102 Marc Jobs

Please note: This is an on site position in Kharadi, Pune. Timings: 9.30 AM - 6.30 PM Remote/Hybrid options are not available. About Jeeva.AI Jeeva AI is a superhuman Agentic AI that takes the grunt work out of sales, autonomously discovering and enriching high intent leads, crafting hyper personalized outreach, managing smart follow-ups, and handling objections so your reps focus on what they do best: closing deals. Trusted by 500+ B2B companies to generate over $50 M in pipeline, Jeeva delivers a consistent 24/7 revenue engine and gives you 50 qualified prospects free during your demo. As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techstars (investors in Uber), Sapphire (investors in LinkedIn), Microsoft with $4.5M ARR in just 9 months after launch, we’re not just growing - we’re thriving and making a significant impact in the world of artificial intelligence. What You’ll Be Doing End-to-End Recruitment: Manage the entire recruitment process from job requisition to Joining. This includes posting job advertisements, sourcing candidates, conducting interviews, and facilitating offer processes. Sourcing : Utilize multiple channels like job boards, social media, LinkedIn, employee referrals, to source candidates for both technical and non-technical roles. Screening and Interviewing: Screen resumes, conduct phone and in-person interviews, and assess candidates’ skills, qualifications, etc. Schedule and coordinate interviews, follow up with candidates, and ensure a smooth candidate experience Pipeline building and Management: Build and maintain a healthy pipeline of candidates Candidate Relationship Management: Build and maintain positive relationships with candidates throughout the hiring process, providing them with timely updates and feedback. Recruitment Data and Reporting: Maintain and update recruitment metrics and reports to track hiring progress and key performance indicators (KPIs). Employer Branding: Actively participate in employer branding efforts by promoting the company as an employer of choice. About You Experience: 4+ years of experience in recruitment, preferably in a SaaS, tech, IT companies with a passion for TA role Strong Communication Skills: Excellent written and verbal communication skills to effectively engage with candidates and internal stakeholders. Sourcing & Screening Expertise: Proven experience in utilizing different sourcing channels (LinkedIn, job boards, social media, networking, etc.) to find high-quality candidates. Attention to Detail: Strong organizational and time-management skills, with the ability to handle multiple tasks and deadlines. Adaptability: Ability to work in a fast-paced, ever-evolving environment, particularly in a tech-focused company.

Job Description- Manager Upsell AM Why Birdeye? Once upon a time, local businesses could attract customers through advertising and word of mouth. But today consumers choose businesses based on online reputation and digital experiences. The modern marketer must deliver exceptional experiences that create repeat customers, and they need a platform that can do this at scale. Local businesses often struggle to overcome the complexity and inefficiencies that come from using multiple applications to manage and optimize their marketing and customer experience operations. They often find that their use of fragmented point solutions keeps them from achieving true customer insights - and from acting upon them in real time. This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 90,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo and in 2021, our CEO and Co-founder was named 2021 EY Entrepreneur of the Year. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, and World Innovation Lab - and recently closed a $60 million Series C funding round led by Accel-KKR, a leading technology-focused investment firm. Learn more at birdeye.com. Position Overview: As a Manager of Upsells at Birdeye,, your role is to lead a team of sales professionals and drive revenue growth by maximizing upsell opportunities with existing customers. You will work closely with the sales team, customer success managers, and other cross-functional teams to identify opportunities, develop strategies, and execute upselling initiatives. Your goal will be to increase the adoption and usage of additional features, modules, or upgrades within the SaaS product offerings, ultimately contributing to increased customer satisfaction and revenue generation. Key Responsibilities: 1. Team Leadership: · Manage and lead a team of upsell sales representatives, providing guidance, coaching, and support to achieve individual and team targets. · Set performance goals and objectives for the team, monitor progress, and provide regular feedback and performance evaluations. 2. Upsell Strategy Development: · Collaborate with the sales leadership and product teams to develop effective upsell strategies and identify target customer segments. · Analyze market trends, customer behavior, and competitor offerings to identify upsell opportunities and tailor strategies accordingly. · Define pricing strategies, discounts, and incentives to maximize upsell conversions while maintaining profitability. 3. Customer Engagement and Relationship Building: · Collaborate with customer success teams to identify and prioritize upsell opportunities based on customer usage patterns, needs, and feedback. · Engage directly with key customers to understand their requirements, challenges, and goals to position relevant upsell options effectively. · Build strong relationships with existing customers to enhance customer loyalty and advocacy, fostering long-term partnerships. 4. Upsell Execution and Performance Tracking: · Develop and implement upsell processes, workflows, and tools to streamline the upsell lifecycle, from identification to close. · Monitor and analyze sales data, conversion rates, and other key metrics to measure the effectiveness of upsell strategies and identify areas for improvement. · Provide regular reports and updates to senior management on upsell performance, revenue growth, and market trends. 5. Cross-functional Collaboration: · Collaborate with marketing teams to develop targeted upsell campaigns, collateral, and materials to support sales efforts. · Work closely with product management and development teams to understand product roadmaps, feature enhancements, and new offerings to drive upsell opportunities. · Coordinate with customer support teams to address customer inquiries, concerns, and technical issues related to upsells. Requirements: · Bachelor's degree in business, marketing, or a related field. MBA or relevant advanced degree is a plus. · Proven experience in sales or account management, preferably in the SaaS industry, with a track record of successful upselling and revenue growth. · Strong leadership and team management skills, with the ability to motivate and inspire a sales team to achieve targets. · Excellent communication and interpersonal skills, with the ability to build and maintain relationships with customers and internal stakeholders. · Analytical mindset, with the ability to analyze sales data, market trends, and customer behavior to drive effective upsell strategies. · Familiarity with CRM systems and sales tools to track and manage customer interactions and sales pipelines. · Results-driven with a focus on achieving and exceeding upsell targets while maintaining customer satisfaction. · Adaptability and flexibility to thrive in a fast-paced, dynamic startup environment. Note: The above job description is a general outline of the responsibilities and qualifications typically associated with this role. Actual job duties may vary depending on the organization and industry practices. Why You’ll Join Us At Birdeye, we know that our success is tied to our customers’ success, so we are continually raising the bar for ourselves and others around us to deliver meaningful results. We seek to innovate and to be the #1 product in our category, which means we need to drive results for our customers and to always deliver what we commit. Our quality needs to be world-class and second to none, so we are exceptionally hands-on to get work done. We roll up our sleeves and DO. Working at Birdeye means being part of a tight-knit family that helps you succeed and loves to celebrate with you! We find strength in diversity and inclusion, so we strive to find different points of view and expect everyone to represent their authentic self at all times.

DDN Storage is seeking great candidates to join our dynamic team of passionate customer-enabling technologists! This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DDN Storage is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. "DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC “The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - ~ Marc Hamilton VP, Solutions Architecture & Engineering | NVIDIA DDN Storage is the global leader in AI and multi-cloud data management at scale. Our cutting-edge storage and data management solutions are designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN Storage empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management. Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. Job Summary: We are looking for a Senior Development Engineer for our team, which focuses on creating storage solutions for the most data-intensive workloads. The role will focus on the EMF framework which handles deployment, management and monitoring platform for an HPC Filesystem. EMF is written fully in Rust. The ideal candidate will have experience designing, implementing, and shipping software using modern development tooling and practices. Responsibilities for this role include but are not limited to: · Software design and development for new features and maintenance of existing features. · Analysis of bug reports and development of software fixes on multiple platforms. · Work with the Engineering manager and a geographically distributed team to understand product requirements and features. · Contribute to and validate product documentation. · Assist with performance tuning of features for specific environments and use-cases. Qualifications: · BS/MS in Computer Science, Computer Engineering or equivalent degree/experience. · 5+ years of software development experience in Linux environments with Rust, Bash scripting. · 5+ years of modern full-stack software development experience including WebAssembly, CSS and HTML preferred. · Experience with JIRA, Jenkins, Gerrit, Git, and Github preferred. · Prior experience working with enterprise-class or HPC storage systems and/or distributed systems a bonus Our team is highly motivated and focused on engineering excellence. We look for individuals who appreciate challenging themselves and thrive on curiosity. Engineers are encouraged to work across multiple areas of the company. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All engineers and researchers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. "DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC “The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management. Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. Job Description: Job Title: L2 Technical Support Engineer - Storage Job Summary: Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact. In this position the engineer will apply advanced systems level technical expertise to resolve highly complex systems level customer issues. The customer issues which may be received by Support Centers through automated dial-homes, voice initiated technical calls from TINTRI Customers, Customer Engineers, or remote maintenance calls and Web Support Calls. In this position the engineer will be required to use independent judgment to accomplish objectives and work closely with engineering and other technical business units to increase knowledge and resolve customer issues. As part of a 24*7*365 organization shift work, holidays and on-call responsibilities may be required. Shift timings need to be flexible – EMEA/EST . However initial training period 2 months will be in APAC hours. Working days – Sun thru Thursday Responsibilities: Responsibilities for this role include but are not limited to: Always take care of the customer. Customer Satisfaction is job #1. Applies advanced technical expertise using standard operating and diagnostic protocols to resolve standard to highly complex system level issues. Effectively communicates procedural and technical issues to internal and external customers in a fast paced and customer critical environment. Maintains a "closed-loop" communication style assuring all appropriate individuals are notified of ongoing issues and problem resolution status. Responsible for sharing all acquired knowledge concerning problem resolution. Identifies and provides resolutions to a diverse range of complex technical problems and mentors others in providing validated technical information, support process instructions and special support requirements. Contributes to a centralized problem identification and resolution database and may provide senior or expert level tasks similar to Engineering for assigned products or skills. Uses judgment, creativity and sound technical knowledge to obtain and recommend solutions. Identifies, documents and reports design, reliability and maintenance issues. Understands and leverages TINTRI’s technical communication structure and has a sphere of influence which extends well outside of the department Effectively leads efforts in facilitating problem recreation and failure analysis of systems level issues and recommends and utilizes a wide variety of test equipment, diagnostic tools and techniques used in problem resolution. Develop and implement resolutions to identified problems and follow standard practices and procedures. Identifies records and works with management to proactively revise current procedures and tools to improve customer satisfaction Develops broad knowledge of the organization’s mission and strategy and relates it to day-to-day issues. Challenges existing processes based on industry best practices, enhances these for the benefit of all. May provide documentation and direct feedback to Field Technical Specialists, Account Managers, Sales and other TINTRI Technical Support co-workers as appropriate. Monitors and tracks all service calls, provides call status updates at regular intervals and communicates status to customers using Call Tracking Databases. Validates technical information and issues early warnings and disseminates information as needed. Skills and Qualifications required for this role include: 8+years proven experience in technical support or system administration with a strong focus on VMware, Hyper-V, networking, Linux, and storage technologies. Microsoft Hyper-V, MCS and/or VMWare VCP certification or equivalent Hypervisor administration work experience Proficiency in troubleshooting complex technical issues and providing effective solutions. Strong knowledge of virtualization technologies, networking protocols (TCP/IP, VLAN, DNS, DHCP), Linux operating systems, and storage concepts (SAN/NAS) Experience on performance related issues and network optimization. · Good understanding of cloud computing and cloud-based services. Excellent communication and interpersonal skills to interact with customers, partners, and cross-functional teams effectively. Ability to work independently and collaboratively in a fast-paced support environment Ability to work in a 24X7X365 organization, including weekends and holidays Fluency in English is required Bachelor’s degree in Computer Science, Information Technology, or a related field Pluses Python & Power Shell Scripting Experience with Wireshark and packet level analysis SQL database or other database knowledge Industry certifications like VMware Certified Professional (VCP), CCNA, AWS, Microsoft Certified Solutions Associate (MCSA), or equivalent DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Role: This is a freelance, commission-only role designed for go-getters who thrive on performance-based work and value flexibility. As a Freelance Business Development Executive (BDE) at Marc Solutions, you will play a crucial role in driving revenue by bringing in new clients for our digital services including website development, social media marketing, and branding. You will have complete ownership of the sales process—from identifying leads to closing deals—while working remotely on your schedule. Success in this role is measured by your ability to generate leads, close high-value deals, and build lasting client relationships. You will be an integral part of our growth team, and your performance directly fuels the expansion of our company. Responsibilities: Identify new leads through networking, social media, outreach campaigns, or personal connections Qualify leads and assess their fit for our services (coaches, consultants, B2C/B2B businesses) Present and pitch Marc Solutions’ offerings to potential clients with clarity and confidence Follow up with leads consistently via email, calls, or messaging to move them through the sales funnel Negotiate and close deals, ensuring smooth onboarding handoff to our internal teams Maintain clear records of outreach and conversions in Google Sheets or CRM Collaborate with internal team for project delivery and client satisfaction Stay updated with industry trends and refine your pitch and outreach tactics accordingly Qualifications Previous experience in sales, business development, or client acquisition (freelance or full-time) Strong verbal and written communication skills Excellent negotiation and persuasive selling abilities Self-starter with the ability to work independently without supervision Comfortable working on a commission-only model with no fixed salary Basic understanding of digital marketing services like website design, SEO, social media, etc. Experience selling to small businesses, solopreneurs, or coaches is a bonus Familiarity with tools like LinkedIn, Notion, Google Sheets, or basic CRM platforms preferred

Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Position Overview As a Manager of Upsells at Birdeye,, your role is to lead a team of sales professionals and drive revenue growth by maximizing upsell opportunities with existing customers. You will work closely with the sales team, customer success managers, and other cross-functional teams to identify opportunities, develop strategies, and execute upselling initiatives. Your goal will be to increase the adoption and usage of additional features, modules, or upgrades within the SaaS product offerings, ultimately contributing to increased customer satisfaction and revenue generation. Key Responsibilities Team Leadership: Manage and lead a team of upsell sales representatives, providing guidance, coaching, and support to achieve individual and team targets. Set performance goals and objectives for the team, monitor progress, and provide regular feedback and performance evaluations. Upsell Strategy Development: Collaborate with the sales leadership and product teams to develop effective upsell strategies and identify target customer segments. Analyze market trends, customer behavior, and competitor offerings to identify upsell opportunities and tailor strategies accordingly. Define pricing strategies, discounts, and incentives to maximize upsell conversions while maintaining profitability. Customer Engagement and Relationship Building: Collaborate with customer success teams to identify and prioritize upsell opportunities based on customer usage patterns, needs, and feedback. Engage directly with key customers to understand their requirements, challenges, and goals to position relevant upsell options effectively. Build strong relationships with existing customers to enhance customer loyalty and advocacy, fostering long-term partnerships. Upsell Execution and Performance Tracking: Develop and implement upsell processes, workflows, and tools to streamline the upsell lifecycle, from identification to close. Monitor and analyze sales data, conversion rates, and other key metrics to measure the effectiveness of upsell strategies and identify areas for improvement. Provide regular reports and updates to senior management on upsell performance, revenue growth, and market trends. Cross-functional Collaboration: Collaborate with marketing teams to develop targeted upsell campaigns, collateral, and materials to support sales efforts. Work closely with product management and development teams to understand product roadmaps, feature enhancements, and new offerings to drive upsell opportunities. Coordinate with customer support teams to address customer inquiries, concerns, and technical issues related to upsells. Requirements Bachelor's degree in business, marketing, or a related field. MBA or relevant advanced degree is a plus. Proven experience in sales or account management, preferably in the SaaS industry, with a track record of successful upselling and revenue growth. Strong leadership and team management skills, with the ability to motivate and inspire a sales team to achieve targets. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with customers and internal stakeholders. Analytical mindset, with the ability to analyze sales data, market trends, and customer behavior to drive effective upsell strategies. Familiarity with CRM systems and sales tools to track and manage customer interactions and sales pipelines. Results-driven with a focus on achieving and exceeding upsell targets while maintaining customer satisfaction. Adaptability and flexibility to thrive in a fast-paced, dynamic startup environment. Successful candidate will report in US time zone (6:30pm -3:30am IST) Note: The above job description is a general outline of the responsibilities and qualifications typically associated with this role. Actual job duties may vary depending on the organization and industry practices. Why You’ll Join Us At Birdeye, we know that our success is tied to our customers’ success, so we are continually raising the bar for ourselves and others around us to deliver meaningful results. We seek to innovate and to be the #1 product in our category, which means we need to drive results for our customers and to always deliver what we commit. Our quality needs to be world-class and second to none, so we are exceptionally hands-on to get work done. We roll up our sleeves and DO. Working at Birdeye means being part of a tight-knit family that helps you succeed and loves to celebrate with you! We find strength in diversity and inclusion, so we strive to find different points of view and expect everyone to represent their authentic self at all times.

Why Birdeye? Once upon a time, local businesses could attract customers through advertising and word of mouth. But today consumers choose businesses based on online reputation and digital experiences. The modern marketer must deliver exceptional experiences that create repeat customers, and they need a platform that can do this at scale. Local businesses often struggle to overcome the complexity and inefficiencies that come from using multiple applications to manage and optimize their marketing and customer experience operations. They often find that their use of fragmented point solutions keeps them from achieving true customer insights - and from acting upon them in real time. This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 90,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo and in 2021, our CEO and Co-founder was named 2021 EY Entrepreneur of the Year. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, and World Innovation Lab - and recently closed a $60 million Series C funding round led by Accel-KKR, a leading technology-focused investment firm. Learn more at birdeye.com. Position Overview : As a Manager of Upsells at Birdeye, your role is to lead a team of sales professionals and drive revenue growth by maximizing upsell opportunities with existing customers. You will work closely with the sales team, customer success managers, and other cross-functional teams to identify opportunities, develop strategies, and execute upselling initiatives. Your goal will be to increase the adoption and usage of additional features, modules, or upgrades within the SaaS product offerings, ultimately contributing to increased customer satisfaction and revenue generation. Key Responsibilities: 1. Team Leadership: · Manage and lead a team of upsell sales representatives, providing guidance, coaching, and support to achieve individual and team targets. · Set performance goals and objectives for the team, monitor progress, and provide regular feedback and performance evaluations. 2. Upsell Strategy Development: · Collaborate with the sales leadership and product teams to develop effective upsell strategies and identify target customer segments. · Analyze market trends, customer behavior, and competitor offerings to identify upsell opportunities and tailor strategies accordingly. · Define pricing strategies, discounts, and incentives to maximize upsell conversions while maintaining profitability. 3. Customer Engagement and Relationship Building: · Collaborate with customer success teams to identify and prioritize upsell opportunities based on customer usage patterns, needs, and feedback. · Engage directly with key customers to understand their requirements, challenges, and goals to position relevant upsell options effectively. · Build strong relationships with existing customers to enhance customer loyalty and advocacy, fostering long-term partnerships. 4. Upsell Execution and Performance Tracking: · Develop and implement upsell processes, workflows, and tools to streamline the upsell lifecycle, from identification to close. · Monitor and analyze sales data, conversion rates, and other key metrics to measure the effectiveness of upsell strategies and identify areas for improvement. · Provide regular reports and updates to senior management on upsell performance, revenue growth, and market trends. 5. Cross-functional Collaboration: · Collaborate with marketing teams to develop targeted upsell campaigns, collateral, and materials to support sales efforts. · Work closely with product management and development teams to understand product roadmaps, feature enhancements, and new offerings to drive upsell opportunities. · Coordinate with customer support teams to address customer inquiries, concerns, and technical issues related to upsells. Requirements: · Bachelor's degree in business, marketing, or a related field. MBA or relevant advanced degree is a plus. · Proven experience in sales or account management, preferably in the SaaS industry, with a track record of successful upselling and revenue growth. · Strong leadership and team management skills, with the ability to motivate and inspire a sales team to achieve targets. · Excellent communication and interpersonal skills, with the ability to build and maintain relationships with customers and internal stakeholders. · Analytical mindset, with the ability to analyze sales data, market trends, and customer behavior to drive effective upsell strategies. · Familiarity with CRM systems and sales tools to track and manage customer interactions and sales pipelines. · Results-driven with a focus on achieving and exceeding upsell targets while maintaining customer satisfaction. · Adaptability and flexibility to thrive in a fast-paced, dynamic startup environment. Note: The above job description is a general outline of the responsibilities and qualifications typically associated with this role. Actual job duties may vary depending on the organization and industry practices. Why You’ll Join Us At Birdeye, we know that our success is tied to our customers’ success, so we are continually raising the bar for ourselves and others around us to deliver meaningful results. We seek to innovate and to be the #1 product in our category, which means we need to drive results for our customers and to always deliver what we commit. Our quality needs to be world-class and second to none, so we are exceptionally hands-on to get work done. We roll up our sleeves and DO. Working at Birdeye means being part of a tight-knit family that helps you succeed and loves to celebrate with you! We find strength in diversity and inclusion, so we strive to find different points of view and expect everyone to represent their authentic self at all times.

📢 *WE ARE HIRING at V-Marc India Limited* 👤 Position: Assistant Manager / Manager – Quality 🏭 Background: Cable Industry Only 📍 Location: Haridwar, Uttarakhand 🔧 *Key Responsibilities:* 🧪 In-Process Quality Control: ✅ In-depth working knowledge of IS 7098 (Part 2) is essential for ensuring compliance and maintaining quality standards during production. ✅ Monitor and control the quality of cables during manufacturing stages – conductor to finish cable stranding, insulation, screening, armouring, and sheathing. ✅ Ensure adherence to process parameters and tolerances defined in IS 7098 (Part 1 & 2), IS 1554, and IS 14255. ✅ Inspect and verify raw materials and intermediate materials (PVC, XLPE, tapes, wires, etc.) used in cable production. ✅ Coordinate with the lab team for physical and electrical testing. 📚 Key Standards Knowledge: 📌 IS 7098 Part 1: XLPE insulated LT cables up to 1.1 kV 📌 IS 7098 Part 2: XLPE insulated HT cables up to 33 kV 📌 IS 1554: PVC insulated LT power cables 📩 Eligible candidates share your CV on resume@v-marc.in

Engineering Manager - Data Scientists Job Description: Position Overview: The AI Manager will be responsible for leading and managing a team of AI developers, data scientists, and engineers to design, develop, and deploy AI-powered software solutions. This role requires a deep understanding of AI technologies, strong project management skills, and the ability to collaborate effectively with cross-functional teams. Key Responsibilities: Team Leadership: Provide leadership and mentorship to a team of AI professionals. Foster a collaborative and innovative team culture. Set clear goals and expectations, and monitor team performance. AI Strategy: Collaborate with senior management to define the company's AI strategy and roadmap. Identify opportunities for AI integration and expansion across various products and services. Project Management: Plan, prioritize, and oversee the execution of AI projects from conception to completion. Ensure projects are delivered on time and within budget. Monitor project progress and resolve issues as they arise. Technical Expertise: Stay up-to-date with the latest developments in AI and machine learning. Provide technical guidance and expertise to the team. Participate in hands-on development and problem-solving when necessary. Collaboration: Work closely with cross-functional teams, including product managers, designers, and software engineers, to integrate AI solutions into software products. Foster collaboration and communication between AI and software development teams. Quality Assurance: Ensure the quality and accuracy of AI models and algorithms. Implement best practices for testing and validation of AI systems. Resource Management: Manage resources effectively, including budget allocation and staffing. Recruit, train, and develop AI team members. Documentation and Reporting: Maintain clear and comprehensive project documentation. Provide regular reports and updates to senior management. Qualifications : Bachelor's or Master's degree in Computer Science, Data Science, or a related field (Ph.D. preferred). Proven experience in AI development, with a strong portfolio of successful projects. Previous experience in a leadership or managerial role. Proficiency in machine learning frameworks and programming languages (e.g., Python, TensorFlow, PyTorch). Excellent project management and organisational skills. Strong problem-solving and analytical abilities. Effective communication and teamwork skills. Knowledge of software development methodologies (Agile, Scrum) is a plus. Experience with cloud platforms and deployment of AI models is a plus. Why Birdeye? 15 years ago brands controlled customer experiences. But in 2022, it’s customer experiences that control brands. Customers now choose businesses based on shared experiences, not ads. So marketers now have to create and promote great experiences, and they need a platform that can do this at scale. Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. More than 80,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon, Salesforce and Yahoo. Birdeye is backed by Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures and World Innovation Lab. The company has been the highest-rated Experience Marketing platform over the last 5 years on G2. To learn more, please visit: https://birdeye.com https://topworkplaces.com/company/birdeye/ What You’ll Do: Join a forward-thinking creative team tuned in to current and future design trends and techniques. You’ll report directly to the Creative Director, Brand, and be a key team member involved in the ideation and execution of everything we do as a design team. Whether it’s supporting our Content Team with blog images, infographics, and interactive content, working with Marketing to create landing pages, ads, and experiences for social media, or mentoring our junior designers, you’ll bring your insights and skill to bear on it all. Come join our exciting team as we redefine Customer Experience Management. Rapid iteration, collaboration, and passion is what drives innovation within Birdeye. To learn more, please visit: https://birdeye.com Interested candidates, please send their resumes to iqbal.kaur@birdeye.com Regards Iqbal kaur

Description Why Birdeye? Once upon a time, local businesses could attract customers through advertising and word of mouth. But today consumers choose businesses based on online reputation and digital experiences. The modern marketer must deliver exceptional experiences that create repeat customers, and they need a platform that can do this at scale. Local businesses often struggle to overcome the complexity and inefficiencies that come from using multiple applications to manage and optimize their marketing and customer experience operations. They often find that their use of fragmented point solutions keeps them from achieving true customer insights - and from acting upon them in real time. This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 90,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo and in 2021, our CEO and Co-founder was named 2021 EY Entrepreneur of the Year. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, and World Innovation Lab - and recently closed a $60 million Series C funding round led by Accel-KKR, a leading technology-focused investment firm. What You'll Do As a Customer Success Specialist, your primary function will be helping clients onboard and driving product adoption with new & current customers to help ensure a high renewal rate. In this individual contributor role, you will proactively work with customers to drive increased platform adoption, business value, and overall customer satisfaction during the 90-day onboarding period. You will utilize superior customer success skills, expert platform knowledge as well as reputation management best practices in order to provide consultative advice to customers so they can optimize the capabilities of the Birdeye platform. Shift Timings – Australian (4:30 AM-1:30 PM IST) Responsibilities You will be responsible for product adoption, account growth (upsells), and account success. Monitor account health and proactively reach out to clients based on key metrics & triggers specifically those customers that have low adoption. Increase Customer Satisfaction and minimize Churn, by engaging via emails, calls, and texts to resolve challenges they are facing with respect to our product, also sharing inputs to better use the product. Help customers implement integrations with the Birdeye platform. Provide support for accounts that are at risk and escalated account issues. Requirements 4-8 years of experience in a customer-facing support/success/account management role. Customer experience champion. Excellent oral and written communication skills. Consultative approach & stakeholder management. Deep customer empathy. Understanding of SMB space, particularly in the specified vertical. Exceptional Saas product knowledge. Ability to effectively manage delicate customer situations Organized and reliable - Able to work as a team with little direction when necessary Knowledge of Salesforce CRM a plus. Bachelor’s degree. Why You’ll Join Us At Birdeye, we seek to innovate and to be the #1 product in our category, which means we continually raise the bar to deliver meaningful results for ourselves and our customers. Our quality is world-class. We deliver what we commit and roll up our sleeves and get work done. Working at Birdeye means being part of a tight-knit community that helps you succeed and celebrates your wins! We find strength in diversity and inclusion, actively seek different points of view, and ask everyone to be always their authentic self.

Why Birdeye? Once upon a time, local businesses could attract customers through advertising and word of mouth. But today consumers choose businesses based on online reputation and digital experiences. The modern marketer must deliver exceptional experiences that create repeat customers, and they need a platform that can do this at scale. Local businesses often struggle to overcome the complexity and inefficiencies that come from using multiple applications to manage and optimize their marketing and customer experience operations. They often find that their use of fragmented point solutions keeps them from achieving true customer insights - and from acting upon them in real time. This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 90,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo and in 2021, our CEO and Co-founder was named 2021 EY Entrepreneur of the Year. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, and World Innovation Lab - and recently closed a $60 million Series C funding round led by Accel-KKR, a leading technology-focused investment firm. Learn more at birdeye.com. What You’ll Do Birdeye is looking for a driven finance professional to play a key role in reporting and planning activities in addition to providing key analytics in support of Birdeye’s global Customer Success, sales and post-sales organization. The role will be responsible for collecting, validating, analyzing, and communicating financial and operational data to drive key business decisions and efficiency in growing our global Customer Success team. Responsibilities Manage the annual financial and operational budget and the quarterly and monthly financial forecasts for the sales and post-sales organizations Support the Customer Success and Onboarding functions with financials and key business metrics, including ratio of customers per headcount, customer retention and renewal rates, and product adoption Develop and maintain financial models to track and analyze investment priorities and evaluate potential alternatives and their impact on the company's overall performance. Perform actual vs. budget variance analysis and identify any risks or opportunities associated with reported financial data; provide monthly expense, capital, and headcount forecasts. Design and deliver robust and scalable reporting methodology where you can quickly synthesize information, structure a concise, clear presentation of findings to an executive audience Requirements Master’s degree in Finance from a reputed institute and/or CA/CMA/CS qualified/Semi Qualified 8+ years of experience in FP&A, Accounting, Banking, Consulting, or similar field, including 2+ years of Core FPA experience in the SaaS industry Proven success in understanding businesses and model-building; cross-functional collaboration to implement new processes Strong analytical mindset with an attention to detail and the ability to identify and quickly resolve data issues / needs Excellent communication skills Thrive in fast paced startup work environment and manage tight deadlines; Flexible and adaptable to change of priorities Positive, can do attitude Advanced Excel skills; Proficiency in Salesforce, NetSuite, and other relevant financial systems/software Successful candidate will report US Shift. Why You’ll Join Us At Birdeye, we seek to innovate and to be the #1 product in our category, which means we continually raise the bar to deliver meaningful results for ourselves and our customers. Our quality is world-class. We deliver what we commit and roll up our prayers sleeves and get work done. Working at Birdeye means being part of a tight-knit community that helps you succeed and celebrates your wins! We find strength in diversity and inclusion, actively seek different points of view, and ask everyone to be their authentic self at all times.

Who We Are Fossil Group is a global fashion retailer specializing in the design, innovation and marketing of fashion lifestyle and accessory products. At the heart of Fossil Group's vision is a commitment to fostering creativity and delivering the best in design through its three core businesses: the Fossil brand; the Skagen brand; and a multi-brand watch portfolio business. This portfolio includes Armani Exchange, Diesel, DKNY, Emporio Armani, Kate Spade, Marc by Marc Jacobs, Michael Kors, Michele, Relic, Tory Burch and Zodiac. Fossil Group is constantly developing its businesses through core competencies in innovative branding, world-class design and dynamic global distribution. Make An Impact Job Title: Business Analyst – Traceability Function: GBS Sustainability Direct Supervisor: General Manager – Sustainability Job Location: Fossil Group, India (FGSI) – Brookefield, Bengaluru Work Arrangement: Hybrid (4 days from office) Job Status: Full Time Salary Range: TBD Years of Experience Required: Minimum 1 year Travel Requirements: As required for project coordination or supplier engagement Company Overview Fossil Group is a global design, marketing, distribution, and innovation company specializing in lifestyle accessories. Under a diverse portfolio of owned and licensed brands, our offerings include fashion watches, jewelry, handbags, and small leather goods. We bring each brand story to life through our 30,000 distribution points across 150 countries, including 400+ company-owned retail locations. At Fossil, we believe we can positively impact the world. Some call it sustainability — we call it #MakeTimeForGood . We are committed to building a more sustainable and inclusive future, and we are looking for a passionate individual who can contribute to our ESG goals and traceability initiatives . Job Summary The Business Analyst – Traceability will play a key role in advancing our supply chain transparency and ESG efforts. The individual will lead data-driven traceability initiatives, support benchmarking and research projects, and manage assigned ESG programs in line with Fossil’s global sustainability strategies. The role involves extensive coordination with internal teams, suppliers, and industry stakeholders to ensure successful project delivery and alignment with reporting frameworks. Key Responsibilities Lead and support traceability-related projects that ensure visibility and compliance across Fossil’s global supply chain. Analyze supply chain sustainability data and ESG disclosures, collaborating closely with internal teams and external partners. Conduct supplier engagement initiatives for material traceability, sustainable sourcing, and related disclosures. Coordinate with cross-functional teams to deliver reporting aligned with industry standards and customer expectations. Benchmark best practices across the retail and fashion industry on carbon reduction, transparency, and circularity. Support the implementation of ESG reporting frameworks (SBTi, CDP, TCFD, GRI, SAC Higg, etc.). Create compelling presentations, dashboards, and documentation for both internal and external ESG communication. Work with sustainability leads across regions to drive aligned strategies and goals. Interfaces Internal: Fossil Global and Local business teams, ESG Data/Reporting, Sourcing, Legal, Supply Chain External: Vendors, Suppliers, Service Providers, and Global ESG partners Job Requirements ( Please note this section is unchanged, as per your instruction. ) Education Bachelor’s degree or above in engineering, sustainability, and environmental science Certification or formal training in any sustainability disclosure framework would be an added advantage Relevant Experience At least 1 year of experience in one of the areas of carbon management, sustainable materials, traceability, and supply chain sustainability Experience in working on organizational data and multiple stakeholders for ESG disclosure (consulting experience is preferred) Behavioral Skills Strong project management, presentation skills, and interpersonal skills, with a passion for sustainability Have the ability to share knowledge and is capable of being cognizant of divergent viewpoints in a diverse, multicultural environment Knowledge Knowledge of traceability and supply chain in the retail or manufacturing industry would be an advantage Knowledge of global social and environmental compliance on supply chain sustainability Hands-on experience in handling multi-stakeholder initiatives and ESG frameworks/ratings (such as SBTi, CDP, SAC Higgs, Corp B, DJSI, TCFD, GRI) Salary Type Monthly Job Location Bangalore Requisition ID 17939BR

Who We Are Fossil Group is a global retailer specializing in the design, innovation and marketing of fashion lifestyle and accessory products. At the heart of Fossil Group's vision is a commitment to fostering creativity and delivering the best in design through its three core businesses: the Fossil brand; the Skagen brand; and a multi-brand watch portfolio business. This portfolio includes Armani Exchange, Diesel, DKNY, Emporio Armani, Kate Spade, Marc by Marc Jacobs, Michael Kors, Michele, Relic, Tory Burch and Zodiac. Fossil Group is constantly developing its businesses through core competencies in innovative branding, world-class design and dynamic global distribution. Make An Impact Role Summary This role is for driven and young professional for Brand Marketing team , with understanding of brands and marketing communication. The position will demand creating and implementing brand strategy and communication, protecting brand integrity and liaising with various internal and external stakeholders . Thinking on your feet, continuous learning and coming up with innovative solutions in a dynamic, growth led environment is absolutely required. Key Responsibilities:- This role entails brand managing the Fossil Group, which includes all categories of Fossil’s Group brands – Michael Kors and Diesel. Key responsibilities include the following and will provide an excellent learning opportunity - Brand Management: Strategizing brand communications for the year and ensuring no compromise is made to the brand’s integrity. Understanding brand ethos and guidelines, analyze brand positioning and build brand awareness by making the brand’s USPs stand out. Customer Analysis: Deep Dive and uncover customer insights and create appropriate customer personas Marketing Campaigns: Understanding and contributing to the overall brand-wise Marketing Plan. Creating and executing end to end brand led campaigns with in-depth planning. PR and Events: Plan and execute PR led campaigns and events for seasonal and special launches/stories Digital Marketing: Proficient in brand communication, supporting Marketing - PR, CRM, Print, Digital and influencers. Supervise creative development. Celebrity Endorsements: Manage celebrity brand ambassadors, execute seasonal shoots and celebrity deliverables Stakeholder Management: Liaise with internal departments, external vendors and partners for campaigns, content development, costing and negotiations. Should be a team player and excel in building a good rapport within as well as outside the organization. Must be able to deal with regional and global teams as per protocol for various day to day plans & reports. Reports & Insights: Drive campaign deliveries with all stakeholders within timelines and manage reports and trackers for each campaign. Derive campaign insights from report w.r.t industry benchmark and competition. Professional Skills & Qualifications MBA from a premier institute (min 3 years of experience) Understanding of brand communication, consumer behavior, celebrity endorsements and media mix Prior experience in Brand Management, Communications, PR, Print – Digit al is a plus Proficiency in MS Excel, PowerPoint & Word Ready to learn, execute & take new initiatives Proficient in communication skills and stakeholder management Location – Bangalore Reporting Structure Reports to: Brand Manager India – Michael Kors and Diesel Company Info: www.fossil.com Salary Type Monthly Job Location Bangalore Job Category Marketing Requisition ID 17660BR

Job Type Full-time Description Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Responsibilities Develop new user-facing features Gain feedback continuously from users, customers, and colleagues Write reusable code and libraries (with matching documentation) to a standard which makes it quick and easy to maintain the code in the future Optimize application for maximum speed and scalability Collaborate with other team members and stakeholders Requirements Hands-on experience in Javascript, HTML, CSS. Hands-on experience in React JS & Redux , Web pack, ES6. Good understanding of asynchronous request handling, partial page updates, and AJAX Knowledge in Node JS Proficient understanding of code versioning tools 4 years or more total experience Why You'll Join Us: At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.

Job Type Full-time Description Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Responsibilities Develop new user-facing features Gain feedback continuously from users, customers, and colleagues Write reusable code and libraries (with matching documentation) to a standard which makes it quick and easy to maintain the code in the future Optimize application for maximum speed and scalability Collaborate with other team members and stakeholders Requirements Hands-on experience in Javascript, HTML, CSS. Hands-on experience in React JS & Redux , Web pack, ES6. Good understanding of asynchronous request handling, partial page updates, and AJAX Knowledge in Node JS Proficient understanding of code versioning tools 4 years or more total experience Why You'll Join Us: At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.

About the Job: Please note : This is an onsite position in Pune (Kharadi) Timings: 6:30 PM - 3:30 AM Remote/Hybrid options are not available 🚀 About Jeeva.AI Jeeva AI is a superhuman Agentic AI that takes the grunt work out of sales, autonomously discovering and enriching high intent leads, crafting hyper personalized outreach, managing smart follow-ups, and handling objections so your reps focus on what they do best: closing deals. Trusted by 500+ B2B companies to generate over $50 M in pipeline, Jeeva delivers a consistent 24/7 revenue engine and gives you 50 qualified prospects free during your demo. As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn), Microsoft with $4.5M ARR in just 9 months after launch, we’re not just growing - we’re thriving and making a significant impact in the world of artificial intelligence. ✅ About You Experience: 5+ years in Customer Success, Account Management, or a related role with a proven track record of meeting or exceeding sales targets. Consultative Approach: You take a solutions-oriented approach to business development and client success efforts. Communication Skills: Strong written and verbal communication skills, with the ability to pitch value offerings effectively. Proactive & Driven: A self-starter with a go-getter attitude, quick learner, and target-oriented. Tech-Savvy: Comfortable using CRM software and keeping it consistently updated. Geographical Knowledge: Familiarity with US geography and experience in lead generation for software product and service sales. Relationship Builder: Adept at communicating with customers, understanding their needs, and identifying sales opportunities. 💼 What You’ll Be Doing  Client Presentations & Demos: Conduct presentations and demos that clearly communicate the value proposition of Jeeva.ai to clients. Client Relationship Management: Maintain strong, ongoing relationships with existing clients, identifying opportunities for upselling, cross-selling, and ensuring repeat business. Onboarding New Clients: Lead the onboarding process, ensuring a smooth transition and a thorough understanding of our products and services. Account Performance Review: Regularly review client account performance, identify areas for improvement, and implement strategies to drive better results and client satisfaction. Issue Resolution: Act as the point of escalation for client issues, collaborating with internal teams to resolve problems promptly and effectively. Product Expertise: Develop a deep understanding of our products and services to provide expert guidance and support to clients. Feedback & Improvement: Gather and analyze client feedback to inform product development and service improvements.

Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. About the Job: The Technical Support Team Lead is responsible for leading and managing the Technical Support Team for the assigned segment. The Team Lead works with the CSMs, Engineering, Enablement, and Implementation team. The Team Lead will be supporting the Tech Support Manager to help manage the team of 7-11 Support Engineers, coordinate activities to help resolve the issues of our customers and work towards upskilling and developing the team that can contribute to enhance the customer experience of Birdeye customers. Responsibilities: Managing the day-to-day activities of the team. Maintaining the team schedule and calendar and coordinating all training activities for the team members. Helps resolve product issues or unresolved technical problems that the Support Engineer is not able to resolve or have been escalated to management. Manages and plans staff levels and schedules to ensure adequate customer support coverage. Ensures training programs, tools, and materials are assigned and maintained. Trains, coaches, and evaluates the Tech Team and their activities to ensure best-in-class Tech Support. Coaches and provides detailed guidance to team members. Reviews the performance of team members for quality and works to ensure team members provide excellent troubleshooting and customer service. Interacts and communicates effectively with internal groups including CSMs, Onboarding and Products as well as external clients. Coordinates technical support requests with Onboarding, Products, and customers. Ensures compliance with SOPs by team members. Coordinates product training for theTech Support teams. Coordinates with cross-functional teams such as Onboarding, Product and Engineering to identify any product issues that may be there and enhance product experience of our customers. Attends and contributes to customer, and company meetings. Participates in technical training, All Hands, Stand Ups, Internal as well as Business Reviews with the clients. Assists senior management with the development of result-oriented Technical Support and Operations strategies. Develops and maintains a productive work team by training personnel, auditing, and managing performance. Second-in-command to the manager and provides leadership coverage to the teams with integrity, ethical business practices, and in accordance with Birdeye’s policies, procedures, and practices. Customarily and regularly directs the work of 7 or more full-time employees or their equivalent. Makes suggestions and recommendations for these employees regarding performance, including hiring, transfer, advancement, and termination. Manages daily operations to meet department and company objectives. Works with minimum supervision and makes independent judgments. Flexible to meet the changing needs of the business and willingness to take on new responsibilities and assignments. Initiates, establishes and maintains highly effective relationships with internal and external business contacts of various cultures, and at all levels. Extremely dependable and trustworthy. Demonstrates knowledge, experience, and understanding of team members' critical job functions. Assists management with the development of results-oriented strategies. Regular attendance at work is an essential part of the job. Requirements Extensive experience 8+ years in customer service and technical support leading/ guiding teams Profound knowledge in SQL, analyzing and interpreting technical content and troubleshooting/ debugging Strong project management and time management skills. Excellent interpersonal and presentation skills. Able to communicate with people at all levels. Professional verbal and written communication skills in English First leadership experience would be helpful. Flexible to meet the changing needs of the business and ability to take on new responsibilities and assignments; ability to deal with multiple priorities in a fast-paced, deadline-oriented environment. PC experience in a Microsoft Windows environment, proficient with internet e-mail, Microso Word, Excel, PowerPoint, Outlook, and other software. Experience with SaaS based companies will be an advantage Why You’ll Join Us At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.

🚀 Jeeva.ai is Hiring: Social Media Marketer 📍 On-site | Kharadi, Pune 🕕 Timings: 6:30 PM – 3:30 AM IST Job Description: Develop and execute a comprehensive social media strategy across platforms ( LinkedIn, X/Twitter, Instagram, YouTube, etc.) to drive brand awareness, engagement, and measurable conversions (Inbound leads). Create, curate, and manage original and engaging content (posts, reels, stories, videos, infographics). Build and manage a social media content calendar aligned with product launches, marketing campaigns, and industry trends. Monitor, analyze, and report on social media performance using tools like Buffer, Hootsuite, or native analytics platforms. Grow and nurture an online community of prospects, customers, and industry influencers. Collaborate with design, product, and growth teams to align messaging and maximize campaign impact. Identify and engage with brand ambassadors and potential partners for collaborations. Stay up to date with emerging trends, tools, and best practices in social media marketing and the SaaS space. Requirements: 2–4 years of experience in social media marketing, preferably in a B2B or SaaS environment. Proven ability to grow social audiences and drive measurable business results. Strong copywriting and content creation skills with an eye for design and detail. Experience with social media scheduling and analytics tools (e.g., Buffer, Sprout Social, Later, etc. ). Comfortable working in a fast-paced, remote-first startup environment. Passion for SaaS, tech, and digital communities. Bonus: experience with performance marketing, paid social, or influencer campaigns. About Jeeva.ai: Jeeva.ai is transforming the future of work by building AI employees that automate manual tasks, starting with AI Sales Reps. Our vision is clear: "Anything that doesn’t require deep human connection can be automated & done better, faster & cheaper with AI." We’ve developed AI-driven SDRs that generate 3x more pipeline than traditional methods at a fraction of the cost. As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn) with $1M ARR in just 3 months after launch, we’re not just growing - we’re thriving and making a significant impact in the world of artificial intelligence Company profile: https://www.jeeva.ai/ Country Head profile: https://www.linkedin.com/in/sajanagrawal123/ CEO profile: https://www.linkedin.com/in/bhattacharyagaurav/ Interested Candidate can share their resume on preeti.poonia@jeeva.ai

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. "DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC “The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management. Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. Job Description We are currently seeking a Senior Software Engineer in India. Role As a Senior Software Engineer, the primary focus will be to support Continuation Engineering’s development activities. The role mainly involves but not limited to following: Development in C, Python on Linux platform for storage products. Code analysis , debugging & fixing to help Level 3 engineering support in resolving customer issues. Hands-on experience in protocols like S3, NFS and SMB. Help the team with maintenance releases. Understand customer requirements and work towards enhancing the product quality by improving reliability, serviceability & usability. Analyze hardware/equipment issues and troubleshoot. Work with multi-location global set of team members. Requirements/Qualifications More than 5 years of hands on experience in software development and product support. Software development with strong C programming. Deep & a strong understanding of operating system principles & architecture including the demands of real time systems, distributed systems. Well versed with Linux internals, kernel level coding & debugging, conversant with GDB and Linux device drivers. Experience with big data technologies (e.g., Cassandra) and containerization tools (e.g., Docker, Podman) is a plus. Excellent analytical & debugging skills. Knowledge of assembly language , C++, Perl & Java is a plus. Understand the complexities & challenges in the high speed parallel data transmission including but not limited to SAS, Fibre Channel & InfiniBand topologies. Understand, interpret industry standards & protocols, specifications from ISO/IEC, RFCs and be able to translate into software specifications Knowledge of storage system file systems and big data challenges is required. Knowledge of cloud storage, cloud computing, data centre operations is desirable. Exceptional verbal & written English communication skill. Experience working with cross-functional and remote teams. Demonstrated experience in handling technical issues with customer's installation Experience and flexibility in working across countries and different time zones. A bachelor's degree in Electronics Engineering or Computer Science or equivalent. A dynamic person with Master’s degree in the relevant field with excellent academic record and right attitude, with no experience will also be considered. DDN Join our dynamic and driven team, where engineering excellence is at the heart of everything we do. We seek individuals who love to challenge themselves and are fueled by curiosity. Here, you'll have the opportunity to work across various areas of the company, thanks to our flat organizational structure that encourages hands-on involvement and direct contributions to our mission. Leadership is earned by those who take initiative and consistently deliver outstanding results, both in their work ethic and deliverables, making strong prioritization skills essential. Additionally, we value strong communication skills in all our engineers and researchers, as they are crucial for the success of our teams and the company as a whole. Interview Process: After submitting your application, one of our recruiters will review your resume. If your application passes this stage, you will be invited to a 30-minute interview during which a member of our team will ask some basic questions. If you clear the interview, you will enter the main process, which can consist of up to four interviews in total: Coding assessment: Often in a language of your choice. Systems design: Translate high-level requirements into a scalable, fault-tolerant service (depending on role). Real-time problem-solving: Demonstrate practical skills in a live problem-solving session. Meet and greet with the wider team. Our goal is to finish the main process in 2-3 weeks at most. DataDirect Networks (DDN) is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Job Title: Associate Location: Mahindra University, Hyderabad Department: MU Alumni Relations Centre (MARC) The MU Alumni Relations Centre (MARC) is seeking a dynamic and personable Associate to strengthen engagement with our vibrant alumni network. This role is ideal for individuals passionate about community building, networking, and fostering long-term institutional relationships. Key Responsibilities: 1. Serve as the primary point of contact for all alumni-related communications and queries. 2. Collaborate with the MARC team to design and organize programs/events tailored to alumni interests. 3. Act as the liaison between alumni and the MARC team, ensuring effective communication and collaboration. 4. Proactively work to increase alumni membership and participation in university events and initiatives. 5. Promote meaningful interaction and mentorship opportunities between alumni and current students through designed events. 6. Coordinate with the university’s placement cell for connecting students with the alumni network. 7. Maintain accurate documentation of all alumni interactions and communication records. 8. Conduct interviews with alumni and faculty to highlight career stories and institutional contributions. 9. Collect and manage data from graduating students to keep alumni records current and useful. Qualifications: Bachelor’s degree in any discipline. Strong communication and interpersonal skills. Proficiency in Microsoft Excel , including: -Data organization and management -Use of formulas, filters, pivot tables, and charts -Preparation of reports and dashboards Strong organizational skills and attention to detail. Ability to work collaboratively across teams and with external stakeholders. Prior experience or familiarity with event planning , alumni relations , or community engagement is a plus. Join us in building a thriving alumni network that adds value to the MU community! Interested candidates are invited to share their resumes with Anagha Subhash (anagha.subhash@mahindrauniversity.edu.in) with the subject line " Associate – MU Alumni Relations "

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. "DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC “The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management. Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. Pre-Sales Solutions Architect - Bengaluru Job Description: We are currently seeking candidate for Pre-Sales Solutions Architect – Bengaluru , to join our dynamic team of passionate customer-enabling technologists ! The ideal candidate will have a deep understanding of AI & HPC infrastructure solutions and a proven track record of driving successful pre-sales engagements with great communications and presentation skills. The candidate expected to: Design solutions and proposals to meet customer-defined specifications, Help customers define solution specifications matching DDN products, Provide Proof of Concept (POC) and benchmarking support, Compare and contrast with competitive products to highlight DDN’s superior features & functionality Work with DDN engineering, professional services and sales teams to drive win ratio. Duties and Responsibilities: The duties and responsibilities for this role include but are not limited to; Pre-sales activity supporting HPC and AI customers. Assist in closing new business opportunities by gaining a thorough technical and business understanding of clients' needs and helping sales identify, qualify, and close new opportunities. Understand the sales process and how to utilize company resources to close accounts. Participate in customer-focused seminars, tradeshows, events, and training. Provide RFP responses, technical drawings, presentations, and recommendations. Acquire and maintain a thorough technical and procedural understanding of DDN Sales cycles, products/services and a thorough technical understanding of similar industries. Create of Bill of Materials of proposed solutions for DDN products and professional services. Ability to work with DDN Subject Matter Experts from different geographies and time zones. Ability to manage customer relationship post-sale, including strategy to close repeat business. Qualifications: BSc or higher degree or equivalent PERSONAL SKILLS: Ability to simplify and explain complex tasks, architectures and environments. Good written and oral communication skills. Must be able to develop and deliver presentations; connect and build a rapport with customers via phone, face to face meetings, and in written correspondences. Ability to work independently, respond timely and remain composed in hectic environments. Ability to listen, understand and articulate the customer's needs, along with possible solutions to sales team and sales management. IT INCREASE YOUR CHANCES OF GETTING HIRED IF YOU HAVE: 8+ years of “relevant” pre-sales experience Good understanding of AI ecosystem of NVIDIA/AMD/INTEL GPUs including but not limited to hardware components, software libraries, containerization technologies like Docker and Kubernetes, middleware and application stack. Good understanding of storage technologies including SAN, NAS, DAS, Parallel Filesystems, Object Storage, Software Defined Storage etc. Good knowledge of storage protocols like BLOCK I/O, NFS, SMB and S3 and what’s required to build solutions around them. Good understanding of Ethernet and InfiniBand networking technologies including network topology, blocking ratios, throughput and IOPS capabilities etc. Experience of working with Lustre/GPFS/Weka/BeeGFS in the capacity of building or deploying the solution is a plus. Experience of architecting or deploying solutions in public or private clouds and multitenant environments. Understanding of appropriate content to be developed to address different set of customers (as per their seniority level in the organization).

About the Job: Please note: This is an onsite position in Pune (Kharadi) Timings: 6:30 PM - 3:30 AM Experience in the US market and SaaS Sales is mandatory. 🚀 About Jeeva.AI Jeeva AI is a superhuman Agentic AI that takes the grunt work out of sales, autonomously discovering and enriching high intent leads, crafting hyper personalized outreach, managing smart follow-ups, and handling objections so your reps focus on what they do best: closing deals. Trusted by 500+ B2B companies to generate over $50 M in pipeline, Jeeva delivers a consistent 24/7 revenue engine and gives you 50 qualified prospects free during your demo. As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn), Microsoft with $4.5M ARR in just 9 months after launch, we’re not just growing - we’re thriving and making a significant impact in the world of artificial intelligence. ✅ About You Experience: 5+ years in SaaS sales, specializing in selling to mid-market and enterprise customers in the US market, with a proven track record of meeting or exceeding sales targets. Consultative Approach: You take a solutions-oriented approach to business development and client success efforts. Communication Skills: Strong written and verbal communication skills, with the ability to pitch value offerings effectively. Proactive: A self-starter with a go-getter attitude, quick learner, and target-oriented. Driven: Strategic thinker with the ability to identify and capitalize on market opportunities. Tech-Savvy: Comfortable using CRM softwares and keeping it consistently updated. Geographical Knowledge: Familiarity with US geography and experience in closing for software product and service sales. Relationship Builder: Adept at communicating with customers, understanding their needs, and identifying sales opportunities. 💼 What You’ll Be Doing Client Presentations & Demos: Present our SaaS solutions through compelling product demonstrations and presentations. Client Engagement: Conduct in-depth conversations with prospects to understand their pain points and needs. Closing: Negotiate contracts and effectively close deals, ensuring a smooth transition to the onboarding team. Client Relationship Management: Maintain strong, ongoing relationships with existing clients, identifying opportunities for upselling, cross-selling, and ensuring repeat business. Collaboration: Collaborate with marketing and product teams to refine sales strategies and improve lead generation. Activity Management: Maintain accurate record of sales activities, client interactions, and pipeline. Feedback and Relationship Building: Engage with current customers, gather feedback, and ensure they’re maximizing their use of Jeeva.ai, driving renewals and upsells. Drive Growth: Be a key player in helping us close 100+ customers per month and maintain momentum in our revenue pipeline. Achieve and exceed monthly sales targets and KPIs.

About the Job: Please note: This is an onsite position in Pune (Kharadi) Timings: 6:30 PM - 3:30 AM Remote/Hybrid options are not available 🚀 About Jeeva.AI Jeeva AI is a superhuman Agentic AI that takes the grunt work out of sales, autonomously discovering and enriching high intent leads, crafting hyper personalized outreach, managing smart follow-ups, and handling objections so your reps focus on what they do best: closing deals. Trusted by 500+ B2B companies to generate over $50 M in pipeline, Jeeva delivers a consistent 24/7 revenue engine and gives you 50 qualified prospects free during your demo. As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn), Microsoft with $4.5M ARR in just 9 months after launch, we’re not just growing - we’re thriving and making a significant impact in the world of artificial intelligence. ✅ About You: 5+ years in Sales Operations, Revenue Operations, or Customer Success Operations in B2B SaaS, ideally in a high-growth environment ($5M–$50M revenue). Strong analytical skills with expertise in sales forecasting, data hygiene, and revenue analytics. Proficient in Salesforce, Outreach, Gong, and Excel/Google Sheets. Proven track record in designing and refining sales and CS workflows for better efficiency and alignment across teams. Experience implementing MEDDPICCC or similar frameworks to ensure pipeline accuracy and smooth sales-to-CS handoffs. Skilled in working cross-functionally with sales, CS, and leadership to drive company goals and operational success. Expertise in sales forecasts, churn analysis, and strategic planning to optimize revenue outcomes. Strong ability to present complex data insights clearly to executive leadership, supporting data-driven decisions. 💼 What You'll Be Doing: Keep a check on process workflows to ensure smooth BD, Sales, CS performances and improved efficiency. Oversee CRM data accuracy and enforce MEDDPICCC sales methodology adoption across teams. Create and maintain sales forecasting models and ensure pipeline visibility to drive better revenue predictions. Build reporting frameworks and dashboards to track metrics like pipeline health, churn, and customer success, providing actionable insights to leadership. Define and monitor essential metrics to guide business decisions and optimize operations. Work closely with sales to ensure effective execution of MEDDPICCC, improving qualification and deal outcomes. Partner with CS teams to develop real-time customer health dashboards and enhance proactive engagement. Provide the BD team with tools and data to optimize lead management and prospect engagement. Deliver clear, actionable insights to executive leadership, ensuring alignment with company objectives.

As a Social Media Marketing intern at Jeeva.ai, you will have the exciting opportunity to work with a dynamic team in implementing cutting-edge digital marketing strategies. Your creativity and knowledge of social media platforms will be put to the test as you help drive brand awareness and engagement for our innovative AI company. Assist in developing and executing social media campaigns to increase brand visibility and engagement. Create engaging content for various social media platforms to attract and retain followers. Monitor and analyze social media trends and insights to optimize campaign performance. Collaborate with the marketing team to brainstorm new ideas and strategies for social media growth. Engage with followers and respond to comments and messages in a timely manner. Assist in managing social media accounts, including scheduling posts and tracking metrics. Stay up-to-date on industry changes and trends to ensure Jeeva.ai remains at the forefront of social media marketing. If you are a passionate and creative individual with a strong understanding of social media marketing, we want you to join our team and make a significant impact on our digital presence. Apply now and take the first step towards a rewarding career in the world of social media marketing! About Company: At Jeeva.ai, we're on a mission to revolutionize the future of work by building AI employees that automate all manual tasks starting with AI Sales Reps. Our vision is simple: "Anything that doesn't require deep human connection can be automated & done better, faster & cheaper with AI." We've created a fully automated SDR using AI that generates 3x more pipeline than traditional sales teams at a fraction of the cost. As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn), Microsoft with $1M ARR in just 3 months after launch, we're not just growing - we're thriving and making a significant impact in the world of artificial intelligence.

Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. What You'll Do Manage AR aging reports on a monthly basis. Making collection calls for past due invoices Create cancel cases in salesforce for retention team to follow up Maintain daily check deposit list and apply checks to open invoices in Billing System Communicate with customer on check discrepancy and resolve the issue Create chargeback claims with payment gateways and follow up Work with collection agencies to follow up in uncollectible accounts Monitor email inbox with customer inquiries Create cases for CSM and sales rep to regarding customer inquiries Assist with credit card declines and ensure the accuracy of address Review daily billing and make sure the contract is in sales force Send Invoice copies to customers with location level billing What We’re Looking For Bachelor’s degree in accounting required Minimum 3 to 5 years’ experience in Accounts receivable and collection is required Experience in a large multinational firm strongly preferred Experience within a US private company subsidiary strongly preferred Must possess excellent communication skills in English with ability to exchange Information with others clearly and concisely. Must be willing to accommodate time zone difference with US corporate offices Work Shift - 4pm to 1am IST or 6pm - 3am IST Remote work setup Why You’ll Join Us At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.