Client Success Manager

As a member of the team at Trillion Edition LLP (SocialBureau), you will have the opportunity to collaborate with global luxury brands to drive innovative strategies, execute performance marketing initiatives, and foster client growth. Your role will involve building and nurturing strong relationships with clients, acting as their primary point of contact. Understanding the objectives of each client, you will be responsible for crafting and implementing effective digital marketing strategies. You will oversee various stages including onboarding, campaign execution, and regular performance monitoring and reporting. Collaboration with internal teams such as strategy, creative, and performance will be essential to ensure that campaigns not only meet but exceed key performance indicators (KPIs). Monitoring metrics like ROI, CTR, conversion rates, and engagement levels will enable you to identify optimization opportunities. Additionally, you will actively propose growth avenues through upselling and cross-selling digital services. Conducting regular business reviews and feedback sessions with clients will be part of your responsibilities to guarantee their satisfaction, retention, and expansion. To excel in this role, you should possess a minimum of 3 years of experience in client success, account management, or digital marketing. A robust understanding of digital marketing channels including social media, paid advertisements, SEO, content strategies, and analytics is crucial. Your exceptional communication, presentation, and relationship-building skills will be valuable assets in this position. You should demonstrate the ability to analyze campaign data effectively and translate insights into actionable strategies. Familiarity with CRM and various marketing tools like HubSpot, Google Analytics, and Meta Ads is preferred. Being detail-oriented, well-organized, and capable of managing multiple clients and projects simultaneously is essential for success in this role. While experience with luxury, premium, or high-end brands is beneficial, it is not mandatory. This is a full-time position that requires in-person work.,