Customer Acquisition Executive

Job Title

Location:

Company

Type

Work type

Experience:

About the Role:

Customer Acquisition Executive

Responsibilities:

As a Customer Acquisition Executive, you will be instrumental in identifying, engaging, and securing new clients for Pixelado Multimedia Marketing. Your key responsibilities will include:

• Client Acquisition:

  Proactively identify and target potential new clients through various channels (e.g., cold outreach, networking, referrals, social selling).

• Business Development:

  Develop and implement effective strategies to generate new business leads and opportunities for digital marketing services.

• Lead Generation:

  Manage the entire lead generation process from initial contact to qualification, ensuring a healthy pipeline of prospects.

• Relationship Building:

  Establish and nurture strong, long-lasting relationships with potential and existing clients, understanding their business needs and challenges.

• Meeting Setup:

  Schedule and conduct initial discovery calls and follow-up meetings with potential clients.

• Customer Retention:

  Collaborate with the operations team to ensure high client satisfaction and identify opportunities for upselling and cross-selling, contributing to long-term client retention.

• Market Research & Analysis (R&D) & Proposal Development:

  Conduct ongoing market research to identify industry trends, competitive landscapes, and new client segments. Analyze market data to refine acquisition strategies and develop tailored proposals and presentations that address specific client requirements.

• Negotiation & Closing:

  Lead negotiations and close sales agreements with new clients.

• CRM Management:

  Maintain accurate and up-to-date records of all sales activities and client interactions in the company's CRM system.

• Performance Reporting:

  Track and report on key sales metrics, pipeline status, and overall client acquisition progress.

• Cross-functional Collaboration:

  Work closely with the marketing, creative, and project management teams to ensure seamless client onboarding and successful project delivery.

Requirements:

• 1 year of proven experience

  in client acquisition, sales, business development, or a similar customer-facing role, preferably within a marketing agency or related industry.
• Demonstrated ability to consistently meet and exceed sales targets.
• Strong understanding of digital marketing services (e.g., social media marketing, content creation, graphic design, video editing, website development) is a significant advantage.
• Excellent verbal and written communication and interpersonal skills.
• Proven ability to build rapport and establish trust with potential clients.
• Highly organized with strong time management and multi-tasking abilities.
• Self-motivated, proactive, and capable of working independently in a remote environment.
• Proficiency in using CRM software (e.g., HubSpot, Salesforce) and communication tools (e.g., Zoom, Google Meet).
• Strong negotiation and closing skills.

Work Environment:

This is a full-time, remote work position, offering flexibility. While remote, strong communication and collaboration with internal teams are essential. Mandatory monthly team meetings will be held virtually via Google Meet, with the option for in-person attendance at our Chennai location for local team members.