1930 Client Support Jobs

Customer Support: Act as the primary point of contact for customers post-purchase, providing technical support and guidance on the ERP product. Troubleshoot and resolve issues related to the ERP software, addressing customer concerns and ensuring timely resolution. Collaborate with the development team to escalate and resolve complex technical issues. Manage and prioritize support tickets, ensuring prompt and professional responses. Provide expert guidance on product features and best practices, helping customers make the most out of the software. Training & Onboarding: Conduct product training sessions (via webinars, video calls, or on-site visits) for new customers to ensure smooth adoptio...

TT support specialists that assist internal users and clients with hardware and software issues. Their job is to provide on-site or remote technical assistance including the setting up of computer hardware systems, installing and upgrading software, and troubleshooting basic IT issues. They re also responsible in the timely and effective resolution of help desk requests and tickets. ROLE AND RESPONSIBILITIES Regularly check and Address user tickets regarding hardware, software and networking. Walk internal & external customers through installing applications and computer peripherals. Ask targeted questions to diagnose problems. Guide users with simple, step-by-step instructions. Troubleshoot...

The Client Support Specialist acts as a support resource to our customer base utilizing ICE Mortgage Technology products, services, platform technologies, and workflows. The Client Support Specialist endeavours to deliver complete resolutions in a timely and consistent manner to address our customers questions, concerns, and errors encountered in their use of, and interaction with IMT product and services within their business. Responsibilities Develop and effectively apply learned technical and domain expertise to assist customers in the intended and proper use of mortgage-based software solutions. Resolve technical problems reported by the customer to the agent in a timely manner with mini...

Mandatory Night shift(9 pm to 6 am IST) Job Role * Manage international voice process for US clients * Collect IRS forms & W-2s from Clients * Provide exceptional client handling via phone calls If Interested: email resume to hr@acrionsolutions.com Sales incentives Performance bonus

**JOB LOCATION:AHMEDABAD,GUJARAT** Requiring strong written English,typing skills Focuses on handling customer support via email, chat, and social media US/UK PROCESS Rotational DAY/ NIGHT SHIFTS SALARY-21k-39k FOR MORE DETAILS CONTACT:6351037966

Maintains relationships with the Existing clients by providing support, information, guidance, recommending new products, recommending service improvements, and visiting the client location on a regular basis. Required Candidate profile Minimum 2 -7 Years in Service Industries. Marking & Coding experience will be an added advantage. Weighing Scale, Packaging industry candidates are preferred. Flexible to travel, must e Team Player.

Provide technical, application support to software users. Handle client queries via calls, emails, tickets. Troubleshoot software issues, escalate if required. Maintain support records, documentation. Coordinate with internal =teams for resolution. Required Candidate profile 0–2 years experience in IT/software support preferred Basic knowledge of software applications, systems Good communication, problem-solving skills Willingness to learn and work in a team environment

Hiring for Client Servicing Manager with Leading Advertising Agency!!! Location: Mumbai Job Description: A leading advertising & digital agency is looking for an experienced Client Servicing Manager to join their growing team in Mumbai . If youre passionate about client relationships, digital strategy, and delivering impactful solutions, this could be the right opportunity for you! Role Overview: As a Client Servicing Manager, you will be the primary point of contact for key clients, ensuring seamless coordination between clients and internal teams while delivering high-quality digital solutions that meet business objectives. Key Responsibilities: Build and nurture strong, long-term client r...

Role Expectations 1. New Customer Acquisition : KRA : Growth in # of Clients 2. Account Management : KRA : Client Retention & Satisfaction 3. Marketing & Communication 4. Research & Innovation Requirement Experience in Hospitality/SaaS/B2B Health insurance

Excellent communication, presentable and interpersonal skills. Presentable personality with a customer service-oriented attitude. Proficient in MS Office (Word, Excel, Outlook) and office equipment handling. Required Candidate profile Prior experience in a real estate company or similar client-facing role preferred.

Responsibilities: Manage client relationships through effective communication and engagement. Ensure client satisfaction by delivering exceptional service and support.

Key Responsibilities: Handle inbound and outbound email and voice support for learners. Ensure a customer-centric, empathetic, and solution-oriented approach. Escalate complaints to the appropriate internal teams when required. Build long-term, trust-based relationships through professional communication. Provide accurate, detailed, and comprehensive information using appropriate tools and methods. Meet individual and team targets related to call handling and ticket resolution. Offer timely and effective solutions and ensure proper follow-up until closure. Adhere to defined communication protocols, SLAs, and organizational policies. Skill Set Requirements: Strong verbal and written communica...

Responsibilities: * Ensure timely delivery of projects * Manage client relationships * Provide exceptional customer service * Collaborate with team on project execution * Communicate effectively with clients

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago, South Africa, and Australia, they make it happen for their clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Firstsources inch-wide, mile-deep practitioners work collaboratively, leveraging UnBPO - their differentiated approac...

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago, South Africa, and Australia, they make it happen for their clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Firstsources inch-wide, mile-deep practitioners work collaboratively, leveraging UnBPO - their differentiated approac...

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago, South Africa, and Australia, they make it happen for their clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Firstsources inch-wide, mile-deep practitioners work collaboratively, leveraging UnBPO - their differentiated approac...

Hiring for Multiple MNCs - Voice and Chat process Location - Noida/Gurgaon Salary upto 38K + Incentives and Cabs Freshers can apply as well.. Spoken English mandatory Whatsapp Radhika on 9811411904 Required Candidate profile Candidate should be comfortable working in rotational shifts and offs Whatsapp Radhika on 9811411904 Perks and benefits Incentives, Cabs and Medical insurance

Role & responsibilities Need to call clients and provide them with training for the inventory management module. After a training session, if there are any doubts or issues, then need to coordinate here again and provide them with an available solution. All calls are going to be carried forward by TL they need to work on them on TAT time. Visit the client location and give the onsite training to our clients.

Manage and coordinate with clients, recruiters, and franchise partners Understand client needs and ensure high service satisfaction Handle interview coordination and client communication Act as a bridge between clients and internal teams

Graduate with 2 to 4 years of experience as Client Servicing Manager. Proficiency in Client Services & Customer Service to manage relationships effectively & address client needs. Experience working in design, marketing / creative industry is a plus. Required Candidate profile Daily tasks include addressing client inquiries, ensuring customer satisfaction, providing prompt solutions, analyzing feedback & maintaining smooth communication between clients & internal team. Perks and benefits Negotiable - Depending Upon Candidate & Experience

Hiring: Senior Analyst (Service Support Associate) | Leading US Health Insurance Process | Bangalore Experience: Minimum 4 years in Customer Support or BFSI International Customer Service Work Mode: HYBRID Location: Bangalore Shift: US Shift (Fixed) Saturday and Sunday Off About the Role We are hiring experienced professionals for a Senior Analyst Service Support Associate role to provide end-to-end support for US Health Insurance policy renewals and client servicing. The role demands strong communication skills, domain expertise, and the ability to manage multiple priorities efficiently. Key Responsibilities Act as the primary point of contact for the US onshore branch. Conduct end-to-end p...

Relevant experience in Elastic Stack (Elastic Search, Logstash, Kibana, Filebeat, Ingest Pipeline) Strong experience in installing and configuring ELK. Strong experience in Design, build, deploy, maintain, and enhance ELK platform Strong experience in using Elastic search Indices, Elastic search APIs, Kibana Dashboards, Log stash and Log Beats Good experience in using or creating plugins for ELK like authentication and authorization plugins Troubleshoot and resolve complex issues related to data ingestion, storage, search, and visualization within the ELK stack. Good experience in enhancing Open-source ELK for custom capabilities Experience in integrating ELK with enterprise tools and APIs, ...

Client Service Executive Location: Ahmedabad Prahladnagar Work Mode: Work From Office (WFO) Experience: 0 to 2 Years Working Days: Monday to Friday 1st & 3rd Saturday Working 2nd & 4th Saturday – Off All Sundays – Off Job Description: We are looking for a proactive and customer-focused Client Service Executive to coordinate with clients and ensure smooth communication and service delivery. The ideal candidate should have good interpersonal skills, a positive attitude, and the ability to handle multiple client interactions effectively. Key Responsibilities: Act as the primary point of contact for assigned clients Coordinate with internal teams to ensure timely and accurate service delivery Ha...

About the Position Our Client Support Associates work to help advocate and troubleshoot for FiscalNote s platform. They are the first line of defense for client feedback and are integral in identifying issues, discussing enhancements, and keeping clients happy. White glove service is the name of the game, and it s up to our Client Support Associates to ensure that at the end of every interaction, clients are resolute in their decision to partner with FiscalNote. About the Client Support Team The FiscalNote Client Support team is dedicated to providing a holistic, supportive experience to our clients. From onboarding to crafting strategic best practices to comprehensive technical support, the...

About the Position Our Client Support Associates work within Client Success to help advocate and troubleshoot for FiscalNote s platform. They are the first line of defense for client feedback and are integral in identifying issues, discussing enhancements, and keeping clients happy. White glove service is the name of the game, and it s up to our Client Support Associates to ensure that at the end of every interaction, clients are resolute in their decision to partner with FiscalNote. About the Client Support Team The FiscalNote Client Support team is dedicated to providing a holistic, supportive experience to our clients. From onboarding to crafting strategic best practices to comprehensive ...