Responsibilities: * Maximize revenue through upselling & retention * Manage client relationships from onboarding to renewal * Ensure customer satisfaction through proactive support
Overview This position is open for experienced Business Developers. You will be work with an amazing team and working with an amazing team and will have tremendous opportunities to learn and grow quickly. We are looking for a Business development executive to work on our product Faveo Helpdesk New Business Development Prospect for potential new clients and turn this into increased business from across the world. Most of the clients will be from outside India. Manage your work time efficiently to cover different timezones. Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. Meet potential clients by growing, maintaining, and leveraging your network. Identify potential clients, and the decision makers within the client organization. Research and build relationships with new clients. Set up meetings between client decision makers and companys practice leaders/Principals. Plan approaches and pitches. Work with team to develop proposals that speaks to the clients needs, concerns, and objectives. Participate in pricing the solution/service. Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately. Client Retention Present new products and services and enhance existing relationships. Work with technical staff and other internal colleagues to meet customer needs. Arrange and participate in internal and external client debriefs. Business Development Planning Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends. Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels. Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales. Using knowledge of the market and competitors, identify and develop the companys unique selling propositions and differentiators. Management and Research Submit weekly progress reports and ensure data is accurate. Ensure that data is accurately entered and managed within the companys CRM or other sales management system. Forecast sales targets and ensure they are met by the team. Track and record activity on accounts and help to close deals to meet these targets. Work with marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner. Ensure all team members represent the company in the best light. Present business development training and mentoring to business developers and other internal staff. Research and develop a thorough understanding of the companys people and capabilities. Understand the companys goal and purpose so that will continual to enhance the companys performance. Education Business development positions require a bachelors degree preferably Engineering. 2-5 years of sales or marketing experience. An MBA is preferred. Other Skills and Qualifications Networking, Persuasion, Prospecting, Public Speaking, Research, Writing, Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Identification of Customer Needs and Challenges, Territory Management, Market Knowledge, Meeting Sales Goals, Professionalism, CRM, and Microsoft Office. How can I apply? You are invited to send us your complete resume Attach previous work or portfolio or project details Resume should have candidate photograph in it Do go over our company website www.faveohelpdesk.com before applying Ethical Code We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Responsibilities: * Collaborate with cross-functional teams on project delivery. * Participate in code reviews and quality assurance processes. * Design, develop, test software solutions using HTML, CSS & JavaScript.
Responsibilities: * Execute manual & automated tests * Document defects & verify fixes * Collaborate with dev team on test planning & execution * Participate in sprint reviews & retrospectives
Were hiring freshers or those with up to 1 year of experience. Good English, customer service skills, and a positive attitude are a must. Must be open to future night shifts (work from home). Learn the product and support customers effectively. Office cab/shuttle Health insurance Food allowance Provident fund
Responsibilities: * Collaborate with cross-functional teams on project requirements and deliverables. * Design, develop, test & maintain Golang applications on AWS cloud platform.
Responsibilities: * Optimize website for search engines using SEO techniques * Manage digital marketing campaigns across Google AdWords, Analytics & Ads * Collaborate with product team on marketing strategies
Job Description Digital Marketing Executive (SEO, SEM, SMO, PPC) – Faveo Helpdesk Overview This position is open for experienced Digital Marketers with 2–5 years of proven experience in SEO, SEM, Social Media Marketing, PPC, and Analytics. We are seeking creative, analytical, and result-oriented professionals with excellent command over English and a strong ability to deliver quality leads for Faveo Helpdesk (a SaaS-based Helpdesk & Ticketing System). Who are we looking for? Professionals with 2–5 years of hands-on experience in Digital Marketing. Creative thinkers with an original approach to marketing strategies. Fast learners with the willingness & ability to work on new tools and technologies. Key Responsibilities Develop and implement effective marketing strategies to drive lead generation. Perform Search Engine Optimization (SEO) – on-page, off-page, link building. Manage Social Media Marketing (SMO) campaigns across multiple platforms. Handle Email Marketing campaigns via Mailchimp, Benchmark, etc. Manage and optimize Google Ads / PPC campaigns to ensure maximum ROI. Interact with clients & manage their digital marketing accounts. Build monthly reports, analyze data, and measure campaign performance. Create original, creative, and SEO-friendly content for marketing purposes. Technologies & Tools You’ll Work On Google Analytics & Google Search Console Google Ads (AdWords) & Facebook Ads Manager Facebook Insights, Twitter, LinkedIn, Google+ SEO Tools – Moz, SEMrush, Ahrefs (etc.) Mailchimp, Benchmark Email Qualifications / Skills Required Graduate (Any discipline) – Marketing background preferred. Excellent English (reading, writing, speaking). Strong analytical, problem-solving, and reporting skills. Knowledge of Photoshop/Canva (basic design skills helpful). Prior experience in B2B SaaS / IT / Software Products is an added advantage. Job Perks & Benefits Regular incentives – monthly/quarterly/annual (cash/gifts). Healthy lunch & beverages provided at office. Health insurance, life insurance, paid leaves, provident fund. Annual salary hike & appraisal reviews every March (effective April). Other Details Job Commitment: Minimum 12 months (no relieving before 1 year). Notice Period: 90 days. Employment Type: Full-time, Permanent. Documents Required Before Joining ID Proof – Aadhaar & PAN. Address Proof. Educational certificates – 10th, 12th, Graduation, PG (if any). Previous employment proofs – Offer letters, relieving letters, last 3 months’ salary slips, bank statements. Ethical Code We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, gender, age, marital status, disability, or any other status. How to Apply Send your updated resume with photograph, portfolio/project details, and LinkedIn profile URL to careers@faveohelpdesk.com