1650 Customer Jobs

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1.0 - 6.0 years

2 - 4 Lacs

kadapa, anantapur, hyderabad

Work from Office

Manage customers and ensure satisfaction Build and maintain client relationships Drive business growth through the team Lead and motivate the sales and marketing team Develop and implement sales strategies Monitor sales targets and team performance Required Candidate profile Graduate with min 1 year of sales exp Good communication skills Leadership/Convincing skills Understanding of client requirement Share CV at Riya@theinfinityspace.com / 93132 41521 Sr HR Riya Perks and benefits On Roll with Axis Group Career Growth Mediclaim

Posted 13 hours ago

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1.0 - 6.0 years

2 - 4 Lacs

tirupati, vijayawada, visakhapatnam

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Manage customers and ensure satisfaction Build and maintain client relationships Drive business growth through the team Lead and motivate the sales and marketing team Develop and implement sales strategies Monitor sales targets and team performance Required Candidate profile Graduate with min 1 year of sales exp Good communication skills Leadership/Convincing skills Understanding of client requirement Share CV at Riya@theinfinityspace.com / 93132 41521 Sr HR Riya Perks and benefits On Roll with Axis Group Career Growth Mediclaim

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1.0 - 6.0 years

2 - 4 Lacs

karimnagar, khammam, warangal

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Manage customers and ensure satisfaction Build and maintain client relationships Drive business growth through the team Lead and motivate the sales and marketing team Develop and implement sales strategies Monitor sales targets and team performance Required Candidate profile Graduate with min 1 year of sales exp Good communication skills Leadership/Convincing skills Understanding of client requirement Share CV at Riya@theinfinityspace.com / 93132 41521 Sr HR Riya Perks and benefits On Roll with Axis Group Career Growth Mediclaim

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0.0 - 2.0 years

0 - 0 Lacs

bangalore

On-site

Greetings from Personal Network! Top MNC Hiring Domestic Technical Support (Semi Voice Process) Location: Bangalore Position: Technical Support Associate Semi Voice Process Process: Domestic Technical Support (Voice) Shift: Day Shift Only Kickstart Your Career with a Leading MNC! A reputed multinational company is hiring Technical Support Associates for its Domestic Technical Support (Semi Voice Process) team. If youre passionate about technology, troubleshooting, and customer care, this is an excellent opportunity to develop your skills and grow in a professional, growth-driven environment. Key Responsibilities: Handle inbound and outbound calls related to technical issues from domestic cus...

Posted 14 hours ago

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0.0 - 2.0 years

0 - 0 Lacs

bangalore

On-site

Greetings from Personal Network! Top MNC Hiring Domestic Technical Support (Semi Voice Process) Location: Bangalore Position: Technical Support Associate Semi Voice Process Process: Domestic Technical Support (Voice) Shift: Day Shift Only Kickstart Your Career with a Leading MNC! A reputed multinational company is hiring Technical Support Associates for its Domestic Technical Support (Semi Voice Process) team. If youre passionate about technology, troubleshooting, and customer care, this is an excellent opportunity to develop your skills and grow in a professional, growth-driven environment. Key Responsibilities: Handle inbound and outbound calls related to technical issues from domestic cus...

Posted 15 hours ago

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0.0 - 2.0 years

0 - 0 Lacs

bangalore

On-site

Heres the paraphrased version with Priyas number listed first: Greetings from Personal Network! Top MNC Hiring Domestic Technical Support (Semi Voice Process) Location: Bangalore Position: Technical Support Associate Semi Voice Process Process: Domestic Technical Support (Voice) Shift: Day Shift Only Kickstart Your Career with a Leading MNC! A reputed multinational company is hiring Technical Support Associates for its Domestic Technical Support (Semi Voice Process) team. If you are passionate about technology, troubleshooting, and delivering excellent customer service, this is an ideal opportunity to enhance your skills and grow professionally in a dynamic, growth-focused environment. Key R...

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0.0 - 5.0 years

3 - 5 Lacs

bengaluru

Work from Office

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO industry or related field (education/CSR). Excellent communication skills in English language (written & spoken). Ability to work on rotational shifts i...

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2.0 - 6.0 years

4 - 6 Lacs

gurugram

Work from Office

Hiring For International Voice Customer Service Process - 5.90 LPA - GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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1.0 - 6.0 years

1 - 4 Lacs

gurgaon/gurugram

Work from Office

BPO Hiring For International Cell Phone Voice Process 4.00 LPA - Gurugram Grad/UG with 1Year Exp. with BpO B.E./B.TECH <60% & 1 Year Exp With BpO 9AM-9PM Shift 5 Day Cabs Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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0.0 - 5.0 years

3 - 5 Lacs

bengaluru

Work from Office

Freshers:22k Experienced:38k With saturday,Sun off work location:bomnahalli Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO industry or related field (education/CSR). Excellent communication skills in...

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1.0 - 5.0 years

2 - 4 Lacs

gurgaon/gurugram

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BPO Hiring For International Cell Phone Voice Process 4.00 LPA - Gurugram Grad/UG with 1Year Exp. with BpO B.E./B.TECH <60% & 1 Year Exp With BpO 9AM-9PM Shift 5 Day Cabs Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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1.0 - 6.0 years

1 - 4 Lacs

gurgaon/gurugram

Work from Office

BPO Hiring For International Cell Phone Voice Process 4.00 LPA - Gurugram Grad/UG with 1Year Exp. with BpO B.E./B.TECH <60% & 1 Year Exp With BpO 9AM-9PM Shift 5 Day Cabs Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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0.0 - 5.0 years

0 - 2 Lacs

gurugram

Work from Office

BPO - Hiring For Non Voice (Chat) Process - 2.65 LPA - Gurugram Graduates/Undergrad/B.E/B.Tech, All can apply. 24/7 Shifts 5 days Cabs Only Work From Office Call - Dipankar @ 9650094552 And Email CV@ jobsatsmartsource@gmail.com

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0.0 - 5.0 years

0 - 2 Lacs

gurgaon/gurugram

Work from Office

BPO -Hiring For Non Voice - Email and Chat Process -2.64 LPA -GGN Only Graduates Can Apply. NO BE / B.TECH / Undergrad. 24/7 Shifts 5 days Cabs Call - Dipankar @ 9650094552 Email CV @ jobsatsmartsource@gmail.com Only Work From Office Available

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0.0 - 5.0 years

1 - 3 Lacs

gurugram

Work from Office

BPO - Hiring For Non Voice E - Commerce Email And Chat Process - 23k - GGN Grad/UG/ Fresher Can Apply.. 24/7 5 days Both Side Cabs WFO Call - Dipankar @ 9650094552 CV@ jobsatsmartsource@gmail.com

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0.0 - 3.0 years

1 - 3 Lacs

gurugram

Work from Office

BPO - Hiring For Non Voice (Chat) Process - 3.20 LPA - Gurugram Graduates/Undergraduate, All can apply. 24/7 Shifts 5 days Cabs Only Work From Office Call - Dipankar @ 9650094552 And Email CV@ jobsatsmartsource@gmail.com

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1.0 - 6.0 years

3 - 7 Lacs

hyderabad

Work from Office

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Call Umar@7815882100 call kavya@7849020010

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2.0 - 7.0 years

2 - 7 Lacs

gurugram

Work from Office

Hiring For Fraud Non Voice Banking Process - 7.00 LPA GGN Only Grad/ BE/ Btech.Min. 1Yr. Fraud Banking Non Voice Process (Either Bpo/Non Bpo Exp. - Eligible) 24/7 5 Day Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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1.0 - 6.0 years

2 - 6 Lacs

gurugram

Work from Office

Hiring For Non Voice Fraud And Dispute Process 6.50 LPA GGN Only Grad/ BE/B.Tech Min.1 Yr. Fraud Dispute/Investigation/Prevention Exp. (Any Domain). 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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1.0 - 6.0 years

1 - 4 Lacs

gurgaon/gurugram

Work from Office

BPO- Hiring For Telecom Chat Process- Upto 4.50 LPA GGN Undergrads./Graduates/BE/B.Tech With 1 Year Of Experience in International BpO Mandate. Can Apply 5 Days Cabs 24/7 Pls Call- Dipankar@9650094552 Only Work From Office Available

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1.0 - 6.0 years

1 - 4 Lacs

gurgaon/gurugram

Work from Office

BPO- Hiring For Telecom Chat Process- Upto 4.50 LPA GGN Undergrads./Graduates/BE/B.Tech With 1 Year Of Experience in International BpO Mandate. Can Apply 5 Days Cabs 24/7 Pls Call- Dipankar@9650094552 Only Work From Office Available

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1.0 - 5.0 years

0 - 0 Lacs

guwahati, assam

On-site

As a Sales and Marketing Executive at our company, your role will involve developing and executing strategic sales and marketing plans to achieve business objectives. You will be responsible for identifying new market opportunities, generating leads, and building strong relationships with clients, partners, and stakeholders. Your efforts will contribute towards enhancing brand visibility and revenue. Key Responsibilities: - Develop and execute strategic sales and marketing plans to achieve business objectives. - Identify new market opportunities and generate leads through various channels. - Build and maintain relationships with clients, partners, and stakeholders. - Conduct market research ...

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20.0 - 24.0 years

0 Lacs

maharashtra

On-site

As a Collections Manager for Micro Enterprises Banking (MIB) segment, your role involves overseeing Pan-India collections for all products, ensuring key performance parameters like credit losses and delinquencies are met, and implementing efficient collections processes while fostering a culture of customer service within the team. Key Responsibilities: - Design and implement agile, scalable collection strategies for MIB Segment. - Collaborate with product, credit, and analytics teams to refine customer segmentation and risk triggers. - Manage the operating framework, provide guidance, and ensure high performance standards. - Support in developing the workforce plan for the division. - Monit...

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6.0 - 10.0 years

0 Lacs

maharashtra

On-site

Role Overview: Are you ready to be a part of Castrol's journey in shaping the lubricants industry and beyond Castrol, a global leader in lubricants and part of the bp Group, is looking for a Product & Brand Lead: Cars based in Mumbai. In this role, you will collaborate within a cross-functional team, focus on product formulation optimization, and develop communication strategies to enhance brand equity and market presence. Key Responsibilities: - Assume accountability for the financial performance of the portfolio, aligning with volume targets across multiple brands. - Supervise the product portfolio, implementing strategies for short and long-term growth in gross margin in line with global ...

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10.0 - 16.0 years

0 Lacs

hyderabad, telangana

On-site

As an Assistant Vice President Master Data Management (MDM) at our company, you will play a crucial role in ensuring accurate, standardized, and high-quality data across regions and business domains. Your responsibilities will include leading regional MDM teams, driving data quality initiatives, and implementing standardized processes for efficiency and governance. **Key Responsibilities:** - Lead and mentor regional MDM teams to deliver high-quality master data (Product, Customer, Vendor). - Drive process harmonization, automation, and efficiency across markets. - Monitor data quality KPIs and ensure SLA compliance. - Partner with business and IT stakeholders to align on data needs and prio...

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Exploring Customer Jobs in India

India has a thriving job market for customer roles across various industries. Customer jobs are essential in ensuring customer satisfaction and retention, making them crucial for the success of any business. In this article, we will explore the customer job market in India, including top hiring locations, average salary range, career progression, related skills, and interview questions.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities are known for their vibrant job markets and have numerous opportunities for customer professionals.

Average Salary Range

The average salary range for customer professionals in India varies based on experience and location. Entry-level customer service representatives can expect to earn between INR 2-4 lakhs per annum, while experienced customer success managers can earn upwards of INR 10 lakhs per annum.

Career Path

A career in customer roles typically progresses from entry-level positions such as Customer Support Executive or Customer Service Representative to mid-level roles like Customer Success Manager or Client Relationship Manager. With experience, professionals can advance to senior positions such as Head of Customer Experience or Director of Customer Relations.

Related Skills

In addition to customer skills, professionals in this field are often expected to possess the following skills: - Excellent communication skills - Problem-solving abilities - Empathy and patience - Strong interpersonal skills - Knowledge of CRM software

Interview Questions

  • What does excellent customer service mean to you? (basic)
  • How do you handle difficult customers? (medium)
  • Can you give an example of a time when you went above and beyond for a customer? (medium)
  • How do you prioritize your workload when dealing with multiple customer inquiries? (basic)
  • How do you stay updated on product knowledge to assist customers effectively? (basic)
  • Describe a situation where you successfully resolved a customer complaint. (medium)
  • How do you handle high-stress situations in a customer-facing role? (medium)
  • Have you ever had to deal with a language barrier when assisting a customer? How did you handle it? (medium)
  • What metrics do you think are important for measuring customer satisfaction? (basic)
  • How do you handle feedback from customers, both positive and negative? (medium)
  • Describe a time when you had to collaborate with other teams to solve a customer issue. (medium)
  • How do you ensure that you are providing consistent service to all customers? (basic)
  • What strategies would you implement to improve customer retention? (medium)
  • How do you adapt your communication style when dealing with different types of customers? (basic)
  • Can you give an example of a successful upselling or cross-selling experience you had with a customer? (medium)
  • How do you handle confidential customer information? (basic)
  • Describe a time when you had to de-escalate a tense situation with a customer. (medium)
  • How do you handle customer inquiries that you don't know the answer to? (basic)
  • Describe a time when you had to work under pressure to meet a customer's deadline. (medium)
  • How do you prioritize customer requests when they conflict with each other? (medium)
  • What do you think are the key components of a successful customer service strategy? (basic)
  • How do you handle repetitive tasks in a customer-facing role? (basic)
  • Describe a situation where you had to explain a complex product or service to a customer. (medium)
  • How do you ensure that you are meeting or exceeding your customer service targets? (basic)
  • Can you give an example of a time when you turned a dissatisfied customer into a loyal advocate for the company? (advanced)

Closing Remark

As you explore opportunities in the customer job market in India, remember to showcase your skills and experiences confidently during interviews. By preparing thoroughly and demonstrating your passion for customer satisfaction, you can land a rewarding career in this field. Good luck!

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