337 Client Success Jobs - Page 4

As a member of the team at Trillion Edition LLP (SocialBureau), you will have the opportunity to collaborate with global luxury brands to drive innovative strategies, execute performance marketing initiatives, and foster client growth. Your role will involve building and nurturing strong relationships with clients, acting as their primary point of contact. Understanding the objectives of each client, you will be responsible for crafting and implementing effective digital marketing strategies. You will oversee various stages including onboarding, campaign execution, and regular performance monitoring and reporting. Collaboration with internal teams such as strategy, creative, and performance ...

We are seeking a highly motivated and experienced Key Account Manager (KAM) to join our team. In this role, you will be responsible for managing and nurturing relationships with existing clients, ensuring their satisfaction, and driving long-term partnerships. Leveraging your expertise in relationship management and sales, you will cross-sell and upsell products and services to meet the evolving needs of our clients. As the primary point of contact for key clients, you will build strong, long-term relationships to ensure high levels of client satisfaction and retention. Regular engagement through meetings, calls, and site visits will help you understand their business needs and provide tailo...

Role & responsibilities We are seeking a proactive Virtual Customer Success Account Manager (vCSAM) to manage customer relationships, ensure satisfaction, and drive successful service delivery. This role requires strong communication skills, attention to detail, and collaboration with various teams. As a vCSAM, you will leverage your technical expertise, business acumen, and industry perspectives to orchestrate post-sales delivery and support of Microsofts products and services in partnership with primary delivery leads, empowering customers to achieve meaningful business outcomes by accelerating value realization and service utilization. If you are tech-savvy with a passion for Cloud and IT...

Kickstart your career as a SaaS Product Consultant Intern at BusinessLabs! Learn, consult, and grow with Brilliant Directories. Job Description: https://docs.google.com/document/d/1_aX3uQZA9cAUflBSDQUtfRs4wm3v1eohTccmDDSvxac/edit?usp=sharing Health insurance

Roles and Responsibilities Client Onboarding: Guide new clients through a seamless onboarding experience helping them set up and understand our platform. Customer Support: Resolve customer queries via chat, email, and phone with a solution-first mindset and quick turnaround. Relationship Management: Build long-term relationships with customers by understanding their needs and proactively supporting their goals. Product Education: Conduct product walkthroughs, webinars, and create help guides to ensure customers can fully leverage the platform. Customer Engagement: Stay in regular touch with clients to monitor satisfaction and identify opportunities for further value. Feedback & Reporting: Co...

Job Description Position Title: University Success Manager (USM) Function: Post-Sales Operations University Partnerships Location: [Hyderabad & followed by Universities location] Role Summary The University Success Manager will be the single point of contact for partnered universities after MoU signing, ensuring every operational, contractual, and administrative milestone is achieved before classwork begins . They will maintain strong relationships with senior university stakeholders, coordinate multiple internal functions, and ensure on-time, smooth academic launches . Key Responsibilities Own the entire post-MoU onboarding cycle for assigned universities in parallel. Coordinate MoU finalis...

Management of Major and Severe impacting incidents primarily involving large-scale infrastructure issues or high-risk data/application issues. This includes but is not limited to: Time-sensitive communication to business partners and others when SLA/Customer impact is identified. Running both technical conference bridges and business update calls. Collating technical and business impact. Driving decision-making for incident resolution with the goal of minimizing impact on the business. Escalation to Senior IT Management. Providing incident updates to stakeholders (Service announcements). Capturing incident follow-ups and assisting in compiling Post Mortems. Identifying stability trends and e...

- Client Journey Monitoring: Regularly check in on clients to track their progress. Collect testimonials, videos, and feedback from clients to gauge their satisfaction and improvement. Maintain detailed records of client progress reports. - Operations Support: Collaborate with the operations team to ensure smooth client experiences. Address and resolve any issues clients may encounter during their journey. - Sales Support: Assist the sales team with client renewals. Generate new business opportunities by leveraging client feedback and success stories. Promote and encourage client referrals.

Position Overview: We are seeking a proactive and empathetic Client Communication & Relationship Specialist to join our team. The ideal candidate will work closely with clients to nurture relationships, enhance satisfaction, and drive engagement through strategic communication. Operating in the UAE market, this role requires exceptional English communication skills, a passion for client success, and a knack for aligning client goals with actionable strategies. Key Responsibilities: Client Relationship Strategy: Develop tailored communication plans: Craft strategies to engage clients, address their needs, and foster long-term partnerships. Proactive client engagement: Initiate regular check-i...

Request you to please share your resume on akriti.kapoor@indiamart.com or WhatsApp on 9034322628 Lead and manage a team of 20 to 30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets th...

Job Role: Client Success Manager (CSM) Exp 6-10 Years Location: Gurugram HR Role Objective : Job Profile seeking to ensure a High-Quality member experience, Foster Engagement and Maximize Retention for HNI and UHNI Members of the Network . This role is the primary relationship point after onboarding and involves curating meaningful connections, exclusive event access, and bespoke services. Key Job Role and Responsibilities Manage a portfolio of Key Accounts, establish productive, professional, and profitable relationships with key personnel and CXO s in assigned customer accounts. Lead, mentor and train a team of account managers. Coordinate with various departments within the organization, ...

Role Overview: We are looking for a dynamic and goal-driven individual to join our team as an Assistant Manager - Job Acquisition. The primary responsibility will be to acquire new job listings and client partnerships by engaging with Talent Acquisition professionals. Key Responsibilities: Identify and onboard new clients to list job openings on our platform. Build and maintain strong relationships with HR professionals and hiring managers. Conduct outbound calls, emails, and meetings to pitch platform value proposition. Track acquisition KPIs and report on weekly/monthly progress. Stay updated with market trends and competitor platforms to identify new opportunities. Requirements: Bachelor'...

Welcome! You made it to the job description page! At POD - Josh Technology Group , We are seeking talented and experienced Client Engagement professionals to join our team. You will be responsible for building and maintaining strong relationships with colleges and universities across the country. You will play a crucial role in ensuring client satisfaction, retention, and maximizing business opportunities. The primary objective is to enhance the overall client experience by providing exceptional service and support throughout the lifecycle. Required Experience: 1-4 years of experience in Client Servicing Experience Work Location: Gurugram/Gurgaon - Work from the office (2 Saturdays in a mont...

Key deliverables: • Strengthen, build, enhance existing partnership with corporate clients in assigned portfolio • Supporting them in leveraging Quest2Travel portal to derive tangible process & purchase savings • Cross sell products offered by Quest2Travel, primarily increasing Hotel penetration • On-board sister/ subsidiary companies of Parent companies for availing travel services • Track account performance on daily/ regular basis • Conducting Quarterly/ half yearly / annual Travel Business reviews • Monitor profitability of managed accounts & overall portfolio • To be points person for partners in streamlining and providing solutions in case of issues • Build strong web of influence with...

This is a full-time on-site role for a Business growth specialist, located in Hebbal B'lore. The role involves tasks such as new business development, lead generation, business communication, and account management to drive growth and client success. Required Candidate profile • Strong business acumen and effective communication skills • Ability to work in a fast-paced environment and meet deadlines • BBA, Marketing, Business • Digital marketing trends and strategies.

Job Description: Implementation Consultant Morningstar is committed to empowering investor success. One way we accomplish this is by offering independent research and great software products to financial advisers and individual investors. We believe that when the investor wins, we all win. At Morningstar, your contributions have meaning and can drive change. We offer a place where talented, driven people can grow. Our differences are our strength; the fact that we dont all think the same way and encourage unique perspectives helps create great products and services for our clients. The Opportunity Were a seeking an Onboarding and Implementation Consultant. As an Onboarding and Implementation...

About Info Edge InfoEdge’s mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to em...

@Request you to please share resume on shreya.sarraf@indiamart.com. Roles & Responsibilities - Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through...

@Request you to please share resume on shreya.sarraf@indiamart.com. Roles & Responsibilities - Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through...

Responsibilities: * Manage client relationships & account planning * Maximize revenue through strategic planning * Drive churn management & upselling opportunities * Ensure client success & retention

We are looking for Customer Success Associate Excellent coms in German/English, Good thought process Qualification B tech /Graduate, C1 certified in German Interview rounds HR Round, OPS Round, Client Round Salary Upto 7.2lpa

Work with cross-functional teams to resolve customer issues and align priorities. Lead client onboarding by configuring software and ensuring a smooth go-live.

Role & responsibilities Are you a confident communicator with a knack for solving problems? Join our customer success team and get the opportunity to work on a fast-growing IT product while building your career in client engagement and tech-based support. Role & Responsibilities: Interact with customers via phone, email, and chat to resolve queries and ensure high satisfaction. Understand client issues and provide solutions effectively and professionally. Build a positive relationship with customers and guide them through product features. Learn and implement techniques for upselling and cross-selling relevant offerings. Keep accurate records of all conversations and follow-up activities. Co...

Role & responsibilities Your Mission as a Project Associate, you'll wear many hats part planner, part problem-solver, and full-time collaborator. Youll be the go-to person driving projects from scope to success. Working with cross-functional teams, youll ensure our product goals are translated into real-world outcomes on time and in style. This role is crucial for ensuring smooth Project Delivery and fostering positive Customer Engagement . What Youll Do Assist in end-to-end project execution from requirement gathering to rollout, with a strong focus on effective Project Planning and Project Delivery . Coordinate across product, tech, design, and QA teams to keep deliverables on track. Own t...

As a Team Lead at our consultancy, you will oversee operations, client relations, and team management. Your role involves leading a team of education consultants and administrative staff to ensure smooth consultancy operations and high client satisfaction levels. Your key responsibilities include recruiting, training, and supervising team members, setting performance expectations, providing feedback and support, and fostering a positive work environment for productivity and growth. In terms of operations management, you will be responsible for overseeing daily operations, scheduling appointments, managing client databases, and ensuring compliance with regulations. Additionally, you will deve...