Client Relationship Management CRM Software proficiency communication skills Customer Success ABOUT THE ROLE Are you an energetic, motivated, and articulate team player who is passionate about Client Success and Customer Experience? If so, you might be the perfect candidate we are looking for! We are looking for a Client Success Specialist, who will be responsible for building and maintaining relationships with our US clients. You will be the point of contact for client matters, anticipate the client’s needs, and ensure deadlines for the client are met. In this role, you will liaise with cross-functional internal teams (including Customer Support and Product Development departments) to improve the entire Customer Experience. RESPONSIBILITIES Develop and maintain strategic long-term trusting relationships with clients to accomplish organic growth and long-term company objectives Develop a complete understanding of the client’s needs and requirements Expand the relationships with existing clients by continuously proposing solutions that meet their objectives Resolve client issues and complaints and anticipate account changes and improvements. Manage communications between key clients and internal teams across Geographies Collaborating with the sales team to maximize profit by up-selling or cross-selling Establish and oversee budgets with the client and company. Prepare reports on account status and distribute them within or outside of the team Collaborate with the sales team to identify and grow opportunities within assigned groups of Clients Assist with challenging client requests or issue escalations as needed REQUIREMENTS Relevant work experience of 4 to 5 years in Enterprise Sales, Key Account, Customer Success. Excellent verbal and written communication skills. Prior working experience in US shifts and US clients will be an added advantage. Expertise in conducting periodic health checks with existing Clients through meetings and analyzing dashboards. Proven ability to juggle multiple Client Success projects at a time, while maintaining sharp attention to detail. Problem-solving, Analytical skills with logical thinking, Goal-oriented, organized team player, self-motivated, and self-directed. Excellent interpersonal relationship skills along with networking and negotiation skills. Able to analyze data and team statistics and translate results into better solutions. Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot, Pardot, or similar). Strong negotiation skills, with the ability to follow through on client contracts. Proven results of delivering client solutions and being an advocate for the Client. The candidate should be willing to work in any allocated shifts (India/US/UK).
About The Role Are you an energetic, motivated, and articulate team player who is passionate about Client Success and Customer Experience? If so, you might be the perfect candidate we are looking for! We are looking for a Client Success Specialist, who will be responsible for building and maintaining relationships with our US clients. You will be the point of contact for client matters, anticipate the client’s needs, and ensure deadlines for the client are met. In this role, you will liaise with cross-functional internal teams (including Customer Support and Product Development departments) to improve the entire Customer Experience. Responsibilities Develop and maintain strategic long-term trusting relationships with clients to accomplish organic growth and long-term company objectives Develop a complete understanding of the client’s needs and requirements Expand the relationships with existing clients by continuously proposing solutions that meet their objectives Resolve client issues and complaints and anticipate account changes and improvements. Manage communications between key clients and internal teams across Geographies Collaborating with the sales team to maximize profit by up-selling or cross-selling Establish and oversee budgets with the client and company. Prepare reports on account status and distribute them within or outside of the team Collaborate with the sales team to identify and grow opportunities within assigned groups of Clients Assist with challenging client requests or issue escalations as needed Requirements Relevant work experience of 4 to 5 years in Enterprise Sales, Key Account, Customer Success. Excellent verbal and written communication skills. Prior working experience in US shifts and US clients will be an added advantage. Expertise in conducting periodic health checks with existing Clients through meetings and analyzing dashboards. Proven ability to juggle multiple Client Success projects at a time, while maintaining sharp attention to detail. Problem-solving, Analytical skills with logical thinking, Goal-oriented, organized team player, self-motivated, and self-directed. Excellent interpersonal relationship skills along with networking and negotiation skills. Able to analyze data and team statistics and translate results into better solutions. Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot, Pardot, or similar). Strong negotiation skills, with the ability to follow through on client contracts. Proven results of delivering client solutions and being an advocate for the Client. The candidate should be willing to work in any allocated shifts (India/US/UK). Show more Show less
We are looking for a Client Success Specialist, who will be responsible for building and maintaining relationships with our US clients. You will be the point of contact for client matters, anticipate the clients needs, and ensure deadlines for the client are met. In this role, you will liaise with cross-functional internal teams (including Customer Support and Product Development departments) to improve the entire Customer Experience. RESPONSIBILITIES Develop and maintain strategic long-term trusting relationships with clients to accomplish organic growth and long-term company objectives Develop a complete understanding of the clients needs and requirements Expand the relationships with existing clients by continuously proposing solutions that meet their objectives Resolve client issues and complaints and anticipate account changes and improvements. Manage communications between key clients and internal teams across Geographies Collaborating with the sales team to maximize profit by up-selling or cross-selling Establish and oversee budgets with the client and company. Prepare reports on account status and distribute them within or outside of the team Collaborate with the sales team to identify and grow opportunities within assigned groups of Clients Assist with challenging client requests or issue escalations as needed REQUIREMENTS Relevant work experience of 4 to 5 years in Enterprise Sales, Key Account, Customer Success. Excellent verbal and written communication skills. Prior working experience in US shifts and US clients will be an added advantage. Expertise in conducting periodic health checks with existing Clients through meetings and analyzing dashboards. Proven ability to juggle multiple Client Success projects at a time, while maintaining sharp attention to detail. Problem-solving, Analytical skills with logical thinking, Goal-oriented, organized team player, self-motivated, and self-directed. Excellent interpersonal relationship skills along with networking and negotiation skills. Able to analyze data and team statistics and translate results into better solutions. Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot, Pardot, or similar). Strong negotiation skills, with the ability to follow through on client contracts. Proven results of delivering client solutions and being an advocate for the Client.
We are seeking an experienced and strategic Finance professional to join our Finance team in North America as an Assistant Manager - Finance . The ideal candidate will play a key leadership role in reporting & bookkeeping, compliance, financial planning, analysis, and risk management while ensuring alignment with corporate objectives. This role requires strong exposure to US GAAP/IFRS, financial analytical skills, business acumen, and the ability to collaborate cross-functionally in a dynamic multinational environment. Key Responsibilities: Accounting & Compliance Oversee financial reporting, ensuring accuracy and adherence to US GAAP/IFRS and local regulatory requirements. Ensure tax compliance (sales tax, HST, etc.), audits, and statutory filings in collaboration with external/internal auditors and tax consultants. Maintain internal controls and ensure adherence to corporate governance policies. Payroll & Expense Management Process payroll for both the US & Canada, including reimbursements and insurance management. Manage accounts payable and ensure timely payments. Handle compliance and regulatory filings related to employee wages and benefits. Business Strategy & Partnering Work closely with business unit leaders to drive financial performance and operational efficiency. Support mergers, acquisitions, and investment decisions through financial modeling and risk assessment. Develop and implement financial policies, processes, and best practices across the region. Cash Flow & Risk Management Monitor working capital, liquidity, and cash flow to optimize financial resources. Assess financial risks and implement mitigation strategies to safeguard the companys interests. Financial Planning & Analysis (FP&A) Lead budgeting, forecasting, and long-term financial planning for North America operations. Analyze financial performance, trends, and key business drivers to support decision-making. Provide insights and recommendations to senior leadership on cost optimization and revenue growth. Leadership & Team Development Mentor and guide finance professionals, fostering a high-performing finance team. Lead cross-functional finance initiatives and drive continuous improvement in financial operations. Qualifications & Requirements: MBA / MS (Finance), CPA, CFA, MCom, CA. 4+ years of experience in finance, especially in handling client accounts in the US & Canada. Strong knowledge of US GAAP, IFRS, and North American financial regulations. Experience in financial modeling, budgeting, forecasting, and strategic planning. Proficiency in QuickBooks, Zoho, Xero, and other international financial reporting tools. Strong leadership, communication, and stakeholder management skills. Ability to work in a fast-paced, global environment with cross-functional teams.
We are looking for an enthusiastic Finance & Accounts Associate with a strong foundation in finance, accounting, and taxation, as well as proficiency in Microsoft Excel. The ideal candidate should be detail-oriented, analytical, and eager to apply their academic knowledge to real-world tasks. This entry-level role provides an excellent opportunity to learn and grow within our dynamic team. Key Responsibilities: Assist in maintaining accurate financial records. Support the preparation and filing of GST, TDS, and other tax returns, ensuring compliance with local regulations. Participate in month-end and year-end closing activities, including journal entries, reconciliations, and reporting. Perform data analysis using Excel, including creating pivot tables, charts, and formulas to support financial decision-making. Assist in invoice processing, accounts payable, and accounts receivable functions. Conduct financial data entry and validation to ensure accuracy across various financial systems. Contribute to budgeting and forecasting processes, providing analysis and insights as needed. Collaborate with team members on ad-hoc finance and accounting projects. Qualifications: Masters degree in Finance, Accounting, Commerce, or a related field. Strong knowledge of finance, accounting principles, and basic taxation rules. Proficiency in Microsoft Excel, with experience in pivot tables, VLOOKUP, and basic financial functions/formulas. Excellent analytical and numerical skills, with high attention to detail. Strong organizational skills and the ability to manage multiple tasks effectively. Good communication skills.
We are seeking a dynamic Senior Sales Manager to drive business growth, expand our client portfolio, and establish long-term strategic partnerships. This role requires a results-driven sales professional with a deep understanding of enterprise HR Tech business, a strong ability to build relationships with key decision-makers, and a passion for delivering tailored solutions that align with client needs. Key Responsibilities: Business Growth & Strategy: Proactively identify, prospect, and convert new client opportunities into lasting partnerships. Develop and execute strategies to achieve revenue targets. Pipeline Development: Conduct targeted market outreach and cold calling within assigned geographies to maintain a robust pipeline of potential clients. Executive Engagement: Build and nurture relationships with key decision-makers, securing high-level meetings and fostering collaborations. Consultative Selling: Conduct in-depth research to understand client challenges, leveraging insights to craft customized solutions. High-Impact Presentations: Lead critical meetings between client executives and internal leadership, presenting compelling business cases and tailored proposals. Proposal Strategy: Collaborate with cross-functional teams to develop impactful proposals, ensuring alignment with client needs. Negotiation & Objection Handling: Navigate complex sales cycles, handle objections effectively, and drive successful negotiations to close deals. Brand Representation: Represent the company with professionalism, adapting to client corporate cultures and positioning our solutions effectively in the market. Key Skills & Qualifications: Tactical Sales Leadership: Proven track record in enterprise software sales, with experience in direct sales methodologies. Exceptional Communication: Strong verbal and written skills, with the ability to influence and persuade at the executive level. Results-Driven: High energy, passion for sales, and a relentless drive to achieve and exceed revenue targets. Collaboration & Independence: Ability to work both independently and within a high-performing team. Detail-Oriented: Impeccable attention to detail in proposals, contracts, and client communications. Entrepreneurial Mindset: Adaptability in a fast-paced environment, with a proactive approach to learning and problem-solving. If you are a motivated sales professional who thrives on building strategic relationships and driving business growth, we invite you to apply and be part of our success story.
As the Head of Solutions and Implementation at Vantage Circle, you will lead the global implementation of our rewards and recognition platform for enterprise and mid-market clients. This leadership role focuses on project delivery management , ensuring that all client implementations are executed on time, within scope, and to the highest quality standards. You will oversee a high-performing team of implementation professionals, defining project management methodologies, driving operational excellence, and optimizing delivery processes. While not directly executing projects, youll be responsible for ensuring your team successfully delivers complex, multi-phase projects , managing risks, and ensuring client satisfaction. This is a global role that includes managing implementation projects across different regions, with a particular focus on North American clients as required. Your leadership and strategic vision will be key in scaling operations and optimizing the implementation process for growth. Key Responsibilities Project Delivery Management : Oversee the end-to-end delivery of all global client implementations. Ensure timely, successful, and on-budget project delivery by managing your teams performance. Team Leadership : Lead a high-performing team, providing guidance, coaching, and ensuring effective collaboration across multiple time zones. Track team performance against KPIs and ensure accountability. Project Management Frameworks : Define, implement, and continuously optimize project management processes and methodologies to ensure consistency and scalability across global implementations. Client and Stakeholder Communication : Establish and maintain transparent communication with clients and stakeholders. Ensure expectations are set early and provide regular updates on project progress and challenges. Risk and Issue Management : Proactively identify and resolve project risks and challenges, ensuring smooth delivery and client satisfaction. Process Optimization : Continuously improve implementation workflows to reduce time-to-value, enhance quality, and drive operational efficiency. Reporting and Metrics : Track key performance metrics (KPIs) related to project delivery, team performance, and client success. Use data to inform improvements. Required Qualifications 12+ years of experience in SaaS implementation, including a focus on large-scale projects and enterprise clients . 4+ years of leadership experience managing implementation teams and overseeing project delivery across global clients. Proven experience with project management methodologies (Agile, Waterfall, etc.) and a strong focus on delivery outcomes. Ability to manage and mitigate project risks while ensuring alignment with client needs and business objectives. Experience with stakeholder management , ensuring smooth communication with internal teams, senior leadership, and clients. Willingness to collaborate with North American clients , with flexibility to adjust to EST business hours as required. Ideal Candidate Profile Experience in HR tech or rewards and recognition platforms (preferred but not required). Strong track record in project delivery , improving processes, and optimizing implementation timeframes. High digital literacy , including proficiency with project management software (e.g., JIRA, Asana, Microsoft Project). PMP certification or equivalent project management qualifications is a plus. Focused on client success with a clear understanding of the client journey and the importance of smooth implementation. Personal Qualities Strategic leader who can drive teams and processes with a focus on outcomes and continuous improvement. Proactive problem-solver : Able to foresee and address issues before they affect delivery. Exceptional communicator , with the ability to influence and collaborate across teams and with clients. Comfortable managing ambiguity and driving results in a fast-paced environment. Strong customer-first mindset , ensuring the client is always the focal point of project delivery.
End To End Project Testing And Delivery Application Testing And Support Test Cases Development Test Black Box Testing A/B Testing Manual Tester Job Title: Senior QA Engineer Location: Guwahati Experience: 5–7 Years Job Overview: We are looking for a highly skilled and proactive Senior QA Engineer to take complete ownership of the quality assurance lifecycle for our flagship wellness platform, Vantage Fit. The ideal candidate will have hands-on experience across mobile (iOS and Android), web, backend APIs, and cross-channel communications such as emails and push notifications. If you’re passionate about building stable, scalable test automation frameworks and enjoy working in Agile cross-functional teams, this role is for you. Key Responsibilities: ✅ Mobile App Testing (iOS & Android) Lead manual and automation testing efforts for Android and iOS applications. Test across emulators and real devices to simulate real-world user experiences. Validate critical app flows like onboarding, activity tracking, rewards, referrals, goals, and deep-link integrations. ✅ Automation Framework Ownership Build and maintain robust, scalable automation frameworks using: Appium with Java for mobile testing. Playwright / WebDriver IO with JavaScript or TypeScript for web automation. Own the creation of reusable components, POM structures, and utility libraries. Integrate test suites into CI/CD pipelines using Jenkins and GitHub Actions. Analyze test results using structured reports and custom dashboards. ✅ Web & Backend Testing Conduct end-to-end testing of web applications including admin and user dashboards (React-based). Perform backend validation using tools like Postman, ensuring API accuracy and reporting discrepancies to engineers. ✅ Email, Campaign & Notification Testing Test email workflows, in-app notifications, and push campaigns for both scheduled and real-time delivery. Validate integration with marketing and CRM tools for correct targeting and personalization logic. ✅ Agile & Project Management Act as Scrum Master for the QA/engineering team. Facilitate Agile ceremonies: daily stand-ups, sprint planning, retrospectives, and estimation (planning poker). Coordinate with cross-functional stakeholders including product, marketing, and customer success. Manage Jira boards, monitor sprint velocity, and proactively identify blockers. Required Skills & Qualifications: 5–7 years of total experience in QA, with 3+ years in automation. Strong hands-on experience in: Appium (Java) Web automation (Playwright/WebDriverIO) REST API testing (Postman) Deep understanding of Agile methodologies and CI/CD pipelines. Experience with test reporting and dashboards. Excellent communication and stakeholder management skills.
Job Title: Senior QA Engineer Location: Guwahati Experience: 5-7 Years Job Overview We are looking for a highly skilled and proactive Senior QA Engineer to take complete ownership of the quality assurance lifecycle for our flagship wellness platform, Vantage Fit. The ideal candidate will have hands-on experience across mobile (iOS and Android), web, backend APIs, and cross-channel communications such as emails and push notifications. If you’re passionate about building stable, scalable test automation frameworks and enjoy working in Agile cross-functional teams, this role is for you. Key Responsibilities ✅ Mobile App Testing (iOS & Android) Lead manual and automation testing efforts for Android and iOS applications. Test across emulators and real devices to simulate real-world user experiences. Validate critical app flows like onboarding, activity tracking, rewards, referrals, goals, and deep-link integrations. ✅ Automation Framework Ownership Build and maintain robust, scalable automation frameworks using: Appium with Java for mobile testing. Playwright / WebDriver IO with JavaScript or TypeScript for web automation. Own the creation of reusable components, POM structures, and utility libraries. Integrate test suites into CI/CD pipelines using Jenkins and GitHub Actions. Analyze test results using structured reports and custom dashboards. ✅ Web & Backend Testing Conduct end-to-end testing of web applications including admin and user dashboards (React-based). Perform backend validation using tools like Postman, ensuring API accuracy and reporting discrepancies to engineers. ✅ Email, Campaign & Notification Testing Test email workflows, in-app notifications, and push campaigns for both scheduled and real-time delivery. Validate integration with marketing and CRM tools for correct targeting and personalization logic. ✅ Agile & Project Management Act as Scrum Master for the QA/engineering team. Facilitate Agile ceremonies: daily stand-ups, sprint planning, retrospectives, and estimation (planning poker). Coordinate with cross-functional stakeholders including product, marketing, and customer success. Manage Jira boards, monitor sprint velocity, and proactively identify blockers. Required Skills & Qualifications 5-7 years of total experience in QA, with 3+ years in automation. Strong hands-on experience in: Appium (Java) Web automation (Playwright/WebDriverIO) REST API testing (Postman) Deep understanding of Agile methodologies and CI/CD pipelines. Experience with test reporting and dashboards. Excellent communication and stakeholder management skills.
Scala/Java Development MySQL and Redis Git Mongodb Backend Developer Jenkins Scala Backend Development Job Title: Senior Software Engineer – Backend Location: Guwahati Experience: 3–4+ years Education: BE/B.Tech or higher in Computer Science or a related field About Vantage Circle: Vantage Circle is a leading SaaS platform offering AI-powered employee engagement solutions to top organizations worldwide. We’re growing fast and looking for passionate technologists to help shape scalable backend services that power our products. Role Overview: We are seeking a skilled Senior Software Engineer (Backend) with a strong foundation in building high-performance, scalable backend systems. You will play a key role in designing, developing, and deploying critical backend components while mentoring team members and driving technical excellence. Key Responsibilities: Technical Excellence: Design and develop robust, scalable backend systems and APIs, delivering high-quality, well-tested code aligned with industry best practices. Architectural Contributions: Take ownership of complex backend architecture and systems design; contribute to technology roadmaps that support business objectives. Project Leadership: Lead end-to-end development of critical features and services with minimal supervision, ensuring timely delivery. Mentorship & Coaching: Support junior and mid-level engineers through code reviews, pair programming, and knowledge sharing to elevate overall team performance. Cross-Functional Collaboration: Work closely with product managers, designers, frontend engineers, and DevOps to build cohesive and impactful features. Problem Solving & Innovation: Proactively identify bottlenecks and architectural challenges, and propose/implement innovative solutions to enhance system performance and maintainability. Preferred Tech Stack: Programming Languages: Scala (preferred), Java Frameworks: Play Framework or similar Java-based frameworks Databases: MySQL, MongoDB Caching/Data Stores: Redis Tools: Git, Jenkins CI/CD, Docker (bonus) What We’re Looking For: Strong understanding of object-oriented and functional programming paradigms Experience in designing RESTful APIs and building scalable microservices Good understanding of relational and NoSQL databases Familiarity with performance tuning and distributed system design Ability to thrive in a fast-paced, collaborative, agile environment Passion for clean code, testing, and continuous improvement
Job Title: Senior Software Engineer - Backend Location: Guwahati Experience: 3-4+ years Education: BE/B.Tech or higher in Computer Science or a related field About Vantage Circle Vantage Circle is a leading SaaS platform offering AI-powered employee engagement solutions to top organizations worldwide. We’re growing fast and looking for passionate technologists to help shape scalable backend services that power our products. Role Overview We are seeking a skilled Senior Software Engineer (Backend) with a strong foundation in building high-performance, scalable backend systems. You will play a key role in designing, developing, and deploying critical backend components while mentoring team members and driving technical excellence. Key Responsibilities Technical Excellence: Design and develop robust, scalable backend systems and APIs, delivering high-quality, well-tested code aligned with industry best practices. Architectural Contributions: Take ownership of complex backend architecture and systems design; contribute to technology roadmaps that support business objectives. Project Leadership: Lead end-to-end development of critical features and services with minimal supervision, ensuring timely delivery. Mentorship & Coaching: Support junior and mid-level engineers through code reviews, pair programming, and knowledge sharing to elevate overall team performance. Cross-Functional Collaboration: Work closely with product managers, designers, frontend engineers, and DevOps to build cohesive and impactful features. Problem Solving & Innovation: Proactively identify bottlenecks and architectural challenges, and propose/implement innovative solutions to enhance system performance and maintainability. Preferred Tech Stack Programming Languages: Scala (preferred), Java Frameworks: Play Framework or similar Java-based frameworks Databases: MySQL, MongoDB Caching/Data Stores: Redis Tools: Git, Jenkins CI/CD, Docker (bonus) What We’re Looking For Strong understanding of object-oriented and functional programming paradigms Experience in designing RESTful APIs and building scalable microservices Good understanding of relational and NoSQL databases Familiarity with performance tuning and distributed system design Ability to thrive in a fast-paced, collaborative, agile environment Passion for clean code, testing, and continuous improvement
The Senior Software Engineer (Backend) position at Vantage Circle in Guwahati requires a candidate with 3-4+ years of experience and a BE/B.Tech or higher degree in Computer Science or a related field. Vantage Circle is a prominent SaaS platform offering AI-powered employee engagement solutions globally. As the company experiences rapid growth, they are in search of enthusiastic technologists to contribute to the development of scalable backend services supporting their products. In this role, you will be responsible for designing, developing, and deploying critical backend components while also providing guidance to team members and ensuring technical excellence. Your main responsibilities will include designing and building robust, scalable backend systems and APIs in alignment with industry best practices, taking ownership of complex backend architecture, leading development projects, mentoring junior and mid-level engineers, collaborating with cross-functional teams, and driving innovation to enhance system performance and maintainability. The preferred tech stack for this role includes programming languages such as Scala (preferred) and Java, frameworks like Play Framework or similar Java-based frameworks, databases including MySQL and MongoDB, and tools like Git, Jenkins CI/CD, and Docker. The ideal candidate should have a strong understanding of object-oriented and functional programming paradigms, experience in designing RESTful APIs and building scalable microservices, knowledge of relational and NoSQL databases, familiarity with performance tuning and distributed system design, and the ability to thrive in a fast-paced, collaborative, agile environment. A passion for clean code, testing, and continuous improvement is also desired.,
As a Client Success Specialist, you will play a crucial role in building and maintaining strong relationships with our US clients. Your primary responsibility will be to serve as the main point of contact for client inquiries, proactively address their needs, and ensure timely delivery of services. In addition, you will collaborate with internal teams such as Customer Support and Product Development to enhance the overall Customer Experience. Your key responsibilities will include: - Cultivating long-term relationships with clients to drive organic growth and achieve company objectives - Gaining a deep understanding of client needs and proposing tailored solutions to meet their goals - Handling client issues, anticipating changes, and facilitating effective communication between clients and internal departments - Working closely with the sales team to identify upselling and cross-selling opportunities - Managing client budgets and preparing regular reports on account status - Collaborating with sales to identify and capitalize on growth opportunities within client groups - Providing support for challenging client requests and escalations To excel in this role, you should possess: - 2 to 4 years of experience in Enterprise Sales, Key Account Management, or Customer Success - Strong verbal and written communication skills - Familiarity with US shifts and clients is preferred - Proficiency in conducting client health checks and analyzing data - Ability to handle multiple projects simultaneously with attention to detail - Problem-solving and analytical skills, goal-oriented mindset, and self-motivation - Excellent interpersonal, networking, and negotiation skills - Proficiency in CRM software like Salesforce, Zoho CRM, HubSpot, or similar tools - Demonstrated success in delivering client solutions and advocating for client needs This role may require flexibility in working shifts, including India, US, or UK timings. If you are a dynamic, results-driven professional who thrives in a client-centric environment, we invite you to join our team as a Client Success Specialist.,
Testing Manual Testing Automation Testing Knowledge of Testing Tools System Testing Performance Testing Engineer Vantage Circle Company Overview Vantage Circle is a leading global employee engagement platform that helps organizations boost workplace satisfaction, productivity, and retention through innovative employee recognition, rewards, and wellness solutions. We serve millions of employees across 100+ countries and are committed to creating technology that makes workplaces better. Position Summary We are seeking a motivated Performance Testing Engineer with 1-2 years of experience to join our Quality Assurance team. You will be responsible for ensuring our platform can handle high traffic loads and deliver optimal performance for our global user base. This role offers excellent growth opportunities in a fast-paced, collaborative environment. Key Responsibilities Performance Testing & Analysis • Design, develop, and execute performance test plans for web applications, APIs, and mobile applications • Conduct load, stress, volume, and scalability testing using industry-standard tools • Analyze system performance under various load conditions and identify bottlenecks • Monitor application performance metrics including response times, throughput, and resource utilization • Create and maintain performance test scripts and test data Collaboration & Documentation • Work closely with development teams to understand application architecture and performance requirements • Collaborate with other tech teams to set up performance testing environments • Document test results, performance metrics, and recommendations for optimization • Participate in requirement reviews and provide performance testing estimates • Report performance issues and work with teams to resolve them Continuous Improvement • Stay updated with latest performance testing tools, techniques, and best practices • Contribute to the improvement of performance testing processes and methodologies • Assist in capacity planning and performance baseline establishment • Support production performance monitoring and troubleshooting Required Qualifications Experience & Education • 1-2 years of hands-on experience in performance testing • Bachelor's degree in Computer Science, Engineering, or related field • Experience testing web applications, REST APIs, and databases MySQL Technical Skills • Proficiency in performance testing tools such as JMeter, LoadRunner, or Gatling • Basic understanding of HTTP protocols, web technologies, and client-server architecture • Knowledge of SQL and database performance concepts • Familiarity with monitoring tools like New Relic, AppDynamics, or similar • Experience with scripting languages (Python, JavaScript, or Shell scripting) • Understanding of CI/CD pipelines and integration of performance tests Soft Skills • Strong analytical and problem-solving abilities • Excellent communication skills and ability to explain technical concepts • Detail-oriented with strong documentation skills • Ability to work independently and as part of a team • Eagerness to learn new technologies and tools Good to Have • Basic exposure to cloud platforms (AWS, Azure, or GCP) through personal projects or coursework • Awareness of containerization concepts (Docker, Kubernetes) - training will be provided • Any hands-on experience with JMeter for basic load testing scenarios • Familiarity with monitoring tools like New Relic, Grafana, or similar APM tools • Basic understanding of Jenkins pipeline or CI/CD concepts • Any exposure to log analysis or willingness to learn • Experience working in Agile/Scrum teams or familiarity with the methodology • Interest in pursuing ISTQB or other testing certifications • Any background or interest in SaaS, HR technology, or employee engagement domains • Participation in performance testing projects during internships or academic projects Technical Environment • Tools: JMeter, Jenkins, Git, JIRA, • Technologies: Java, Python, REST APIs, Microservices, Scala and Play Framework • Platforms: AWS, Docker • Databases: MySQL, Redis • Monitoring: New Relic, ELK Stack Location Guwahati - On-site Vantage Circle is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates regardless of race, gender, age, religion, sexual orientation, or disability status.
Quality Testing Manual Testing Automation Testing QA Engineer Vantage Circle Company Overview Vantage Circle is a leading global employee engagement platform that helps organizations boost workplace satisfaction, productivity, and retention through innovative employee recognition, rewards, and wellness solutions. We serve millions of employees across 100+ countries and are committed to creating technology that makes workplaces better. Position Summary We are seeking an experienced QA Engineer with 3-4 years of comprehensive testing experience, with strong focus on mobile automation testing, to lead our quality assurance initiatives. You will play a pivotal role in defining testing strategies, mentoring junior team members, and ensuring the highest quality standards across our platform. This role is perfect for a quality champion who wants to drive excellence in a fast-growing SaaS company. Key Responsibilities Strategic QA Leadership • Design and implement comprehensive test strategies for complex, multi-platform applications • Lead end-to-end testing efforts for major product releases and feature rollouts • Establish and maintain QA best practices, standards, and processes across the organization • Drive test automation initiatives and framework development • Collaborate with product management and engineering teams on quality requirements and acceptance criteria • Balance manual and automated testing approaches for optimal coverage Technical Excellence • Design, develop, and maintain robust automated test suites for web, mobile, and API testing • Lead mobile automation testing efforts for iOS and Android applications using Appium • Execute comprehensive manual testing for complex user workflows and edge cases • Perform advanced testing including integration, regression, performance, security, and accessibility testing • Lead API testing efforts and validate system integrations • Conduct thorough code reviews of test automation scripts and frameworks Team Leadership & Mentorship • Mentor and guide junior QA engineers • Lead knowledge sharing sessions and create technical documentation • Foster a culture of quality throughout the development lifecycle • Coordinate with cross-functional teams including Product and Engineering Quality Assurance & Risk Management • Identify potential quality risks and develop mitigation strategies • Analyze test metrics and provide detailed quality reports to stakeholders • Lead root cause analysis for critical production issues • Establish quality gates and release criteria for different environments • Drive continuous improvement initiatives in testing processes Required Qualifications Experience & Education • 3-4 years of hands-on experience in software quality assurance and testing • Bachelor's degree in Computer Science, Engineering, or related field • Proven experience in leading QA initiatives for SaaS or web-based applications • Strong background in both manual and automated testing methodologies Technical Expertise • Expert-level proficiency in test automation tools (Selenium, Playwright, or similar) • Advanced knowledge of mobile automation testing using Appium for iOS and Android platforms • Advanced knowledge of API testing tools (Postman, REST Assured, or similar) • Strong programming skills in Java, Python, JavaScript, or C# • Experience with performance testing tools (JMeter, LoadRunner, Gatling) • Solid understanding of databases, SQL, and data validation techniques • Experience with mobile testing frameworks and device management platforms Leadership & Process Skills • Experience in test strategy development and test plan creation • Strong knowledge of software development lifecycle and Agile/Scrum methodologies • Proven ability to mentor junior team members and lead projects • Experience with test management tools (TestRail, Zephyr, qTest) • Knowledge of version control systems (Git) and collaborative development practices Quality & Standards • Deep understanding of testing types: functional, integration, regression, performance, security • Experience with cross-browser and cross-platform testing • Expertise in mobile application testing across different devices and OS versions • Knowledge of accessibility testing standards (WCAG, Section 508) • Familiarity with security testing principles and tools Advanced Technical Skills Automation & Frameworks • Design and implement custom test automation frameworks for web and mobile applications • Experience with BDD/TDD approaches using Cucumber, SpecFlow, or similar • Expertise in mobile automation testing frameworks and Appium configurations • Experience with cross-browser testing platforms (Sauce Labs, BrowserStack) • Knowledge of test automation best practices and design patterns Good to Have • Experience in HR Tech, Employee Engagement, or SaaS platforms • Certifications in ISTQB Advanced Level, Agile Testing, or similar • Experience with mobile app testing (iOS/Android native and hybrid) using Appium • Knowledge of machine learning/AI testing approaches • Experience with chaos engineering and fault tolerance testing • Familiarity with compliance testing (SOC2, GDPR, etc.) • Experience with test data management and synthetic data generation • Knowledge of progressive web app (PWA) testing Technical Environment • Automation Tools: Selenium, Playwright, REST Assured, Appium • Programming Languages: Java, Python, JavaScript, TypeScript • Databases: MySQL, Redis • Monitoring: New Relic, Grafana, CloudWatch, ELK Stack • Testing Tools: JMeter, Postman, TestRail, JIRA, Confluence • Version Control: Git, GitHub/GitLab • Cross-browser Testing: BrowserStack, Sauce Labs • Mobile Testing Platforms: Appium, Real Device Testing, Emulators/Simulators Vantage Circle is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates regardless of race, gender, age, religion, sexual orientation, or disability status.
As a QA Engineer at Vantage Circle, you will utilize your 3-4 years of comprehensive testing experience, focusing on mobile automation testing, to drive quality assurance initiatives. Your role will involve defining testing strategies, mentoring junior team members, and upholding the highest quality standards across our platform. This position is ideal for a quality advocate aiming to instill excellence in a rapidly growing SaaS company. Your responsibilities will include: Strategic QA Leadership: - Crafting and executing comprehensive test strategies for intricate, multi-platform applications - Leading end-to-end testing endeavors for significant product releases and feature introductions - Establishing and upholding QA best practices, standards, and processes organization-wide - Spearheading test automation initiatives and framework development - Collaborating with product management and engineering teams on quality requirements and acceptance criteria - Achieving an optimal balance between manual and automated testing approaches Technical Excellence: - Creating, developing, and maintaining robust automated test suites for web, mobile, and API testing - Leading mobile automation testing for iOS and Android applications using Appium - Conducting exhaustive manual testing for complex user workflows and edge cases - Performing advanced testing including integration, regression, performance, security, and accessibility testing - Leading API testing efforts and validating system integrations - Conducting thorough code reviews of test automation scripts and frameworks Team Leadership & Mentorship: - Mentoring and guiding junior QA engineers - Leading knowledge sharing sessions and producing technical documentation - Cultivating a culture of quality throughout the development lifecycle - Coordinating with cross-functional teams, including Product and Engineering Quality Assurance & Risk Management: - Identifying potential quality risks and devising mitigation strategies - Analyzing test metrics and delivering detailed quality reports to stakeholders - Leading root cause analysis for critical production issues - Establishing quality gates and release criteria for various environments - Driving continuous improvement initiatives in testing processes To qualify for this role, you must possess: - 3-4 years of hands-on experience in software quality assurance and testing - A Bachelor's degree in Computer Science, Engineering, or a related field - Proven experience in leading QA initiatives for SaaS or web-based applications - Strong background in both manual and automated testing methodologies In addition to the required qualifications, expertise in test automation tools such as Selenium, Playwright, or similar, advanced knowledge of mobile automation testing using Appium for iOS and Android platforms, and familiarity with API testing tools like Postman, REST Assured, or similar are essential. Strong programming skills in Java, Python, JavaScript, or C#, experience with performance testing tools, and knowledge of databases and data validation techniques are also expected. Experience in HR Tech, Employee Engagement, or SaaS platforms, certifications in ISTQB Advanced Level or Agile Testing, and knowledge of machine learning/AI testing approaches are considered advantageous. Familiarity with compliance testing, test data management, and progressive web app testing are also beneficial. Vantage Circle is an equal opportunity employer dedicated to diversity and inclusion, welcoming applications from all qualified candidates regardless of race, gender, age, religion, or background.,
As an Assistant Manager - Finance, you will be an integral part of our Finance team in North America. Your primary responsibilities will revolve around financial reporting, compliance, financial planning, analysis, and risk management. It is essential for you to have a strong understanding of US GAAP/IFRS, financial analytical skills, and the ability to collaborate effectively in a dynamic multinational setting. Your tasks will include overseeing financial reporting to ensure accuracy and compliance with US GAAP/IFRS and local regulatory requirements. You will also be responsible for tax compliance, audits, statutory filings, and maintaining internal controls. Additionally, you will work closely with business unit leaders to drive financial performance, support mergers and acquisitions decisions, and implement financial policies and best practices. Monitoring cash flow, liquidity, and financial risks will be crucial aspects of your role. You will lead budgeting, forecasting, and financial planning for North America operations, providing insights and recommendations to senior leadership. Furthermore, you will mentor finance professionals, lead cross-functional initiatives, and strive for continuous improvement in financial operations. To excel in this position, you should possess an MBA / MS in Finance, CPA, CFA, MCom, or CA qualification along with at least 4 years of finance experience, particularly managing client accounts in the US and Canada. Proficiency in US GAAP, IFRS, financial modeling, budgeting, forecasting, and tools like QuickBooks, Zoho, and Xero is essential. Strong leadership, communication, stakeholder management skills, and the ability to work in a fast-paced, global environment are also required. This full-time permanent role offers a remote or hybrid work setup in Guwahati, with engagement in the North America shift. If you are looking for a challenging opportunity to showcase your financial expertise and leadership skills, we encourage you to apply for the Assistant Manager - Finance position.,
As the Head of Solutions and Implementation at Vantage Circle, you will lead the global implementation of the rewards and recognition platform for enterprise and mid-market clients. Your primary focus will be on project delivery management to ensure successful execution of client implementations within the specified time frame, scope, and quality standards. In this role, you will be responsible for overseeing a high-performing team of implementation professionals. Your duties will include defining project management methodologies, driving operational excellence, and optimizing delivery processes. While you will not be directly involved in project execution, you will play a crucial role in ensuring the successful delivery of complex, multi-phase projects by managing risks and ensuring client satisfaction. This is a global leadership role that involves managing implementation projects across different regions, with a particular emphasis on North American clients when necessary. Your strategic vision and leadership will be essential in scaling operations and enhancing the implementation process for future growth. Key Responsibilities: - Oversee end-to-end delivery of all global client implementations, ensuring timely and successful project delivery within budget. - Lead a high-performing team by providing guidance, coaching, and fostering effective collaboration across multiple time zones. - Define, implement, and optimize project management processes to ensure consistency and scalability across global implementations. - Establish transparent communication with clients and stakeholders, providing regular updates on project progress and addressing any challenges. - Proactively identify and resolve project risks and challenges to ensure smooth delivery and client satisfaction. - Continuously improve implementation workflows to enhance quality, reduce time-to-value, and drive operational efficiency. - Track key performance metrics related to project delivery, team performance, and client success to inform improvements. Required Qualifications: - 12+ years of SaaS implementation experience, with a focus on large-scale projects and enterprise clients. - 4+ years of leadership experience managing implementation teams and overseeing project delivery for global clients. - Proficiency in project management methodologies such as Agile, Waterfall, etc., with a strong focus on delivery outcomes. - Ability to manage and mitigate project risks while aligning with client needs and business objectives. - Experience in stakeholder management to ensure effective communication with internal teams, senior leadership, and clients. - Willingness to collaborate with North American clients and adapt to EST business hours when necessary. Ideal Candidate Profile: - Experience in HR tech or rewards and recognition platforms is preferred. - Demonstrated track record in project delivery, process improvement, and optimizing implementation timeframes. - High digital literacy, including proficiency with project management software. - PMP certification or equivalent project management qualifications are a plus. - Client-centric mindset with a clear understanding of the client journey and the importance of smooth implementation. Personal Qualities: - Strategic leader focused on driving teams and processes for outcomes and continuous improvement. - Proactive problem-solver with the ability to anticipate and address issues before they impact delivery. - Exceptional communicator who can influence and collaborate effectively across teams and with clients. - Comfortable managing ambiguity and delivering results in a fast-paced environment. - Strong customer-first mindset, ensuring the client remains the central focus of project delivery. Join Vantage Circle to be part of a transformative journey in employee engagement through innovative rewards and recognition solutions. Experience exceptional service delivery to clients and contribute to a dynamic and inclusive work culture. Lead the way in shaping the future of employee engagement!,
Job Title: Software Engineer - I Location: Guwahati, India Experience: Minimum 2 years Employment Type: Full-time Role Overview We are looking for a skilled Frontend Developer with strong expertise in Angular and JavaScript. The ideal candidate will be responsible for building and optimizing interactive, high-performing, and user-centric web applications. Key Responsibilities Develop, test, and maintain frontend components using Angular and JavaScript. Collaborate with backend developers, UI/UX designers, and product managers to deliver high-quality solutions. Ensure application performance, responsiveness, and cross-browser compatibility. Write clean, scalable, and maintainable code following best practices. Participate in code reviews and contribute to team knowledge sharing. Required Skills & Qualifications 2+ years of experience in frontend development. Strong proficiency in Angular (v10+) and JavaScript (ES6+). Solid understanding of HTML5, CSS3, and TypeScript. Experience with RESTful APIs integration. Knowledge of version control systems like Git. Good understanding of responsive design and cross-browser issues. Good to Have (Optional) Familiarity with testing frameworks (Jasmine, Karma, Jest). Understanding of Agile/Scrum methodologies. Experience with CI/CD pipelines. Basic understanding of backend technologies Knowledge of performance optimization techniques for Angular apps.
FIND ON MAP