Customer Acquisition Executive

Job Summary:

Customer Acquisition Executive

Key Responsibilities:

Customer Acquisition

• Identify potential customers through field visits, inbound leads, cold calling, referrals, or online channels.
  
• Approach and pitch to potential clients to explain product features and benefits.
  
• Drive conversion of leads to new customers and meet or exceed acquisition targets.
  

Sales & Target Achievement

• Consistently achieve daily, weekly, and monthly sales targets as assigned.
  
• Promote relevant products or services based on customer needs and profile.
  
• Upsell or cross-sell additional offerings where appropriate.
  

Customer Relationship Management

• Establish and maintain strong relationships with new clients to ensure a positive onboarding experience.
  
• Address initial questions, concerns, or objections with professionalism.
  
• Ensure a seamless handover to the customer support or account management team post-acquisition.
  

Market Intelligence

• Gather market and competitor insights to improve sales effectiveness.
  
• Provide feedback to the marketing and product teams regarding customer needs and challenges.
  

Documentation & Reporting

• Maintain accurate records of daily interactions and acquisition status using CRM or reporting tools.
  
• Ensure complete and correct documentation for all new customers as per company policies and compliance standards (e.g., KYC, onboarding forms).

Key Skills:

• Excellent communication and interpersonal skills
  
• Strong sales and persuasion ability
  
• Goal-oriented with a passion for achieving targets
  
• Basic understanding of customer acquisition strategies
  
• Proficiency in CRM tools, Excel, and mobile apps
  
• Ability to work independently and in a team.