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1.0 - 5.0 years
3 - 6 Lacs
Noida
Work from Office
About the Role: We are seeking a highly motivated and customer-focused individual to join our Customer Success Team. With 3+ years of experience in this role, you will be responsible for providing excellent customer support to our clients for our SaaS product. You will be the primary point of contact for customer inquiries and will work closely with the product and technical teams to resolve customer issues. You will also be required to handle inbound inquiries, provide demos to potential customers, on-board them to the system & follow-up on due renewal payments. Responsibilities: Respond to customer inquiries via phone, email and chat in a timely and professional manner Troubleshoot custome...
Posted 2 months ago
7.0 - 12.0 years
0 - 1 Lacs
Hyderabad
Work from Office
Job Title: IT Staffing Account Manager Middle East Region Location: Hyderabad Experience: 7–15 Years Job Summary: We are looking for a dynamic and results-driven IT Staffing Account Manager to lead and grow our client portfolio in the Middle East region . The ideal candidate will have a strong background in IT staffing and consulting services, with a proven ability to build long-term relationships with enterprise clients and deliver tailored workforce solutions. Key Responsibilities: Client Relationship Management • Serve as the primary point of contact for existing and prospective clients across the Middle East. • Understand client requirements and business objectives to deliver the right I...
Posted 2 months ago
5.0 - 10.0 years
8 - 18 Lacs
Kolkata, Mumbai
Work from Office
Senior Customer Success Manager Join us as a Senior Customer Success Manager - in our Customer Success Team at Kolkata office to get the opportunity to do the best work of your career and make a profound impact in our journey of enabling retail in India. What Youll Achieve: We are seeking a highly experienced and motivated Senior Customer Success Manager to join our dynamic team. The successful candidate will have a minimum of 10 years of experience in the Customer Success department, with a proven track record of managing and retaining high-value clients. As a Senior Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our most strategic customers, ...
Posted 2 months ago
2.0 - 6.0 years
3 - 7 Lacs
Mumbai
Work from Office
Manage 34 client accounts end-to-end, act as SPOC, lead strategy, ensure timely delivery, handle ORM, build relationships, upsell services, and stay adaptable. 34 yrs exp in digital servicing, strong comms, multitasking & strategic skills needed.
Posted 2 months ago
0.0 - 4.0 years
3 - 4 Lacs
Pune, kharadi, Mundhwa-Kharadi Byp
Work from Office
This is a voice process. Open to both freshers and experienced candidates. Preferred: Insurance experience and sales acumen. Required Candidate profile Excellent comms in both English and Hindi, No MTI or RTI, grammatical or pronunciation errors
Posted 2 months ago
0.0 - 5.0 years
3 - 4 Lacs
Pune
Work from Office
Responsibilities: Candidate Age: 25-39. Industry Background: Insurance Sector. Language: Must be fluent in English Fluent. Role Type: Tele-sales. Provident fund Health insurance
Posted 2 months ago
1.0 - 4.0 years
9 - 11 Lacs
Gurugram
Hybrid
Role & responsibilities Design effective product launch & training strategies to improve usage and adoption of UTD and Lexicomp, working clinical departments within hospital and academic institutions • Deliver engaging onsite and Live online (remote) training to end users to increase usage and awareness within each site • Ability to interface with customer contacts at all levels, to develop and strengthen relationships with multiple key contacts and influencers who can support, promote, and coordinate the promotion and use of our products • Uncover and address access challenges and resolve any technical barriers to usage • Provide consistent account feedback and market data to the sales, mar...
Posted 2 months ago
1.0 - 4.0 years
9 - 11 Lacs
Gurugram
Hybrid
Role & responsibilities Design effective product launch & training strategies to improve usage and adoption of UTD and Lexicomp, working clinical departments within hospital and academic institutions • Deliver engaging onsite and Live online (remote) training to end users to increase usage and awareness within each site • Ability to interface with customer contacts at all levels, to develop and strengthen relationships with multiple key contacts and influencers who can support, promote, and coordinate the promotion and use of our products • Uncover and address access challenges and resolve any technical barriers to usage • Provide consistent account feedback and market data to the sales, mar...
Posted 2 months ago
3.0 - 8.0 years
6 - 11 Lacs
Pune
Work from Office
What You'll Do Avalara is looking for a Partner Implementation Manager (PIM) to join our Avalara for Accountants (A4A) team. Youll deliver a smooth, onboarding experience for accounting firms that purchase Avalara products through the A4A program. As a PIM, youll work directly with firm partners to ensure successful implementation of Avalaras solutions. While the primary focus is enabling firms to manage and file sales and use tax returns, the scope may include additional services such as license and registration management, document handling, and more as the A4A product suite expands. What Your Responsibilities Will Be Lead the onboarding and implementation process for new A4A partners Guid...
Posted 2 months ago
1.0 - 4.0 years
3 - 6 Lacs
Noida
Work from Office
Experience Bachelors degree or equivalent experience, in marketing, advertising, or a related field 1+ years of advertising, client management, or project management in a SAAS environment preferred Previous print production and/or print fulfillment experience preferred. Responsibilities Responsible for ongoing day-to-day client deliverables on assigned accounts Responsible for execution for client deliverables, orders, and management on assigned accounts Manage all aspects of assigned technical and creative projects, including project planning, fact -finding, execution, timing, functionality, troubleshooting, quality, and cost with manager support. Provide problem recognition, research, isol...
Posted 2 months ago
1.0 - 2.0 years
4 - 8 Lacs
Gurugram
Hybrid
We 're hiring Customer Onboarding and Success Specialist at Zonka Technologies!! Role Summary As a Customer Onboarding and Success Specialist, you'll be the voice and guide for Zonka Feedback's customers. The role is all about delivering a smooth, supportive, and value-driven experience - from onboarding to ongoing engagement by guiding them through account setup, product training, and feature adoption while providing timely support and proactive check-ins to ensure they gain maximum value from our AI-powered customer experience and feedback platform. Youll manage a portfolio of US-based customers, taking ownership of their success by tracking progress, resolving issues, and maintaining regu...
Posted 2 months ago
3.0 - 5.0 years
0 - 0 Lacs
Ahmedabad
Work from Office
•4 to 5 years of experience in customer support, •Strong understanding of IT products, SaaS platforms, or enterprise software •Experience with CRM support tools. •Ability to handle high-pressure situations with a calm and customer-focused attitude
Posted 2 months ago
0.0 - 4.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Responsibilities: * Build strong client relationships through regular communication & engagement * Manage client accounts with focus on success & satisfaction * Friendly personality, polite and confident speaker * Experience in sales or front is + Sales incentives Performance bonus Referral bonus
Posted 2 months ago
0.0 - 4.0 years
3 - 4 Lacs
Noida
Work from Office
To make outbound calls to the paid jobseekers and discuss their search parameters ensuring relevant search To engage with the jobseekers to reiterate all the benefits and to activate their account on Naukri post validation To coordinate with internal departments / teams to resolve the customer requirement To work on the online systems and applications as per the defined guidelines To manage and resolve escalations as per TAT and other defined matrices Required Skills : Excellent verbal and written communication skills. Good client interaction skills Desired Skills: Exposure in MS Office and the Internet would be given preference. Prior experience in making outbound calls/ client servicing
Posted 2 months ago
1.0 - 3.0 years
5 - 8 Lacs
Gurugram
Hybrid
We're hiring Product Consultant at Zonka Technologies. Company Profile At Zonka Technologies, we're transforming how businesses understand and elevate their customer experiences. Our flagship product, Zonka Feedback, is AI-driven Customer Experience (CX) and Feedback Management platform that helps businesses capture feedback, measure customer satisfaction, and drive strategic growth across multiple touchpoints. With seamless integrations into leading CRMs like Salesforce and HubSpot, it enables brands to listen to customer voices and make data-driven decisions through multi-channel feedback collection, advanced reporting, and real-time AI insights. From NPS and CSAT to sentiment analysis and...
Posted 2 months ago
1.0 - 4.0 years
2 - 3 Lacs
Rajkot
Work from Office
Ensure client satisfaction, drive product adoption, and handle onboarding, training, support, renewals, and upsells. Build strong relationships, track usage, and improve retention for iSmartRecruit.
Posted 2 months ago
1.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
About the Company: Ambak Fintech Pvt Ltd is a fast-growing financial services company specializing in Home Loans (HL) and Loan Against Property (LAP) . We are committed to delivering personalized financial solutions by building strong partnerships and trusted client relationships. *For Instant Reply share your resume on anusha.mishra@ambak.com or 9569988658* Role Overview: We are looking for a Key Account Manager who can drive business through effective client engagement and strong field presence. The ideal candidate should have experience in the home loan/LAP segment , with a deep understanding of channel partner relationships , client servicing , and sales operations . Key Responsibilities...
Posted 2 months ago
0.0 - 3.0 years
3 - 4 Lacs
Gurugram
Work from Office
Client Engagement Specialist At POD - Josh Technology Group , We are seeking talented and experienced Client Engagement professionals to join our team. You will be responsible for building and maintaining strong relationships with colleges and universities across the country. You will play a crucial role in ensuring client satisfaction, retention, and maximizing business opportunities. The primary objective is to enhance the overall client experience by providing exceptional service and support throughout the lifecycle. Required Experience: 0-3 years of experience in Client Servicing Experience (Freshers can also apply). Work Location: Gurugram/Gurgaon - Work from the office (2 Saturdays in ...
Posted 2 months ago
2.0 - 3.0 years
1 - 3 Lacs
Chandigarh
Work from Office
Responsibilities: * Manage client accounts: deliver exceptional service & drive growth * Collaborate with cross-functional teams on projects & initiatives * Build strong relationships through regular communication & feedback
Posted 2 months ago
1.0 - 6.0 years
3 - 5 Lacs
Bangalore Rural
Work from Office
Role Details: Designation : Associate Mode: Work from Office (6 Days working) Location- Plot No. 317-P, 319-P, Jigani-Bommasandra link Road, Jigani, Anekal Taluk, Bengaluru Urban, Karnataka, 562106 Job Description: The Client Service Associate at Delhivery will be responsible to provide exceptional service and support to customers, ensuring their satisfaction with Delhivery's products and services. You will handle inquiries, complaints, and requests through various communication channels, including phone, email, and chat. Your role involves understanding customer needs, resolving issues, and delivering accurate and timely information. Key Responsibilities: Providing assistance with shipment ...
Posted 2 months ago
2.0 - 7.0 years
10 - 15 Lacs
Hyderabad
Work from Office
2–5 years of experience in founders office Working in ambiguity & wearing multiple hats Exp in entertainment or AI tech Taking ownership of core functions from operations & growth to client success & team building Execute daily business operations
Posted 2 months ago
3.0 - 8.0 years
8 - 15 Lacs
Bengaluru
Work from Office
Request you to please share your resume on muskan.chaudhary1@indiamart.com or WhatsApp on 9034322628 Lead and manage a team of 20 to 30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention target...
Posted 2 months ago
4.0 - 8.0 years
12 - 20 Lacs
Pune
Work from Office
Request you to please share your resume on akriti.kapoor@indiamart.com or WhatsApp on 9034322628 Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. Build strong, professional relationships with clients and ensure prompt issue resolution. Hire, train, and retain team members with tailored development plans and ongoing skill enhancement. Provide consultative support to clients, offering tailored digital marketing solutions. Conduct 2 to 3 face-to-face client meetings daily to drive engagement and retention.
Posted 2 months ago
3.0 - 8.0 years
8 - 15 Lacs
Bengaluru
Work from Office
Request you to please share your resume on akriti.kapoor@indiamart.com or WhatsApp on 9034322628 Lead and manage a team of 20 to 30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets th...
Posted 2 months ago
0.0 - 3.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Responsibilities: Lead Qualification Collaborate with the sales team Customer Relationship Management Product Knowledge Feedback and Improvement Query and dispute resolution through SLAs
Posted 2 months ago
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