Community Manager

Please note:

Timings

Remote/Hybrid options are not available

Please expect a 6-6-6 culture (12 hours a day, 6 days a week). We are a fast-growing AI startup in Silicon Valley. Our culture is similar to San Fran tech culture work hard, fast growth. 12 hour days, 6 days a week is very common. So if you can't do this then please don't apply.

About Jeeva.AI

Jeeva AI is a superhuman Agentic AI that takes the grunt work out of sales, autonomously discovering and enriching high intent leads, crafting hyper personalized outreach, managing smart follow-ups, and handling objections so your reps focus on what they do best: closing deals.

Trusted by 500+ B2B companies to generate over $50 M in pipeline, Jeeva delivers a consistent 24/7 revenue engine and gives you 50 qualified prospects free during your demo.

As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techstars (investors in Uber), Sapphire (investors in LinkedIn), Microsoft with $4.5M ARR in just 9 months after launch, we’re not just growing - we’re thriving and making a significant impact in the world of artificial intelligence.

Role & Responsibilities:

• Design and execute the overall community strategy aligned with company goals, brand tone, and customer lifecycle in individual capacity.
• Lead community growth initiatives across platforms (Slack, LinkedIn, Telegram, Discord, Reddit, etc.), ensuring sustained engagement
• Cultivate relationships with power users and advocates, creating ambassador and champion programs to scale organic influence
• Host and moderate virtual events, including AMAs, webinars, product launches, and community showcases
• Collaborate closely with marketing, product, and support to integrate community into customer onboarding, education, feedback loops, and content strategy
• Monitor and moderate discussions, ensuring a safe, respectful, and inclusive space across all channels
• Develop and report on community KPIs, such as engagement rate, retention, sentiment, and support deflection
• Turn user feedback into insights, proactively sharing them with product and leadership teams to influence roadmap and improve customer experience

What you bring:

• 5+ years of proven experience in community management, social engagement, or customer marketing—preferably in B2B SaaS
• Demonstrated success in building and scaling communities from scratch or growing an early-stage user base
• Strong command of online community tools (e.g., Discourse, Slack, Discord, Telegram, Circle, Common Room) and CRM/marketing tools (e.g., HubSpot, Intercom, Notion)
• Excellent written and verbal communication skills, with the ability to tailor voice and tone to different audiences
• A user-first mindset with high empathy and the ability to build trust and advocacy
• Comfort with data, reporting, and community health metrics