3 Product Ops Jobs

As an AI Generalist at Scouto, you will play a crucial role in redefining recruitment through the utilization of an autonomous AI recruiter. With a focus on seamless sourcing, outreach, video-screening, ranking, and scheduling of candidates, all achieved without human intervention, Scouto is on a mission to revolutionize the hiring process with instant, effortless, and truly AI-powered solutions. If you are passionate about operating at the forefront of AI, automation, product development, and growth, we are excited to hear from you. In this role, you will have the opportunity to wear multiple hats as a founding member of the team. Your responsibilities will include building and automating internal processes, ensuring customer satisfaction, providing valuable insights for product enhancement, and contributing to revenue generation. The dynamic and fast-paced environment at Scouto is ideal for individuals who thrive in ambiguity, embrace rapid experimentation, and are eager to leverage AI tools hands-on. Your primary focus areas will be divided as follows: - Operations & Automation (40%): Identify and automate repetitive workflows within support, sales, and internal operations using AI APIs, Zapier/Make, LangChain, or light scripting. Take ownership of the tools required to maintain the smooth operation of Scouto. - Customer Success & Support (20%): Manage onboarding processes and support tickets, collaborate with engineering teams to resolve issues, and ensure customers derive maximum value from the product. - Product Feedback & Growth (20%): Translate user feedback into actionable product enhancements, develop rapid prototypes for solutions, and establish a feedback loop with the product development team. - Sales & Upsell (20%): Participate in product demonstrations, address technical inquiries, identify opportunities for upselling, and introduce automation to enhance the sales process. We are seeking candidates who possess the following qualities: - Proficiency in AI technologies, including LLMs, prompt engineering, and no-code AI stacks. - Sales and growth-oriented mindset with the ability to articulate value propositions and understand revenue drivers. - Technical expertise in APIs, Zapier/Make, Retool, and familiarity with light scripting languages. - Customer-centric approach with strong problem-solving skills. - Entrepreneurial spirit with a proactive, self-directed attitude, and a passion for adapting to rapid changes. - Bonus points for prior experience in SaaS, AI startups, customer success, sales engineering, or product operations. Joining Scouto offers you the opportunity to: - Contribute to shaping the future of AI-driven recruitment as an integral part of the founding team. - Collaborate closely with the founder and core team, gaining extensive visibility and a broad scope of responsibilities. - Accelerate your career progression towards leadership roles in success, growth, or operations. - Enjoy competitive compensation, flexible work arrangements, and the autonomy to define your role. If you are eager to contribute to building, automating, and scaling at a rapid pace, we look forward to discussing how you can be a part of Scouto's innovative journey.,

Scouto is revolutionizing the recruitment industry by introducing an autonomous AI recruiter that can handle sourcing, outreach, video-screening, candidate ranking, and scheduling seamlessly, without requiring human intervention. With a robust AI foundation and significant market traction, we are dedicated to simplifying the hiring process by making it instant, effortless, and fully AI-driven. If you are thrilled by the convergence of AI, automation, product development, and business growth, we are eager to have you on board. As a foundational AI Generalist at Scouto, you will play a versatile role, taking on various responsibilities such as establishing and automating internal procedures, ensuring customer satisfaction, providing valuable insights for product enhancement, and contributing to revenue generation. The fast-paced and dynamic environment provides an exciting opportunity for individuals who thrive in uncertainty, enjoy rapid experimentation, and are hands-on with AI technologies. Your primary areas of focus will include: Operations & Automation (40%): Identify repetitive tasks within support, sales, and internal operations, and automate them using AI APIs, Zapier/Make, LangChain, or lightweight scripting. Take ownership of the tools that are essential for the smooth functioning of Scouto. Customer Success & Support (20%): Manage onboarding processes and handle support tickets, collaborate with the engineering team to troubleshoot issues, and ensure customers derive maximum value from our services. Product Feedback & Growth (20%): Translate user pain points into actionable product suggestions, create rapid prototypes for solutions, and maintain a feedback loop with the product development team. Sales & Upsell (20%): Participate in product demonstrations, address technical inquiries, identify opportunities for upselling, and introduce automation into the sales pipeline. We are seeking individuals who possess the following qualifications: - Proficiency in AI technologies, familiarity with LLMs, prompt engineering, and experience with no-code AI stacks. - Sales and growth-oriented mindset with the ability to pitch ideas and comprehend revenue-driving strategies. - Technical expertise in APIs, Zapier/Make, Retool, and a bonus for proficiency in light scripting. - Customer-centric approach with strong problem-solving skills. - Entrepreneurial spirit, self-motivated, and adaptable to fast-paced environments. - Extra points for previous experience in SaaS, AI startups, customer success, sales engineering, or product operations. Joining us means: - Contributing to shaping the future of AI-powered recruitment as an integral part of the founding team. - Working closely with the founder and core team, offering significant scope for growth and visibility. - Accelerating your career progression towards leadership roles in success, growth, or operations. - Competitive compensation, flexible work arrangements, and the autonomy to define your role. If you are excited about the prospect of driving innovation, streamlining processes, and expanding rapidly, we would love to connect with you. Let's start a conversation about your future at Scouto.,

As a founding AI Generalist at Scouto, you will play a pivotal role in redefining recruitment by leveraging an autonomous AI recruiter. Your responsibilities will encompass various aspects such as operations & automation, customer success & support, product feedback & growth, and sales & upsell. In the realm of Operations & Automation, you will be tasked with identifying repetitive workflows and automating them using AI APIs, Zapier/Make, LangChain, or light scripting. It will be your responsibility to ensure that the tools required to keep Scouto running smoothly are effectively managed. Handling Customer Success & Support will involve managing onboarding processes, addressing support tickets, troubleshooting with the engineering team, and guaranteeing that customers derive maximum value from the platform. Your role will also require you to provide valuable insights for product enhancement by converting user pain points into actionable ideas, prototyping solutions, and collaborating closely with the development team to refine the product. Additionally, you will be involved in Sales & Upsell activities which include participating in product demos, addressing technical queries, identifying upsell opportunities, and infusing automation into the sales pipeline to enhance efficiency. The ideal candidate for this position must possess the following qualities: - AINative Fluency: Demonstrates a deep understanding and proficiency in AI tools and LLMs, regularly prototypes automations using tools like Zapier/Make and light scripting. - Customer Empathy & Problem-Solving: Exhibits a knack for diagnosing customer issues and devising effective solutions across various aspects of the product and processes. - Growth & Sales Mindset: Comfortable with conducting demos, driving upgrades, and leveraging consultative sales strategies. - Product & Process Thinking: Capable of translating feedback into structured product insights, prototyping scalable workflows, and enhancing user experience through no/low-code solutions. - Extreme Ownership & Hustle: Takes on tasks with a founder mindset, proactively fills gaps, adapts quickly to changing circumstances, and thrives in ambiguous situations. - Communication Excellence: Possesses excellent written and verbal communication skills, able to simplify complex AI workflows for diverse audiences, and proficient in creating documentation, help articles, and product guides. Nice-to-have qualifications include prior experience in SaaS, AI startups, customer success, sales engineering, or product operations, as well as active engagement within AI communities. Joining Scouto presents the opportunity to shape the future of AI-driven hiring, work closely with the founder and core team, and accelerate your career growth into leadership roles. Additionally, competitive compensation, a flexible work environment, and the autonomy to define your role further add to the appeal of this position.,