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5.0 - 9.0 years

0 Lacs

haryana

On-site

As a Vendor Coordination and Reconciliation specialist, you will be responsible for tracking Partner and Vendor performances, identifying areas for improvement, and suggesting necessary changes. You will play a crucial role in ensuring all statutory dues, including Taxes and Social Security contributions, are completed accurately and on time. Additionally, you will oversee the timely delivery of key documents to employees and Authorities. Your role will also involve providing support to employees, clients, and internal teams by resolving queries within established SLA guidelines and equipping CSM/Sales/Finance teams with the knowledge needed for day-to-day activities. You will be tasked with tracking vendor performance, conducting RCA for issues, and implementing preventive measures. Furthermore, you will act as the single point of contact for both internal and external audits as needed. We are seeking an individual who is enthusiastic about Transitions and Entity set-ups worldwide, possesses the ability to engage with regulatory bodies and multiple vendors, and has excellent interpersonal skills for effective communication with various stakeholders. The ideal candidate should demonstrate the capability to train and develop a Global Team for achieving key results and adaptability to collaborate with diverse stakeholders in a dynamic environment. Strong analytical and problem-solving skills are essential for this role, along with the ability to identify risks, propose solutions, and maintain high standards while managing multiple priorities concurrently. Effective communication, active listening, interpersonal, influencing, and negotiation skills are crucial for conveying messages clearly and convincingly. A proactive attitude characterized by extreme ownership and accountability will be highly valued in this position.,

Posted 14 hours ago

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0.0 - 4.0 years

0 Lacs

kozhikode, kerala

On-site

We are seeking a Junior Accountant and Software Support Executive to become a valuable member of our Odoo ERP team. In this role, you will be responsible for managing accounting tasks and providing support to clients utilizing our Odoo ERP software. This remote position offers an attractive salary, comprehensive training, and ample opportunities for professional growth. As a Junior Accountant and Software Support Executive, your key responsibilities will include managing financial records, processing invoices, generating basic reports, assisting clients with Odoo ERP accounting functionalities such as invoicing and expenses, addressing client inquiries, troubleshooting software issues, offering guidance to clients on effective utilization of Odoo for accounting purposes, and collaborating with our team to enhance support procedures. The ideal candidate for this role should possess at least 6 months of accounting experience, strong English communication skills (both written and verbal), adept problem-solving and analytical capabilities, a fundamental understanding of ERP software (previous Odoo experience is advantageous), and a Bachelor's degree in Accounting, Finance, or a related field (or equivalent qualification). In return, we provide a competitive salary, thorough training on Odoo ERP software, promising career advancement opportunities within a rapidly expanding organization, a supportive remote work environment, and flexible working hours. Why should you consider joining us By integrating your accounting proficiency with Odoo ERP technology, you can contribute to the success of various businesses and advance your career in a vibrant and remote capacity. This position is offered as a full-time, permanent role with benefits such as paid sick leave, paid time off, and the ability to work from home. The schedule for this job is during the day shift, and additional perks include a joining bonus and performance-based bonuses. Are you ready to excel in an in-demand role that merges accounting expertise with cutting-edge ERP software technology Join our team today and embark on a fulfilling career journey with us!,

Posted 15 hours ago

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3.0 - 7.0 years

0 Lacs

gandhinagar, gujarat

On-site

As a Client Service Manager at our company, you will play a vital role in ensuring client satisfaction by being their main point of contact. Your responsibilities will include building strong relationships with clients, understanding their specific needs for automation and security projects, and effectively communicating these requirements to our internal teams. It will be your duty to coordinate project execution according to client specifications, maintain detailed documentation of client requirements and project plans, and proactively identify and resolve any issues that may arise during the project. Additionally, you will provide ongoing support to clients and continuously seek feedback to improve service delivery and client satisfaction. Your key responsibilities will involve client engagement, requirement gathering, internal communication, project coordination, documentation, problem-solving, client support, and continuous improvement. Experience in the Digital marketing industry is necessary for this role. If you are a proactive and detail-oriented individual who enjoys building relationships and ensuring smooth operations, we invite you to apply for this exciting opportunity. Join our dynamic team and be the bridge between client expectations and project execution, contributing to our goal of delivering high-quality services and maintaining client satisfaction.,

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1.0 - 5.0 years

0 Lacs

jaipur, rajasthan

On-site

As an Overseas Education Counselor for the UK, you will play a key role in providing end-to-end counseling services for students and parents. Your primary responsibility will be to deliver professional and high-quality counseling that exceeds expectations. You will actively participate in education fairs, university visits, and seminars to promote the company's services. Building strong client relationships through 100% compliance with application processes will be crucial. It is essential that you stay informed about global current affairs and maintain a collaborative operating style to support the office team and Office Managers effectively. To excel in this role, you should hold a Bachelor's degree and have 1-2 years of experience in UK student visa counseling. A strong understanding of the UK destination and international education systems is necessary, along with excellent communication and problem-solving skills. This position offers a competitive salary package that is best in the industry. We are looking for immediate joiners who are passionate about guiding students towards a successful overseas education experience.,

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1.0 - 5.0 years

0 Lacs

karnataka

On-site

The Client Support Associate is responsible for providing ticket query support to clients, ensuring the execution of client programs in compliance with standard operating procedures (SOP) and Graebel's standards for operational efficiency and consistency. In this role, you will answer general queries from internal clients, monitor inquiries, perform data entry, gather required details, and manage processes based on SOP guidelines. Additionally, you will conduct daily audits of tickets to ensure correct support application, collaborate with team members for information verification, and update designated points of contact (POC) with accurate information. It will be your responsibility to process tickets while adhering to Graebel data integrity standards and client SOP. You may also be required to perform any other related duties as assigned. Overall, the Client Support Associate plays a crucial role in ensuring seamless communication and operational efficiency in client support services.,

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2.0 - 6.0 years

0 Lacs

haryana

On-site

As a Liaison Officer (Real Estate) at Real Jobs Consulting Services in Gurugram, you will play a crucial role in maintaining effective communication between clients and the company. Your responsibilities will include ensuring smooth coordination of projects, delivering exceptional customer service, and providing training and support as needed. With your strong interpersonal and analytical skills, you will handle client inquiries, manage project timelines, and resolve any issues that may arise in the real estate operations. To excel in this role, you must possess excellent communication skills, customer service abilities, and experience in training and client support. A bachelor's degree in a related field is preferred, and prior experience in the real estate industry would be advantageous. Proficiency in MS Office and CRM software is essential for this full-time on-site position in Gurugram. Join our team at Real Jobs Consulting Services and be a part of a reputable placement company dedicated to providing top-notch HR consultancy and recruitment services.,

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5.0 - 9.0 years

0 Lacs

navi mumbai, maharashtra

On-site

The key responsibility is to ensure business development & operational support for FTWZ activities. You will be reviewing pre-alerts and checking shipment documents as required for inward into FTWZ. It will be your responsibility to share clearance documents with the EDI team for BoE. You will need to review SOPs and prepare the requirements accordingly. Checking ETA and contacting all stakeholders such as forwarder, carrier, custodian, and billing party will also be part of your duties. You will be required to review the Checklist prepared by the EDI team, ensure BoE is filed, and share it with operations to carry out customs clearance formalities at Nhava Sheva and FTWZ. Securing delivery orders from the shipping line and sharing them with the FTWZ team will be essential. Monitoring the pickup from the port and arrival at FTWZ, providing offloading instructions, and information to FTWZ operations will also fall under your purview. Your tasks will include tallying all inward items as per documents, reporting any damages, and maintaining stock inventory in excel. You will need to review the invoices received for outward shipments, check inventory stock for the items on the invoice, and issue picking instructions. Coordinating with DPW on the pick list, sharing the inbound BoE of items picked, and securing the revised final invoice with inward BoE will be part of your responsibilities. You will be required to be physically involved in custom clearance at the FTWZ custom office, assess inbound and outbound shipments, handle ADC clearance when necessary, manage custom examinations, and submit required custom documents at the FTWZ main gate. Coordinating and supporting clients for VAS activities, outbound picking activities, and outbound activities will also be your tasks. Additionally, you will need to share documents with the EDI team for BoE, share checklists with clients, and obtain approvals. Coordinating for BoE filing, customs assessment, and OOC once duty is paid, placing vehicles for loading, giving loading instructions to FTWZ operations, and sending monthly invoices for storage will be part of your daily routine. You will also need to maintain PODs in a file, update DSR and FTWZ stock inventory reports, attend client meetings for reviews, compare FTWZ and DSV stock inventory, provide operational support for FTWZ activities, and discuss with DP World for any development plans. You will be responsible for keeping the Head of Department informed of any daily issues or concerns for clearance process improvement requirements, coordinate with corporate finance for the Annual Performance Report (APR) preparation, approval, and submission to SEEPZ as per SEZ Rules. Having functional knowledge in FTWZ activities, understanding business processes and interdependencies, staying updated on SEZ Rules and Regulations, conducting and managing investigations, and providing pragmatic solutions will be crucial. You are expected to have effective oral and written communication skills, sound management and organizational skills, understanding of the importance of documents, compliance, and legalities. A minimum of 5 years of FTWZ coordination experience, at least 2 years in the logistics industry, and a preference for a graduation degree are required. Computer literacy in SEZ system and other vendor systems, MS Office skills (especially in Word & Excel), good knowledge of IT systems, and experience with SAP or similar ERP systems will be advantageous.,

Posted 2 days ago

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2.0 - 6.0 years

0 Lacs

kolkata, west bengal

On-site

As a proactive and tech-savvy Project Coordinator, you will play a crucial role in supporting web, mobile app, and AI solution projects for our global clients. Your primary responsibility will be to ensure smooth coordination across teams, deliver timely support, and maintain service excellence with a strong focus on SLA adherence and clear documentation. With a minimum of 2 years of experience, you will be based in Kolkata and expected to work in rotational shifts, including night shifts for global client support. Your key responsibilities will include acting as the primary client contact, coordinating with internal teams (development, QA, design, AI), tracking timelines, managing tasks, ensuring SLA compliance, documenting client requirements, feedback, and communications, utilizing AI tools for reporting and workflow automation, resolving issues promptly by engaging the relevant departments, and maintaining structured project and support documentation. To excel in this role, you should have a background in project coordination or client support, preferably in IT/digital services, a good understanding of web, mobile apps, and AI technologies, excellent communication and documentation skills, the ability to manage multiple projects and meet deadlines, familiarity with SLAs and consistent service delivery within targets, and comfort working in rotational and night shifts. Preferred qualifications include experience with project management tools like JIRA, Trello, Asana, or similar platforms, exposure to Agile/Scrum methodologies, proficiency in using AI tools for automation and reporting, and a technical background or relevant certifications. If you are smart, organized, and AI-friendly, we would love to discuss this exciting opportunity with you.,

Posted 2 days ago

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0.0 - 4.0 years

0 Lacs

faridabad, haryana

On-site

As an intern at Luneblaze, you will be responsible for handling regular queries from clients, supporting them in understanding our services, and assisting with regular trainings. Luneblaze is a social network dedicated to collaborative learning, offering features such as quizzes, debates, articles, knowledge cards, and sessions. Join us in providing top-notch support to our clients and contributing to a dynamic learning environment.,

Posted 2 days ago

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2.0 - 6.0 years

0 Lacs

delhi

On-site

The job involves preparing customized itineraries for international packages, building itineraries based on client requirements, preparing booking vouchers and invoices, confirming bookings with vendors, and supporting clients during their travel. You will also be responsible for visa processing and documentation, making flight and hotel bookings, and generating vouchers. The ideal candidate must be a graduate with a good understanding of costing and itinerary preparation for outbound tours to destinations such as Dubai, Thailand, Singapore, Bali, Malaysia, and Vietnam. You should be able to handle queries from direct clients effectively and convert them into business. A minimum of 2-5 years of experience in the travel industry is required, along with computer literacy and fluency in English.,

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2.0 - 6.0 years

0 Lacs

gandhinagar, gujarat

On-site

As a Client Service Manager, you will be an integral part of our team, responsible for fostering strong client relationships and ensuring seamless communication between clients and internal teams. Your role will involve understanding and documenting client requirements, coordinating projects, and providing ongoing support to ensure client satisfaction. Your main responsibilities will include: Client Engagement: You will serve as the primary point of contact for clients, building strong relationships and gaining a deep understanding of their needs and objectives. Requirement Gathering: Working closely with clients, you will gather, document, and comprehend their requirements for automation and security projects. Internal Communication: It will be crucial for you to effectively communicate client requirements to the internal team, ensuring alignment and awareness among all stakeholders. Project Coordination: Collaborating with internal teams, you will oversee the execution of projects according to client specifications. Documentation: You will be responsible for creating and maintaining detailed documentation of client requirements, project plans, and communications to promote transparency and prevent any misunderstandings. Problem Solving: Proactively identifying potential issues in project execution, you will work with relevant teams to resolve them and ensure smooth project delivery. Client Support: Providing ongoing support to clients, you will address any concerns or issues that may arise during or after project completion. Continuous Improvement: Seeking feedback from clients and internal teams, you will strive to enhance service delivery and client satisfaction through continuous improvement initiatives.,

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1.0 - 5.0 years

4 - 5 Lacs

Noida

Work from Office

About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is India’s market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

Posted 3 days ago

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1.0 - 6.0 years

2 - 5 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Out to candidates to "Hire" For a New Process with an Urgent requirement| Customer Support - Non Voice / Voice | BPO | NOIDA & GURGAON | 5 Days | Sal 40k Greetings! We are looking for professionals who are searching for a job/career in Non voice & voice process for our clients, BPOs based out of Noida & Gurgaon. Jobs For All - Freshers OR Experienced. Company :US based MNC(International BPOs) with multiple offices in India. Process - Non Voice & Voice Process Location : Noida & Gurgaon Timings : DAY SHIFTS / US Shift Timings (Night Shifts) No Of Days : - 5 Days Multiple Processes: 1. Inbound Customer Service (Voice Process) |Freshers + Experienced| 2. Inbound Chat Process (Non Voice Process) |Freshers + Experienced| 3.Technical Support Voice and chat process. Salary: Minimum Salary - 21 K In Hand |+ PF + Incentives + Benefits (Hike Will Depend on last salary) Maximum Salary - 42 K In hand + PF + Incentives + Benefits (Hike Will Depend on last salary) Cab: Company is providing the cab services free of cost. Any UG/Grad Fresher or with Customer service can apply Job Responsibilities :- Attend customer queries through calls / Chat. Solve and record customer queries. Ensure customer satisfaction Contact Person: Call / Whatsapp HR.Deepika -7011274340 HR.Nidhi -8920149611 Note :Though We Try and Answer The Calls Immediately, but Due to Heavy Call Flow The Above Numbers Might Be Busy At Times. In case you find the number busy, Please whatsapp your details to us in the below format : Name: Contact Number: Qualification: Present Location : Regards Team Jobhunt

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3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As an AV Service Engineer at AV Dynamic, you will be responsible for the installation, maintenance, troubleshooting, and repair of audio-visual (AV) systems and equipment. With a strong technical expertise in AV hardware and software, your role will involve diagnosing and resolving issues quickly to ensure optimal functionality. You will collaborate with clients, internal teams, and vendors to provide exceptional service and technical support. Your key responsibilities will include: AV System Installation & Setup: - Installing, configuring, and commissioning various AV equipment. - Performing system tests, calibration, and integration into client infrastructure. - Assisting with integrating AV systems into existing networks. Maintenance & Troubleshooting: - Conducting routine maintenance checks and troubleshooting technical issues. - Providing on-site and remote support to minimize downtime. - Replacing or repairing defective parts or equipment as needed. Client Support & Service: - Acting as the primary technical point of contact for clients. - Offering technical assistance, training, and solutions to technical issues. - Documenting service activities for future reference. System Upgrades & Integration: - Providing recommendations for system upgrades and optimizations. - Ensuring effective integration with other technologies and services. - Installing firmware or software updates for enhanced performance. Inventory Management & Equipment Handling: - Managing and tracking inventory of AV parts and equipment. - Ordering necessary replacement parts and maintaining tools. - Assisting with project support and technical aspects of AV-related projects. Documentation & Reporting: - Completing service reports and maintaining accurate service logs. - Generating reports to identify technical issues and trends. - Ensuring compliance with safety standards and regulatory requirements. Qualifications: - Degree or certification in audio-visual technology or related field preferred. - 3+ years of hands-on experience in the AV industry. Required Skills: - Strong technical expertise in AV systems and troubleshooting. - Excellent client-facing and problem-solving skills. - Organizational skills with attention to detail and time management. - Familiarity with AV design software and system configuration tools. This role involves on-site and fieldwork with travel to customer locations, flexible working hours, physical demands, and a commitment to diversity and inclusivity.,

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2.0 - 6.0 years

0 Lacs

delhi

On-site

We are looking for a dynamic and experienced nutritionist to join our team. As a nutritionist, you will be responsible for providing professional guidance to clients on maintaining a healthy lifestyle using our company's Herbal medicines and personalized dietary plans. Your expertise in food and nutrition will be crucial in assisting clients to adopt healthier eating habits and exercise routines, alongside our medicines. Your main tasks will involve assessing clients" needs through phone consultations, creating customized meal plans, establishing achievable health goals, and providing continuous support throughout their health journey. To succeed in this role, it is essential to keep updated on the latest nutritional research, dietary trends, and industry advancements. Strong communication and presentation skills are vital, along with the ability to connect with clients effectively. Key Responsibilities: - Conduct thorough consultations with clients to determine the appropriate dosage of our medicines. - Design and implement personalized nutrition plans tailored to clients" needs and goals. - Offer ongoing guidance and support to clients to help them reach and maintain their health objectives. - Manage consultation schedules efficiently to optimize client support. - Communicate complex nutritional information to clients clearly, emphasizing the benefits of a healthy diet. - Assist clients in setting realistic short- and long-term health goals. Requirements: - Bachelor's degree in nutritional science, dietetics, or a related field. - Minimum of 2 years of experience as a professional nutritionist. - Profound knowledge of biochemistry, research methodologies, and human physiology. - Excellent communication, presentation, and interpersonal skills. - Critical thinking abilities with a focus on client-centered care. Join our team and contribute to improving people's lives by promoting health and wellness through personalized nutrition and herbal medicine guidance. If you are interested in this position, please contact HR Mamta at 8527001809.,

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

As a support technician, your primary responsibility will be to respond to client support queries promptly and effectively. This may involve providing support in person, over the phone, or through remote access channels. You will be tasked with diagnosing issues related to computer software, peripherals, and hardware, and running software diagnostic tools as well as physically inspecting hardware systems to identify and resolve problems. In addition to troubleshooting technical issues, you will guide clients through basic problem-solving processes and offer basic computer training as needed. You will also be responsible for installing and upgrading hardware and software systems, as well as writing training manuals to assist clients with the effective use of their technology. Furthermore, you will follow up with clients to ensure that their technical issues have been resolved satisfactorily and complete support tickets accurately and efficiently. This role is based in Bangalore, VPS, Bangalore, Karnataka, India, and will require strong communication skills, technical proficiency, and a commitment to delivering exceptional client support services.,

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0.0 - 4.0 years

0 Lacs

jaipur, rajasthan

On-site

You will be undertaking a full-time on-site position as an Agricultural Sales Representative based in Jaipur. Your primary responsibilities will revolve around the sales of agricultural products and services to clients. This involves providing in-depth product knowledge and support, fostering and nurturing customer relationships, and meeting sales targets. Additionally, you will be engaged in conducting market research, pinpointing potential customers, and analyzing sales trends to formulate effective sales strategies. To excel in this role, you should possess strong skills in Sales, Customer Relationship Management (CRM), and Client Support. A solid understanding of Agricultural Products and Services is essential. Proficiency in Market Research and Sales Analysis will be instrumental in driving sales growth. Excellent verbal and written communication skills are crucial, along with a knack for organization and time management. The ability to function both autonomously and collaboratively within a team setting is key. Prior experience in the agricultural industry would be advantageous, although not mandatory. A Bachelor's degree in Agriculture, Business, Marketing, or a related field is preferred for this position.,

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4.0 - 8.0 years

0 Lacs

uttar pradesh

On-site

As a visa counselor, your primary role will involve assisting individuals with visa applications and immigration processes. You will be responsible for providing accurate and up-to-date information regarding visas, immigration policies, and procedures to clients. Additionally, you will counsel clients on the visa application process and its requirements. Your duties will also include organizing and managing documents and paperwork related to visa applications, as well as processing applications for visas and other immigration documentation. It will be essential for you to answer client queries, offer support throughout the application process, and ensure that clients comply with visa terms and conditions. In this position, you will be expected to engage in legal research on immigration issues, laws, and regulations to stay informed and provide the best possible guidance to clients. Furthermore, you may have the opportunity to represent clients in legal proceedings before courts, tribunals, immigration and customs officials, or other relevant authorities. This is a full-time position with a day shift schedule. The ideal candidate should hold a Bachelor's degree and have a minimum of 4 years of work experience, specifically in counseling. The work location for this role is in person. If you are passionate about helping individuals navigate the complexities of visa applications and immigration processes, and possess the necessary qualifications and experience, we encourage you to apply for this rewarding opportunity.,

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1.0 - 5.0 years

0 Lacs

thrissur, kerala

On-site

The Helpdesk Executives are responsible for providing excellent customer support to clients interested in studying abroad and immigration. As the first point of contact, you will address inquiries through phone calls, emails, and live chat, ensuring a positive experience throughout the application process. You will arrange call-backs from advisors to resolve detailed client queries and coordinate with internal teams for timely responses. Your duties include identifying and resolving client concerns promptly, escalating complex issues when necessary, and maintaining detailed records of interactions in the CRM system. Working closely with various departments, such as admissions and visa consultants, is essential to ensure seamless communication and support for clients. It is important to provide feedback on common client issues to enhance service quality and proactively address potential concerns. Staying updated on immigration policies and study programs will enable you to provide accurate information to clients. Additionally, dealing with previous staff concerns and handing over cases to the appropriate personnel is part of the role. The ideal candidate should be detail-oriented, committed to maintaining accurate records, and able to work full-time during day shifts in Thrissur, Kerala. Fluency in English is required for this position, and the ability to commute or relocate to the work location is necessary.,

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0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

HI Warm Greetings from Rivera Manpower Services, Join a premium international process and build a rewarding career in customer support. Hiring International Voice Process (Customer Support) Location: Bangalore CTC: Based on experience (up to 6.7 LPA) Call & Book Your Interview Slot: 7829336034 / 7829336202 / 9380300644 /8431721735 Eligibility: Graduates / Undergraduates Minimum 1 year of experience in international voice process (mandatory) Willing to work in US rotational shifts Immediate joiners or maximum 15 days notice period Roles & Responsibilities: Handle inbound and outbound voice calls for international customers Assist customers with queries, complaints, and service-related issues Provide accurate and timely resolutions ensuring a high level of customer satisfaction Maintain defined AHT (Average Handling Time) and meet quality benchmarks Document interactions and escalate complex issues where required Ensure adherence to SLA, CSAT, and compliance standards Communicate effectively with customers from a global client base

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6.0 - 10.0 years

13 - 18 Lacs

Bengaluru

Work from Office

Kaseyais the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners insightpartners ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve, Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide To learn more about our company and our award-winning solutions, go to Kaseya and for more information on Kaseyas culture, Kaseya is not your typical company We are not afraid to tell you exactly who we are and our expectations The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, Job Description Job Title: Technical Lead Location: Bengaluru, Karnataka Kaseyais the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide Kaseyas best-inbreed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners ( insightpartners ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve, Founded in 2000, Kaseya currently serves customers in over twenty countries across a wide variety of industries and manages over 15 million endpoints worldwide To learn more about our company and our award-winning solutions, go to https:// kaseya / Kaseya is not your typical company We are not afraid to tell you exactly who we are and our expectations We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE The thousands of people that succeed at Kaseya are prepared to go beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth, What We Are Looking For We are currently in the process of recruiting a Technical Lead with a substantial background in the field The candidate must possess 8-10 years of overall work experience, with a significant portion of this duration (6 or more years) dedicated to server/client support The ideal candidate will have a robust background in remote server/client administration, troubleshooting, and management Exceptional communication skills and the ability to multitask efficiently in a dynamic environment are prerequisites The candidate should also exhibit proficiency in resolving a wide range of technical issues, including but not limited to user authentication, Group Policy Objects (GPOs), Microsoft/Windows patch failures, Active Directory (AD)/replication/Exchange Server issues, backup failures, and OS-level issue, Required Skills The candidate should have a minimum of 8-10 years of experience in a technical support or systems administration role, with a focus on remote server/client administration, troubleshooting, and management for at least 6 years The candidate should demonstrate the ability to effectively multitask and resolve critical server and client errors, alerts, patching, and other technical tasks A strong understanding of Windows Server operating systems, including configuration, security, automation, and patch management is required The candidate should have in-depth knowledge of network IT concepts, including network protocols, routing, switching, and security best practices Expertise in troubleshooting complex issues related to user authentication, Group Policy Objects (GPOs), Microsoft/Windows patching, Active Directory (AD), replication, Exchange Server, backup failures, and server/client operating system issues is expected Excellent communication and interpersonal skills are necessary for effective collaboration with team members, customers, and stakeholders Strong leadership skills with the ability to motivate, mentor, and guide a technical team are essential The candidate should demonstrate the ability to prioritize workloads, manage projects, and meet deadlines in a fast-paced environment A commitment to continuous learning and staying up to date with the latest technologies and best practices is required The candidate should be willing to work in a rotational shift environment This role requires a 100% in-office presence and involves 24*7 shift work at our Bengaluru office location in India, What Youll Do In the role of a Technical Lead, the responsibilities include leading and guiding the technical support team, supervising remote server/client administration, troubleshooting, and management activities The role requires efficient multitasking to address server/client errors or alerts and perform patching or other tasks Effective communication is essential for liaising with team members and stakeholders The role involves working in collaboration with other departments to ensure smooth operations It also includes mentoring junior team members and providing technical assistance as needed The role demands continuous improvement of processes and procedures to enhance efficiency and effectiveness Regular performance evaluations and feedback provision to team members are part of the role The role also involves handling escalated technical issues and ensuring their timely resolution Staying updated with the latest technologies and industry best practices is a key requirement The role may require working in a rotational shift environment, Essential Duties And Responsibilities ? Forge and execute best practices and troubleshooting procedures to enhance team efficiency and problem resolution, ? Nurture and mentor junior team members, enhancing their technical skills and knowledge, ? Craft and sustain clear and concise technical documentation to facilitate knowledge transfer, ? Collaborate with internal teams ( e-g , security, network operations) to ensure a comprehensive approach to IT infrastructure management, ? Oversee and organize team workload, ensuring tasks are completed on time and in accordance with Service Level Agreements (SLAs), ? Stay informed about the latest technologies and trends and identify opportunities for continuous improvement within the NOC environment, ? Anticipate, diagnose, and resolve complex technical issues within the network IT and remote Windows systems infrastructure, ? Examine system logs, event data, and other resources to identify the root causes of problems, ? Lead and manage the daily operations of the technical support team, ensuring efficient workflow and high-quality service delivery, What Youll Bring ? Possess a minimum of 8-10 years of work experience, with at least 6 or more years of specialized experience in server/client support, ? Demonstrate proficiency in remote server/client administration, troubleshooting, and management, ? Exhibit the ability to multitask efficiently and resolve server/client errors or alerts swiftly, ? Communicate effectively, both verbally and in writing, ? Display willingness to work in rotational shifts, ? Specialize in troubleshooting various technical issues, including user authentication, GPOs, Microsoft/Windows patch failures, AD/replication/Exchange Server issues, backup failures, and OS-level issues, YOUR REWARD Join the fastest growing tech company in India Earn a competitive compensation package that allows you to focus your attention on your passion for an exciting career! Our benefits package includes: ? 100% Health premiums covered for employees, ? Company-provided breakfast & dinner facilities, ? Pluxee Meal Card, ? Company-provided transportation facility to and from work, ? Paid holidays and generous PTO, ? Fun and exciting work environment If this sounds like the right career to fit your personality and interests, please apply, we are looking forward to meeting you! Join the Kaseya growth rocket ship! Additional information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law, Join the Kaseya growth rocket ship and see how we are #ChangingLives! Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law, Show more Show less

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1.0 - 4.0 years

3 - 8 Lacs

Pune

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Working knowledge of accounting practices Basic competence in one or more of the following areas: Microsoft operating and network system operation, relational databases, and SQL/Oracle language Proficiency with Microsoft 365 desktop applications Required Candidate profile Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment Collegial, team-oriented disposition with the desire and ability to establish cooperative

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2.0 - 5.0 years

7 - 12 Lacs

Mumbai

Work from Office

The CoinDCX Journey: Building Tomorrow, todayAt CoinDCX, we believe CHANGE STARTS TOGETHER . You are the driving force that will help us make Web3 accessible to all.In the last six years, we have skyrocketed from being India s first crypto unicorn to carrying a community of over 125 million with us. To continue maximising the adoption and acceleration of Web3, we are now focused on developing cutting-edge products, addressing accessibility and security challenges, and bridging the gap between people and Web3 technologies. While we go ahead and keep dominating the Web3 world, we would like to HODL you on our team! Join our team of passionate innovators who are breaking barriers and building the future of Web3. Together, we will make the complex simple, the inaccessible accessible, and the impossible possible. Boost your innovation to an ALL TIME HIGH with us! You need to be a HODLer of these 2-5 years of experience in broking/financial markets with a focus on B2B partnerships / Channel partnerships Good knowledge of financial markets. Key Accounts Management experience is essential Ability to thrive in a 0 to 1 business vertical with ambitious goals Good quantitative and analytical skills. Understanding of crypto and blockchain is a plus Fluency in Hindi, English and additional proficiency in the local language would be an advantage Bachelors degree in Business Administration, Finance, Economics, or a related field with more than 2 years of work experienceYou will be mining through these tasks Drive service excellence to enhance the portfolio, control retention, and improve cross-selling of third-party products through Business Partners Reviewing product penetration for the assigned Partners and deepen the existing relationships by cross-selling CoinDCX s products and services Manage day-to-day activities, ensuring teams respond to business partner queries and requests in line with agreed deliverables. Maintaining relationships with the existing Partners through multiple channels like emails and phone calls and sharing knowledge with them on product updates, etc. Collaborate with internal teams, including compliance, operations and product to ensure seamless client support. Maintain an expertise in knowledge of financial markets, products & competitor offerings to assist in meaningful dialogue with clients Deliver services effectively, meeting agreed service levels, targets, and Key Performance Indicators (KPIs), striving to add value wherever possible. Ensure 100% regulatory compliance.Are you the oneOur missing block You are knowledge-hungry when it comes to VDA and Web3, always eager to dive deeper and stay ahead in this evolving space. The world of Web3 and VDA excites you, fueling your curiosity and driving you to explore new opportunities within this dynamic landscape. You act like an owner, constantly striving for excellence, impact, and tangible results in everything you do. You embrace a We over Me mindset, growing individually while fostering the growth of those around you. Change is your catalyst, igniting your passion to build and innovate. You think outside the box, unbound by limitations or doubt, always pushing the boundaries of what s possible.Perks That Empower YouOur benefits are designed to make a lasting impact on your life, giving you the freedom to create a work-life balance that truly suits you. Design Your Own Benefit: Tailor your perk package to fit your unique needs. Whether you re eyeing a new gadget or welcoming a furry friend into your life, our flexible benefits ensure that you can prioritize what matters most to you. Unlimited Wellness Leaves: We believe in the power of well-being. Take the time you need to recharge, knowing that your health is our priority. With unlimited wellness leaves, you can return refreshed, ready to build and grow. Mental Wellness Support: Your mental health is as important as your professional growth. Benefit from access to health experts, free counseling sessions, monthly wellness workshops, and regular team outings, all designed to help you stay balanced and connected. Bi-Weekly Learning Sessions: These sessions are more than just updates they re opportunities to fuel your growth. Stay ahead with the latest industry knowledge, sharpen your skills, and accelerate your career in an ever-evolving landscape.

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3.0 - 6.0 years

6 - 10 Lacs

Pune

Work from Office

SFour Media Private Limited is looking for Account Manager to join our dynamic team and embark on a rewarding career journey Develop and execute account plans for key clients Build and maintain strong relationships with clients by understanding their business needs and goals Identify new business opportunities within existing accounts and develop strategies to expand the business Collaborate with the sales team to develop proposals, presentations, and contracts Monitor and report on account performance, including sales and revenue targets Provide exceptional service and support to clients, responding to inquiries and issues in a timely manner Work closely with internal teams such as sales, marketing, and customer service to ensure that clients receive the support they need Participate in industry events and conferences to stay up-to-date on industry trends and developments Provide regular updates and reports on account activity to senior management Strong sales and marketing knowledge Experience using CRM systems and account management tools Strong customer focus with the ability to build and maintain relationships Excellent communication and interpersonal skills

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3.0 - 5.0 years

2 - 5 Lacs

Gurugram

Work from Office

About The Role Skill required: Retirement Solutions - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Processing monetary and non-monetary transactions for assigned clients\transactions. Includes Contributions, loan repayments, Indicative data files and manual adjustments, Rollovers etc.Strict adherence non-disclosure of client information by preserving client confidentiality.Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management.Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time.Taking active participation in process improvements and automation.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Bachelors degreeExperience in the US retirement industryOpen core Night shifts based on business requirementsGood verbal & written communication skillsGood typing skill and attention to detail.Good time management skillsAbility work independently3+ years of experience in US Retirement Services domain Defined Contributions - Managing participant level servicesExperience in Money In processes such as Contributions processing, loan repayments, Indicative data files and manual adjustments, Rollovers contribution, Suspense & Adjustments/Corrections. Roles and Responsibilities: Processing monetary and non-monetary transactions for assigned clients\transactions. Includes Contributions, loan repayments, Indicative data files and manual adjustments, Rollovers etc.Strict adherence non-disclosure of client information by preserving client confidentiality.Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management.Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time.Taking active participation in process improvements and automation.Ensure Quality Control standards that have been set are adhered to.Excellent organizational skills with ability identify and prioritize high value transactions.Completing assigned responsibilities and projects within timelines apart from managing daily BAU.Support creation procedure documents Qualification Any Graduation

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