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1.0 - 4.0 years
2 - 3 Lacs
Rajkot
Work from Office
Ensure client satisfaction, drive product adoption, and handle onboarding, training, support, renewals, and upsells. Build strong relationships, track usage, and improve retention for iSmartRecruit.
Posted 4 months ago
1.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
About the Company: Ambak Fintech Pvt Ltd is a fast-growing financial services company specializing in Home Loans (HL) and Loan Against Property (LAP) . We are committed to delivering personalized financial solutions by building strong partnerships and trusted client relationships. *For Instant Reply share your resume on anusha.mishra@ambak.com or 9569988658* Role Overview: We are looking for a Key Account Manager who can drive business through effective client engagement and strong field presence. The ideal candidate should have experience in the home loan/LAP segment , with a deep understanding of channel partner relationships , client servicing , and sales operations . Key Responsibilities...
Posted 4 months ago
0.0 - 3.0 years
3 - 4 Lacs
Gurugram
Work from Office
Client Engagement Specialist At POD - Josh Technology Group , We are seeking talented and experienced Client Engagement professionals to join our team. You will be responsible for building and maintaining strong relationships with colleges and universities across the country. You will play a crucial role in ensuring client satisfaction, retention, and maximizing business opportunities. The primary objective is to enhance the overall client experience by providing exceptional service and support throughout the lifecycle. Required Experience: 0-3 years of experience in Client Servicing Experience (Freshers can also apply). Work Location: Gurugram/Gurgaon - Work from the office (2 Saturdays in ...
Posted 4 months ago
2.0 - 3.0 years
1 - 3 Lacs
Chandigarh
Work from Office
Responsibilities: * Manage client accounts: deliver exceptional service & drive growth * Collaborate with cross-functional teams on projects & initiatives * Build strong relationships through regular communication & feedback
Posted 4 months ago
1.0 - 6.0 years
3 - 5 Lacs
Bangalore Rural
Work from Office
Role Details: Designation : Associate Mode: Work from Office (6 Days working) Location- Plot No. 317-P, 319-P, Jigani-Bommasandra link Road, Jigani, Anekal Taluk, Bengaluru Urban, Karnataka, 562106 Job Description: The Client Service Associate at Delhivery will be responsible to provide exceptional service and support to customers, ensuring their satisfaction with Delhivery's products and services. You will handle inquiries, complaints, and requests through various communication channels, including phone, email, and chat. Your role involves understanding customer needs, resolving issues, and delivering accurate and timely information. Key Responsibilities: Providing assistance with shipment ...
Posted 4 months ago
2.0 - 7.0 years
10 - 15 Lacs
Hyderabad
Work from Office
2–5 years of experience in founders office Working in ambiguity & wearing multiple hats Exp in entertainment or AI tech Taking ownership of core functions from operations & growth to client success & team building Execute daily business operations
Posted 4 months ago
3.0 - 8.0 years
8 - 15 Lacs
Bengaluru
Work from Office
Request you to please share your resume on muskan.chaudhary1@indiamart.com or WhatsApp on 9034322628 Lead and manage a team of 20 to 30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention target...
Posted 4 months ago
4.0 - 8.0 years
12 - 20 Lacs
Pune
Work from Office
Request you to please share your resume on akriti.kapoor@indiamart.com or WhatsApp on 9034322628 Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. Build strong, professional relationships with clients and ensure prompt issue resolution. Hire, train, and retain team members with tailored development plans and ongoing skill enhancement. Provide consultative support to clients, offering tailored digital marketing solutions. Conduct 2 to 3 face-to-face client meetings daily to drive engagement and retention.
Posted 4 months ago
3.0 - 8.0 years
8 - 15 Lacs
Bengaluru
Work from Office
Request you to please share your resume on akriti.kapoor@indiamart.com or WhatsApp on 9034322628 Lead and manage a team of 20 to 30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets th...
Posted 4 months ago
0.0 - 3.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Responsibilities: Lead Qualification Collaborate with the sales team Customer Relationship Management Product Knowledge Feedback and Improvement Query and dispute resolution through SLAs
Posted 4 months ago
1.0 - 3.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Urgent Opening for Customer Success Associate - Koramangla-Bangalore Posted On 12th Aug 2015 09:18 AM Location Koramangla-Bangalore Role / Position Customer Success Associate Experience (required) 1-3 years Description Our client is data integration company that helps users move data from various business apps with ease. They recently received a $2 million funding and are poised to capture the market. As a part of this expansion, they are currently looking for a Customer Success Associate with an exceptional portfolio. What is the role When its about Customer Success, we hold ourselves to a high standard. In fact, one of our company values is to create a WoW experience for our customers and ...
Posted 4 months ago
1.0 - 2.0 years
3 - 6 Lacs
Pune
Work from Office
Responsibilities: * Ensure customer satisfaction & retention * Manage client relationships * Collaborate with sales team on renewals * Monitor key performance indicators * Drive upselling opportunities
Posted 4 months ago
0.0 - 1.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Address customer inquiries via email, chat, and phone regarding orders, pricing, and PCB requirements. Assist order placement, shipment tracking, and resolution of issues resolve customer concerns efficiently customer retention and satisfaction
Posted 4 months ago
2.0 - 5.0 years
1 - 3 Lacs
Agra
Work from Office
We are hiring an Account Manager for Company. The ideal candidate should have experience in client handling, strategy development, content calendar creation, brand planning, and client servicing, with excellent communication skills.
Posted 4 months ago
4.0 - 9.0 years
3 - 7 Lacs
Mumbai
Work from Office
Management of Major and Severe impacting incidents primarily involving large scale infrastructure, issues or high risk data application issues. This includes but is not limited to: Time sensitive communication to the business partners and others when SLA/Customer impact is identified. Running both technical conference bridges and business update calls. Collating technical and business impact. Driving decision making for incident resolution with the goal of minimizing impact to the business. Escalation to Senior IT Management. Providing incident updates to stakeholders. (Service announcements). Capturing incident follow ups and assisting in compiling Post Mortems. Identifying stability trends...
Posted 4 months ago
3.0 - 8.0 years
6 - 9 Lacs
Bengaluru
Work from Office
Management of Major and Severe impacting incidents primarily involving large scale infrastructure, issues or high risk data application issues. This includes but is not limited to: Time sensitive communication to the business partners and others when SLA/Customer impact is identified. Running both technical conference bridges and business update calls. Collating technical and business impact. Driving decision making for incident resolution with the goal of minimizing impact to the business. Escalation to Senior IT Management. Providing incident updates to stakeholders. (Service announcements). Capturing incident follow ups and assisting in compiling Post Mortems. Identifying stability trends...
Posted 4 months ago
2.0 - 4.0 years
10 - 20 Lacs
Bengaluru, Delhi / NCR
Work from Office
Your core job is to own our customer relationships, make them successful and fans of BiteSpeed. • Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue
Posted 4 months ago
2.0 - 5.0 years
10 - 18 Lacs
Gurugram
Work from Office
Job Description: Implementation Consultant Morningstar is committed to empowering investor success. One way we accomplish this is by offering independent research and great software products to financial advisers and individual investors. We believe that when the investor wins, we all win. At Morningstar, your contributions have meaning and can drive change. We offer a place where talented, driven people can grow. Our differences are our strength; the fact that we dont all think the same way and encourage unique perspectives helps create great products and services for our clients. The Opportunity We’re a seeking an Onboarding and Implementation Consultant. As an Onboarding and Implementatio...
Posted 4 months ago
6.0 - 11.0 years
10 - 12 Lacs
Mumbai
Work from Office
Team Manager will oversee accounts, ensuring active engagement, guiding the team on CRM tools and product knowledge, identifying high-potential clients, and driving conversion includes tracking team performance and implementing strategic action plans
Posted 4 months ago
0.0 - 2.0 years
3 - 5 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Job Summary: You will be responsible for driving sales growth by developing and maintaining relationships with key accounts. You will be expected to rocket sales transaction by implementing effective sales strategies, negotiation, and developing innovative solutions and offers that meet the needs of our customers and drive growth. Key Responsibilities: Develop and maintain relationships with key account YouTubers and strategic partners Connect on call with YouTubers in United Stated/Canada and understand their expectation to grow their channel and help them reach their goal. Achieve and exceed sales targets through effective planning and execution of sales strategies Identify opportunities f...
Posted 4 months ago
1.0 - 3.0 years
3 - 3 Lacs
Noida
Work from Office
Job Title: Key account associate (JOB HAI) About Us : InfoEdge is a dynamic job platform connecting talent with opportunities. We strive to provide excellent client service and innovative solutions to support our partners hiring needs. As a Client delivery Associate, you will play a vital role in maintaining and enhancing our relationships with key clients, ensuring they receive the highest level of support and service. Responsibilities: Key client Relationship Management Issue Resolution Cross-functional Collaboration Problem Solving Performance Tracking Skills Required: Strong communication and interpersonal skills. Problem-solving abilities with a proactive mindset. Ability to multitask a...
Posted 4 months ago
6.0 - 11.0 years
7 - 13 Lacs
Ahmedabad
Work from Office
Key Responsibilities Execute sales strategy to drive revenue growth Own and control direct costs pertaining to the sales delivery, primarily human resource related. Collaborate with Cluster Manager and TLC Corporate teams to analyze data, develop lead generation marketing opportunities for member acquisition, review the membership product, scripts and narrative to the customer and to provide feedback from the voice of the customer. Support TLC Tech products success in your area through advocacy and training Cultivate a good working relationship with the hotel / client teams with a positive narrative on the Program contribution and its performance for the benefit of the hotel Collaborate with...
Posted 4 months ago
2.0 - 4.0 years
6 - 10 Lacs
Bengaluru
Remote
Job Description: Build strong client and internal relationships and deliver client value using worxogo technology platforms Take ownership of the implementation plan and ensure on time delivery of results of highest quality Onboard users on worxogo platform and engage with client teams to drive adoption Desired skills: Excellent communication skills Good excel and presentation skills Should be able to take end-to-end ownership to deliver outcomes Should have the ability to pay attention to detail Education & Experience: BE, BBA, MBA from Tier 2/3 colleges OR Commerce & Science Graduates with good communication skills 2 years of work experience.
Posted 4 months ago
8.0 - 13.0 years
14 - 20 Lacs
Bengaluru
Work from Office
Job description: Designation : Manager/Sr Manager Business Assurance Location : Bangalore - Diamond District, Domlur. Key Responsibilities: Client Relationship Management: o Serve as the primary point of contact for key accounts. o Build and nurture strong, long-lasting relationships with clients. o Understand client needs and align company services to meet those needs. Service Delivery Oversight: o Ensure seamless delivery of services in line with client expectations. o Monitor service performance metrics and ensure SLA compliance. o Proactively address service issues or concerns. Account Growth & Retention: o Identify opportunities for upselling and cross-selling. o Collaborate with the sa...
Posted 4 months ago
4.0 - 9.0 years
7 - 15 Lacs
Chennai
Work from Office
Dear All, We are excited to announce a job opportunity at IRIS KPO Resourcing India Pvt Ltd for the position of Customer Success Advisor. We are seeking skilled and detail-oriented Customer Success Specialists (Specialist in International Markets, Preferably US and UK Market) with 58 years of experience in Customer Success. Location: Nungambakkam, Chennai Shift: US Shift (6 PM 3 AM) Work Days: Monday to Friday Purpose of the Job: As Customer Success Business Partner (CSBP) you will be a trusted advisor for our key customers and strategic service partners. You will be a key bridge to help them maximize the use of our school management software and ensure our direct and mutual customers receiv...
Posted 4 months ago
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