487 Client Success Jobs - Page 2

We have immediate opening for SMG Management of Major and Severe impacting incidents primarily involving large scale infrastructure, issues or high risk data application issues. This includes but is not limited to: Time sensitive communication to the business partners and others when SLA/Customer impact is identified. Running both technical conference bridges and business update calls. Collating technical and business impact. Driving decision making for incident resolution with the goal of minimizing impact to the business. Escalation to Senior IT Management. Providing incident updates to stakeholders. (Service announcements). Capturing incident follow ups and assisting in compiling Post Mor...

Responsibilities: Serve as the primary point of contact for customer inquiries, requests, and feedback. Build strong client relationships to increase trust and loyalty Clearly communicate product features, workflows, and updates to customers.

Join our team! We are currently hiring for the role of Client Servicing Professional a t Naukri Campus (formerly Firstnaukri.com). If you are ready to make an impact in the fresher hiring space, this is your chance. If you are interested, Share your resume at jaya.chaddha@naukri.com About Us: Naukri Campus is a distinguished fresher hiring platform that connects employers with prospective entry-level candidates, streamlining the job search process for recent graduates. Naukri Campus https://www.naukri.com/campus Key Responsibilities: Lead hiring initiatives with stakeholders, aligning with their requirements. Promote product adoption by organizing demos, training sessions, and usage monitori...

Responsibilities: * Manage client success from onboarding to renewal * Drive customer advocacy through product adoption & satisfaction * Increase cross selling opportunities through upsells & renewals Sales incentives

Role Overview: You are being hired for the position of Senior Vice President Account Management (BFSI) to lead, build, and groom a high-performing account management team. Your main focus will be on driving growth within key BFSI customer accounts by fostering deep relationships, identifying new opportunities, and delivering value-added solutions. The ideal candidate for this role is a proven leader with a strong track record in account management, team leadership, and scaling revenue in the BFSI sector. Key Responsibilities: - Leadership and Team Development: - Build, mentor, and lead a world-class account management team focused on driving customer success and growth. - Define and implemen...

As a Client Success & Project Coordinator at Kriti Digital Solutions, your role will involve managing digital projects from client onboarding to delivery, ensuring seamless communication, timely execution, and long-term client satisfaction. You will be instrumental in facilitating collaboration between sales, marketing, and development teams to guarantee quality project delivery and foster enduring client relationships. Key Responsibilities: - Coordinate and oversee multiple digital marketing and web development projects concurrently. - Serve as the primary point of contact for clients, internal teams, and management. - Ensure adherence to project timelines, deliverables, and budgets. - Coll...

Key Account Manager. In-office role, Gurgaon. About Zyla (www.zyla.in). Zyla Health is India's highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata Steel, AstraZeneca, Pfizer. Care implemented by Zyla spans across medical, physical and mental health needs, and powered by a complete in-house team of Doctors and experts as well as our proprietary AI engines Athena, Lea and Iris. The care starts wit...

How you will make an impact:. Strategic Account Ownership:.- Take ownership and lead the scaling of key accounts within the pharma, insurance, and corporate channels of Zyla Health.- Devise and execute impactful strategies for client projects, ensuring seamless implementation and continuous measurement of KPIs.- Develop and execute strategic account management plans to maximize revenue growth and client retention.- Lead and mentor the key account management team, setting performance goals and monitoring their success.- Build and maintain strong, long-lasting relationships with key clients, understanding their needs and aligning company solutions to meet them.- Identify opportunities to expan...

This role will focus on managing client relationships, ensuring smooth execution of vehicle branding campaigns, & delivering clear reporting with proof of performance. Act as the primary contact for our clients, ensuring smooth communication & trust Required Candidate profile He should excel at building trust, coordinating operations, & preparing reports/case studies that demonstrate campaign impact - Understand client objectives & align them with our advertising solutions

Responsibilities: * Manage international customer relationships through successful onboarding, regular check-ins, and issue resolution. Office cab/shuttle Provident fund Health insurance

Role & responsibilities Client Engagement Ensure day-to-day deep engagement with key clients, fostering strong, collaborative relationships, and collecting feedback and testimonials. Handle escalations for key accounts with a focus on timely and effective resolution. Oversee the onboarding of new clients. Create and manage client training sessions, equipping clients with the knowledge and tools to maximize product value. Build strong, long-term relationships with clients, fostering loyalty and brand advocacy. Team Mentorship and Development Guide Customer Success Managers (CSMs) to dynamically collect insights and maintain high standards for continuous improvement. Help them lead critical di...

Responsibilities: * Manage customer success from onboarding to retention * Ensure client satisfaction through regular communication * Drive software sales within domestic & Indian markets

Role & responsibilities Own day-to-day relationships for assigned clients. Schedule and lead regular cadence calls to drive NPS governance with clients. Track client issues, status, and resolution turnaround time. Escalate major concerns to operations teams and collaborate with them to resolve them. Monitor client satisfaction and collect feedback regularly. Collaborate with the operations team to update and document SOPs per client and specialty. Help maintain and organize specialty guides and cheat sheets. Identify process gaps or undocumented nuances during operations and feed them into SOP updates. Join weekly production review calls and answer operations teams queries. Assist in designi...

We’re hiring a results-driven Sales Executive to grow our SMB segment by acquiring clients, closing quick deals, ensuring smooth onboarding, and building lasting relationships. Must excel in fast sales cycles and be open to travel

About the Role: We are seeking a detail-oriented and technically proficient Customer Success Specialist to join our Fatigue Risk Management (FRM) solutions team. This role combines Tier 1 and Tier 2 technical support, API integration assistance, and proactive customer enablement. You will work closely with our account leads and R&D teams to ensure clients gain maximum value from our products while helping resolve their issues, guiding them on integrations, and gathering feedback. The ideal candidate has strong technical problem-solving skills, is comfortable interacting with customers, and can clearly communicate both verbally and in writing. Key Responsibilities Technical Support & API Inte...

Responsibilities - 1. Stakeholder Management: Lead and drive client meetings, performing regular check-ins to evaluate the value our solution is creating for them. Deep dive into any potential issues or challenges clients may be facing and provide effective solutions. 2. Product Excellence: Drive product excellence through solutioning by understanding different customer needs basis different user personas. Suggest best practices and solutions tailored to each client's unique requirements. 3. Project Management & Delivery: Set clear expectations with clients regarding project delivery timelines and milestones. Deliver resolutions for issues, enhancements, modifications, and feature requests p...

Role Overview: You will be joining AmpleLogic as a Sales Representative with a focus on expanding the company's market presence across the GCC region. Your main responsibilities will include driving new business development, managing client relationships, and achieving revenue targets in the pharmaceuticals, biotech, cosmetics, food & beverages, and allied sectors. Key Responsibilities: - Drive market expansion by acquiring new clients and meeting monthly and quarterly revenue targets in the Middle East. - Build and manage client relationships through continuous engagement via calls, demos, proposals, and meetings. - Utilize consultative selling techniques to understand customer pain points,...

work: Manage client relationships through effective communication & engagement. Coordinate with clients on projects, ensuring timely delivery & satisfaction Good communication & Management skills Representation skills client management expertise Annual bonus Health insurance

You will be responsible for mastering the operational aspects of the platform and ensuring seamless deployment of AI Agents and other advanced features. Your role will involve configuring and deploying bespoke AI Agents, adhering to operational procedures, conducting quality assurance, and implementing advanced solutions for internal efficiency. Additionally, you will focus on integrating advanced solutions into client environments, monitoring client outcomes, and maintaining documentation on client configurations and performance metrics. Key Responsibilities: - Configure and deploy bespoke AI Agents within the platform - Follow operational procedures to ensure consistency and efficiency - C...

As a Key Account Manager at Netcore Cloud in Gurugram, Haryana, you will play a vital role in managing and expanding relationships with strategic clients in North India. Your exceptional interpersonal skills and strategic account planning abilities will be crucial in delivering tailored AI-powered marketing technology solutions that drive measurable business growth and client satisfaction. **Key Responsibilities:** - Act as the single point of contact and trusted advisor for key accounts, fostering long-term partnerships. - Develop a deep understanding of each client's business challenges, goals, and industry landscape to align solutions with their objectives. - Create and execute strategic ...

As an experienced Account Manager at our company, you will play a crucial role in leading relationships with our key enterprise clients. Your responsibilities will include: - Owning and strengthening long-term relationships with enterprise clients. - Understanding client goals, challenges, and technology environments to deliver real business outcomes. - Leading onboarding, planning sessions, and executive reviews to keep partnerships aligned and growing. - Working with internal teams to ensure delivery and solutions stay ahead of client expectations. - Tracking performance and proactively identifying ways to improve results. - Spotting new opportunities for growth, whether it's through new s...

As a Sales Executive in the company, your role involves proactively driving lead generation, initiating client meetings, and establishing strong engagement with key stakeholders. You will be responsible for mapping key influencers and decision-makers across target accounts, building and maintaining strategic relationships, understanding client requirements, and proposing solutions. Your key responsibilities include: - Managing the end-to-end sales process, including opportunity qualification, proposal development, pricing, negotiations, deal closure, and post-sale collections. - Collaborating with internal teams such as Consulting, Talent Operations, Finance, and Legal to ensure seamless pro...

LogisticsNow is a Shell (Fortune 100) and Flipkart (Walmart) backed start-upbuilding the brain for logistics, for every major country in the world, helping Truckers/Transporters and leading Manufacturers leverage the power of tech + data science by providing logistics intelligence, procurement, and automation solutions to organize the currently fragmented logistics industry. Customer Success Associate Why LogisticsNow: An ultra-fast, growth-driven startup where learning is continuous, performance is rewarded, and your ideas can reshape the future of logistics. Join a culture that believes we can dent the universe and unlock the best version of you. About the Role As a Customer Success Associ...

Customer Succes Specialist Location & Employment Type Location: Shivaji Nagar, Bengaluru Employment Type: Full-time (Permanent) Work Arrangement: On-site work (5 days/week) Working Hours: 9:00 AM 6:00 PM (1-hour break included) Holidays: Saturdays, Sundays, and Indian public holidays Role Overview: Track Test is a coding skill assessment platform trusted by over 500 companies in Japan, including global leaders such as TCS, Toyota, SoftBank, and Deloitte. It enables organizations to evaluate the real-world coding ability of engineers using auto-graded tasks in areas such as algorithms, software development, debugging, and AI. As we expand globally, we are looking for a passionate Customer Suc...

Company Overview: About Antrika Technologies LLP Antrika Technologies LLP is a fast-growing technology company focused on building innovative SaaS products that simplify business operations. We aim to empower organizations with modern, user-friendly and AI solutions that enhance productivity, communication, and customer engagement. Our vision is to drive digital transformation for businesses of all sizes. About Flostr: Flostr is one of Antrika Technologies flagship products a powerful WhatsApp Automation and Marketing Platform. It enables businesses to streamline communication, automate workflows, and scale customer engagement with ease. Designed for modern marketing and sales teams, Flostr ...