39 Client Relationship Management Jobs
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6.0 - 10.0 years
Bangalore
On-site
As an Account Manager - Fund Services, you will be responsible for managing client relationships in the fund accounting and administration space. Your role will involve ensuring accurate and timely delivery of fund services while acting as a trusted advisor for our clients. Key Responsibilities: - Serve as the primary point of contact for fund services clients, ensuring exceptional client satisfaction. - Manage end-to-end fund accounting operations, including NAV calculation, investor reporting, and reconciliations. - Review and validate financial statements, performance reports, and regulatory filings. - Coordinate with internal teams (operations, compliance, audit) to ensure smooth client ...
Posted 1 day ago
4.0 - 8.0 years
Bangalore
On-site
As a highly motivated and results-oriented Warehousing Senior Sales Manager in the logistics industry, your role will involve driving business growth through acquiring new clients and expanding warehousing service offerings. Your strong background in B2B sales within logistics or supply chain, along with proven experience in selling warehousing and storage solutions, will be crucial for success in this position. **Key Responsibilities:** - Identify, develop, and close new business opportunities for warehousing services (B2B) - Generate leads through market research, networking, industry events, and digital channels - Prepare customized proposals, pricing models, and service agreements for cl...
Posted 1 day ago
8.0 - 12.0 years
Delhi, All india
On-site
As a candidate for this role, you will be responsible for identifying opportunities and building your own network within the firm to drive business development activities. You will lead project delivery, client conversations, pitch proposals, and manage stakeholders on the project, both internal and external. Additionally, you will prepare business cases and provide solution options, project plans, estimates, staffing requirements, and execution approaches for tax opportunities to the stakeholders. Your role will involve leading a team of experienced resources and guiding members on project executions as per timelines. You will also lead the solution design and implementation aspects of enga...
Posted 1 day ago
6.0 - 10.0 years
Ahmedabad, Gujarat, India
On-site
About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank's strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank's customer engagement strategy across products and services. About the Role: The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus o...
Posted 2 days ago
2.0 - 5.0 years
Hyderabad
Work from Office
Business Advisors shape the vision with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution - Grade Specific Conducts appropriate meetings/workshops to elicit/understand and document the business requirements using their domain expertise In addition, may also produce process and data models of the current and/or future state
Posted 4 days ago
1.0 - 4.0 years
Pune
Work from Office
Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution - Grade Specific Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge
Posted 4 days ago
1.0 - 4.0 years
Noida
Work from Office
Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution - Grade Specific Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge
Posted 4 days ago
1.0 - 5.0 years
Chennai, All india
On-site
Role Overview: You have an exciting opportunity to join IndiaMART InterMESH Limited as a Branch Sales Executive. Your primary responsibilities will include conducting market research, building strong relationships with clients, generating leads, collaborating with internal teams, staying updated on industry trends, negotiating contracts, and ensuring client satisfaction. Key Responsibilities: - Conduct market research to identify potential clients and new business opportunities. - Build and maintain strong relationships with existing and prospective clients. - Generate leads, follow up diligently, and convert them into business opportunities. - Collaborate with internal teams to develop cust...
Posted 5 days ago
0.0 years
Bengaluru, Karnataka, India
On-site
Introduction A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. Your Role And Respons...
Posted 5 days ago
1.0 - 5.0 years
Chennai, All india
On-site
You will be working at Eumax India, a leading advertising, media, outdoor branding, digital marketing, and event management company. The company is dedicated to providing innovative and effective marketing solutions to businesses of all sizes. The team of experts leverages the latest technologies and strategies to help clients achieve their goals and drive business growth. As an Event Sales and Operations Manager, your main responsibilities will include: - Driving sales and business development - Planning and executing events - Managing client relationships - Collaborating with the team - Conducting market research and analysis To qualify for this role, you should have: - A Bachelor's degree...
Posted 6 days ago
2.0 - 6.0 years
Chennai, All india
On-site
As a Remote Experience Executive at NoBrokerHood, your role will involve managing inquiries and complaints from users, ensuring timely resolutions, and enhancing customer satisfaction. You will collaborate with various teams to gather and analyze customer feedback, contribute to service improvements, and maintain accurate records of user interactions to identify trends for enhancing the overall user experience. Key Responsibilities: - Manage inquiries and complaints from users effectively - Provide timely resolutions to user issues - Collaborate with cross-functional teams to improve services - Gather and analyze customer feedback to identify opportunities for service enhancements - Maintain...
Posted 6 days ago
1.0 - 3.0 years
Bengaluru, Karnataka, India
On-site
Introduction IBM is transforming enterprises in Business and IT Automation. Working at IBM means an upward career trajectory in a market leader that's expecting double-digit growth in all segments. We're building the next generation technology sales team to break beyond boundaries with innovative approaches, and new ways to engage prospective clients. Autonomous and specialized, we're moving from an approach of just simply showing to also co-creating with customers on their business critical, world-changing solutions. Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an up...
Posted 1 week ago
1.0 - 3.0 years
Gurgaon, Haryana, India
On-site
Introduction IBM is transforming enterprises in Business and IT Automation. Working at IBM means an upward career trajectory in a market leader that's expecting double-digit growth in all segments. We're building the next generation technology sales team to break beyond boundaries with innovative approaches, and new ways to engage prospective clients. Autonomous and specialized, we're moving from an approach of just simply showing to also co-creating with customers on their business critical, world-changing solutions. Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an up...
Posted 1 week ago
10.0 - 14.0 years
Hyderabad
On-site
As a Principal Service Delivery Specialist at NTT DATA, you will play a crucial role in ensuring continuity in service and advocating for the client. Your responsibilities will include managing large and complex client contracts, ensuring client satisfaction, service delivery, and contract profitability. You will be the primary interface managing the services relationship between the client and the organization, owning the service governance structure and overseeing all service management review meetings. Your role will involve identifying trends and areas of improvement in service delivery and communicating this information to regional and global stakeholders. Additionally, you will coach a...
Posted 1 week ago
6.0 - 10.0 years
Chennai, Tamil nadu, India
On-site
About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank's strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank's customer engagement strategy across products and services. About the Role: The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus o...
Posted 1 week ago
10.0 - 14.0 years
Pune, All india
On-site
As a Senior Delivery Manager at Wipro Limited in Pune, Maharashtra, you will be responsible for leading end-to-end Service Assurance delivery for multiple telecom accounts, ensuring operational excellence and client satisfaction. Your key responsibilities will include: - Account Leadership: Taking ownership of service assurance operations for telecom accounts, including incident management, proactive monitoring, and ensuring client satisfaction. - Service Assurance Oversight: Managing L1-L3 service assurance operations, incident management, and proactive monitoring to maintain operational excellence. - Client Relationship Management: Acting as the primary point of contact for clients, drivin...
Posted 2 weeks ago
3.0 - 7.0 years
Chennai, All india
On-site
As an Account Manager Programmatic, you will play a crucial role in managing programmatic advertising campaigns across various platforms to meet client goals and KPIs. Your responsibilities will include: - Understanding clients' brands structure, industry, and project goals. - Developing, implementing, and managing programmatic advertising campaigns using DSPs, SSPs, and Ad Exchanges. - Monitoring and optimizing campaign performance to achieve client goals. - Serving as the main point of contact for clients, providing regular updates, performance reports, and strategic recommendations. - Building and maintaining strong relationships with clients by aligning campaign strategies with their bus...
Posted 2 weeks ago
2.0 - 6.0 years
Chennai, All india
On-site
As a Business Development Manager in this role, you will be responsible for acquiring new business opportunities from existing clients and expanding the client base. Your key responsibilities will include: - Acting as the primary point of contact between the client and the company, establishing and maintaining strong relationships. - Developing account penetration strategies by identifying client pain points and offering tailored solutions. - Managing profit and loss, staffing metrics, and processes to optimize cost per hire while ensuring high-quality talent acquisition. - Monitoring competitor activities and adjusting our offerings accordingly. - Cultivating client relationships to generat...
Posted 2 weeks ago
3.0 - 7.0 years
Chennai, All india
On-site
Role Overview: As a Business Development Executive, your primary responsibility will be to identify and pursue new business opportunities within the education institution and shopping mall sectors. You will need to develop and execute effective sales strategies to achieve and exceed sales targets. Additionally, you will be responsible for cultivating and managing relationships with distributors to ensure effective product distribution and availability. Client relationship management is another key aspect of your role, where you will build and maintain strong relationships with key decision-makers in education institutions and shopping malls. Your market research skills will be crucial as you...
Posted 2 weeks ago
5.0 - 7.0 years
Mumbai, Maharashtra, India
On-site
Some Careers Open More Doors Than Others. If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. International Wealth and Premier Banking (IWPB) provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world's most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset M...
Posted 2 weeks ago
2.0 - 6.0 years
Chennai, All india
On-site
Role Overview: As a Remote Experience Executive at NoBrokerHood, your primary responsibility will be to manage inquiries and complaints from users, ensuring timely resolutions and high levels of customer satisfaction. You will work collaboratively with different teams to enhance services, analyze customer feedback, and contribute to process improvements. It will be crucial for you to maintain accurate records of user interactions, identify trends, and strive towards optimizing the overall user experience. Key Responsibilities: - Manage inquiries and complaints from users, providing timely resolutions and ensuring customer satisfaction. - Collaborate with various teams to enhance services, an...
Posted 2 weeks ago
6.0 - 12.0 years
Chennai, All india
On-site
As a Trade Forex Relationship Manager at our company, your role will involve handling the end-to-end execution of foreign exchange transactions, risk management, and providing strategic advisory services to our corporate and institutional clients. With 6-12 years of experience in the Trade Forex domain, you will need to leverage your market expertise, analytical skills, and responsiveness to excel in this high-stakes trading environment. Your primary focus will be on expanding our portfolio's Current Account business through expert FX product sales and effective client relationship management. **Key Responsibilities:** - **Trading and Risk Management:** - Execute foreign exchange trades for ...
Posted 2 weeks ago
10.0 - 15.0 years
Ajmer
Work from Office
Purpose/Objective Liaisoning Lead is responsible to lead external stakeholder engagement and communication, ensuring strong relationships with local authorities, regulatory bodies, and other stakeholders. Oversee compliance, mitigate risks, and integrate feedback to facilitate smooth project execution. Key Responsibilities of Role Stakeholder Management: - Manage engagement with project stakeholders including local authorities, statutory and non-statutory bodies (environmental and technical organizations), industry, business, landowners, communities, NHAI, District Magistrate (DM), Collector, and other relevant parties. - Develop and implement stakeholder engagement plans aligned with the pr...
Posted 2 weeks ago
2.0 - 3.0 years
4 - 8 Lacs
Thane, Maharashtra, India
On-site
Act as the primary point of contact (POC) for business development initiatives linked to SharePoint solutions. Identify and pursue new business opportunities to drive revenue growth and expand the company's market presence. Build strategic relationships with clients, partners, and key stakeholders. Collaborate with internal teams to deliver tailored solutions aligned with client needs and business goals. Key Responsibilities Develop and execute business development strategies to meet organizational objectives. Identify potential clients and business opportunities through market research, networking, and industry events. Build and maintain strong relationships with clients, partners, and stak...
Posted 3 weeks ago
2.0 - 6.0 years
Chennai, All india
On-site
As a candidate, your main responsibility in this role will be developing knowledge of digital assets, maintaining relationships with clients, and ensuring timely delivery of services. Qualifications required: - Strong understanding of digital assets - Excellent communication skills - Ability to manage client relationships effectively Kindly note that no additional details of the company were provided in the job description. As a candidate, your main responsibility in this role will be developing knowledge of digital assets, maintaining relationships with clients, and ensuring timely delivery of services. Qualifications required: - Strong understanding of digital assets - Excellent communicat...
Posted 3 weeks ago
Exploring Client Relationship Management Jobs in India
Client Relationship Management (CRM) jobs in India are in high demand as businesses focus on building and maintaining strong relationships with their customers. CRM professionals play a crucial role in ensuring customer satisfaction, loyalty, and retention. If you are considering a career in client relationship management, here is a comprehensive guide to help you navigate the job market in India.
Top Hiring Locations in India
- Mumbai
- Delhi
- Bengaluru
- Pune
- Hyderabad
These cities are known for their vibrant job markets and offer numerous opportunities for CRM professionals.
Average Salary Range
The average salary range for client relationship management professionals in India varies based on experience and location. Entry-level positions typically start at INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-20 lakhs per annum.
Career Path
A typical career path in client relationship management may include roles such as Customer Service Representative, Relationship Manager, Account Manager, and eventually, Director of Client Services. Professionals can progress through these roles by gaining experience, developing strong communication and problem-solving skills, and demonstrating a commitment to customer satisfaction.
Related Skills
In addition to client relationship management expertise, professionals in this field are often expected to possess skills such as: - Excellent communication skills - Problem-solving abilities - Negotiation skills - Sales acumen - CRM software proficiency
Interview Questions
- What is your approach to building and maintaining client relationships? (basic)
- How do you handle difficult customers or situations? (medium)
- Can you give an example of a successful client retention strategy you implemented in your previous role? (advanced)
- How do you prioritize and manage multiple client accounts simultaneously? (medium)
- What CRM tools have you used in the past, and which do you find most effective? (basic)
- How do you stay updated on industry trends and customer preferences? (medium)
- Describe a time when you exceeded a client's expectations. (medium)
- How do you handle feedback or complaints from clients? (basic)
- What metrics do you use to measure the success of your client relationships? (advanced)
- How do you approach upselling or cross-selling to existing clients? (medium)
- Can you give an example of a time when you had to resolve a conflict between team members while working on a client project? (advanced)
- What strategies do you use to proactively identify and address potential issues with clients? (medium)
- How do you adapt your communication style to different types of clients? (basic)
- Describe a time when you had to deliver bad news to a client. How did you handle it? (medium)
- How do you ensure that all client interactions are documented and tracked effectively? (basic)
- What steps do you take to ensure client confidentiality and data security? (medium)
- How do you collaborate with other teams within the organization to meet client needs? (basic)
- Can you give an example of a successful client acquisition campaign you led? (advanced)
- How do you handle high-stress situations when dealing with demanding clients? (medium)
- What role do you think technology plays in enhancing client relationships? (basic)
- How do you assess the health of a client account and determine if any interventions are needed? (medium)
- Describe a time when you had to navigate a cultural difference while working with an international client. How did you handle it? (advanced)
- How do you ensure that all client communications are in line with company policies and branding guidelines? (basic)
- What strategies do you use to anticipate and address potential client objections or concerns? (medium)
- How do you stay motivated and engaged in your role as a client relationship manager? (basic)
Closing Remark
As you prepare for your career in client relationship management, remember to showcase your communication skills, problem-solving abilities, and commitment to customer satisfaction during the interview process. With the right preparation and confidence, you can excel in this dynamic and rewarding field. Good luck!
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