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6.0 - 11.0 years
7 - 11 Lacs
chennai
Work from Office
We are looking for an Senior Client Success Senior Manager with excellent interpersonal skills to lead and manage our dynamic team. Specific Job Duties / Responsibilities: Acting as the key liaison between the company and clients, ensuring that client needs are met. Formulating and executing strategies to improve process efficiency and client satisfaction. Leading the resolution of client complaints and issues, focusing on long-term solutions. Overseeing the collection, analysis, and presentation of client data and financial reports. Auditing and improving billing and collections operations. Managing team performance, resource allocation, and professional development. Keeping up-to-date with...
Posted 1 month ago
10.0 - 14.0 years
6 - 11 Lacs
mumbai
Work from Office
Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client. Responsibilities Experience and Skills Required: Typically, 10-15 years of total customer success and renewals/Sales/Channel experience. Min. 5 years of Software/Database sales experience is preferred. Experience managing enterprise account and creating upsell opportunities in a complex market is required. Broad knowledge of database and software & hardware business is preferred. Strong experience in driving go-to-market strategy/activities at scale. Strategic Sales Planning & Implementation - Orchestrates the development of strategic initiatives to advanc...
Posted 1 month ago
2.0 - 7.0 years
2 - 5 Lacs
greater noida
Work from Office
Account Manager: Lead client relationships, ensure satisfaction, manage accounts, upsell/cross-sell, coordinate with teams, track metrics, resolve escalations, and negotiate contracts. CRM experience and strong communication required.
Posted 1 month ago
4.0 - 7.0 years
0 - 0 Lacs
noida
Remote
Job Title: Customer Success Analyst Location: India Employment Type: Full-Time Experience Level: Mid-Level (Minimum 2 Years Experience) Reports to: Head of Customer Success About Us Raindrop Systems Inc. is a fast-growing AI-powered Source-to-Pay platform. With lightning-fast deployment, a new digital front door for everyone to converse with the information you need, and plug-and-play integration, Raindrop rapidly turns scattered, unmanaged spend into managed spend, which becomes actionable spend and ultimately, tangible savings. At Raindrop We're passionate about helping our customers succeed and are looking for a dedicated Customer Success Analyst to join our team and help drive user satis...
Posted 1 month ago
4.0 - 9.0 years
6 - 10 Lacs
noida
Work from Office
Responsibilities: Research, maintain, and update and new opportunities for themselves Should have a good presentation skills should have a client facing experience Domestic Market experience is must
Posted 1 month ago
1.0 - 5.0 years
4 - 9 Lacs
hyderabad, bengaluru, delhi / ncr
Hybrid
Roles and Responsibilities Manage client relationships through effective communication, ensuring high levels of satisfaction and retention. New Client Lead Generation ; Market Research. Ability to interact with head hr and stake holders. Extraordinary communication skills Coordinate with clients to understand their needs, expectations, and requirements. Handle client queries and concerns in a timely and professional manner. Ensure seamless onboarding process for new clients by providing necessary documentation and support. Monitor client accounts to identify potential issues and take proactive measures to resolve them. Ensuring deliverability of work Share your resume : rekha@spectral.in Cal...
Posted 1 month ago
1.0 - 5.0 years
4 - 9 Lacs
hyderabad, bengaluru, delhi / ncr
Hybrid
Roles and Responsibilities Manage client relationships through effective communication, ensuring high levels of satisfaction and retention. New Client Lead Generation ; Market Research. Ability to interact with head hr and stake holders. Extraordinary communication skills Coordinate with clients to understand their needs, expectations, and requirements. Handle client queries and concerns in a timely and professional manner. Ensure seamless onboarding process for new clients by providing necessary documentation and support. Monitor client accounts to identify potential issues and take proactive measures to resolve them. Ensuring deliverability of work Share your resume : rekha@spectral.in Cal...
Posted 1 month ago
0.0 - 1.0 years
0 - 2 Lacs
coimbatore
Work from Office
Responsibilities: * Manage client relationships * Meet revenue targets * Communicate effectively with customers & stakeholders * Drive appointment generation * Ensure customer success Sales incentives Job/soft skill training Course reimbursements
Posted 1 month ago
4.0 - 9.0 years
7 - 15 Lacs
chennai
Work from Office
Dear All, We are excited to announce a job opportunity at IRIS KPO Resourcing India Pvt Ltd for the position of Customer Success Advisor / Business Partner. We are seeking skilled and detail-oriented Customer Success Specialists (Specialist in International Markets, Preferably US and UK Market) with 5 - 8 years of experience in Customer Success. Location: Nungambakkam, Chennai Shift: US Shift (6.30 PM to 3.30 AM) Work Days: Monday to Friday Purpose of the Job: As Customer Success Business Partner (CSBP) - you will be a trusted advisor for our key customers and strategic service partners. You will be a key bridge to help them maximize the use of our school management software and ensure our d...
Posted 1 month ago
6.0 - 10.0 years
10 - 18 Lacs
bengaluru
Hybrid
Job description entomo is an Equal Opportunity Employer. The company promotes and supports a diverse workforce at all levels across the Company. The Company ensures that its associates or potential hires, third-party support staff and suppliers are not discriminated against, directly or indirectly, as a result of their colour, creed, cast, race, nationality, ethnicity or national origin, marital status, pregnancy, age, disability, religion or similar philosophical belief, sexual orientation, gender or gender reassignment, etc. As an Implementation Lead at this company, you will prioritize the goals and needs of our customers. Implementation Leads form a direct relationship with customers and...
Posted 1 month ago
0.0 - 3.0 years
4 - 8 Lacs
mangaluru
Work from Office
A Customer Success Partner is a Individual Contributor responsible for ensuring the Client s Success from Client Onboarding till Servicing with Enriching Client Experience . Responsibilities you will have to take on- Handle all client communication to ensure client satisfaction Handle all internal communication to ensure KPIs, deliverables and deadlines are met Ensure all internal workflow and processes are followed by the cluster Coordinate with external stakeholders A candidate for this position must posses - A strong drive for results A keen attention to detail The willingness and curiosity to learn Proactiveness Excellent verbal and written English communication Verbal communication in l...
Posted 1 month ago
8.0 - 12.0 years
14 - 15 Lacs
bengaluru
Work from Office
Complete JD is available on our LinkedIn page, Proslisi Visit and take a look. Position: Sr. B2B Sales Experience: 812 Years Budget: Up to 15 LPA (depending on experience) Location: Bangalore Work Mode: Work from Office Annual bonus
Posted 1 month ago
5.0 - 8.0 years
6 - 8 Lacs
hyderabad
Work from Office
Job Title: Manager - Client Success Location: Hyderabad, Telangana Company: Harmony United Medsolutions Pvt. Ltd. About Us: Harmony United Medsolutions Pvt. Ltd. [HUMS] is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With nine years of experience, we have perfected our end-to-end services in medical billing, A.R. management, and other essential healthcare facets. We provide our services to Harmony United Psychiatric Care, a US-based Healthcare Company. We pride ourselves on our commitment to excellence, creativity, and pushing the boundaries of what's possible. As w...
Posted 1 month ago
4.0 - 8.0 years
10 - 15 Lacs
mumbai, mumbai suburban
Work from Office
We are seeking an experienced and proactive Support, Adoption, and Training Lead for our School ERP system. The role focuses on ensuring streamlining of School ERP through timely resolution of the issues/tickets raised, effective ERP usage across the institution through robust user support, continuous adoption strategies, and structured training programs. The ideal candidate will drive user engagement, maximize system utilization, and enable smooth digital transformation in school operations. Key Responsibilities: ERP User Support: - Act as the first point of contact for all ERP-related user queries (administrators, teachers, staff, parents, and students). - Troubleshoot and resolve function...
Posted 1 month ago
4.0 - 9.0 years
6 - 10 Lacs
noida
Work from Office
Responsibilities: Research, maintain, and update and new opportunities for themselves Should have a good presentation skills should have a client facing experience Skills Experience must be in domestic market is required Client meeting exposure
Posted 1 month ago
3.0 - 6.0 years
9 - 12 Lacs
noida
Work from Office
Responsibilities: Client Relationship Management: Serve as the main point of contact for clients using our employer branding products. Build strong, long-lasting relationships with clients, understanding their needs, challenges, and objectives. Conduct regular check-ins and meetings to provide updates on product performance, gather feedback, and offer strategic insights. Employer Branding Strategy: Work closely with clients to develop effective employer branding strategies. Provide insights and recommendations based on industry best practices and market trends. Assist in the creation of compelling employer branding campaigns and materials. Project Coordination: Collaborate with internal team...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Post-Sales Manager at our company, you will play a crucial role in ensuring seamless client onboarding, delivery, and long-term relationship management. Your responsibilities will include leading client onboarding, managing project delivery, acting as the primary client contact, building long-term relationships, collaborating with internal teams, tracking client health, and presenting account review reports. Additionally, you will be expected to maintain detailed client records, identify client needs patterns, and provide feedback for improvement. Key Responsibilities: - Lead client onboarding and facilitate a smooth handover from the sales team. - Manage end-to-end delivery of client p...
Posted 1 month ago
15.0 - 20.0 years
60 - 75 Lacs
bengaluru
Work from Office
Lead U.S. tax compliance & advisory with focus on quality & KPIs Build, mentor & scale high-performing, tech-savvy tax teams Act as trusted advisor to CPA clients, ensuring satisfaction Drive growth via GTM strategy, innovation & performance Required Candidate profile 15+ yrs in U.S. tax compliance; 2+ yrs in service firm EA/CPA/CA qualified Expert in complex tax needs for multiple CPA clients Skilled in KPI models, value pricing, and service optimization
Posted 1 month ago
3.0 - 5.0 years
5 - 8 Lacs
hyderabad
Work from Office
Role & responsibilities: Develops Healthy Customer Relationship Enhances Customer Training Evaluates and Analyses Customer Needs Builds Trust and Transparency with Clients Onboards New Clients Acts as a Customer Advocate Encourages Customers to Upgrade their Products Promotes Customer Loyalty Meet Quarterly and Annual Renewal and Upsell Targets Ensuring Monthly, Quarterly, and Annual Reports are sent out to the clients Ability to work cross-functionally with teams like sales, product and support. Strong presentation and training skills Customer-focused with a knack of identifying opportunities and solving problems. Preferred candidate profile: Excellent written and verbal communication skill...
Posted 1 month ago
1.0 - 6.0 years
5 - 12 Lacs
mumbai suburban, navi mumbai, mumbai (all areas)
Work from Office
Role & responsibilities Build Excellent Client Relationships (CXOs/ Business Heads) as well as strong relationships with peers across business functions Responsible for Business Development Strategy & Process Manage client experience & ensuring client retention Develop expertise in concept selling Elevate opportunities to expand partnerships through upgrades & upsells Structure solutions for Client Organisations Spearhead personal Brand building opportunities Leverage in-house community, events, Research & Insights offerings to the clients Preferred candidate profile Communication skills. Relationship building skills. Problem Solving. Strong Analytical & Concept Ability. Confident in technol...
Posted 1 month ago
2.0 - 4.0 years
0 Lacs
mumbai, maharashtra, india
On-site
Magma Digital Ventures (magmadigitalventures.com) is a holding company with businesses in offshore recruitment, digital marketing, and SaaS . Were looking for a Founders Office / Operations Associate to work directly with the founder and drive execution across our portfolio companies. This is a high-impact startup role where youll touch everything from operations and business analysis to project management and client success . What youll do: Manage cross-functional projects across recruitment, marketing, and SaaS Take recruitment and sales calls , support business development, and follow up on payments Oversee operations and fix gaps in processes end to end Interview and onboard candidates, ...
Posted 1 month ago
5.0 - 7.0 years
0 Lacs
noida, uttar pradesh, india
On-site
Role Overview: We are seeking an experienced and customer-centric Post-Sales Manager to ensure seamless client onboarding, delivery, and long-term relationship management. The role requires someone who can act as the bridge between sales, delivery, and clientsensuring customer success, retention, and growth. What Youll Do: As a full-time Post Sales Manager, you will: Lead client onboarding and ensure smooth handover from the sales team. Manage end-to-end delivery of client projects, ensuring quality, timelines, and client satisfaction. Act as the primary point of contact for clients post-contract signing. Build and nurture long-term relationships with clients to drive renewals, upsell, and c...
Posted 1 month ago
1.0 - 4.0 years
0 - 3 Lacs
noida
Work from Office
About Info Edge Info Edge is the parent company of brands like naukri.com, 99acres.com, jeevansathi.com, shiksha.com and many others. Our mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: 99acres.com 99acres is a gateway to one of the fastest-growing property markets of the world for buying, renting and ...
Posted 1 month ago
1.0 - 5.0 years
7 - 10 Lacs
noida
Work from Office
Job Description: The Customer Success role at Info Edge India Ltd for IIMJOBS focuses on ensuring a positive experience for users through effective onboarding, support, and relationship management. The primary objective is to drive user engagement, satisfaction, and retention. Responsibilities include understanding customer needs, providing tailored solutions, conducting regular check-ins, and gathering feedback to facilitate continuous improvement. This role also involves collaborating with cross-functional teams to enhance product offerings and resolve customer issues. Key Responsibilities: - Onboard new customers and ensure they have a smooth transition to the platform. - Act as the prima...
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
You will be working at eClerx, a company that serves some of the largest global companies, including 50 Fortune 500 clients. Clients rely on eClerx to solve their most complex problems and provide transformative insights. Working at eClerx will give you the opportunity to build expertise, challenge the status quo, think boldly, and help clients seize value. eClerx is a global leader in productized services, combining people, technology, and domain expertise to enhance business results. The company's mission is to set the benchmark for client service and success, while the vision is to be the preferred innovation partner for technology, data analytics, and process management services. Since i...
Posted 1 month ago
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