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Customer Care Executive

Ciel Hr

0.0 - 2.0 years

2 - 3 Lacs

Gurgaon, Haryana, India

On-site

Description We are seeking a motivated Customer Care Executive to join our dynamic team in India. The ideal candidate will be responsible for providing outstanding customer service and support to our clients, ensuring a positive customer experience. Responsibilities Manage customer queries and provide timely resolutions via various communication channels (phone, email, chat). Maintain a high level of customer satisfaction through effective communication and problem-solving skills. Document customer interactions and feedback for continuous improvement. Assist in the development of customer care policies and procedures. Collaborate with other departments to resolve complex customer issues. Ski...

Posted 1 month ago

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Consultant - Telesales - Travel

Shashwath Solution

1.0 - 2.0 years

3 - 6 Lacs

Bengaluru, Karnataka, India

On-site

Travel Consultant Responsibilities :- Responding to inquiries about our company's services and offerings.- Determining each client's requirements, including destinations, length of stay, and transit time. Ensuring that clients pay the deposit before you commence with bookings. Informing clients about the cancellation policy, including salient dates and all penalties. Ascertaining and adhering to the available budget.- Selecting the most appropriate transport based on the available finances, requisite departure and arrival times, and preferred duration of transit.- Securing accommodation that is best suited to the budget and location of choice.- Planning excursions based on each client's need...

Posted 1 month ago

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