Job Requirements and Responsibilities: Work with the management team to bring creative solutions to prospective clients and to build the business of current clients. Contribute to client’s business growth by identifying new opportunities. Key Account Management Coordinating with various teams eg, Creative, Product Development, Delivery & Fulfillment, Operations etc. Responsible for future business generation from existing clients. Foster a productive and empowering working environment. Deliver company business and revenue goals. Will work on multiple projects at once and ensure strong integration across the organization. Lead new business efforts and determine the optimal staffing assignments for new initiatives. Partner with peers in planning and creative agencies, and internal disciplines to work on existing or new business opportunities. Perform senior-level client negotiation and management skills, with clear and excellent speaking, writing and presentation skills. Basic excel skills Minimum Qualifications: Any Graduate/Post Graduate/ MBA in is preferred. Good communication skills Microsoft excel skills Good interpersonal skills Active problem solving skills Customer Focus Ability to handle pressure Show more Show less

Roles & Responsibilities: As a BDM - Loyalty, you will be responsible for increasing revenue through new clients and generating new opportunities in the region assigned in the loyalty marketing and Trade domain. Lead B2B concept sales efforts, ensuring individual targets and company objectives are met. Identify, prospect, and engage with India's top brand managers, marketers, and marketing heads through cold calling, regular interactions, and persuasive presentations. Develop and deliver customized Loyalty and trade campaigns, requiring a deep understanding of brand marketing strategies, and channel partner engagement techniques. Think strategically to align brand objectives and marketing goals with BigCity’s in-house rewards and tech-based solutions. Build and nurture relationships with key prospects for large consumer and corporate programs, leveraging insights into India's loyalty landscape. Maintain and expand a strong sales pipeline by sourcing leads from internal and external databases. Engage closely with all prospects for large consumer and corporate programs, understanding Loyalty landscape of India and address specific industry client’s needs accordingly. Required Skills: The ideal candidate will have 3-5 years of experience in a client acquisition role within a business environment. We seek individuals with exceptional communication and presentation skills, preferably with a strong background in concept and solution sales. Experience in B2B corporate sales and a deep understanding of sales and marketing strategies are essential. Candidates with experience engaging Marketing Heads, Chief Marketing Officers, and Trade Marketing teams will have an added advantage. The role requires the ability to build and maintain strong industry or functional networks. Candidates should have prior experience working in a team and must be willing to travel across India as required. Show more Show less

Job Requirements and Responsibilities: Work with the management team to bring creative solutions to prospective clients and to build the business of current clients. Contribute to client’s business growth by identifying new opportunities. Key Account Management Coordinating with various teams eg. Creative, Product Development, Delivery & Fulfillment, Operations etc. Responsible for future business generation from existing clients. Foster a productive and empowering working environment. Deliver company business and revenue goals. Will work on multiple projects at once and ensure strong integration across the organization. Lead new business efforts and determine the optimal staffing assignments for new initiatives. Partner with peers in planning and creative agencies, and internal disciplines to work on existing or new business opportunities. Perform senior-level client negotiation and management skills, with clear and excellent speaking, writing and presentation skills. Basic excel skills Minimum Qualifications: Any Graduate/Post Graduate/ MBA in is preferred. Good communication skills Microsoft excel skills Good interpersonal skills Active problem solving skills Customer Focus Ability to handle pressure Show more Show less

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Role Description: Client Servicing Executive is the primary point of contact for the company's clients and need to have good communications skills, interpersonal skills, accounting skills, and problem-solving skills Job Requirements and Responsibilities: Work with the management team to bring creative solutions to prospective clients and to build the business of current clients. Contribute to client’s business growth by identifying new opportunities. Key Account Management Coordinating with various teams eg, Creative, Product Development, Delivery & Fulfillment, Operations etc. Responsible for future business generation from existing clients. Foster a productive and empowering working environment. Deliver company business and revenue goals. Will work on multiple projects at once and ensure strong integration across the organization. Lead new business efforts and determine the optimal staffing assignments for new initiatives. Partner with peers in planning and creative agencies, and internal disciplines to work on existing or new business opportunities. Perform senior-level client negotiation and management skills, with clear and excellent speaking, writing and presentation skills. Basic excel skills Minimum Qualifications: Any Graduate/Post Graduate/ MBA Freshers is preferred. Good communication skills Microsoft excel skills Good interpersonal skills Active problem solving skills Customer Focus Ability to handle pressure

Join the Adventure: Where Creativity, Tech, and Rewards Converge Unlock your potential: We seek excellence, reward excellence, and embrace flexibility in every form Bigcitys mission is to help brands communicate and engage with their customers. Employee testimonials Working at BigCity has been an incredible journey. The opportunity to strategize and execute impactful sales and marketing campaigns while building strong client relationships has been truly rewarding. I love the dynamic environment and the chance to constantly innovate and grow alongside such a talented team. - Raksha Shetty Director - Business Development My four-year tenure at Bigcity Promotions has been rewarding. The company recognizes hard work and fosters thought leadership, encouraging innovative ideas. The team-first mentality creates a supportive and collaborative environment. Overall, my experience here has been marked by professional growth and personal satisfaction, making it a fantastic place to work. - Sujay Srinivasan Tech Lead Being part of BigCity for over 12 years has been an amazing experience. Leading the partnerships department has given me the chance to build impactful collaborations and drive success for our clients. The camaraderie and the opportunity to innovate every day make BigCity a truly exciting place to work. - Amit Prabhakar Head - Partnerships and New Product Development What we look for Key attributes you should have Innovative all-rounder Creative, tech-savy and adaptable Fast learner, quick adaptor Embraces change, learns from mistakes Transparent teammate Honesty and solution driven Captain of collaborations Thrives in team harmony Stumps the micro-management Independent and accountable Failing fast, winning faster Resilient in challenges Unlock your potential in the dynamic world of rewards & loyalty Join us, where your career will be so rewarding that even our loyalty programs might get jealous! Flexibility & openness Great benefits & perks Current openings See what fits you Current Openings Latest from our knowledge center We combine creativity, technology and rewards to drive engagement A promotech company specializing in tactical and loyalty campaigns, offering Retailer Programs, Influencer Programs, Distributor Programs, and Sales loyalty Programs. We leverage rewards, engagement-based technology, and loyalty strategies backed by AI and insights.

Client Servicing Executive Bengaluru, Full time Company Profile BigCity Promotions is India s leading Marketing Agency, specializing in tactical sales promotions and consumer loyalty programs. We create experiential incentives in travel, leisure, and lifestyle, serving over 400 brands across India. In our 15+ years, we ve impacted over 10 million customers, continually pushing the envelope on creative marketing solutions. A FEW OF OUR CLIENTS: Nestle, Coca Cola, Pepsi, Budweiser, Heineken, HUL, P&G, Britannia, Cadbury, GSK, Standard Chartered, Acer, Philips, Panasonic, Samsung, Lifestyle, Tata Global Beverages, SAB Miller, Titan, Johnson & Johnson. Role Description: Client Servicing Executive is the primary point of contact for the company s clients and need to have good communications skills, interpersonal skills, accounting skills, and problem-solving skills Job Requirements and Responsibilities: Work with the management team to bring creative solutions to prospective clients and to build the business of current clients. Contribute to client s business growth by identifying new opportunities. Key Account Management Coordinating with various teams eg, Creative, Product Development, Delivery & Fulfillment, Operations etc. Responsible for future business generation from existing clients. Foster a productive and empowering working environment. Deliver company business and revenue goals. Will work on multiple projects at once and ensure strong integration across the organization. Lead new business efforts and determine the optimal staffing assignments for new initiatives. Partner with peers in planning and creative agencies, and internal disciplines to work on existing or new business opportunities. Perform senior-level client negotiation and management skills, with clear and excellent speaking, writing and presentation skills. Basic excel skills Minimum Qualifications: Any Graduate/Post Graduate/ MBA in is preferred. Good communication skills Microsoft excel skills Good interpersonal skills Active problem solving skills Customer Focus Ability to handle pressure Frequently asked questions What is it like to work here? How should I prepare for my interview? What will my typical day be like? What will I learn? How are you different from other ad agencies?

Discover our journey and why we are your partner of choice Learn about the trusted partners we work with Meet the experts driving our success Explore the brands that rely on our expertise Get in touch! Wed love to hear from you Discover insights and tips on how our services drive marketing success Stay updated with the latest news and developments from BigCity Explore our comprehensive guides to enhance your strategies Access in-depth reports on industry trends, and successful campaigns Senior Client Servicing Manager Mumbai, Full time Company Profile: BigCity Promotions is India s leading Marketing Agency, specializing in tactical sales promotions and consumer loyalty programs. We create experiential incentives in travel, leisure, and lifestyle, serving over 400 brands across India. In our 15+ years, we ve impacted over 10 million customers, continually pushing the envelope on creative marketing solutions. A FEW OF OUR CLIENTS: Nestle, Coca Cola, Pepsi, Budweiser, Heineken, HUL, P&G, Britannia, Cadbury, GSK, Standard Chartered, Acer, Philips, Panasonic, Samsung, Lifestyle, Tata Global Beverages, SAB Miller, Titan, Johnson & Johnson. Role Description: Client Servicing Executive is the primary point of contact for the company s clients and need to have good communications skills, interpersonal skills, accounting skills, and problem-solving skills Job Requirements and Responsibilities: Work with the management team to bring creative solutions to prospective clients and to build the business of current clients. Contribute to client s business growth by identifying new opportunities. Key Account Management Coordinating with various teams eg. Creative, Product Development, Delivery & Fulfillment, Operations etc. Responsible for future business generation from existing clients. Foster a productive and empowering working environment. Deliver company business and revenue goals. Will work on multiple projects at once and ensure strong integration across the organization. Lead new business efforts and determine the optimal staffing assignments for new initiatives. Partner with peers in planning and creative agencies, and internal disciplines to work on existing or new business opportunities. Perform senior-level client negotiation and management skills, with clear and excellent speaking, writing and presentation skills. Data analysis and designing engagement strategies to keep the program dynamic and engaging for the users Work closely with the backend functional teams like creative, technology, procurement, finance etc. and liaison the tasks with the client Creation and presentation of monthly program review decks and proposing engagement strategies to client Invoicing, payment tracking Minimum Qualifications: 5+ years of experience in client servicing and account management, preferably in loyalty programs, CRM, or customer engagement domains. Proven track record of growing key accounts and identifying new business opportunities within existing client portfolios. Strong background in account management, client communication, and campaign execution. Demonstrated excellence in client service and relationship management, with the ability to build and sustain long-term partnerships. Experience in loyalty marketing, B2B programs, or consumer engagement platforms is highly desirable. Agency experience (advertising, marketing services, or digital) is strongly preferred. Excellent verbal and written communication skills. Strong interpersonal abilities and stakeholder management. Hands-on experience in problem-solving, project coordination, and managing client expectations under pressure. Highly customer-focused with a proactive mindset to drive client success and satisfaction. Ability to work in a fast-paced, deadline-driven environment with cross-functional teams. What areas are you interested in? Upload your Resume Choose File(s) This file format is not supported by your browser for preview. Submission Not Allowed You need to verify your email address to submit form Send Verification Email Verification mail sent. Frequently asked questions What is it like to work here? At BigCity Promotions , youll join a leading promo-marketing agency with over a decade of expertise. We offer a vibrant, diverse work environment where creativity, strategic thinking, and innovation are at the forefront. Youll have the opportunity to work on exciting projects across various sectors, keeping your work interesting and dynamic. How should I prepare for my interview? Research our company and the sectors we serve, such as Consumer Durables, FMCG, Banking, Telecom, and Retail. Understand our services in sales promotions and loyalty programs. Highlight relevant experience and be ready to discuss your creative and strategic contributions. Show how you align with our mission to create memorable experiences and drive brand loyalty. What will my typical day be like? Your day at BigCity will be diverse and engaging. You ll manage campaign stages, engage with clients, brainstorm creative solutions, coordinate with various teams, and monitor campaign performance. Every day brings new challenges and opportunities to learn and grow. What will I learn? At BigCity Promotions, you ll gain practical experience through on-the-job training and guidance from mentors. Our company-organized training sessions and collaborative work environment will help you develop new skills. Regular performance reviews provide feedback to help you grow and achieve your career goals in our supportive culture. How are you different from other ad agencies? At BigCity, we specialize in experiential incentives, creating unique reward programs and loyalty initiatives across multiple sectors. Reaching over 350 million customers through 5000+ campaigns, we bring over 16 years of experience to the table. Our services encompass strategic planning, creative development, seamless execution, and in-depth performance analysis. Weve worked with top brands like Coca-Cola, Nestle, Britannia, Havells, and ITC, delivering exceptional results. Our focus on creating memorable experiences drives customer engagement and loyalty, leveraging our extensive industry knowledge and proven track record.

Roles & Responsibilities: As a BDM - Loyalty, you will be responsible for increasing revenue through new clients and generating new opportunities in the region assigned in the loyalty marketing and Trade domain. Lead B2B concept sales efforts, ensuring individual targets and company objectives are met. Identify, prospect, and engage with India's top brand managers, marketers, and marketing heads through cold calling, regular interactions, and persuasive presentations. Develop and deliver customized Loyalty and trade campaigns, requiring a deep understanding of brand marketing strategies, and channel partner engagement techniques. Think strategically to align brand objectives and marketing goals with BigCity’s in-house rewards and tech-based solutions. Build and nurture relationships with key prospects for large consumer and corporate programs, leveraging insights into India's loyalty landscape. Maintain and expand a strong sales pipeline by sourcing leads from internal and external databases. Engage closely with all prospects for large consumer and corporate programs, understanding Loyalty landscape of India and address specific industry client’s needs accordingly. Required Skills: The ideal candidate will have 3-5 years of experience in a client acquisition role within a business environment. We seek individuals with exceptional communication and presentation skills, preferably with a strong background in concept and solution sales. Experience in B2B corporate sales and a deep understanding of sales and marketing strategies are essential. Candidates with experience engaging Marketing Heads, Chief Marketing Officers, and Trade Marketing teams will have an added advantage. The role requires the ability to build and maintain strong industry or functional networks. Candidates should have prior experience working in a team and must be willing to travel across India as required.

Job Summary: As a Manager – New Product Development, Partnerships & Alliances at BigCity, you will be responsible for acquiring and managing high-value partnerships with experiential businesses across India—including salons, spas, restaurants, nightclubs, and other venues. Your role will be pivotal in driving both new partner acquisition and long-term partner engagement while contributing to the creation of innovative Experiential Rewards. This is a highly target-driven role ideal for a self- motivated professional with a strong track record in sales and business development. Your success will be measured by your ability to build impactful partnerships, retain long-term association with partners, and contribute to the innovation of BigCity’s Experiential Reward Portfolio. Success in this role will be measured by your ability to source high-value, target-focused partnerships, sustain long-term collaborations , and contribute to the overall growth and innovation of BigCity’s campaign offerings. This position demands a sharp commercial mindset, strong relationship-building abilities, and a proactive, results-oriented approach. Key Responsibilities: Identify, approach, and secure strategic partnerships relevant to BigCity’s product categories and client campaign requirements. The ideal candidate will be responsible for identifying, pitching, and closing high-value deals across sectors like salons, spas, restaurants, nightclubs, and lifestyle venues to drive the Experiential Rewards Business at BigCity. Act as a key liaison between BigCity and external partners, representing the brand and its client objectives effectively. Collaborate cross-functionally with campaign managers, product, and marketing teams to align partnership strategy with campaign needs. Lead negotiations, partnership proposals, and contract finalizations with potential partners. Monitor partnership performance and ensure high engagement and retention across partner accounts. Develop innovative product ideas and co-branded campaign offerings in collaboration with partners. Track industry trends, competitor activities, and new business opportunities to inform partnership strategy. Ensure timely delivery and execution of partner commitments within campaign timelines. Key Performance Indicators (KPIs): Number of new partnerships established, with a focus on high-value negotiations. Retention and renewal rate of existing partners. Contribution to campaign innovation and differentiation. Timely execution and fulfillment of partnership deliverables. Professional Skills: Highly target-driven and self-motivated, with a strong ownership mindset with an ability to work under pressure and meet tight deadlines. Strong communication, negotiation, and stakeholder management skills. Experience interacting with senior leadership, business owners, and Marketing Heads and National Heads. Ability to manage multiple partners and campaigns in a fast-paced environment. Creative thinker with a strategic mindset and commercial outlook. Strong interpersonal and communication skills. Qualifications & Skills: 3+ years of experience in strategic partnerships, B2B sales, and business development. Proven track record of delivering high-value targets and successful commercial outcomes. Experience in marketing, brand tie-ups, loyalty programs, or promotional campaigns preferred. Excellent communication, presentation, and negotiation skill. Proficiency in Microsoft Excel, Word and PowerPoint.

Key Responsibilities: End to end program management including all the phases of the program Conceptualization and ideation for communications including direct mailers, EDMs, Websites, banners, mobile, exhibitions collaterals Ideation and execution of engagements activities/campaigns and offers for members of the program and communication of the same. Translating the central strategy across consumer relevant mediums to create seamless 360-degree communication. Lead constructive presentations with the client on a monthly, quarterly and yearly basis. Managing all escalations of the client and the end users. Validation of all invoices and ensuring all POs and Payments are released on time. Preparing the customized presentation, proposal and contracts. Required Skills: Exceptional communication skills. Analytical skills – Good Understanding of data reports, data analysis etc. Experience in handling clients and done account management for different projects Exceptional problem solving skills Experience in client servicing and relationship building Can work in a high pressure environment. Good to have skills: 2-5 years of experience in client servicing and account management. Prior experience in growing accounts and mining new opportunities within existing accounts. Graduate/Post Graduate/ MBA in marketing is preferred Account Management & Customer Centric focus. Experience in traditional advertising, direct marketing, or similar media environments is a plus. Agency background is highly preferred. Good interpersonal skills.

You are seeking a proactive and relationship-driven Manager Partner Relations & Execution to manage and grow the network of strategic partners. In this role, you will blend relationship management, operational oversight, and account servicing to support partners, ensure their satisfaction, and align them with business objectives. Your responsibilities will include managing the end-to-end partner lifecycle such as onboarding, documentation, deliverables, invoicing, and relationship management. You will serve as the primary point of contact for partner queries, communications, and escalations. It is essential to meet strict deadlines for reports, partner listings, and time-sensitive requests. Conduct contract verifications to ensure compliance with legal, financial, and operational terms before activation. Quality checks are required by calling newly onboarded partners to verify their experience and ensure predefined standards are met. Identify and escalate any concerns observed during partner interactions, maintain communication records for audit purposes, and update the partner database regularly. Ensure that reward terms and conditions are accurately recorded, accessible, and compliant. Collaborate with finance and accounts teams to support reconciliation processes, maintain data integrity, and update records promptly. Key Success Metrics / KPIs include partner engagement and retention rates, timely activation and performance in campaigns, on-time reporting, partner satisfaction scores, accuracy of partner data and documentation, and resolution of partner concerns within defined SLAs. Qualifications & Skills required for this role include a Bachelor's / Master's degree in Any Discipline, 3+ years of experience in Partnerships Account Management, client success/servicing, or Relationship Management roles. Strong interpersonal and communication skills, a passion for building relationships, organizational skills, ability to manage multiple partner accounts simultaneously, strategic thinking, collaborative mindset, proficiency in Microsoft Excel, task prioritization, time management, and problem-solving skills in dynamic settings. Additionally, you should have the ability to collaborate with cross-functional teams effectively.,

As a Client Servicing Executive, you will be the primary point of contact for the company's clients, requiring excellent communication, interpersonal, accounting, and problem-solving skills. Your responsibilities will include working with the management team to provide creative solutions to potential clients, contributing to the growth of current clients" businesses, and identifying new opportunities for business expansion. Key aspects of your role will involve key account management, coordinating with various teams such as Creative, Product Development, Delivery & Fulfillment, and Operations, and generating future business from existing clients. You will be expected to foster a productive work environment, deliver on company business and revenue goals, manage multiple projects simultaneously while ensuring effective integration across the organization, lead new business initiatives, and determine staffing assignments for new projects. Collaboration with peers in planning and creative agencies, as well as internal departments, will be essential for working on existing and new business opportunities. Your role will also require senior-level client negotiation and management skills, combined with strong speaking, writing, and presentation abilities. Proficiency in Microsoft Excel is necessary to support your responsibilities. The minimum qualifications for this role include a Graduate/Post Graduate/MBA degree, preferably with a focus on communication, interpersonal skills, problem-solving abilities, customer focus, and the capacity to handle pressure effectively.,