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Knovator Technologies logo

Customer Success Executive

1 - 5 years

3 - 7 Lacs

Surat

Posted:7 hours ago| Platform: Naukri logo

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Skills Required

Customer Support Client Success Upsell Client Onboarding Customer Satisfaction Customer Focus Customer Engagement Client Satisfaction Customer Relationship Client Support SAAS Customer Support Customer Experience Client Retention Customer Retention CSAT

Work Mode

Work from Office

Job Type

Full Time

Job Description

Drive SaaS customer success by ensuring smooth onboarding, managing support tickets & escalations, gathering feedback, improving satisfaction, maintaining knowledge base, measure KPIs, and collaborating across teams to boost retention and upselling.

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Knovator Technologies
Knovator Technologies
www.knovator.com

Information Technology

San Francisco

50-100 Employees

2 Jobs

    Key People

  • John Doe

    CEO

  • Jane Smith

    CTO

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