344 Client Success Jobs - Page 13

Location: Multiple Cities (Local candidates preferred) Experience: 3+ Years Industry: Fintech / Collections / SaaS / Financial Services Department: Customer Success / Client Servicing / Account Management Employment Type: Full Time, Permanent Role Overview: We are hiring a proactive and experienced Customer Success Manager (CSM) to help clients adopt and efficiently use our collection technology solutions. The ideal candidate will be a Subject Matter Expert (SME) with deep industry insight, a passion for client relationships, and the ability to drive product usage and satisfaction. Key Responsibilities: Guide clients in adopting the companys solutions and maximizing value Conduct regular cli...

Seeking an entrepreneurial, growth-oriented, self-starter to be a key contributor in an award-winning Digital Brand Management Agency. The incumbent will be a master communicator with an equal flair for both creative as well as business communications. Whats on offer - The chance to be part of a young, fun, and growing organization and the opportunity to build expertise in managing large MNC clients. - Be the primary representative of the agency’s engagement with the client and the owner of the client’s marketing success. - Lead the development of client campaign strategy to meet organizational objectives. - Execute campaign plans with a keen eye on detail to meet and exceed defined success ...

Freshers (Graduates) & Experienced can apply - Gurgaon Customer Service – Voice Process Only Excellent communication skills Salary: 4-7 LPA | Max Age: 27 yrs 5 days WFO | 24*7 shifts & offs 1 side cab (odd hrs) & shuttle service WhatsApp: 9810996899 Required Candidate profile Graduates with excellent English communication skills Prior voice process/customer service experience preferred Freshers only with Excellent communication skills Email: latika.chopra05@gmail.com

Role: Customer Success Manager Location: Pune | Work from Office About the Role As a Customer Success Manager at SMS Magic, youll be the voice of our customers—owning relationships, driving adoption, and ensuring they gain maximum value from our solutions. You’ll manage accounts end-to-end, boost customer satisfaction, and identify growth opportunities through cross-sell and up-sell initiatives. Key Responsibilities Manage a portfolio of B2B SaaS accounts; drive renewals, retention & revenue growth. Conduct Quarterly Business Reviews (QBRs) and regular check-ins to track success metrics. Proactively engage with customers to enhance experience & reduce churn. Analyze account data to identify ...

Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client. Responsibilities Experience and Skills Required: Typically, 10-15 years of total customer success and renewals/Sales/Channel experience. Min. 5 years of Software/Database sales experience is preferred. Experience managing enterprise account and creating upsell opportunities in a complex market is required. Broad knowledge of database and software & hardware business is preferred. Strong experience in driving go-to-market strategy/activities at scale. Strategic Sales Planning & Implementation - Orchestrates the development of strategic initiatives to advanc...

Protecting Client Restaurant's Bottom Line through resolving disputes efficiently Automate dispute process for orders from platforms like Uber Eats, DoorDash Real-Time Monitoring Recover Lost Revenue Flag Suspicious Customers Financial reconciliation Required Candidate profile Excellent oral & written comm skills Exp. in Retail/Restaurant industry Comprehensive exp. with various restaurant aggregator platforms, POS Understanding of shared services/ COE operating models

RESPONSIBILITIES Own and drive multiple implementations for customers. Single point responsibility to ensure the success of the projects. Ensure projects implement defined organization standards and processes to ensure risk free delivery Capture and share client feedback with the team to understand their needs and pain points Work with organization partners/resellers to effectively manage client onboarding, Implementation and support activities. Create and deliver relevant and impactful communications for diverse audiences (executives, customers, staff across functions) Resolve customer issues by collaborating with technical consultants as needed Collaborate with other functional leads to de...

RESPONSIBILITIES Own and drive multiple implementations for customers. Single point responsibility to ensure the success of the projects. Ensure projects implement defined organization standards and processes to ensure risk free delivery Capture and share client feedback with the team to understand their needs and pain points Work with organization partners/resellers to effectively manage client onboarding, Implementation and support activities. Create and deliver relevant and impactful communications for diverse audiences (executives, customers, staff across functions) Resolve customer issues by collaborating with technical consultants as needed Collaborate with other functional leads to de...

We are aggressively scaling and seeking ambitious Sales Specialists ready to disrupt the HR Tech and GenAI markets in metro cities, starting with Bangalore.

Act as an AI marketing solutions expert in order to identify, create, and implement marketing solutions to achieve measurable business results for our partners. Design metrics and measures for determining the ROI on companies products and services

About the Role Were looking for a proactive Associate Customer Success Manager to champion customer satisfaction, retention, and growth for our SaaS product suite. This role is pivotal in customer onboarding, relationship management, and product advocacy. Key Responsibilities Manage the setup and delivery for ANSR’s mid-market customers, ensuring a seamless onboarding experience. Showcase product value by delivering engaging presentations and demos that highlight the benefits of our suite. Serve as the first point of contact for customers, handling inquiries and building strong relationships to ensure satisfaction with our products and services. Provide customer support via phone, email, and...

Job description: Designation : Manager - Customer Success Location : Bangalore Key Responsibilities: Client Relationship Management: Serve as the primary point of contact for key accounts. Build and nurture strong, long-lasting relationships with clients. Understand client needs and align company services to meet those needs. Service Delivery Oversight: Ensure seamless delivery of services in line with client expectations. Monitor service performance metrics and ensure SLA compliance. Proactively address service issues or concerns. Account Growth & Retention: Identify opportunities for upselling and cross-selling. Collaborate with the sales team to support business development strategies. De...

Management of Major and Severe impacting incidents primarily involving large scale infrastructure, issues or high risk data application issues. This includes but is not limited to: Time sensitive communication to the business partners and others when SLA/Customer impact is identified. Running both technical conference bridges and business update calls. Collating technical and business impact. Driving decision making for incident resolution with the goal of minimizing impact to the business. Escalation to Senior IT Management. Providing incident updates to stakeholders. (Service announcements). Capturing incident follow ups and assisting in compiling Post Mortems. Identifying stability trends...

Management of Major and Severe impacting incidents primarily involving large scale infrastructure, issues or high risk data application issues. This includes but is not limited to: Time sensitive communication to the business partners and others when SLA/Customer impact is identified. Running both technical conference bridges and business update calls. Collating technical and business impact. Driving decision making for incident resolution with the goal of minimizing impact to the business. Escalation to Senior IT Management. Providing incident updates to stakeholders. (Service announcements). Capturing incident follow ups and assisting in compiling Post Mortems. Identifying stability trends...

We are seeking a Customer Success Manager with strong technical skills to join our team. The ideal candidate will be proactive, customer-obsessed, and capable of bridging the gap between business needs and technical solutions. You will play a key role in onboarding clients, driving adoption, ensuring retention, and uncovering growth opportunities Key Responsibilities: Serve as the primary point of contact for customers post-sale, guiding them through onboarding, training, and adoption phases. Collaborate with customers to define success milestones and ensure timely achievement. Assist customers in setting up and navigating our SaaS platform, troubleshooting issues, and optimizing usage. Act ...

As a Customer Success Executive at Waybeo, you will collaborate with the customer success team in ensuring that customers are satisfied and receiving value from our products and services. Youll assist in building and maintaining relationships with clients, addressing customer queries, and helping improve the overall customer experience. Key Responsibilities: Collaborate with the Customer Success team in managing customer accounts. Work with cross-functional teams (e.g., Tech, Sales, Marketing, Support) to ensure customer needs are met. Support onboarding and training of new customers to ensure successful product adoption. Learn more about competitors and analyse how to integrate new processe...

You will be the primary point of contact for clients, responsible for building long-term relationships, ensuring client satisfaction, and delivering high-quality service. Email your resume to | careers@walnut.in

We are looking for motivated CSM to join our BD team. These positions will be responsible for originating new accounts, developing key account strategies, maintaining relationships with clients, upselling & cross selling QuoDeck’s products & services Perks and benefits EPFO, Health Insurance

Role Overview We are seeking a passionate, client-focused leader with 5-8 year's relevant experience to head our Customer Success function at Pococare. In this role, you will act as the primary advocate and strategic advisor for our enterprise clients, ensuring they achieve their business objectives through our health-tech platform. This position is pivotal in driving smooth onboarding , high user engagement, and 100% contract renewals by building trusted partnerships with mid- to senior-level client stakeholders. The ideal candidate comes from healthcare or adjacent sectors (insurance, wellness, corporate benefits) and brings enterprise-level account management experience not a background i...

Key Responsibilities: • Monitor and Analyze KPIs: Track and analyze key performance indicators such as customer sentiment, engagement scores, and service request completion SLAs. Use data-driven insights to drive customer success strategies and ensure customer satisfaction. Customer Health Monitoring: Regularly monitor customer health and provide actionable insights based on KPIs to prevent churn, identify risks, and capitalize on opportunities for expansion. Business Reviews & Check-ins: Conduct regular business reviews and check-in meetings with customers to assess performance, review KPIs, understand customer needs, and align our solutions with their goals. Proactive Customer Engagement: ...

About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to emp...

Sr. Customer Success Manager/Project Manager Experience: 6 - 10 Years Exp Salary : Competitive Preferred Notice Period : Within 30 Days Opportunity Type: Hybrid (Bengaluru) Placement Type: Permanent (*Note: This is a requirement for one of Uplers' Clients) Must have skills required : Customer success manager, Implementation Consultant, Project Management Ripplehire (One of Uplers' Clients) is Looking for: Sr. Customer Success Manager/Project Manager who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you. Role Overvie...

Sr. Customer Success Manager/Project Manager Experience: 6 - 10 Years Exp Salary : Competitive Preferred Notice Period : Within 30 Days Opportunity Type: Hybrid (Bengaluru) Placement Type: Permanent (*Note: This is a requirement for one of Uplers' Clients) Must have skills required : Customer success manager, Implementation Consultant, Project Management Ripplehire (One of Uplers' Clients) is Looking for: Sr. Customer Success Manager/Project Manager who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you. Role Overvie...

Sr. Customer Success Manager/Project Manager Experience: 6 - 10 Years Exp Salary : Competitive Preferred Notice Period : Within 30 Days Opportunity Type: Hybrid (Bengaluru) Placement Type: Permanent (*Note: This is a requirement for one of Uplers' Clients) Must have skills required : Customer success manager, Implementation Consultant, Project Management Ripplehire (One of Uplers' Clients) is Looking for: Sr. Customer Success Manager/Project Manager who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you. Role Overvie...

Company: SignOff Semiconductors Location: Bangalore Job Description : Account Manager (Design Services) We are looking for an experienced Account Manager to lead customer engagements and drive strategic growth in the design services space. The ideal candidate will be responsible for managing key accounts, identifying new business opportunities, and aligning cross-functional teams to ensure customer satisfaction and business success. Key Responsibilities: Drive and coordinate meetings focused on customer feedback, roadmap alignment, budgeting, skill gap analysis, and upselling opportunities. Identify and engage early with potential business opportunities. Maintain a regular meeting cadence wi...