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5.0 - 10.0 years
4 - 7 Lacs
Noida
Work from Office
Responsibilities: * Manage client relationships from onboarding to renewal * Collaborate with sales team on expansion opportunities * Ensure customer satisfaction through proactive support
Posted 3 months ago
4.0 - 9.0 years
13 - 20 Lacs
Noida
Work from Office
About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to em...
Posted 3 months ago
0.0 - 3.0 years
0 - 1 Lacs
Mettur
Work from Office
Call and follow up with Tamil-speaking leads, Explain product features, Guide onboarding, Handle objections, Update CRM or Excel, Collect feedback, coordinate with team, Share reports, and ensure smooth conversion and customer experience. Work from home Travel allowance
Posted 3 months ago
4.0 - 9.0 years
5 - 11 Lacs
Gurugram, Delhi / NCR
Work from Office
Hiring for Client Success Specialist Grad/UG both can apply Skills - Client Success, Client Service, B2B Min 4 Years of Exp Salary up to 12.5 LPA Loc - Gurgaon Call n ping ( VED)- 9821726929 Email - ved.imaginators@gmail.com
Posted 3 months ago
13.0 - 18.0 years
18 - 30 Lacs
Pune
Work from Office
Role & responsibilities: Identification of new business opportunities by monitoring of inbound marketing channels and activities Monitoring of performance and analysis of reports in order to derive improvement plans. Research and discover methods to increase customer engagement. Liaise with Marketing and Product & Content teams to ensure brand consistency and increase sales. Carrying out demos Optimizing email automation workflow Composing and sending proposals Following up with leads to encourage them to sign proposals. WE EXPECT YOU TO HAVE: MBA (Fulltime) Strong belief in the 10x growth strategy mindset Intense passion to realize the importance of personal growth and development, along wi...
Posted 3 months ago
3.0 - 8.0 years
7 - 17 Lacs
Pune
Work from Office
Role & responsibilities: Minimum of 3 - 8 years of work experience in inbound sales/inside sales, preferably in the Market Research Industry. Minimum Qualification: Bachelor's degree in Management, Engineering, or other relevant fields Previous track record driving profitable account growth, preferably in a technology/consulting company Excellent communication/written skills to interact with international clients. (North American prospects and have great telephone and email etiquette) Ability to qualify and prioritize projects to drive the maximum return, and have the ability to generate additional opportunities through personal networking and relationship building Track record of delivering...
Posted 3 months ago
0.0 - 4.0 years
3 - 5 Lacs
Hyderabad, Pune, Gurugram
Work from Office
At POD - Josh Technology Group, We are seeking talented and experienced Client Engagement professionals to join our team. You will be responsible for building and maintaining strong relationships with colleges and universities across the country. You will play a crucial role in ensuring client satisfaction, retention, and maximizing business opportunities. The primary objective is to enhance the overall client experience by providing exceptional service and support throughout the lifecycle. Required Experience: 0-4 years of experience in Client Servicing Experience (Freshers can also apply). Work Location: 1) Gurugram/Gurgaon - Work from the office (2 Saturdays in a month are working) 2) Pun...
Posted 3 months ago
0.0 - 3.0 years
0 - 0 Lacs
Thane, Navi Mumbai, Airoli,Navi Mumbai
Work from Office
Roles and Responsibilities Manage client relationships through effective communication, ensuring high levels of satisfaction and retention. Coordinate with clients to understand their needs and expectations, providing tailored solutions and support. Develop strong client engagement strategies to foster long-term partnerships and drive business growth. Ensure seamless onboarding processes for new clients, setting them up for success from day one. Provide accurate, valid and complete information by using the right methods/tools. Meet personal/customer service team sales targets and call handling quotas. Handle customer complaints, provide appropriate solutions and alternatives within the time ...
Posted 3 months ago
1.0 - 5.0 years
4 - 8 Lacs
Gurugram
Work from Office
1 Year+ in International Voice Process (Required) Graduate Budget - Upto 9 LPA 5 Days/Cabs (Fixed Shift - 6:30PM - 3:30PM) Sat/Sun - Fixed Off (Max Age - 29 Years) Please Call - 9999869475 Required Candidate profile (Excellent Communication Skills - Required)
Posted 3 months ago
2.0 - 7.0 years
4 - 7 Lacs
Gurugram
Remote
Job Title: Experience/Retention Coordinator Ratings & Reviews Company: OYO Rooms Experience: 1 to 3 Years Location: Office-based / Hybrid (India) Department: Customer Success / Experience & Retention Industry: Hospitality / Technology Job Description: We are looking for an enthusiastic Experience/Retention Coordinator to join our Customer Success team. In this role, you will focus on driving positive guest experiences by managing ratings and reviews, identifying negative feedback trends, and working on retention strategies. Key Responsibilities: Monitor, track, and respond to customer reviews and ratings across platforms. Analyze feedback to identify service gaps or improvement areas. Collab...
Posted 3 months ago
5.0 - 10.0 years
15 - 30 Lacs
Mumbai
Work from Office
Overview: As a Customer Success Manager (CSM) , you will be responsible for developing and maintaining strong relationships with customers to ensure their satisfaction, retention, and long-term loyalty. You will serve as the primary point of contact for customers, addressing their inquiries, resolving issues, and providing strategic solutions tailored to their needs. This role is critical in driving customer engagement, identifying upselling or cross-selling opportunities, and collecting feedback to enhance products, services, and overall experience. Key Responsibilities: Build and maintain strong, trust-based relationships with customers through regular communication via email, phone, and i...
Posted 3 months ago
4.0 - 9.0 years
5 - 11 Lacs
Gurugram, Delhi / NCR
Work from Office
Hiring for Client Success Specialist Skills - Client Success, Client Service, B2B Min 4 Years of Exp Salary up to 12.5 LPA Loc - Gurgaon Contact 7982741785 ( Kiranpreet Kaur ) Email - kpreetimaginators@gmail.com
Posted 3 months ago
4.0 - 9.0 years
5 - 11 Lacs
Gurugram, Delhi / NCR
Work from Office
Hiring for Outreach Specialist Skills - Client Servicing, Outreach Sales, Customer success Min 4 Years of exp Salary up to 12.5 LPA Loc - Gurgaon Immediate Joiners contact n ping me on:8448760516 email id:sonam.imaginators@gmail.com
Posted 3 months ago
2.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Customer Success & Retention Specialist Designation - Commensurate to one's experience Job Location: Bangalore Palace Road Education Any Graduate (MBA preferred as an added advantage) About the Team Manupatra, serving customers in more than 20 countries, is a leading provider of information-based analytics and decision tools for professional and business users. A long-time innovator in deploying advanced technologies in the legal domain, Manupatra aims to enhance productivity, efficiency, and the overall practice of law. Our solutions empower professionals to make informed decisions and deliver impactful outcomes. About the Role As a Customer Success & Retention Specialist, you'll play a vit...
Posted 3 months ago
3.0 - 8.0 years
5 - 10 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
2 Year+ in Client Success Role (End-to-End) - Mandate Graduate Budget - Upto 12 LPA only grad 5 Days/Cabs (Fixed Shift - 6:30PM - 3:30PM) Sat/Sun - Fixed Off (Max Age - 32 Years) call n ping me on:8448760516 Required Candidate profile (Excellent Communication Skills - Required)
Posted 3 months ago
1.0 - 3.0 years
3 - 5 Lacs
Noida
Work from Office
Role & responsibilities Connect with key clients via outbound calls, emails, or virtual meetings to explain new product features and updates clearly and effectively. Guide clients through the technical and operational steps required to implement product updates at their end. Collaborate closely with client technical teams to troubleshoot and resolve any issues during the implementation phase. Serve as the first point of contact for client queries related to the product, providing timely and accurate responses. Understand client environments and workflows to tailor product implementations and maximize value. Document client interactions, feedback, and implementation progress accurately. Coord...
Posted 3 months ago
12.0 - 15.0 years
60 - 70 Lacs
Noida
Work from Office
About RateGain RateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for travel and hospitality that works with 3,200+ customers and 700+ partners in 100+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion. RateGain today is one of the worlds largest processors of electronic transactions, price points, and travel intent data helping revenue management, distribution and marketing teams across hotels, airlines, meta-search companies, package providers, car rentals, travel management companies, cruises and ferries drive better outcomes for their business. Founded in 2004 and headquartered in India, tod...
Posted 3 months ago
11.0 - 16.0 years
30 - 40 Lacs
Greater Noida
Work from Office
Responsibilities Own strategic customer relationship with high value accounts, ensuring continuous engagement, satisfaction & retention. Lead high-impact QBRs/MBRs with executive stakeholders, showcasing delivered value and cost optimization impact. Lead renewal conversations and contract discussions, working cross-functionally to propose pricing models, discount structures, or account transitions as needed. Liaise with AWS account teams for escalations, commercial adjustments (e.g., RI conversions, refund cases), and joint go-to-market opportunities. Mentor Leads and Associate Leads, helping them grow into strategic roles while setting the standard for customer engagement quality and proces...
Posted 3 months ago
10.0 - 19.0 years
30 - 35 Lacs
Hyderabad
Work from Office
Job Responsibilities: The Customer Success Leader (CSL) is responsible for driving long term customer success, adoption and advocacy of Prolifics clients. By establishing a strategy and clear vision our CSL team will be responsible for accelerating improvement in customer loyalty to support long term growth and improved adoption. Responsibilities Drive growth agenda for digital engagements/accounts and ensure consistency/predictability in the quality of delivery by meeting customer success expectations Needs to handle multiple accounts and be responsible to revenue and GM targets Manage stakeholder relationships at an account to ensure success of Digital programs Understand success parameter...
Posted 3 months ago
1.0 - 6.0 years
1 - 3 Lacs
Ludhiana
Work from Office
Key Responsibilities: • Manage and nurture relationships with existing clients to ensure high retention rates. • Drive contract renewals by proactively engaging with customers before expiration. • Address client concerns and provide solutions to enhance customer satisfaction. • Identify upsell and cross-sell opportunities to expand client engagement with our offerings. • Collaborate with internal teams, including customer support and product teams, to resolve client issues and improve service offerings. • Monitor client usage and engagement to detect potential churn risks and take preventive actions. • Maintain accurate records of customer interactions, renewal pipelines, and sales activitie...
Posted 3 months ago
1.0 - 6.0 years
3 - 8 Lacs
Noida
Work from Office
Job Summary: GTF Technologies is seeking a dedicated and dynamic Account Manager/Executive to join our team. The ideal candidate will act as the bridge between our clients and the agency, ensuring smooth communication, project execution, and overall client satisfaction. This role requires a proactive individual who is adept at managing multiple clients and campaigns in the fast-paced digital marketing environment. Key Technical Skills:- Google Ads, Meta Ads, Google Analytics, Google Tag Manager, A/B Testing Key Responsibilities: Client Relationship & Strategic Leadership: Act as the senior point of contact for key clients, building trusted partnerships while deeply understanding their busine...
Posted 3 months ago
1.0 - 2.0 years
4 - 8 Lacs
Gurugram
Work from Office
Why will you love working with us? - We are India's leading AI-powered care management platform. - Our vision is to be the de-facto healthcare expert in every home, viding access to the most personalized & real-time care to imve the quality & longevity of lives. - Zyla takes a clinical apach to vide hyper-personalized and real-time care delivered by an able team of experienced doctors & medical experts to imve the health outcomes of the user. - We have the finest talent across technology, data science, medicine, and management, and a duct with an NPS of +70! We are one of the highest-rated Medical apps on the Google Play store (4.8+ consistently) and have been recognized by Google across Goo...
Posted 3 months ago
1.0 - 4.0 years
2 - 4 Lacs
Sonipat, Bengaluru, Delhi / NCR
Work from Office
Job Title: Customer Success Manager Job Location: Delhi-NCR Company Name: Licks Petcare Private Limited Job Overview: We are seeking a proactive and empathetic Customer Success Manager to build lasting relationships with our customers and ensure their long-term satisfaction and success. This role goes beyond supportit's about advocacy, engagement, and creating an exceptional customer experience that drives loyalty and growth. Roles & Responsibilities: Own the post-sale customer journey, from onboarding to renewal and expansion. Build deep relationships with cat parents, understanding their needs and aligning them with our solutions. Act as a trusted advisor to customers, helping them achieve...
Posted 3 months ago
6.0 - 11.0 years
6 - 11 Lacs
Ahmedabad
Work from Office
Adecco is currently hiring for a Client Success Manager position in Ahmedabad Experience: 6 to 12Years Functional Area: Client Servicing / Key Account Management Role Category: Corporate Sales / B2B Client Management Education: UG: Any Graduate (Required) PG: MBA/PGDM in Marketing (Preferred) Job Description We are looking for an experienced and passionate Client Success Manager / Sr. Manager to manage key client relationships, handle escalations, and ensure timely delivery of HR and staffing services. This role is responsible for account growth, retention, and end-to-end service satisfaction. Key Responsibilities: Manage existing client accounts and maintain long-term relationships Handle c...
Posted 3 months ago
5.0 - 8.0 years
7 - 9 Lacs
Hyderabad
Work from Office
Job Title: Manager - Client Success Location: Hyderabad, Telangana Company: Harmony United Medsolutions Pvt. Ltd. About Us: Harmony United Medsolutions Pvt. Ltd. [HUMS] is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With nine years of experience, we have perfected our end-to-end services in medical billing, A.R. management, and other essential healthcare facets. We provide our services to Harmony United Psychiatric Care, a US-based Healthcare Company. We pride ourselves on our commitment to excellence, creativity, and pushing the boundaries of what's possible. As w...
Posted 3 months ago
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