensure a smooth onboarding experience for new hires by coordinating documentation, induction sessions, and initial training. HR Operations & Compliance: Maintain and update employee records, including attendance and statutory compliance documents. Coordinate new hire onboarding, ensuring a smooth transition into the organization. Post-joining, coordinate with HDFC Bank for the creation of salary accounts for new employees. Ensure timely completion of all joining formalities, documentation, and system updates. Manage HR databases and ensure data accuracy in HRMS. Ensure compliance with labor laws and company policies, assisting in audits and documentation. Maintain and update employee records in HRMS, ensuring accuracy and compliance. Support employee engagement initiatives, retention strategies, and HR process improvements. Required Qualifications: A list of the educational and professional qualifications required for the position. bachelors/masters degree in Human Resources, Business Administration, or a related field. HR certifications (eg, SHRM, PHR, or equivalent) are preferred. 3-5 years of experience in talent acquisition, HR operations, and onboarding. Excellent communication, stakeholder management, and problem-solving skills. Ability to multitask and work efficiently in a fast-paced environment.

We are seeking a dynamic and results-driven Sales Manager to join our team in the fast-growing payment gateway industry. As a sales Manager, you will be responsible for to drive revenue growth and expand our client base. Key Responsibilities: Develop and execute sales strategies to achieve revenue targets and drive business growth as an Individual Contributor. Identify and target potential clients in various industries, including e-commerce, retail, hospitality, education and more. Build and maintain strong relationships with existing clients, ensuring their satisfaction and identifying opportunities for upselling or cross-selling. Stay up to date with industry trends, competitors, and market conditions to identify new business opportunities. Collaborate with marketing, product, and technical teams to ensure smooth onboarding and customer success. Provide regular reports to Country Head, highlighting achievements, challenges, and areas for improvement. Participate in industry events, conferences, and networking activities to promote our payment gateway solutions and generate leads. Required Qualifications: Master s degree in business, Finance, Marketing, or a related field. Skills and Experience: Proven experience as a sales Manager, preferably in the payment gateway or Fintech industry. Strong track record of driving sales growth and achieving revenue targets. Exceptional communication and negotiation skills. In-depth knowledge of the payment gateway industry, including industry trends, competitors, and customer needs. Ability to build and maintain strong relationships with clients, understanding their business requirements and providing tailored solutions. Analytical mindset with the ability to interpret sales data and make data-driven decisions.

We are seeking a dynamic and experienced Executive in our Merchant Onboarding Operations team. The role will play a crucial part in ensuring the smooth and efficient onboarding of merchants onto our platform. Key Responsibilities: Handling daily day end reporting. Verify KYC and support merchant onboarding. Verify the leads for data consistency and ensure compliance. Perform backend activities - eSign, bank configurations, etc. Communicate with other departments/teams for pending issues and ensure timely closure Required Qualifications: A bachelor s degree in any stream. Disciplined, performance and outcome oriented. Working in cross-functional team, collaborating with peers Skills and Experience: 2- 5 years of experience in merchant onboarding operations. Strong communication skills (verbal and written) Takes ownership of tasks and drives it to completion. Preferred from Fintech industry. Proficient in working on MS Office applications i.e. Excel, Power point, etc.

We are looking for a highly motivated and customer-focused Key Account Manager to join our team in the dynamic payment gateway industry. As a Key Account Manager, you will be responsible for managing and growing strategic merchants/partners relationships to drive revenue and ensure long-term success. Key Responsibilities: Serve as the primary point of contact for key merchants/partners, understanding their business needs and providing exceptional customer service. Build and maintain strong relationships with key stakeholders within merchant/partner organizations, including managers, decision-makers, and influencers. Develop a deep understanding of merchants/partners industries, business models, and payment processing requirements to provide tailored solutions. Identify new business opportunities within existing accounts and develop account growth strategies. Conduct regular business reviews with merchants/partners, present performance metrics, identifying areas for improvement, and proposing solutions to enhance their payment processing capabilities. Track and report on key account metrics, including revenue growth, customer satisfaction, and retention rates. Provide timely and accurate forecasts to KAM HEAD - MME, highlighting potential risks and opportunities. Participate in industry events, conferences, and networking activities to strengthen merchants/partners relationships and generate leads. Required Qualifications: Master s degree in business, Finance, Marketing, or a related field. Skills and Experience: Proven experience in Key Account or in a similar merchants/partners-facing role, preferably in the payment gateway or fintech industry. Strong track record of managing and growing strategic merchants/partners relationships, achieving revenue targets, and driving customer satisfaction. Excellent communication, negotiation, and presentation skills. Ability to understand complex merchants/partners requirements and translate them into effective solutions. Strong business acumen and understanding of the payment gateway industry, including industry trends, competitors, and regulatory landscape. Ability to collaborate and influence cross-functional teams to ensure merchants/partners success. Travel Requirement: Travel includes 60% Domestic Travel

To lead and manage field investigation teams focused on on-ground verifications, merchant and customer visits, fraud detection, and resolution of escalated payment issues to protect the integrity of the fintech payments ecosystem. Key Responsibilities: Team Management: Lead, train, and supervise a team of field investigators across multiple regions. Allocate field assignments based on priority, geography, and risk level. Monitor performance and ensure timely completion of investigations. Field Investigations: Oversee and conduct field visits to merchants, agents, and customers to verify KYC details, investigate fraudulent transactions, and resolve high-risk cases. Liaise with merchants, vendors, and partners to understand transactional discrepancies. Document findings and collect necessary evidence (photographs, statements, transaction logs). Risk Assessment: Identify and evaluate patterns of suspicious activity and recommend preventive actions. Coordinate with internal fraud analytics and monitoring teams for lead generation. Compliance & Reporting: Ensure field activities comply with internal policies, RBI guidelines, and legal standards. Draft and review investigation reports and escalate critical issues to senior management. Support the STR filing team with on-ground inputs and factual verification if required. Stakeholder Coordination: Work closely with Compliance, Legal, Fraud Risk, Customer Service, and Product teams. Liaise with law enforcement agencies if required in complex or criminal cases. Required Qualifications: Graduate in any discipline (Bachelor s degree in Criminology, Commerce, or Law preferred) Skills and Experience: 5-8 years of experience in field investigations, fraud detection, or risk management in BFSI or Fintech Experience managing field teams and working in a fast-paced digital payments environment Strong analytical, problem-solving, and reporting skills Good understanding of KYC/AML norms, payment frauds, and regulatory guidelines Willingness to travel extensively (PAN-India or regional coverage) Excellent interpersonal and verbal communication skills Experience handling UPI, wallet, or merchant onboarding fraud Knowledge of tools like Salesforce, CRM, or field investigation tracking platforms Prior work experience in NBFC, Fintech, or PSP environment