497 Client Success Jobs - Page 10

As a Client Success Manager, you will play a key role in driving the growth of our company. Your primary responsibilities will include identifying new business opportunities, building and maintaining strong client relationships, and developing strategic plans to achieve targets. You will work closely with the service teams to ensure alignment with company goals. Key Responsibilities: Identify and target potential clients in various industries. Develop and implement strategies to acquire new clients and markets. Build and maintain strong relationships with existing and prospective clients. Present and promote the company's digital marketing services. Collaborate with service teams to create t...

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments...

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments...

As a Training Coordinator, you will be tasked with managing and cultivating relationships with our esteemed clients. Your passion for strategic sales, client success, and creating long-term value will be instrumental in making a significant impact in this role. Your responsibilities will include maintaining and expanding relationships with key clients, understanding their needs, offering customized solutions, and ensuring their long-term satisfaction and retention. You will act as the primary point of contact for high-value clients, collaborating with internal teams to drive revenue growth and enhance customer success. In this role, you will engage with warm leads provided by the marketing t...

Join Us! We combine AtkinsRalis project management expertise and Hitachi Energys deep technological knowledge to create a company dedicated to substations we are Linxon! The Senior Electrical Designer (Secondary) will be a member of Linxon GETS-Chennai Engineering Team and will contribute towards the effective operation of the business unit The Senior Electrical Designer (Secondary) will work on project/Tender specific activities assigned to the group along with skilled team on a wide range of international T&D substation projects, classified as medium engineering complexity Individual contributor using prior theoretical learning or knowledge of methods and technologies to execute work assig...

Job Role: Customer Support Manager B2B SaaS Location: Hyderabad Work Mode: Work from Office only. Travel: Candidate should be open to travel based on business demand **Travel to client locations for up to 3 to 4 days per quarter based on business requirement Experience: 10+ Years of relevant experience in Customer Support including 3+ Years in Team Management. ** B2B / Enterprise SaaS Customer Support Experience is desired **Prior experience in sales is a strong advantage. Industry: SaaS / Technology Educational Background: Bachelors degree in Computer Science, IT, Business Administration, or related field (MBA preferred). Job Overview: We are seeking a seasoned Customer Support Manager with...

Were looking for a data-driven and customer-focused professional to join our team as a Customer Success Associate . In this role, you’ll be responsible for enhancing the customer experience by tracking key metrics such as sentiment analytics, engagement scores, and service SLAs , while also conducting regular business reviews and customer check-ins . Key Responsibilities: Monitor and analyze customer KPIs to drive satisfaction and retention Conduct business reviews to align solutions with customer goals Proactively engage with customers and resolve issues Suggest improvements based on sentiment and usage data Collaborate with internal teams (Product, Sales, Support) Deliver customer training...

Hello Candidates, We are currently hiring for Relationship Manager / Assistant Relationship Manager roles with a Matrimonial Solutions Company serving both Domestic and International clients. Company Location :- 1st & 2nd Floor, M Block, M-28, Market, above J B Gupta, Block M, Greater Kailash II, Greater Kailash, New Delhi, Delhi 110048 Working days :- 6 Days (Sunday - Friday :- Saturday Off) Office Timings :- 9.30 AM - 6.30 PM Job Responsibilities: Client Onboarding: Welcome new clients, guide them on initial services, and address queries. Profile Management: Cross-check, update, and maintain client details & preferences regularly. Matchmaking Support: Shortlist and suggest suitable matches...

Role: Operations Manager Location: Bangalore /Pune Job Description: Develop and implement long-term operational strategies aligned with the company's overall goals. Strengthen relationships with current clients and look for opportunities to grow by working with the business development team. Make sure all Standard Operating Procedures (SOPs) are followed, reviewed, and improved when needed. Oversee and mentor a diverse team of managers and executives fostering a positive and collaborative work environment. Drive operational efficiency, streamline processes, and identify opportunities for improvement. Prioritize customer satisfaction by monitoring key metrics, resolving issues promptly, and i...

About Aptia Aptia, a leading professional services firm, was founded with the vision of shaping the future of pensions, health, and insurance solutions. With a commitment to simplifying complexity for businesses and individuals, Aptia leverages cutting-edge technology and deep industry expertise to guide organizations through a constantly evolving landscape with clarity and confidence. Operating in the US, UK, India, and Portugal, Aptia serves over six million people and more than 1,100 clients. Through tailored solutions, Aptia drives efficiency, enhances financial security, and offers peace of mind to its clients. At the core of Aptia's success is the fusion of innovative technology with e...

As a member of the team at Trillion Edition LLP (SocialBureau), you will have the opportunity to collaborate with global luxury brands to drive innovative strategies, execute performance marketing initiatives, and foster client growth. Your role will involve building and nurturing strong relationships with clients, acting as their primary point of contact. Understanding the objectives of each client, you will be responsible for crafting and implementing effective digital marketing strategies. You will oversee various stages including onboarding, campaign execution, and regular performance monitoring and reporting. Collaboration with internal teams such as strategy, creative, and performance ...

We are seeking a highly motivated and experienced Key Account Manager (KAM) to join our team. In this role, you will be responsible for managing and nurturing relationships with existing clients, ensuring their satisfaction, and driving long-term partnerships. Leveraging your expertise in relationship management and sales, you will cross-sell and upsell products and services to meet the evolving needs of our clients. As the primary point of contact for key clients, you will build strong, long-term relationships to ensure high levels of client satisfaction and retention. Regular engagement through meetings, calls, and site visits will help you understand their business needs and provide tailo...

Role & responsibilities We are seeking a proactive Virtual Customer Success Account Manager (vCSAM) to manage customer relationships, ensure satisfaction, and drive successful service delivery. This role requires strong communication skills, attention to detail, and collaboration with various teams. As a vCSAM, you will leverage your technical expertise, business acumen, and industry perspectives to orchestrate post-sales delivery and support of Microsofts products and services in partnership with primary delivery leads, empowering customers to achieve meaningful business outcomes by accelerating value realization and service utilization. If you are tech-savvy with a passion for Cloud and IT...

Kickstart your career as a SaaS Product Consultant Intern at BusinessLabs! Learn, consult, and grow with Brilliant Directories. Job Description: https://docs.google.com/document/d/1_aX3uQZA9cAUflBSDQUtfRs4wm3v1eohTccmDDSvxac/edit?usp=sharing Health insurance

Roles and Responsibilities Client Onboarding: Guide new clients through a seamless onboarding experience helping them set up and understand our platform. Customer Support: Resolve customer queries via chat, email, and phone with a solution-first mindset and quick turnaround. Relationship Management: Build long-term relationships with customers by understanding their needs and proactively supporting their goals. Product Education: Conduct product walkthroughs, webinars, and create help guides to ensure customers can fully leverage the platform. Customer Engagement: Stay in regular touch with clients to monitor satisfaction and identify opportunities for further value. Feedback & Reporting: Co...

Job Description Position Title: University Success Manager (USM) Function: Post-Sales Operations University Partnerships Location: [Hyderabad & followed by Universities location] Role Summary The University Success Manager will be the single point of contact for partnered universities after MoU signing, ensuring every operational, contractual, and administrative milestone is achieved before classwork begins . They will maintain strong relationships with senior university stakeholders, coordinate multiple internal functions, and ensure on-time, smooth academic launches . Key Responsibilities Own the entire post-MoU onboarding cycle for assigned universities in parallel. Coordinate MoU finalis...

Management of Major and Severe impacting incidents primarily involving large-scale infrastructure issues or high-risk data/application issues. This includes but is not limited to: Time-sensitive communication to business partners and others when SLA/Customer impact is identified. Running both technical conference bridges and business update calls. Collating technical and business impact. Driving decision-making for incident resolution with the goal of minimizing impact on the business. Escalation to Senior IT Management. Providing incident updates to stakeholders (Service announcements). Capturing incident follow-ups and assisting in compiling Post Mortems. Identifying stability trends and e...

- Client Journey Monitoring: Regularly check in on clients to track their progress. Collect testimonials, videos, and feedback from clients to gauge their satisfaction and improvement. Maintain detailed records of client progress reports. - Operations Support: Collaborate with the operations team to ensure smooth client experiences. Address and resolve any issues clients may encounter during their journey. - Sales Support: Assist the sales team with client renewals. Generate new business opportunities by leveraging client feedback and success stories. Promote and encourage client referrals.

Position Overview: We are seeking a proactive and empathetic Client Communication & Relationship Specialist to join our team. The ideal candidate will work closely with clients to nurture relationships, enhance satisfaction, and drive engagement through strategic communication. Operating in the UAE market, this role requires exceptional English communication skills, a passion for client success, and a knack for aligning client goals with actionable strategies. Key Responsibilities: Client Relationship Strategy: Develop tailored communication plans: Craft strategies to engage clients, address their needs, and foster long-term partnerships. Proactive client engagement: Initiate regular check-i...

Request you to please share your resume on akriti.kapoor@indiamart.com or WhatsApp on 9034322628 Lead and manage a team of 20 to 30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets th...

Job Role: Client Success Manager (CSM) Exp 6-10 Years Location: Gurugram HR Role Objective : Job Profile seeking to ensure a High-Quality member experience, Foster Engagement and Maximize Retention for HNI and UHNI Members of the Network . This role is the primary relationship point after onboarding and involves curating meaningful connections, exclusive event access, and bespoke services. Key Job Role and Responsibilities Manage a portfolio of Key Accounts, establish productive, professional, and profitable relationships with key personnel and CXO s in assigned customer accounts. Lead, mentor and train a team of account managers. Coordinate with various departments within the organization, ...

Role Overview: We are looking for a dynamic and goal-driven individual to join our team as an Assistant Manager - Job Acquisition. The primary responsibility will be to acquire new job listings and client partnerships by engaging with Talent Acquisition professionals. Key Responsibilities: Identify and onboard new clients to list job openings on our platform. Build and maintain strong relationships with HR professionals and hiring managers. Conduct outbound calls, emails, and meetings to pitch platform value proposition. Track acquisition KPIs and report on weekly/monthly progress. Stay updated with market trends and competitor platforms to identify new opportunities. Requirements: Bachelor'...

Welcome! You made it to the job description page! At POD - Josh Technology Group , We are seeking talented and experienced Client Engagement professionals to join our team. You will be responsible for building and maintaining strong relationships with colleges and universities across the country. You will play a crucial role in ensuring client satisfaction, retention, and maximizing business opportunities. The primary objective is to enhance the overall client experience by providing exceptional service and support throughout the lifecycle. Required Experience: 1-4 years of experience in Client Servicing Experience Work Location: Gurugram/Gurgaon - Work from the office (2 Saturdays in a mont...

Key deliverables: • Strengthen, build, enhance existing partnership with corporate clients in assigned portfolio • Supporting them in leveraging Quest2Travel portal to derive tangible process & purchase savings • Cross sell products offered by Quest2Travel, primarily increasing Hotel penetration • On-board sister/ subsidiary companies of Parent companies for availing travel services • Track account performance on daily/ regular basis • Conducting Quarterly/ half yearly / annual Travel Business reviews • Monitor profitability of managed accounts & overall portfolio • To be points person for partners in streamlining and providing solutions in case of issues • Build strong web of influence with...

This is a full-time on-site role for a Business growth specialist, located in Hebbal B'lore. The role involves tasks such as new business development, lead generation, business communication, and account management to drive growth and client success. Required Candidate profile • Strong business acumen and effective communication skills • Ability to work in a fast-paced environment and meet deadlines • BBA, Marketing, Business • Digital marketing trends and strategies.