344 Client Success Jobs - Page 12

Job Responsibilities: The Customer Success Leader (CSL) is responsible for driving long term customer success, adoption and advocacy of Prolifics clients. By establishing a strategy and clear vision our CSL team will be responsible for accelerating improvement in customer loyalty to support long term growth and improved adoption. Responsibilities Drive growth agenda for digital engagements/accounts and ensure consistency/predictability in the quality of delivery by meeting customer success expectations Needs to handle multiple accounts and be responsible to revenue and GM targets Manage stakeholder relationships at an account to ensure success of Digital programs Understand success parameter...

Key Responsibilities: • Manage and nurture relationships with existing clients to ensure high retention rates. • Drive contract renewals by proactively engaging with customers before expiration. • Address client concerns and provide solutions to enhance customer satisfaction. • Identify upsell and cross-sell opportunities to expand client engagement with our offerings. • Collaborate with internal teams, including customer support and product teams, to resolve client issues and improve service offerings. • Monitor client usage and engagement to detect potential churn risks and take preventive actions. • Maintain accurate records of customer interactions, renewal pipelines, and sales activitie...

Job Summary: GTF Technologies is seeking a dedicated and dynamic Account Manager/Executive to join our team. The ideal candidate will act as the bridge between our clients and the agency, ensuring smooth communication, project execution, and overall client satisfaction. This role requires a proactive individual who is adept at managing multiple clients and campaigns in the fast-paced digital marketing environment. Key Technical Skills:- Google Ads, Meta Ads, Google Analytics, Google Tag Manager, A/B Testing Key Responsibilities: Client Relationship & Strategic Leadership: Act as the senior point of contact for key clients, building trusted partnerships while deeply understanding their busine...

Why will you love working with us? - We are India's leading AI-powered care management platform. - Our vision is to be the de-facto healthcare expert in every home, viding access to the most personalized & real-time care to imve the quality & longevity of lives. - Zyla takes a clinical apach to vide hyper-personalized and real-time care delivered by an able team of experienced doctors & medical experts to imve the health outcomes of the user. - We have the finest talent across technology, data science, medicine, and management, and a duct with an NPS of +70! We are one of the highest-rated Medical apps on the Google Play store (4.8+ consistently) and have been recognized by Google across Goo...

Job Title: Customer Success Manager Job Location: Delhi-NCR Company Name: Licks Petcare Private Limited Job Overview: We are seeking a proactive and empathetic Customer Success Manager to build lasting relationships with our customers and ensure their long-term satisfaction and success. This role goes beyond supportit's about advocacy, engagement, and creating an exceptional customer experience that drives loyalty and growth. Roles & Responsibilities: Own the post-sale customer journey, from onboarding to renewal and expansion. Build deep relationships with cat parents, understanding their needs and aligning them with our solutions. Act as a trusted advisor to customers, helping them achieve...

Adecco is currently hiring for a Client Success Manager position in Ahmedabad Experience: 6 to 12Years Functional Area: Client Servicing / Key Account Management Role Category: Corporate Sales / B2B Client Management Education: UG: Any Graduate (Required) PG: MBA/PGDM in Marketing (Preferred) Job Description We are looking for an experienced and passionate Client Success Manager / Sr. Manager to manage key client relationships, handle escalations, and ensure timely delivery of HR and staffing services. This role is responsible for account growth, retention, and end-to-end service satisfaction. Key Responsibilities: Manage existing client accounts and maintain long-term relationships Handle c...

Job Title: Manager - Client Success Location: Hyderabad, Telangana Company: Harmony United Medsolutions Pvt. Ltd. About Us: Harmony United Medsolutions Pvt. Ltd. [HUMS] is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With nine years of experience, we have perfected our end-to-end services in medical billing, A.R. management, and other essential healthcare facets. We provide our services to Harmony United Psychiatric Care, a US-based Healthcare Company. We pride ourselves on our commitment to excellence, creativity, and pushing the boundaries of what's possible. As w...

Key Account Manager. In-office role, Gurgaon. About Zyla (www.zyla.in). Zyla Health is India's highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata Steel, AstraZeneca, Pfizer. Care implemented by Zyla spans across medical, physical and mental health needs, and powered by a complete in-house team of Doctors and experts as well as our proprietary AI engines Athena, Lea and Iris. The care starts wit...

About the Role:We are looking for a dynamic and proactive Customer Success Associate to join our team. In this role, you will play a crucial part in managing customer relationships, ensuring client success, and contributing to business growth. You will work closely with clients to help them maximize the value of our platform while also identifying new business opportunities.Key Responsibilities:1. Customer Success Management- Act as the primary point of contact for assigned customers, managing onboarding, training, and ongoing support.- Understand clients' business goals and provide strategic advice on utilizing Sekel Technologies' platform effectively.- Conduct regular check-ins to ensure c...

How you will make an impact:. Strategic Account Ownership:.- Take ownership and lead the scaling of key accounts within the pharma, insurance, and corporate channels of Zyla Health.- Devise and execute impactful strategies for client projects, ensuring seamless implementation and continuous measurement of KPIs.- Develop and execute strategic account management plans to maximize revenue growth and client retention.- Lead and mentor the key account management team, setting performance goals and monitoring their success.- Build and maintain strong, long-lasting relationships with key clients, understanding their needs and aligning company solutions to meet them.- Identify opportunities to expan...

Overview: As a Senior Customer Success Representative , you will be the driving force behind ensuring client satisfaction, retention, and growth. You will manage and nurture client relationships from onboarding to long-term engagement, resolve challenges proactively, and identify opportunities for expansion and upselling. Your ability to balance strategic oversight with hands-on execution will be crucial in fostering strong partnerships and maximizing customer value. You will collaborate closely with internal departments including Ad Operations, Sales, and Marketing to deliver superior service and business results. Responsibilities: 1. Customer Retention and Growth: Maintain a consistent rev...

Onboard new clients, ensuring a transition from Sales and help them get started with our software platform. Serve as main contact for a portfolio of clients, building strong relationships Respond to product inquiries and provide technical guidance.

Customer Success Role Min 3-7 Yrs of Exp Required in Client Success/Customer Success (End to end Client Onboarding) GGN/US shifts CTC upto 13L (Including Bonus) Pls Call Vikas: 8527840989 Email: vikasimaginators@gmail.com Required Candidate profile KEY SKILLS Client Success |Customer Success | SaaS |Project Management |Client Relationship |Client Support |Client Engagement |Client Onboarding |Client Servicing Client Management | Product Adoption

Hiring for US and UK Brands need excellent communication skills UG/Grad with experience and freshers eligible salary upto 8.5 LPA/unlimited performance based incentives 5 days working/2 days offs location- Gurgaon/Noida MOB- BHAVYA 8860230203 Perks and benefits BOTH SIDE AC CABS, LUCRATIVE INCENTIVES

- Client Journey Monitoring: Regularly check in on clients to track their progress. Collect testimonials, videos, and feedback from clients to gauge their satisfaction and improvement. Maintain detailed records of client progress reports. - Operations Support: Collaborate with the operations team to ensure smooth client experiences. Address and resolve any issues clients may encounter during their journey. - Sales Support: Assist the sales team with client renewals. Generate new business opportunities by leveraging client feedback and success stories. Promote and encourage client referrals.

Requirement Elicitation and Analysis Stakeholder Communication Documentation Project Management Process Improvement Interpersonal Skills

Hiring for Outreach Specialist Skills - Client Servicing, Outreach Sales, Customer success Min 4 Years of exp Salary up to 12.5 LPA Loc - Gurgaon Immediate Joiners contact 9213608933 ( Ritik ) Email - ritik.imaginators@gmail.com

Workday Support is looking for a dedicated, ambitious and self-driven Technical Account Manager with a passion for customer relations. This role requires a self-motivated professional with technical acumen that consistently brings a high level of commitment to customers and Workday teammates. The ideal candidate brings strong communication and project management skills as well as strong technical background and the ability to strategically and tactically navigate the challenges with large and complex customers. The Technical Account Manager will develop and maintain close relationships with a strategic group of implementing and production customers. The ideal candidate will coordinate and pr...

Key Job Description: 2-4 years experience in a customer-facing, technical roles in either SaaS, Ecommerce, or Marketing automation technology Manage a portfolio of existing accounts by maintaining engagement and utilizing value-based account management techniques for retention and growth. Lead the onboarding process for new clients and work on any new implementation requirements Conduct regular business review meetings (weekly/monthly/quarterly, as needed) with C-level executives to incorporate account performance metrics, industry insights, best practices for customers, and identification of areas for improvement and growth opportunities. Serve as the initial point of contact for escalated ...

This is 1 year renewable contractual role. This position will report to the Sr Manager of SASE Customer Success EMEAL and is a great opportunity for a talented individual who has the desire to associate with a fast-growing company in a truly international environment. This role may require travel to business meetings and events and requires reliable transportation to do so. If a contractor hire chooses to drive with customers as their passengers or for other business reasons, hires must be in possession and maintain a valid drivers license. Role & responsibilities This position calls for someone who possesses a good background in Customer Success, Cybersecurity and SaaS and works proactively...

Senior Customer Onboarding Specialist Chennai | Delivery Team| Full Time The Impact you will create in the Job: The Customer Onboarding Specialist plays a crucial role in ensuring new customers have a smooth and successful initial experience with our marketing cloud platform. This role involves guiding new clients through the onboarding process, providing comprehensive training and support, and ensuring they are successfully utilizing the platform to achieve their marketing goals. Key Responsibilities: Conduct thorough onboarding sessions for new customers, covering key platform features, best practices, and common use cases. Develop and deliver customized training materials, including prese...

Role Details: Designation : Associate Mode: Work from Office (6 Days working) Job Description: The Client Service Associate at Delhivery will be responsible to provide exceptional service and support to customers, ensuring their satisfaction with Delhivery's products and services. You will handle inquiries, complaints, and requests through various communication channels, including phone, email, and chat. Your role involves understanding customer needs, resolving issues, and delivering accurate and timely information. Key Responsibilities: Providing assistance with shipment tracking and delivery inquiries and drive regular engagement/quick response Resolving issues related to shipments (missi...

Customer Success Specialist Automation & Testing Focus Location: Work from Office, Hyderabad Job Type: Full-time Summary: We’re looking for a proactive and technically proficient Customer Success Specialist with a strong background in manual and automation testing to join our growing team. This role is central to enabling our clients to succeed with our innovative SaaS-based AI-powered Low-Code Automation platform. You’ll be the trusted advisor helping customers streamline their quality assurance processes, optimize testing workflows, and maximize platform adoption. If you're passionate about quality, automation, and building strong customer relationships, and enjoy being the bridge between ...

Position : Customer Success Manager Location: Noida Must be open for Flexible working Hours About the Role: Were looking for a proactive and strategic Customer Success Manager (CSM) with deep experience in HubSpot to join our team. In this role, you will be the primary point of contact for our clients post-sale, ensuring they maximize the value of HubSpot to achieve their business goals. Key Responsibilities: Serve as the main point of contact for a portfolio of clients using HubSpot. Onboard new clients, ensuring a smooth and effective transition into the platform. Understand clients’ business objectives and align HubSpot features to support those goals. Provide training, guidance, and best...

Only candidates with prior experience in Media/Advertising Agencies should apply. Strong coordination skills to manage communication between clients and internal teams. Good communication skills. Gender Preference: Male candidates only Required Candidate profile Responsible for regular client follow-ups and ensuring project timelines are met. Immediate joiners preferred. Contact: 8920937210 Industry: Media & Advertising Agency