Assistant Manager B2B Sales (Client Growth Specialist)

Job Title:

Department:

Location:

Job Purpose:

To drive client growth and revenue generation with sales in GMV Hydraulic kits, Machineries and other spare parts, and by building long-term relationships, strategizing account development, coordinating with technical, sales, and data teams, and ensuring client satisfaction across all verticals in the B2B ecosystem.

Role & responsibilities

• Act as the primary point of contact for a portfolio of B2B clients and build strong, long-lasting relationships.
• Understand client objectives and develop account plans to drive growth and meet revenue targets.
• Identify upselling and cross-selling opportunities and support referral-based business development.
• Collaborate with sales, technical, and marketing teams to align client proposals with needs.
• Conduct regular performance reviews, gather feedback, and act on it to enhance client satisfaction.
• Monitor client activity and market trends, ensuring value delivery and retention.
• Collaborate with internal teams (data analysts, engineers, support) to ensure operational success.
• Utilize CRM and database insights to make informed decisions and optimize client strategies.
• Coordinate the resolution of issues through timely internal communication with technical or data teams.
• Represent the company in networking events, industry expos, and client meetings to enhance visibility.
• Monitor competitor activities and identify areas of competitive advantage.
• Drive customer retention initiatives by ensuring continuous engagement and satisfaction.

Qualifications & Skills:

• Bachelor's/Masters degree in Business Administration, Marketing, or relevant field (MBA preferred)
• 3–5 years of experience in B2B account management or client success roles – Elevator Industry
• Strong communication, interpersonal, and negotiation skills
• Analytical mindset and ability to interpret data for strategic decision-making
• Ability to manage multiple accounts and align cross-functional teams
• Hands-on experience with CRM systems and sales reporting tools

Behavioral & Professional Expectations:

• Client-centric approach with a proactive problem-solving mindset
• Highly organized and capable of multitasking across priorities
• Adaptable to a fast-paced, target-driven B2B environment
• High integrity, confidentiality, and professionalism
• Collaborative team player with a leadership orientation
• Effective under pressure and driven by results