AI Workflow Automation Specialist (Customer Success & Sales)

Scouto is revolutionizing the recruitment industry by introducing an autonomous AI recruiter that can handle sourcing, outreach, video-screening, candidate ranking, and scheduling seamlessly, without requiring human intervention. With a robust AI foundation and significant market traction, we are dedicated to simplifying the hiring process by making it instant, effortless, and fully AI-driven. If you are thrilled by the convergence of AI, automation, product development, and business growth, we are eager to have you on board. As a foundational AI Generalist at Scouto, you will play a versatile role, taking on various responsibilities such as establishing and automating internal procedures, ensuring customer satisfaction, providing valuable insights for product enhancement, and contributing to revenue generation. The fast-paced and dynamic environment provides an exciting opportunity for individuals who thrive in uncertainty, enjoy rapid experimentation, and are hands-on with AI technologies. Your primary areas of focus will include: Operations & Automation (40%): Identify repetitive tasks within support, sales, and internal operations, and automate them using AI APIs, Zapier/Make, LangChain, or lightweight scripting. Take ownership of the tools that are essential for the smooth functioning of Scouto. Customer Success & Support (20%): Manage onboarding processes and handle support tickets, collaborate with the engineering team to troubleshoot issues, and ensure customers derive maximum value from our services. Product Feedback & Growth (20%): Translate user pain points into actionable product suggestions, create rapid prototypes for solutions, and maintain a feedback loop with the product development team. Sales & Upsell (20%): Participate in product demonstrations, address technical inquiries, identify opportunities for upselling, and introduce automation into the sales pipeline. We are seeking individuals who possess the following qualifications: - Proficiency in AI technologies, familiarity with LLMs, prompt engineering, and experience with no-code AI stacks. - Sales and growth-oriented mindset with the ability to pitch ideas and comprehend revenue-driving strategies. - Technical expertise in APIs, Zapier/Make, Retool, and a bonus for proficiency in light scripting. - Customer-centric approach with strong problem-solving skills. - Entrepreneurial spirit, self-motivated, and adaptable to fast-paced environments. - Extra points for previous experience in SaaS, AI startups, customer success, sales engineering, or product operations. Joining us means: - Contributing to shaping the future of AI-powered recruitment as an integral part of the founding team. - Working closely with the founder and core team, offering significant scope for growth and visibility. - Accelerating your career progression towards leadership roles in success, growth, or operations. - Competitive compensation, flexible work arrangements, and the autonomy to define your role. If you are excited about the prospect of driving innovation, streamlining processes, and expanding rapidly, we would love to connect with you. Let's start a conversation about your future at Scouto.,