344 Client Success Jobs - Page 14

Responsibilities: * Manage client relationships through engagement & retention. * Coordinate photo-shoots from start to finish. * Ensure client satisfaction with timely communication & issue resolution. * Maintain client data.

As a Customer Success Manager (CSM) for Network Integration solution & services, you will be responsible for fostering long-term relationships with clients, ensuring the successful implementation and adoption of proposed solution & services, and maximizing the value clients derive from our services. You will act as the key liaison between customers and internal teams, ensuring customer satisfaction, retention, and growth. Key Responsibilities: Serve as the primary post-sale point of contact for a portfolio of clients. Drive customer onboarding and ensure a seamless implementation of Network Integration solutions & services (e.g. cloud infra, networking, cybersecurity, software platforms). De...

As a Customer Success Manager (CSM) for Network Integration solution & services, you will be responsible for fostering long-term relationships with clients, ensuring the successful implementation and adoption of proposed solution & services, and maximizing the value clients derive from our services. You will act as the key liaison between customers and internal teams, ensuring customer satisfaction, retention, and growth. Key Responsibilities: Serve as the primary post-sale point of contact for a portfolio of clients. Drive customer onboarding and ensure a seamless implementation of Network Integration solutions & services (e.g. cloud infra, networking, cybersecurity, software platforms). De...

Customer Service -Voice UG/Grad with min 06 month exp in Int Voice CTC- upto 6 LPA + Variables WFO-5 days working Night shifts Location- Pune Both side cab facilities Immediate Joiner

Role & responsibilities Manage and nurture long-term relationships with school clients across assigned regions Serve as the single point of contact for all client interactions, updates, and service issues Reconnect with previous clients to explore re-engagement and drive renewed business Identify and pursue opportunities for upselling and cross-selling Collaborate with internal teams (design, production, dispatch) to ensure timely order fulfilment Deliver exceptional post-sales support and maintain a high level of customer satisfaction Regularly update client records using CRM tools and provide performance reports Preferred candidate profile Excellent verbal and written communication skills ...

About Info Edge Info Edge's mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to ...

Job Description: Customer Support Specialist Location: Client Location - Ghaziabad Experience: 5-7 years (preferably in a SaaS environment) Educational Background: Technical education (Bachelors in Computer Science, IT, or related field). Certifications or relevant courses will be an advantage. ** Proficiency in English and Hindi are a must for this role. Job Overview: We are looking for an experienced Customer Support Specialist to be based at our client location in Ghaziabad. The ideal candidate will be responsible for providing exceptional support to our customers, ensuring smooth usage of our SaaS products. You will act as the primary point of contact for clients, addressing their techni...

Job Role: Customer Support Specialist - SaaS product or application only! Location: Client Location - Gurgaon/Gurugram (Delhi NCR) Experience: 3-5 years of relevant experience (in CS) in a SaaS environment Educational Background: Technical education (Bachelors in Computer Science, IT, or related field) is preferred. Certifications or relevant courses will be an advantage. Job Overview: We are looking for an experienced Customer Support Specialist to be based at our client location in Delhi-NCR. The ideal candidate will be responsible for providing exceptional support to our customers, ensuring smooth usage of our SaaS products. You will act as the primary point of contact for clients, addres...

About Info Edge Info Edge's mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to ...

Request you to please share your resume on akriti.kapoor@indiamart.com or WhatsApp on 9034322628 Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. Build strong, professional relationships with clients and ensure prompt issue resolution. Hire, train, and retain team members with tailored development plans and ongoing skill enhancement. Provide consultative support to clients, offering tailored digital marketing solutions. Conduct 2 to 3 face-to-face client meetings daily to drive engagement and retention.

Role & responsibilities We are seeking a proactive Virtual Customer Success Account Manager (vCSAM) to manage customer relationships, ensure satisfaction, and drive successful service delivery. This role requires strong communication skills, attention to detail, and collaboration with various teams. As a vCSAM, you will leverage your technical expertise, business acumen, and industry perspectives to orchestrate post-sales delivery and support of Microsofts products and services in partnership with primary delivery leads, empowering customers to achieve meaningful business outcomes by accelerating value realization and service utilization. If you are tech-savvy with a passion for Cloud and IT...

Role & responsibilities As a primary POC for the client, the Account Manager is responsible for the overall health of the portfolio assigned Influence key performance metrics of the portfolio- Usage Metrics, MRR (Monthly Recurring Revenue), NPS (Net Promoter Score) & Retention Use a consultative approach to help clients grow their business using Petpooja products & services Ensure timely renewals of products & services Do a need/opportunity analysis to Up-sell/Cross-sell the relevant products Collaborate with Internal Teams to ensure top-notch service & support Give market insights/feedback of the product to the Tech team to enhance the product offerings Generate referral leads from your exi...

Job Title: Manager - Client Success Location: Hyderabad, Telangana Company: Harmony United Medsolutions Pvt. Ltd. About Us: Harmony United Medsolutions Pvt. Ltd. [HUMS] is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With nine years of experience, we have perfected our end-to-end services in medical billing, A.R. management, and other essential healthcare facets. We provide our services to Harmony United Psychiatric Care, a US-based Healthcare Company. We pride ourselves on our commitment to excellence, creativity, and pushing the boundaries of what's possible. As w...

Please share your updated resume on priyanshi.kaushik@indiamart.com or you can whatsapp at 90343 22628 Were looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned cli...

Hiring: International Voice Process (Customer Support) Location: Bangalore (Work from Office) Shift Timings: US Rotational Shifts (24x7) Working Days: 5 Days a Week (2 Rotational Offs) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 1 year of experience in Voice - Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure CTC: Up to 30k Plus Incentives CONTACT: Chanchal- 9251688424

About the Job: Please note: This is an onsite position in Pune (Kharadi) Timings: 6:30 PM - 3:30 AM Remote/Hybrid options are not available Role Description: Client Presentations & Demos: Conduct presentations and demos that clearly communicate the value proposition of Jeeva.ai to clients. Client Relationship Management: Maintain strong, ongoing relationships with existing clients, identifying opportunities for upselling, cross-selling, and ensuring repeat business. Onboarding New Clients: Lead the onboarding process, ensuring a smooth transition and a thorough understanding of our products and services. Account Performance Review: Regularly review client account performance, identify areas ...

Owning relationships with key clients, driving growth, ensuring high service standards, and acting as a strategic partner to maximize client satisfaction and retention. A blend of strategy + execution.

As a Customer Success Executive, you'll be the strategic partner to our clients, ensuring seamless onboarding, fostering long-term engagement, and driving measurable impact through our EdTech products/services. The role involves conducting tailored training sessions, analyzing user adoption metrics, and proactively resolving challenges to enhance both learning effectiveness and operational performance. Through close collaboration with product, support, and sales teams, the Customer Success Executive serves as the voice of the customer, helping shape future innovations that improve scalability, accessibility, and the overall learning experience. Key Responsibilities: Guide new clients through...

Job Title : Client Retension Executive Experience Required: Minimum 2 years of experience in handling escalations and retension of clients Location : Remote Department : Client Success Reports To : Director Job Summary: We are seeking a results-driven and dynamic Client Retension Executive who can resolve clients disputes and retain clients in the most effective manner. There is no team management responsibility in this role. This role demands expert problem-solving and strong communication. Though this is a remote (Work from Home) job, you must be able to commute to office when there is a requirement . Apart from handling escalations, you will also act in the capacity of a Relationship Mana...