Role SummaryThe Application Development Engineer is responsible for the smooth operation, maintenance, and troubleshooting of enterprise applications within an organization. This role requires a blend of technical skills, problem-solving abilities, and communication expertise to provide support for application performance, user access, and application configurations. This role will collaborate with various departments to ensure applications are performing at optimal levels and user issues are resolved in a timely manner and will also assist with the implementation of new application features and provide guidance on best practices for application management. Key ResponsibilitiesUndertake user access management tasks across the application portfolio accurately and within agreed SLAs.Provide user access reports to the Internal Controls team for access recertification, and to the business as part of external and internal audit exercises.Undertake other administrative application duties on request from the business or based on internal regular task rotas. Examples include activities such as setup of new customer pension scheme application records, and performing of data extracts.Create and maintain internal process documentation.Issue communication emails to the user community to notify of forthcoming planned downtime.Contribute towards monthly Sunday-morning application smoke testing on rota shared across the team. Liaise with users to handle queries associated with administrative support tasks.Ensure that incoming service desk tickets and requests have been assigned correctly, and that they are re-routed appropriately when not.Ensure that any high-impact or priority incident tickets are brought to the attention of the Product Support Manager and senior support analysts.Assist in the reporting of incident and request ticket productivity statistics for management consumption. QualificationBE & Btech with over 3 to 6 years of experience in working with IT/Application/SQL Server, and provide L2 supportGood level of technical understanding of a range of software/systems including Windows OS & SQL.Time management skills, with the ability to priorities work and competing requests.Able to step into an unfamiliar troubleshooting scenario and apply a framework of existing technical knowledge in order to suggest ways forward for investigation and resolution.Must have skills - AWS, Cloud, SQL, ITIL, Incident & Change window support, ITSM

Role SummarySeeking an experienced Application Support Engineer to join our team. Responsibilities include monitoring and resolving components of applications and infrastructure. AWS Cloud Practitioner & Cloud Solutions Architect Associate qualifications are preferred however any equivalent industry standard cloud experience or certification will be considered. Key Responsibilities AWS Knowledge / Experience, AWS cloud practitioner / Cloud Solutions Architect Associate certificated preferredSupport experience in a financial service regulated environment.System admin experience in Windows server 2012+ environmentRelevant work experience in Linux or Windows systems administrationAwareness of AWS overall, including EC2, VPC, AWS Cloud Watch, Storage and Security Groups.Working knowledge of SSL certsIntermediate knowledge of troubleshooting Networking and load balancing topology.Working knowledge of IIS and tomcatDeploy and support products for clients in the UK and internationally.Create new environments, carry out software deployments, and manage estates.Work closely with the Technical Lead to enhance service delivery.Provide support outside of normal office hours for issue resolutions and deployments.Maintain records of support issues and deployments for KBAssist with installations, configurations with various teams across the business.Understanding and experience in using cloud platform propriety platform services and tooling including at a minimum Compute,Understanding best practices and how to secure cloud resources for a highly regulated enterprise environment.Windows Server operating systemsWindows automation tools such as PowerShell.Knowledge and experience of cloud well architected frameworks and adoption principlesContribute to the design, management & maintenance of our AWS hosted infrastructure covering our dev, UAT and production environments.Provide a resilient, scalable, and secure platform.Being actively involved in exciting new research projects and proof of conceptsEnsure that all duties are carried out with the aim of protecting customers and improving customer experience.Full understanding of the development lifecycle & methodologiesCredible and professionalAble to challenge appropriately and present solutions.Excellent oral and written communication skills and strong customer focus.Ability to juggle many tasks in a fast-moving environment. Excellent organisational and communication skills.Self-starting and able to work on own initiative.High attention to detailDriving delivery and continuous improvement QualificationBE, BTech or bachelor’s degree in information technology or equivalent with 3 to 6 years' experience in Application Support Strong understand and should have work experience in Linux, Window's server, Window's network and Window's System Must have skills - SSL, IIS, AWS Certified or any other Professional cloud certificationDesirable skills - SharePoint Administrator | Presconnect, Kofax | Informatica | PowerShell | Monitoring tool i.e. Datadog, Opsview, Nagios, etc

About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements Are you an experienced Pensions Administrator looking for a fresh challenge?  In this role you will play a key role in supporting clients and scheme members on complex queries and calculations, as well as using your expertise to peer review, coach and check calculations for more junior team members.  You will use your technical knowledge to advise on procedural and legislative changes, and support client relationships through budgeting and process improvement.  What you’ll be doing: Communicating with clients and scheme members on complex queries when required via letter, email and telephone. Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules. Performing complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events. Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work. Ensuring errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. Monitoring project income and work with your manager to ensure client projects are delivered on plan and to budget. Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed. Keep abreast of technical developments, procedural and legislative changes, able to discuss and act upon the implications. What we’re looking for Experience liaising with clients and trustees. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. In-depth knowledge of UK pensions legislation. Good communication skills, both written and verbal. Strong analytical and problem-solving skills. Able to analyse and improve processes. Relevant professional qualification (e.g. PMI) – desirable. How to apply If you are interested in this role, then we’d love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information. Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.

About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors backing but also by our commitment to foster the growth and success of our people. At Aptia, were investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values arent just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements Aptia is seeking a highly motivated and experienced Program Manager to join our growing team! We are looking for a visionary leader with a proven track record of success in delivering impactful programs, aligning projects with strategic objectives, and driving innovation across diverse teams. Key Responsibilities Strategic Program Leadership Define and articulate the program vision, goals, and objectives, ensuring alignment with organizational strategy. Develop a comprehensive program roadmap, including key milestones, dependencies, and resource allocation. Conduct program-level risk assessments, identify potential challenges, and develop mitigation strategies. Portfolio Management Oversee a portfolio of multiple interconnected projects, ensuring consistent application of project management best practices. Provide guidance, support, and mentorship to project managers within the program. Monitor project progress, identify potential roadblocks, and escalate issues as necessary. Stakeholder Engagement & Communication Build and maintain strong relationships with key stakeholders, including executives, project teams, and external partners. Proactively communicate program status updates, key performance indicators, and potential risks. Manage stakeholder expectations, address concerns, and foster collaborative relationships. Resource Optimization Manage and allocate program resources effectively, including budget, personnel, and infrastructure. Optimize resource utilization across projects to maximize program impact and efficiency. Program Evaluation & Improvement Conduct regular program reviews and evaluations to assess progress, identify areas for improvement, and measure program impact. Implement change management strategies to ensure ongoing program optimization and success. Qualifications 16 + years of overall experience, with 8+ years as a Program Manager, preferably in the BFSI sector. A strong track record of successful program delivery, demonstrating a strategic mindset and strong leadership skills. CA/MBA from Top Tier institutes. Deep understanding of project management methodologies (e.g., Agile, Waterfall, Scrum) and their application across program frameworks. Experience leading and coordinating multiple projects simultaneously, effectively managing dependencies and interrelationships. Excellent communication, interpersonal, and presentation skills, with the ability to communicate complex information clearly to diverse audiences. Strong analytical and problem-solving abilities, with a focus on identifying and mitigating risks. Proficiency in project management software (e.g., Smartsheet, Microsoft Project, Jira, Confluence, Asana). PMP or Prince 2 certification or equivalent is a plus. Working proficiency of tools such as PowerBI, Alteryx, etc is a plus.

About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors backing but also by our commitment to foster the growth and success of our people. At Aptia, were investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values arent just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements Job Description: Finance Business Analyst Job Title: Associate - Premium Processing Department: Finance Reports To: Team Lead Location: Mumbai Job Overview We are seeking a detail-oriented and analytically minded Team Lead - Premium Processing to join our finance team. This colleague will play a key role in providing support for finance operational processes. The ideal candidate will have strong quantitative skills, proficiency in financial software, and a deep understanding of financial and accounting principles. Key Responsibilities Management of the US fiduciary bank account balances and activities. Bank reconciliation of fiduciary accounts including identifying, investigating and resolving any reconciliation issues. Wrong pocket - identifying and returning any wrong pocket items received in the fiduciary account. Develop, Design and Implement end-to-end escheatment process. Manage the escheatment process for the fiduciary account receipts ensuring all state regulations are complied with. Process refunds ensuring support and signoff complies with Group policies. Manage and reconcile fiduciary liability accounts in D365 with supporting subledgers in Certifi. Ensure commission revenue relating to fiduciary accounts is recognised accurately and timely in the GL. Identify and recommend process improvements that maximize efficiency and minimize risk. Ensure compliance with financial regulations and standards, internal controls and financial procedures. Ensure accuracy and integrity of financial information. Gather, organize, and analyze large volumes of data. Reconcile commissions for the Active & Retiree US Health Business Qualifications Education: Bachelor s degree in Finance, Accounting, Economics, or related field. MBA or relevant certification (e.g., CFA, CPA) is a plus. Experience: 4-6 years of experience in financial analysis, accounting, or a related field. Skills: Proficiency in Microsoft Excel and financial software (e.g., SAP, Oracle, QuickBooks, D365). Excellent communication and presentation skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills working with and analysing large volumes of data Excellent levels of accuracy and attention to detail to ensure integrity of financial information. Other Requirements: Understanding of financial/accounting regulations and compliance. Ability to manage multiple projects and meet deadlines.

About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors backing but also by our commitment to foster the growth and success of our people. At Aptia, were investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values arent just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements We are seeking a motivated and results-oriented leader to join our team as a Finance & Accounts - Business partner. In this role, you will be responsible for identifying and implementing process improvements across all aspects of Finance viz. controllership, F&A, accounts payable, accounts receivable & treasury. Helping to set up & in Continuous Improvement on TOM (Target operating models), cost control, projects tracking, and stakeholder management are key requisites in this role. What Youll Do: Lead continuous improvement initiatives in Finance team, focusing on cost control, enhanced value proposition, compliance, and risk mitigation. Conduct process walkthroughs to identify opportunities for improvement and develop effective tracking and reporting systems for interdepartmental SLAs. Implement best practices and methodologies like Lean Six Sigma to streamline processes and ensure competitiveness. Collaborate with cross-functional teams to develop and deploy new process workflows, optimizing performance through standardization and reducing redundancies. Provide project leadership, including identifying opportunities, defining project scope, and justifying projects financially. Develop and roll out process training and certification programs to foster a process-driven culture within Finance team. Leverage your expertise to establish a process excellence roadmap for the department. What You Bring: CA, MBA or bachelor s degree in business, Finance, Operations, or equivalent experience. Minimum of 15 years of experience in Finance process improvement or a related field. Proven track record of successfully leading and implementing process improvement initiatives. Strong understanding of business process mapping with ERP/accounting software experience (D365 a plus, but any ERP proficiency is sufficient). Excellent analytical and problem-solving skills. Effective communication, collaboration, and leadership abilities. Experience managing cross-functional projects is a plus. Bonus Points: Experience with Six Sigma, Lean, or other process improvement methodologies. Experience managing cross-functional projects Experience with SAP is a plus.

Key Responsibilities Monthly, quarterly and year-end closings of books of accounts. Preparation of the monthly financial statements - Balance Sheet, Income Statement and Cash flows. Knowledge and understanding of IFRS / US / UK GAAP Co-ordination with Auditors and managing Audits for entities. Processes and Compliances: Maintaining Internal controls over financial reporting (ICFR) – Preparing and reviewing process notes, Risk control Matrix, test of controls as per guidance note issued by ICAI for India entity. Overseeing the R2R and supporting O2C & P2P processes. Payroll and Fixed assets accounting – Passing monthly entries, maintaining fixed asset register, running depreciation in accounting system, carrying out periodic physical verification of fixed assets. Preparing Balance Sheet and P/L schedules on monthly basis. Comfortable and knowledge of preparing BS reconciliation and P&L supporting. Posting month end accruals, prepayments, IC recharges and other entries in Microsoft D365. Intercompany billing and schedules, cross charges & collection/ settlement along with other related party transactions - Tax computations & periodic settlements. Supporting VAT and tax team as and when required. Stakeholder management, good communication skills and a good team player. MIS / Other reporting Handle special projects and ad hoc reports as requested by Reporting Manager. Assist in implementation of changes / improvements in management information systems for the Company. Experience & Qualifications CA with post qualification of 4-6years of relevant experience. (Preferably 3-4 years’ experience with Big4/MNC). Should have detailed knowledge of UK and US GAAP. Excellent communication skills Experience of working in any ERP accounting package, Microsoft D365 would be a plus Show more Show less

About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements Duties and Responsibilities (Level 2) Accurately input case details, notes, and updates into case management systems and databases. Ensure that all client information is handled confidentially and in accordance with HIPAA and other applicable regulations Review case data for completeness, consistency, and compliance with organizational policies and healthcare standards Identify patterns in case data that may suggest opportunities for process improvement or service enhancements. Track service delivery timelines to ensure clients are receiving care within appropriate timeframes Participate in team discussions and brainstorming sessions aimed at improving the case management process Help with the development and implementation of new processes or tools to enhance client service delivery and case management efficiency Work closely with the client delivery team to ensure that client-specific goals and requirements are met Provide administrative support to ensure the smooth execution of client contracts, service agreements, and deliverables Help track client satisfaction, flagging any issues or feedback to the appropriate teams for resolution Performs an appropriate level of regular evaluations. Provide backend customer service support Tracks, assists, and verifies appropriate steps have been made to resolve corrections in a timely manner. Attends Huddles/Product meetings Coordinates and/or participates in calibrations Provides ongoing colleague coaching and performance feedback orally and written Additional for ‘’level 2s’’ Participates in improvement projects (small & medium) Leads small internal quality enhancement projects (within team or assigned BU) Visually maps and captures the key steps and critical to quality requirements of the work processes/call flows being evaluated Assists business with creating, updating, and reviewing guidance/procedures in Knowledge Base to ensure alignment with to quality standards Note: Applicants should be flexible working in shifts What you need to have: Knowledge & Skills: US Health Domain knowledge is must Exceptional written & verbal communication skills Ability to manage time effectively and work on multiple tasks simultaneously. Intermediate Microsoft Word, Microsoft Excel and Microsoft PowerPoint skills Thrives in a client facing role Reporting MIS, Production data and work queue monitoring Eligibility: Minimum 3.5 years’ experience overall Minimum 12 months experience as a Specialist/Senior Analyst Should have at least “Meets Expectations/Ontrack” or equivalent rating in last appraisal Should not be under any Performance Continuity Plan, or had any official Disciplinary action within the last 3 months What makes you stand out? (Additional Skills & Competencies Needed) Adaptable communicator, facilitator, influencer, and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team Adaptable communicator, facilitator, and problem solver High attention to detail Ability to multi-task and prioritize time effectively Duties and Responsibilities (Level 2) Accurately input case details, notes, and updates into case management systems and databases. Ensure that all client information is handled confidentially and in accordance with HIPAA and other applicable regulations Review case data for completeness, consistency, and compliance with organizational policies and healthcare standards Identify patterns in case data that may suggest opportunities for process improvement or service enhancements. Track service delivery timelines to ensure clients are receiving care within appropriate timeframes Participate in team discussions and brainstorming sessions aimed at improving the case management process Help with the development and implementation of new processes or tools to enhance client service delivery and case management efficiency Work closely with the client delivery team to ensure that client-specific goals and requirements are met Provide administrative support to ensure the smooth execution of client contracts, service agreements, and deliverables Help track client satisfaction, flagging any issues or feedback to the appropriate teams for resolution Performs an appropriate level of regular evaluations. Provide backend customer service support Tracks, assists, and verifies appropriate steps have been made to resolve corrections in a timely manner. Attends Huddles/Product meetings Coordinates and/or participates in calibrations Provides ongoing colleague coaching and performance feedback orally and written Additional for ‘’level 2s’’ Participates in improvement projects (small & medium) Leads small internal quality enhancement projects (within team or assigned BU) Visually maps and captures the key steps and critical to quality requirements of the work processes/call flows being evaluated Assists business with creating, updating, and reviewing guidance/procedures in Knowledge Base to ensure alignment with to quality standards Note: Applicants should be flexible working in shifts What you need to have: Knowledge & Skills: US Health Domain knowledge is must Exceptional written & verbal communication skills Ability to manage time effectively and work on multiple tasks simultaneously. Intermediate Microsoft Word, Microsoft Excel and Microsoft PowerPoint skills Thrives in a client facing role Reporting MIS, Production data and work queue monitoring Eligibility: Minimum 3.5 years’ experience overall Minimum 12 months experience as a Specialist/Senior Analyst Should have at least “Meets Expectations/Ontrack” or equivalent rating in last appraisal Should not be under any Performance Continuity Plan, or had any official Disciplinary action within the last 3 months What makes you stand out? (Additional Skills & Competencies Needed) Adaptable communicator, facilitator, influencer, and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team Adaptable communicator, facilitator, and problem solver High attention to detail Ability to multi-task and prioritize time effectively How to apply If you are interested in this role, then we’d love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information. Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.

About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements How to apply If you are interested in this role, then we’d love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information. Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.

About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements Duties and Responsibilities: Daily Work Management and delivery of schemes Written and Verbal communication with onshore business partners Process reporting and training Ensuring compliance of all internal and client policies Providing timely updates to AM and Onshore counterparts Driving Process improvements Coordination with the onshore teams / external agencies for resolution of Fund Accounting related activities Note: Applicants should be flexible working in shifts Knowledge and Skills: Knowledge of accounts / reconciliations preferred Good command on MS Office applications (MS-Excel, MS-Word) Problem solving skills and attention to detail Ability to multi task, self starter 1-2 Years of accounting experience. Education: Graduate (Commerce background) & above. Duties and Responsibilities: Daily Work Management and delivery of schemes Written and Verbal communication with onshore business partners Process reporting and training Ensuring compliance of all internal and client policies Providing timely updates to AM and Onshore counterparts Driving Process improvements Coordination with the onshore teams / external agencies for resolution of Fund Accounting related activities Note: Applicants should be flexible working in shifts Knowledge and Skills: Knowledge of accounts / reconciliations preferred Good command on MS Office applications (MS-Excel, MS-Word) Problem solving skills and attention to detail Ability to multi task, self starter 1-2 Years of accounting experience. Education: Graduate (Commerce background) & above. How to apply If you are interested in this role, then we’d love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information. Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.

About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements The Deputy Manager for theClient Delivery Process is responsible for overseeing the verification and maintenance of dependent eligibility for health insurance benefits. This role includes managing the dependent verification process, handling escalated inquiries, and ensuring compliance with company policies and government regulations. The Assistant Manager will also support the Service Tickets Team by assisting in ticket resolution, coordinating with the onshore team, and ensuring smooth communication between different departments and stakeholders. Job Title: Deputy Manager – Client Delivery Job Description: The Assistant Manager for the Client Delibery Process is responsible for overseeing the verification and maintenance of dependent eligibility for health insurance benefits. This role includes managing the dependent verification process, handling escalated inquiries, and ensuring compliance with company policies and government regulations. The Assistant Manager will also support the Service Tickets Team by assisting in ticket resolution, coordinating with the onshore team, and ensuring smooth communication between different departments and stakeholders. Key Responsibilities: Dependent Eligibility Verification: Lead and supervise the verification process for employee dependents’ eligibility for benefits. Ensure all documentation required for verification is collected, reviewed, and processed accurately and timely. Identify and resolve issues related to dependent eligibility verification. Coordinate with HR and other departments to resolve discrepancies and update employee records as necessary. Service Ticket Assistance: Assist the Service Tickets Team in handling and resolving issues related to dependent eligibility verification and benefits administration. Collaborate with the team to monitor and resolve escalated service tickets, ensuring timely resolution and adherence to service level agreements (SLAs). Provide guidance and training to team members to enhance problem-solving capabilities and ensure consistent service delivery. Coordination with Onshore Team: Act as a liaison between the onshore team and other teams within the organization, ensuring effective communication and collaboration. Facilitate the flow of information regarding dependent eligibility verification processes, issues, and escalations. Support the onshore team by providing reports, process updates, and responding to inquiries regarding dependent eligibility. Compliance and Reporting: Ensure compliance with all regulatory requirements and internal policies concerning dependent eligibility verification. Prepare and maintain reports on the status of dependent eligibility verifications, including audits and discrepancies. Monitor and track process efficiency, implementing improvements as needed to ensure accuracy and timeliness in the verification process. Process Improvement and Documentation: Identify opportunities for process improvements and propose solutions to streamline the dependent eligibility verification process. Create and update process documentation, ensuring that standard operating procedures (SOPs) are followed and that training materials are current. Analyze trends, report findings, and collaborate with leadership to improve overall service delivery and operational performance. Role Requirements: Education & Experience: Bachelor's degree in Business Administration, Human Resources, or a related field. Minimum of 3-5 years of experience in benefits administration, eligibility verification, or a related field. Prior experience in managing or supervising a team is preferred. Experience in handling service tickets and coordinating with onshore teams is an advantage. Skills & Knowledge: Strong understanding of benefits administration processes, particularly dependent eligibility verification. Familiarity with compliance regulations related to dependent eligibility, health insurance benefits, and employee data privacy (e.g., HIPAA). Excellent communication skills, both written and verbal, with the ability to interact effectively with internal and external stakeholders. Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines. Proficient in Microsoft Office Suite (Excel, Word, PowerPoint), and experience with benefits administration software or HRIS platforms is a plus. Leadership & Teamwork: Ability to lead and motivate a team, ensuring productivity and performance standards are met. A collaborative mindset, with the ability to work effectively with both onshore and offshore teams. Problem-solving abilities and a proactive approach to identifying and resolving challenges. Additional Requirements: Flexibility to work in a fast-paced and dynamic environment. Ability to manage confidential and sensitive information with discretion. Strong analytical skills and the ability to generate and interpret reports. This role ensures the efficient and effective verification of dependent eligibility, supporting the overall success of the benefits administration team while maintaining strong coordination with the service tickets team and onshore colleagues. How to apply If you are interested in this role, then we’d love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information. Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.

About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors backing but also by our commitment to foster the growth and success of our people. At Aptia, were investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values arent just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements Key Responsibilities: Review contracts, sales orders, invoices, and credit memos to ensure accurate financial reporting. Prepare monthly intercompany reconciliation, deferred revenue amortization, and posting entries for WIP write-offs and AR write-offs. Calculate and apply unbilled WIP and AR provisions. Prepare accruals and assist with monthly revenue analytics. Revenue Forecast and Actual reports and analysis of variances. Analysis and cleanup of unbilled revenue on monthly basis. Accurately record and recognize accrued revenue and accounts receivable in accordance with company policies and accounting standards. Ensure proper documentation and controls are in place for revenue transactions. Development of Detailed billing and BIF reports to distribute to the client directors and invoicing team. Calculate and predict client revenue. Perform monthly, quarterly, and annual revenue reconciliations. Develop and manage the annual budget for the organization, ensuring accuracy and alignment with strategic goals and objectives. Monitor and analyse financial performance, providing regular reports and recommendations to the management team. Conduct financial forecasting and develop strategies to improve financial performance and efficiency. Ensure compliance with financial regulations and standards, guiding the organization in adhering to legal and regulatory requirements. Evaluate and recommend financial software and tools to improve financial reporting and analysis. Assist with process improvements and Ad-hoc projects, as needed. General Skills: Strong knowledge and understanding of financial principles, practices, compliance and regulations. Excellent analytical and problem-solving skills, with the ability to interpret and analyse complex financial data. Exceptional attention to detail and accuracy in financial reporting and analysis. Excellent communication and presentation skills, with the ability to effectively communicate complex financial information to non-financial stakeholders. Strong organizational and time-management skills, with the ability to prioritize and meet deadlines. Proven ability to work independently and as part of a team, with strong collaboration and interpersonal skills. Strong understanding of financial forecasting and budgeting techniques. Technical Skills: Experience with ERP software and systems, such as QuickBook, SAP, Oracle, NetSuite etc. Prior knowledge of MS Dynamics is a plus. Proficiency in technical tools like MS Excel, MS Word and PowerPoint. Prior Experience: 6-8 years of working experience as a Budget and Revenue Specialist. Familiarity with ASC-606 or IFRS-15. Solid knowledge of financial software and systems. Demonstrated experience in developing and managing budgets, financial analysis, and financial reporting. Qualifications: Bachelors degree in finance, accounting, or a related field. A masters degree in finance or business administration is preferred. Inter-CA or CA will be a plus. CPA (Certified Public Accountant) or CMA (Certified Management Accountant) certification is highly preferred.

About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors backing but also by our commitment to foster the growth and success of our people. At Aptia, were investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values arent just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements Process and review participant forms and requests and assist with complex participant questions. Perform peer review on participant transactions Provide pension reporting support. Prepare and peer review of Client reports to include: weekly, monthly and quarterly reporting. Monitor timely processing of files, and reports. Process and review participant forms and requests and assist with complex participant questions. Perform peer review on participant transactions Provide pension reporting support. Prepare and peer review of Client reports to include: weekly, monthly and quarterly reporting. Monitor timely processing of files, and reports.

About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors backing but also by our commitment to foster the growth and success of our people. At Aptia, were investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values arent just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements The role will be responsible for handling daily activities on operations floor. There will be accountability to prepare scheme accounts as per the UK legislation, responsible for MIS reporting, drive process improvement, handling scheme and audit queries effectively. We will count on you for: Daily Work Management and processing Written and Verbal communication with onshore business partners Independently prepare accounts, reconciliation, analysis, reporting and audit support. Ensuring compliance of all internal and client policies Providing timely updates to AM and Onshore counterparts Driving process improvement Handling audit queries effectively Coordination with the onshore teams / external agencies for resolution of Fund Accounting related activities Note: Applicants should be flexible working in shifts What you need to have: Knowledge Skills: Knowledge on Fund Accounts required Knowledge on Reconciliation is required Knowledge on UK legislative is preferred Good analytical, planning and communication skills Good command on MS Office applications (MS-Excel, MS-Word) Good command on e-mail writing Ability to multi task, self-starter Eligibility: Minimum 4-5 years experience overall Minimum 12 months experience as a Senior Analyst /Specialist Should have at least on track or equivalent rating in last appraisal Should not be under any Performance Improvement Plan, or had any official Disciplinary action within the last 3 months Should not have applied for any other IJP within Aptia in the last 3 months Education: Graduate (commerce background) What makes you stand out Good Domain Knowledge Good relationship skills with Peers Onshore Proven ability to work on own initiative as well as in a team Problem solver agile to learn new things Ability to multi-task and prioritize time effectively Disclaimer Please note that the relocation assistance shall not be provided for the said position Candidates who wish to apply for inter-location positions are required to check with the Transport Help Desk (THD) to confirm if their place of residence is within the served transport service zone Mention your employee id and official email address in the resume

About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements How to apply If you are interested in this role, then we’d love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information. Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.

About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors backing but also by our commitment to foster the growth and success of our people. At Aptia, were investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values arent just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements Are you an experienced Pensions Administrator looking for a fresh challenge? In this role you will play a key role in supporting clients and scheme members on complex queries and calculations, as well as using your expertise to peer review, coach and check calculations for more junior team members. You will use your technical knowledge to advise on procedural and legislative changes, and support client relationships through budgeting and process improvement. What you ll be doing: Communicating with clients and scheme members on complex queries when required via letter, email and telephone. Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules. Performing complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events. Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work. Ensuring errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. Monitoring project income and work with your manager to ensure client projects are delivered on plan and to budget. Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed. Keep abreast of technical developments, procedural and legislative changes, able to discuss and act upon the implications. What we re looking for Experience liaising with clients and trustees. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. In-depth knowledge of UK pensions legislation. Good communication skills, both written and verbal. Strong analytical and problem-solving skills. Able to analyse and improve processes. Relevant professional qualification (e.g. PMI) - desirable.

About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors backing but also by our commitment to foster the growth and success of our people. At Aptia, were investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values arent just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements PD team is seeking candidates for the following position based in the Gurugram, DLF office Senior Analyst - Plan Administration - B2 What can you expect? The purpose of this job is to provide ongoing operational support to internal and external parties. Responsibility includes assisting in analyzing and evaluating Benefits data files, review data to identify issues and discrepancies and provides resolution of errors. What is in it for you? Holidays (As Per the location) Shared Transport (Provided the address falls in service zone) Shift time - 5.30 to 2.30 in evening (Preferred) We will count on you for: Responsible for managing less complex Benefits Operational assignments. Assist in analyzing and evaluating Benefits data files. Review data to identify issues and discrepancies and provides resolution of errors. Maintains operation systems and tools and provides system support. Performs daily operational assignments and activities, including data analysis, system support and reporting. Manage client data using variety of technical tools and resources. Manage client requests and processes. Act as an effective first level escalation matrix Consistent and timely delivery of various reports Documentation -Is responsible to update the SOP and send for approval every three months Effective communication through email and adherence to calendar for client calls. 100% ownership to respond and attend the calls as per the requirements Note: Applicants should be flexible working in shifts - 5.30 to 2.30 in evening (Preferred) What you need to have: Knowledge & Skills: Strong health knowledge and experience in global and regional benefits Proficient with MS Word, PowerPoint, and Excel Experience in process building, best practices and/or efficiency projects Strong oral and written communication & presentation skills Good analytical skills Ability to work within a team environment Strong self-starter, fast learner, quality conscious, committed to deadlines Strong teamwork skills combined with the ability to work independently with minimal supervision. Language skills are a plus and highly desired, but not required. Education: Graduate (any stream) Eligibility: Minimum 1 years experience in service industry What makes you stand out? Adaptable communicator, facilitator, influencer and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team. Ability to multi-task and prioritize time effectively. Disclaimer Please note that the relocation assistance shall not be provided for the said position Candidates who wish to apply for inter-location positions are required to check with the Transport Help Desk (THD) to confirm if their place of residence is within the served transport service zone Mention your employee id and official email address in the resume PD team is seeking candidates for the following position based in the Gurugram, DLF office Senior Analyst - Plan Administration - B2 What can you expect? The purpose of this job is to provide ongoing operational support to internal and external parties. Responsibility includes assisting in analyzing and evaluating Benefits data files, review data to identify issues and discrepancies and provides resolution of errors. What is in it for you? Holidays (As Per the location) Shared Transport (Provided the address falls in service zone) Shift time - 5.30 to 2.30 in evening (Preferred) We will count on you for: Responsible for managing less complex Benefits Operational assignments. Assist in analyzing and evaluating Benefits data files. Review data to identify issues and discrepancies and provides resolution of errors. Maintains operation systems and tools and provides system support. Performs daily operational assignments and activities, including data analysis, system support and reporting. Manage client data using variety of technical tools and resources. Manage client requests and processes. Act as an effective first level escalation matrix Consistent and timely delivery of various reports Documentation -Is responsible to update the SOP and send for approval every three months Effective communication through email and adherence to calendar for client calls. 100% ownership to respond and attend the calls as per the requirements Note : Applicants should be flexible working in shifts - 5.30 to 2.30 in evening (Preferred) What you need to have: Knowledge & Skills: Strong health knowledge and experience in global and regional benefits Proficient with MS Word, PowerPoint, and Excel Experience in process building, best practices and/or efficiency projects Strong oral and written communication & presentation skills Good analytical skills Ability to work within a team environment Strong self-starter, fast learner, quality conscious, committed to deadlines Strong teamwork skills combined with the ability to work independently with minimal supervision. Language skills are a plus and highly desired, but not required. Education: Graduate (any stream) Eligibility: Minimum 1 years experience in service industry What makes you stand out? Adaptable communicator, facilitator, influencer and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team. Ability to multi-task and prioritize time effectively. Disclaimer Please note that the relocation assistance shall not be provided for the said position Candidates who wish to apply for inter-location positions are required to check with the Transport Help Desk (THD) to confirm if their place of residence is within the served transport service zone Mention your employee id and official email address in the resume

About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements Are you an experienced Pensions Administrator looking for a fresh challenge?  In this role you will play a key role in supporting clients and scheme members on complex queries and calculations, as well as using your expertise to peer review, coach and check calculations for more junior team members.  You will use your technical knowledge to advise on procedural and legislative changes, and support client relationships through budgeting and process improvement.  What you’ll be doing: Communicating with clients and scheme members on complex queries when required via letter, email and telephone. Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules. Performing complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events. Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work. Ensuring errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. Monitoring project income and work with your manager to ensure client projects are delivered on plan and to budget. Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed. Keep abreast of technical developments, procedural and legislative changes, able to discuss and act upon the implications. What we’re looking for Experience liaising with clients and trustees. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. In-depth knowledge of UK pensions legislation. Good communication skills, both written and verbal. Strong analytical and problem-solving skills. Able to analyse and improve processes. Relevant professional qualification (e.g. PMI) – desirable. How to apply If you are interested in this role, then we’d love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information. Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.

About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements Interprets requirements to create/ update systems specifications documents for the Aptia365 platforms Accountable for solving the production related issues and preparation of annual calendar, as applicable Perform & Review Data Analysis, Audit, and associated research and provide subsequent resolution Work alongside with Sr. members or individually (as required) to assist in smooth integration/transition of processes Execute & manage the assigned tasks {analysis, testing, and production} specific to the allocated teams. Work independently on tasks assigned Demonstrate Module level ownership (Work assigned to self and immediate sub-ordinates) and act as a back-up of Manager Manage internal/external stakeholder communication (including Admin & other teams for assigned module) Assist & Manage Offshore/Onshore Interaction Manage Stakeholder Communication, including Technical/Functional escalations Update Reporting/documentation with task details and provide regular updates to team Lead & document requirement calls with admin teams Knowledge & Skills: Good knowledge of Benefits Administration Outsourcing Experienced on Aptia365 Platform Experience in standard and BW configuration as per the client requirements Good H&B Domain knowledge and BW knowledge Creating & Monitoring Project Plans Experience of working in onshore/offshore model Ability to work well within a team environment Should be able to execute transition plan for new project work Should have the ability to collate and analyse project metrics Ability to manage (delivery, q uality & tracking) projects Excellent written and verbal communication skills as exemplified by clear issue explanations, documentation and effective intra- and inter-group communications Strong organizational and time management skills, including ability to multitask and work independently with minimum supervision to meet firm deadlines Education: B.Tech / MCA/ B.Sc.( IT) / BCA from reputable institute in any stream Eligibility: Minimum 5 years of overall experience Minimum 12 months of experience as Senior Lead Implementation Analyst/ Lead Business Analyst in similar domain Should have at least “ On Track ” or equivalent rating in last appraisal Should not be under any Performance Improvement Plan, or had any official disciplinary action within the last 3 months Should not have applied for any other IJP within Aptia within the last 3 month How to apply If you are interested in this role, then we’d love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information. Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.

About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements How to apply If you are interested in this role, then we’d love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information. Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.