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7.0 - 10.0 years
8 - 13 Lacs
mumbai suburban, navi mumbai, mumbai (all areas)
Work from Office
Job Title: Customer Success Partner BFSI Location: Mumbai Experience: 7–10 Years Industry: IT Services / Banking Domain Job Summary: Seeking a dynamic Client Success Partner to manage and grow key BFSI client relationships. The role involves driving client satisfaction, delivery excellence, and business growth through strategic engagement, governance, and proactive account management. Key Responsibilities: Act as the primary point of contact for BFSI clients, ensuring delivery excellence and customer satisfaction. Manage end-to-end account governance, including performance reviews and escalations. Drive P&L ownership, ensuring account profitability and sustainable growth. Identify and pursue...
Posted 2 weeks ago
5.0 - 8.0 years
20 - 30 Lacs
hyderabad, gurugram, bengaluru
Work from Office
Build and maintain strong relationships with key stakeholders within assigned high ticket accounts. Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
Posted 2 weeks ago
3.0 - 6.0 years
3 - 7 Lacs
hyderabad
Work from Office
Engage with clients for all hiring & assessments related activities Develop high-quality client relationships, strategize and build effective plan for each client Systematic execution of delivery processes to meet requirements
Posted 2 weeks ago
2.0 - 4.0 years
1 - 3 Lacs
thiruvananthapuram
Work from Office
Manage customer support operations, handle orders and returns, and ensure smooth coordination with marketplaces. Strong communication skills (English; Malayalam/Hindi preferred) Knowledge of CRM tools, order management, and product listings
Posted 2 weeks ago
2.0 - 4.0 years
4 - 8 Lacs
gurugram
Work from Office
Client Success & Growth Lead Location: Gurgaon (On-site) Experience: 1-3 years (Freshers with solid hustle may still shoot their shot) Team: Business Development / Centres of Excellence Type: Full-time About the Role If "closing deals" gives you the same rush others get from coffee, this ones for you. Were looking for a go-getter who lives and breathes business development and sales - someone who can spot an opportunity from a mile away, charm their way into a meeting, and help scale our Centres of Excellence (CoEs) into mini growth engines. Youll work across Tech, Accounting, Marketing/PR, and other CoEs , connecting with startups, founders, and co-working clients to help them access the ri...
Posted 2 weeks ago
8.0 - 10.0 years
0 Lacs
chennai, tamil nadu, india
On-site
About the Role We're looking for an experienced Account Manager who can lead relationships with our key enterprise clients. This role is ideal for someone who enjoys building trust, driving business impact, and connecting client needs with technology solutions. You will be the main point of contact for our top customers working closely with our delivery, product, and sales teams to ensure success at every stage. The role combines strategic thinking with hands-on engagement to help clients get the most out of their partnership with CES. What You'll Do Own and strengthen long-term relationships with enterprise clients. Understand client goals, challenges, and technology environments to deliver...
Posted 2 weeks ago
2.0 - 7.0 years
2 - 7 Lacs
navi mumbai
Work from Office
- Client Management & retention - Service Operations & delivery - Stakeholder Coordination - Cross selling & Business Expansion - Client Onboarding - Contracts, Renewals & Commercials - Develop and maintain trusted, long-term relationships Required Candidate profile -Bachelor’s degree in Business, Management, or related field -Strong experience in cross-selling, client retention, & service delivery -Awareness of HR Ops is preferred -Excellent communication skills
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
Role Overview: As a Senior Consultant in Business Consulting at EY, specifically focusing on Marketing Sales & Service within the Consumer Products and Healthcare sectors, you will have the opportunity to work on transforming businesses through the power of people, technology, and innovation. Your role will involve collaborating with clients to reimagine their business model, drive growth, manage costs and efficiency, respond to market pressures, and resolve operational challenges. You will be a part of a client-centric team that aims to deliver long-term value by solving strategic problems and providing support for complex program and portfolio management. Key Responsibilities: - Demonstrat...
Posted 3 weeks ago
1.0 - 5.0 years
4 - 9 Lacs
mohali
Work from Office
Primary point of contact for valued clients. Client Relationship Management. Strategic Sales & Feedback Integration. Account Reviews & Growth Strategy. Negotiation & Industry Expertise. Customer Advocacy & Issue Resolution. Customer Engagement Required Candidate profile A strong background of account management/customer success. Experience in cybersecurity domain or related industries is a must. Communication Skills with a client centric mindset. Problem solver Perks and benefits Pick and drop facility
Posted 3 weeks ago
0.0 - 2.0 years
3 - 5 Lacs
gurugram
Work from Office
Client Servicing role. Needs to have experience in running digital campaigns for multiple Brands Role: Client Servicing Executive Experience: 1-2 Years Full time experience in Servicing Brands for a Digital Agency or a Publisher Platform
Posted 3 weeks ago
2.0 - 7.0 years
0 - 1 Lacs
indore, pune, bengaluru
Work from Office
Client-facing role involving 70% communication and 30% technical work (HTML/CSS). Responsible for driving digital adoption, customizing web solutions, and supporting global clients using CRM/ERP systems like Salesforce, SAP, or MS Dynamics. Required Candidate profile Ideal candidate has 2–6 yrs experience in customer success, consulting, or account management, strong communication skills, basic HTML/CSS knowledge, and exposure to CRM/ERP tools.
Posted 3 weeks ago
0.0 - 3.0 years
48 - 60 Lacs
noida
Work from Office
Responsibilities: * Maximize customer success through proactive engagement * Drive client retention through exceptional service delivery * Ensure customer satisfaction with timely resolutions Health insurance Annual bonus
Posted 3 weeks ago
5.0 - 8.0 years
9 - 13 Lacs
gurugram
Work from Office
About Cvent: Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues, and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, were transforming the meetings and events industry through innovative technology that powers the human connection. The DNA of Cvent is our people, and our c...
Posted 3 weeks ago
0.0 - 1.0 years
3 - 4 Lacs
bengaluru
Work from Office
Resolve Customer Queries on time by providing an adequate solution. Understand customers' problems and help in resolving those problems. Conducting Root Cause Analysis of Customer Queries and coming up with solutions to resolve repetitive issues.
Posted 3 weeks ago
10.0 - 15.0 years
20 - 25 Lacs
noida
Work from Office
Customer Success Manager Location: Noida Experience: 10+ Years About the Role: We are looking for a dynamic and customer-focused Customer Success Manager with strong experience in either ERP Solutions or “WMS solutions” . The ideal candidate will be responsible for managing client relationships, driving customer satisfaction, and ensuring seamless support and resolution across accounts. Key Responsibilities: Act as the primary point of contact for customers, ensuring timely resolution of issues and high satisfaction levels. Coordinate with internal teams to drive effective problem-solving and service delivery. Monitor customer health metrics and proactively address potential risks or escalat...
Posted 3 weeks ago
2.0 - 5.0 years
1 - 2 Lacs
noida
Work from Office
Female Only Experience 2 to 5 years We are looking for a mature female age between 30-45 years who can play a manager and an office coordinators role We are into loan services. Candidate Should be computer Friendly.
Posted 3 weeks ago
0.0 - 2.0 years
1 - 2 Lacs
noida
Work from Office
Female Only Experience 2 to 5 years We are looking for a female who can play a manager and an office coordinators role We are into loan services. Candidate Should be computer Friendly.
Posted 3 weeks ago
4.0 - 8.0 years
25 - 35 Lacs
bengaluru
Remote
Ensure smooth transitions from start to finish, proactively remove hurdles and drive successful launches Continuously assess client health. Collaborate with our product and engineering teams to resolve issues Translate client needs into action items.
Posted 3 weeks ago
3.0 - 8.0 years
1 - 2 Lacs
mumbai suburban
Work from Office
The Client Servicing Executive is responsible for managing and nurturing relationships with our clients, ensuring their needs are met and they receive exceptional service. This role involves communicating with clients, addressing their inquiries, and collaborating with internal departments to deliver tailored solutions that align with our offerings in the steel construction industry. Key Responsibilities: Client Communication: Engage with clients via phone calls, emails, or in-person meetings to understand and address their needs. Issue Resolution: Identify and resolve client queries promptly, ensuring high levels of client satisfaction. Record Maintenance: Maintain detailed and accurate rec...
Posted 3 weeks ago
0.0 - 3.0 years
2 - 4 Lacs
pune
Work from Office
Make of outbound calls to leads provided to promote and sell PhonePe's diverse range of insurance products Clearly and persuasively explain policy features, benefits, premium details, and terms & conditions of various insurance plans
Posted 3 weeks ago
0.0 - 3.0 years
2 - 3 Lacs
chennai
Work from Office
Be the first point of contact for merchants. Troubleshoot issues, onboard users, drive retention. 1-3 years experience in customer support/success (SaaS/eCommerce preferred). Strong communication, problem-solving skills. Employee state insurance Annual bonus Sales incentives Performance bonus Referral bonus Provident fund Gratuity Capability building program Job/soft skill training Course reimbursements
Posted 3 weeks ago
1.0 - 3.0 years
4 - 5 Lacs
mumbai
Work from Office
Join our team! We are currently hiring for the role of Client Servicing at Naukri Campus (formerly Firstnaukri.com) If you are ready to make an impact in the fresher hiring space, this is your chance. About Us: Naukri Campus is a distinguished fresher hiring platform that connects employers with prospective entry-level candidates, streamlining the job search process for recent graduates. Naukri Campus https://www.naukri.com/campus Key Responsibilities: Lead hiring initiatives with stakeholders, aligning with their requirements. Promote product adoption by organizing demos, training sessions, and usage monitoring. Proactively identify opportunities to enhance recruitment processes and deliver...
Posted 3 weeks ago
1.0 - 2.0 years
2 - 2 Lacs
kochi
Work from Office
Responsibilities: * Develop & execute performance marketing strategies using Google Ads * Manage client success through campaign optimization & reporting Provident fund
Posted 3 weeks ago
0.0 - 5.0 years
2 - 6 Lacs
bengaluru
Work from Office
Responsibilities: * Manage client relationships through onboarding, upselling, and engagement * Ensure customer satisfaction through proactive support * Coordinate with vendors for smooth operations * Manage vendor relationship and negotiate services
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As a Client Success Manager in the digital marketing industry, your role involves acting as the primary liaison between the agency and clients to ensure seamless campaign execution, measurable outcomes, and long-term partnerships. You will be responsible for driving client satisfaction, retention, and growth by serving as the main point of contact for assigned clients and maintaining transparent communication. **Key Responsibilities:** - Understanding client business objectives and translating them into strategic marketing initiatives. - Overseeing project timelines, deliverables, and KPIs to ensure successful campaign execution. - Collaborating with internal teams (creative, performance, co...
Posted 3 weeks ago
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