Customer Success Manager

Times Network

2 - 4 years

0 Lacs

mumbai maharashtra india

Posted:19 hours ago| Platform:

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Skills Required

coordination strategy duration targeting invoicing evaluation reports analysis communication management

Work Mode

On-site

Job Type

Full Time

Job Description

Position - Customer Success Manager

Job Description

2-4 years of experience in managing digital campaigns
Coordination with clients / agencies and internal teams like sales, adops, sales strategy credit control, and finance.
To ensure completion of campaigns as per the stipulated duration, goals, targeting and other bespoke objectives of the campaigns
To ensure revenue realisation, and invoicing is completed on monthly basis
To ensure post evaluation of all campaigns.
To share all required reports on time with clients / agencies and internal teams
To keep all sales team members informed about the successful campaigns.
Build case studies of all campaigns.
Campaign analysis, insights, and provide intelligence to improve campaign performance.

Qualifications

Good written and vocal communication
Experienced with all campaign management tools like GA, Adsense, Admanager etc
Understanding of tools like Comscore, Similarweb, Playboard etc
Excellent with MS office, in particular with PPT and Excel.

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