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21 Crm Software Jobs

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Onboarding Specialist - Cloud
IBM

3.0 - 5.0 years

Bengaluru, Karnataka, India

On-site

Introduction As a Cloud Onboarding Specialist for Apptio's suite of products, you will play a critical role in setting up customers for long-term success. You'll be responsible for leading new customer onboarding engagements, driving initial adoption, and ensuring a smooth and value-driven deployment of the Apptio platform. You will act as the primary point of contact during the onboarding phase guiding customers through configuration, enablement, and early usage of the product. Your focus will be on delivering a seamless onboarding experience that builds confidence in the platform and sets the foundation for customer satisfaction, retention, and future growth opportunities. Your Role And Re...

Posted 1 week ago

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Officer KPO
Atos

0 years

Chennai, tamil nadu

On-site

Role Description This is a full-time on-site role for a Caller, based in Chennai. The role involves making outbound calls to clients and customers, handling inbound inquiries, maintaining call logs, and providing excellent customer service. The Caller will need to accurately document conversations and follow up on any required actions promptly. Effective communication, professionalism, and adherence to company protocols are essential. Qualifications Strong verbal communication and interpersonal skills Experience in customer service and call handling Proficiency in maintaining accurate records and call logs Ability to handle inbound and outbound calls effectively Good problem-solving skills a...

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1.0 - 5.0 years

Pune, All india

On-site

As a seasoned professional with a passion for driving revenue growth and expanding market share, you will play a crucial role in our pursuit of excellence within the forex and remittance industry. Your primary responsibilities will include: - Formulating and executing comprehensive sales strategies to exceed business goals and drive revenue growth. - Building strong relationships with overseas education consultants to expand market presence and increase customer acquisition. - Developing a detailed business plan covering sales, revenue targets, and expense controls. - Achieving and surpassing planned sales targets, while providing regular reports to management. - Collaborating with cross-fun...

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voice process
eClerx

0 years

2 - 4 Lacs

Chandigarh, chandigarh

On-site

As an Voice Analyst for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services. Handlin...

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Customer Care Executive
Triedge Solutions

0 years

2 - 3 Lacs

Delhi g.p.o., delhi, delhi

On-site

Position : Customer Care Executive Location : Delhi Job Summary: We are seeking a Customer Care Executive to join our dynamic team. This role is pivotal in maintaining and enhancing client relationships, ensuring client satisfaction, and promoting loyalty to our services. The ideal candidate will have excellent communication skills, a proactive approach to problem-solving, and a deep understanding of our services and CRM systems. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Work Location: On the road

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Process Associate - Voice
Genpact

0 years

Gurugram, haryana

On-site

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology serv...

Posted 2 weeks ago

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General Counsel
PW (PhysicsWallah)

3.0 - 7.0 years

Bangalore

On-site

As a Sales Representative at our company, your role will involve various responsibilities to drive sales and achieve organizational goals. Here is a breakdown of the key aspects of your job: **Role Overview:** You will be responsible for cold calling and qualifying potential leads from a designated target audience. By initiating outbound calls, you will qualify leads based on their educational background, interests, and career aspirations. Understanding learner needs is crucial, and you will conduct thorough needs assessments to recommend suitable courses from our portfolio that align with their goals. **Key Responsibilities:** - Deliver impactful sales presentations over the phone to showca...

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Urgent Hiring Admission Counsellor - Madanapalle
MDN Edify Education Pvt Ltd

0 years

3 Lacs

Madanapalle, andhra pradesh

On-site

Edify Day School, Madanapalle is seeking a confident and customer-focused Admission Counsellor to manage student admissions and guide parents through the school enrollment process. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to build strong relationships with parents. Key Responsibilities Handle admission enquiries through walk-ins, calls, and emails Counsel parents and students regarding school curriculum, facilities, and policies Conduct school tours and explain admission procedures Follow up with prospective parents to convert enquiries into admissions Maintain accurate admission records and reports Coordinate with academic and a...

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Inside Account Manager, Senior APAC Market
confidential

6.0 - 10.0 years

Bangalore

On-site

As an Inside Account Manager at Progress, you will be responsible for driving business growth from existing customers through revenue targets, managing a pipeline of renewal accounts, and identifying upsell opportunities. Your key responsibilities include: - **Account Management:** Take ownership of customer retention and growth within the assigned book of business by managing over 1000 existing accounts. - **Relationship Management:** Develop strong relationships with key stakeholders in high-priority accounts to enable deeper account penetration. - **Renewal Requirements:** Understand utilization patterns and map out basic renewal requirements in advance for each account, ensuring efficien...

Posted 3 weeks ago

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Senior Business Development Executive - Egmore
Blue Dart

2.0 - 5.0 years

Chennai, Tamil nadu, India

On-site

Job Title Senior Business Development Executive Function Sales Reports To Manager Business Development Location EGM, Egmore Travel Required 25% ? 50% ? 75% About DHL Blue Dart Express India: At Blue Dart, we go beyond delivering shipmentswe deliver trust, precision, and excellence. As India's most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group , we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that busines...

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Enterprise Recruitment Representative
confidential

0.0 - 4.0 years

Chennai, All india

On-site

As a Recruitment Specialist at the company, you will play a crucial role in developing and executing marketing and international recruitment strategies for colleges and universities. You will be responsible for staying updated with region-specific industry trends and competitor activities to align recruitment strategies effectively. Your key responsibilities will include: - Expanding the network of international recruitment partners and conducting regular training for them and their counselors on enrollment processes, top schools, programs, and requirements. - Ensuring recruitment partner quality and increasing international applicant volume to meet semester targets. - Participating in educa...

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Sales Operation Business Partner
Blue Yonder

6.0 - 9.0 years

Hyderabad, Telangana, India

On-site

Scope Blue Yonder is seeking a highly capable and collaborative Manager, Sales Operations to serve as the business partner to our global vertical. Based in India, this role is pivotal in driving sales efficiency, operational discipline, and business growth globally. Reporting to the Director, Sales Operations, the Manager will work closely with Sales leadership ensuring cross-regional and cross-function alignment within Blue Yonder's global revenue operations. You'll work closely with sales leadership team and sales manager to provide hands-on operational support, lead performance analysis, and help shape initiatives that improve how we work. Because this role supports global teams, night sh...

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Sales Operation Business Partner
Blue Yonder

6.0 - 9.0 years

Bengaluru, Karnataka, India

On-site

Scope Blue Yonder is seeking a highly capable and collaborative Manager, Sales Operations to serve as the business partner to our global vertical. Based in India, this role is pivotal in driving sales efficiency, operational discipline, and business growth globally. Reporting to the Director, Sales Operations, the Manager will work closely with Sales leadership ensuring cross-regional and cross-function alignment within Blue Yonder's global revenue operations. You'll work closely with sales leadership team and sales manager to provide hands-on operational support, lead performance analysis, and help shape initiatives that improve how we work. Because this role supports global teams, night sh...

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Manager - Engineering - Forging
Mahasurya Ventures India

10.0 - 15.0 years

3 - 12 Lacs

Chennai, Tamil nadu, India

On-site

We are looking for a highly motivated and experienced Engineering Manager with a strong background in forging operations to lead our engineering initiatives. The ideal candidate will ensure that engineering strategies and processes are aligned with business objectives, focusing on cost efficiency, quality standards, and on-time delivery . This role is critical in enabling the company to compete effectively in a dynamic market environment. Key Responsibilities: Develop and implement engineering strategies specific to forging operations, aligned with company goals. Ensure engineering processes consistently meet price, quality, and delivery (PQD) targets. Drive process improvements and innovati...

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3.0 - 6.0 years

3 - 12 Lacs

Amreli, Gujarat, India

On-site

We are seeking a highly organized and detail-oriented Sales Coordinator to support our sales operations. The candidate will be responsible for handling quotations, invoice processing, purchase orders, and coordinating with the sales team to ensure smooth workflow and timely order processing. Key Responsibilities: Handle quotations, invoice processing, and purchase orders related to sales activities. Coordinate with the sales team by managing schedules, maintaining filing systems, and communicating relevant information promptly. Ensure accurate and timely processing of all sales orders. Maintain records of customer interactions, transactions, and documentation. Support sales team in preparing...

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Manager - Engineering - Forging
Mahasurya Ventures India

10.0 - 15.0 years

3 - 12 Lacs

Ahmednagar, Maharashtra, India

On-site

We are looking for a highly motivated and experienced Engineering Manager with a strong background in forging operations to lead our engineering initiatives. The ideal candidate will ensure that engineering strategies and processes are aligned with business objectives, focusing on cost efficiency, quality standards, and on-time delivery . This role is critical in enabling the company to compete effectively in a dynamic market environment. Key Responsibilities: Develop and implement engineering strategies specific to forging operations, aligned with company goals. Ensure engineering processes consistently meet price, quality, and delivery (PQD) targets. Drive process improvements and innovati...

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Business Development Executive
Mahasurya Ventures India

2.0 - 6.0 years

3 - 12 Lacs

Bengaluru, Karnataka, India

On-site

RESPONSIBILITIES: Research and identify leads and prospects Create and maintain a database of prospects Engage prospects across various stages of the sales cycle Aggressively sell company's services Required Candidate profile Set up meetings with senior executives like head of engineering of the prospects Individuals possessing sufficient experience and leadership qualities Office Timing: USA / Europe Time zones.

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Customer Care Executive
Ciel Hr

0.0 - 5.0 years

2 - 3 Lacs

Gurgaon, Haryana, India

On-site

Description We are seeking a motivated Customer Care Executive to join our dynamic team in India. The ideal candidate will be responsible for providing outstanding customer service and support to our clients, ensuring a positive customer experience. Responsibilities Manage customer queries and provide timely resolutions via various communication channels (phone, email, chat). Maintain a high level of customer satisfaction through effective communication and problem-solving skills. Document customer interactions and feedback for continuous improvement. Assist in the development of customer care policies and procedures. Collaborate with other departments to resolve complex customer issues. Ski...

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Relationship Manager
Ciel Hr

0.0 - 5.0 years

2 - 4 Lacs

Salem, Tamil nadu, India

On-site

We are seeking a dynamic Relationship Manager to join our team in India. The ideal candidate will be responsible for managing client relationships, driving business growth, and ensuring high levels of customer satisfaction. This role requires a blend of excellent communication skills, a client-focused mindset, and the ability to work collaboratively with internal teams. Responsibilities Manage and nurture client relationships to ensure satisfaction and retention. Identify and pursue new business opportunities to expand client base. Conduct regular meetings with clients to understand their needs and provide tailored solutions. Collaborate with internal teams to deliver exceptional service and...

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Customer Care Executive
Ciel Hr

0.0 - 2.0 years

2 - 3 Lacs

Gurgaon, Haryana, India

On-site

Description We are seeking a motivated Customer Care Executive to join our dynamic team in India. The ideal candidate will be responsible for providing outstanding customer service and support to our clients, ensuring a positive customer experience. Responsibilities Manage customer queries and provide timely resolutions via various communication channels (phone, email, chat). Maintain a high level of customer satisfaction through effective communication and problem-solving skills. Document customer interactions and feedback for continuous improvement. Assist in the development of customer care policies and procedures. Collaborate with other departments to resolve complex customer issues. Ski...

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Consultant - Telesales - Travel
Shashwath Solution

1.0 - 2.0 years

3 - 6 Lacs

Bengaluru, Karnataka, India

On-site

Travel Consultant Responsibilities :- Responding to inquiries about our company's services and offerings.- Determining each client's requirements, including destinations, length of stay, and transit time. Ensuring that clients pay the deposit before you commence with bookings. Informing clients about the cancellation policy, including salient dates and all penalties. Ascertaining and adhering to the available budget.- Selecting the most appropriate transport based on the available finances, requisite departure and arrival times, and preferred duration of transit.- Securing accommodation that is best suited to the budget and location of choice.- Planning excursions based on each client's need...

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Exploring CRM Software Jobs in India

The CRM software job market in India is booming with numerous opportunities for job seekers in this field. Companies across various industries are actively hiring professionals with CRM software skills to manage customer relationships effectively and improve business processes.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Pune
  4. Mumbai
  5. Delhi NCR

Average Salary Range

The salary range for CRM software professionals in India varies based on experience levels. Entry-level positions may start around ₹3-5 lakhs per annum, while experienced professionals can earn upwards of ₹15-20 lakhs per annum.

Career Path

Career progression in CRM software typically follows a path from Junior CRM Analyst to CRM Consultant, CRM Manager, and eventually CRM Director. Professionals can also explore specialized roles such as Salesforce Developer, Dynamics CRM Developer, etc.

Related Skills

In addition to CRM software expertise, professionals in this field are often expected to have skills such as data analysis, communication, project management, and customer service orientation.

Interview Questions

  • What is CRM, and why is it important for businesses? (basic)
  • Explain the difference between on-premise and cloud-based CRM solutions. (medium)
  • How would you handle a situation where a customer is dissatisfied with the CRM system? (medium)
  • Can you walk us through a successful CRM implementation project you were involved in? (advanced)
  • What are the key metrics you would use to measure the success of a CRM strategy? (medium)
  • How do you ensure data security and privacy in a CRM system? (medium)
  • Describe a scenario where you had to customize a CRM system to meet specific business requirements. (advanced)
  • What CRM software platforms are you familiar with, and which one do you prefer? (basic)
  • How would you handle a situation where there is duplicate data in the CRM system? (medium)
  • Explain the concept of lead scoring in CRM. (medium)
  • Can you discuss the role of AI in CRM software? (medium)
  • What are the key challenges you have faced in CRM implementation projects, and how did you overcome them? (advanced)
  • How do you ensure seamless integration between CRM software and other business systems? (advanced)
  • What are the benefits of mobile CRM applications for sales teams? (basic)
  • How do you stay updated with the latest trends and technologies in CRM software? (medium)
  • Describe a time when you had to train end-users on a new CRM system. (medium)
  • How do you handle data migration when transitioning to a new CRM system? (advanced)
  • What strategies would you use to increase user adoption of a CRM system within an organization? (medium)
  • Have you ever worked on a CRM project that involved multiple departments or teams? How did you ensure coordination and collaboration? (advanced)
  • How do you prioritize feature requests and enhancements in a CRM system? (medium)
  • Can you explain the concept of omnichannel customer engagement in CRM? (medium)
  • How do you measure the ROI of a CRM implementation? (medium)
  • Describe a situation where you had to resolve a conflict between different stakeholders in a CRM project. (advanced)
  • What role do analytics and reporting play in CRM software? (basic)
  • How do you align CRM objectives with overall business goals? (medium)

Closing Remark

As you prepare for CRM software job opportunities in India, remember to showcase your technical skills, problem-solving abilities, and passion for customer relationship management. Stay updated with industry trends and technologies to stand out in the competitive job market. With the right preparation and confidence, you can excel in your CRM software career journey. Good luck!

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