Manager - Enterprise Sales B2B Enterprise- Sales, In-office role, Gurgaon About Zyla (www.zyla.in): Zyla Health is India's highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata Steel, AstraZeneca, Pfizer. Care implemented by Zyla spans across medical, physical and mental health needs, and powered by a complete in-house team of Doctors and experts as well as our proprietary AI engines - Athena, Lea and Iris. The care starts with a detailed health risk assessment of the population followed by personalized care journeys ranging from chronic disease management to wellness programs. How you will make an impact: - Deeply understand the client persona, unmet needs and how Zyla fills the need gap. - Create a healthy and aggressive pipeline for Corporate Sales of Zyla's wellness products. - Pitch the Zyla offering to potential partners and customers and ensure continuous follow-up. - Ensure conversion and sales as per expected targets. - Work closely with the client servicing team to ensure high NPS and renewal rate. - Work with the leadership team to drive new strategic initiatives. We are looking for people who: - MBA (Sales & Marketing) with 2+ years B2B sales experience. - Experience in target-led sales with a minimum book of 1Cr/ annum. - Strong business acumen- understanding the key metrics and dynamics related to growth and revenue goals of an organization. - Strong leadership skills with team management experience, demonstrated competences in championing high-performance management. - Strong analytical abilities and good interpersonal skills. Offer: - Opportunity to directly work on a very innovative product that has a big societal impact. - Opportunity to work with a cross-functional team consisting of leading medical brains, tech geeks, operations gurus. - An open set-up where you can innovate every day. - Strong sales incentive structure and attractive stock options. Apply Save Save Pro Insights

Key Account Manager. In-office role, Gurgaon. About Zyla (www.zyla.in). Zyla Health is India's highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata Steel, AstraZeneca, Pfizer. Care implemented by Zyla spans across medical, physical and mental health needs, and powered by a complete in-house team of Doctors and experts as well as our proprietary AI engines Athena, Lea and Iris. The care starts with a detailed health risk assessment of the population followed by personalized care journeys ranging from chronic disease management to wellness programs. Why will you love working with us- We are India's leading AI-powered care management platform.- Our vision is to be the de-facto healthcare expert in every home, providing access to the most personalized & real-time care to improve the quality & longevity of lives.- Zyla takes a clinical approach to provide hyper-personalized and real-time care delivered by an able team of experienced doctors & medical experts to improve the health outcomes of the user.- We have the finest talent across technology, data science, medicine, and management, and a product with an NPS of +70! We are one of the highest-rated Medical apps on the Google Play store (4.8+ consistently) and have been recognized by Google across Google App Excellence, Launchpad, and APAC programs.- Top-notch investors from India and the USA support us.- We proudly boast about our work culture, at the core of which lies user-centricity and the highest quality of empathy.- At Zyla, you will meet the diverse talent that has come from the most reputed institutes and work organizations.- Together, we set out to build the future of healthcare in India. Job Summary:- As a Key Account Manager, you will be responsible for managing and nurturing relationships with key clients to ensure long-term satisfaction and growth.- This role involves understanding client needs, coordinating with internal teams to deliver customized solutions, and achieving account-related business objectives. How you will make an impact: Strategic Account Ownership:- Take ownership and lead the scaling of key accounts within the pharma, insurance, and corporate channels of Zyla Health.- Devise and execute impactful strategies for client projects, ensuring seamless implementation and continuous measurement of KPIs. Client Success Management:- Drive customer engagement initiatives to enhance key success metrics, including increased product adoption, elevated Net Promoter Score (NPS), and reduced churn for higher renewal rates.- Conduct regular check-in meetings with clients through weekly, monthly, and quarterly business reviews to proactively address needs, concerns, and provide efficient solutions. Analytics and Insights:- Establish and manage insightful analytics dashboards that contribute to project growth and foster transparency with clients.- Utilize statistical expertise to derive actionable insights from data, driving informed decision-making. Customer Experience Optimization:- Ensure the delivery of the best user experience for Zyla Health customers.- Act as the primary point of contact for clients, fostering strong relationships and ensuring satisfaction. Team Leadership and Development:- Lead and mentor a team comprising account managers, data analysts, and operations associates.- Cultivate a collaborative and high-performing team culture, encouraging professional growth and skill development. We are looking for people who:- Minimum experience of 4 years in client servicing/managing accounts/upsell or cross sell.- Strong interpersonal and communication skills.- Excellent problem-solving and negotiation abilities.- Strong analytical skills with a focus on driving actionable insights (hands on knowledge on Excel must).- Ability to multitask and prioritize in a fast-paced environment.- A proactive and collaborative mindset. Offer:. Opportunity to directly work on a very innovative product that has a big societal impact. Opportunity to work with a cross-functional team consisting of leading medical brains, tech geeks, and operation gurus. An open setup where you can innovate every day. A home-like office with home-like perks :).ApplySaveSaveProInsights

Responsibilities:. Client management: - Act as the primary point of contact for corporate clients' HR and wellness teams. - Build and maintain strong relationships to ensure client satisfaction and continued engagement with Zyla's health and wellness programs. - Employee engagement strategy. - Design and implement tailored engagement strategies to drive adoption of Zyla's health services by employees. - Coordinate with internal and external stakeholders/agencies to timely execute the planned activities. - Stick to budgets for all planned activities. - Campaign management and communication. - Get the communication designed from the Brand team as per the plans for employee awareness across multiple channels (email, in-app notifications, social media, posters, etc) and share it with the respective HR/Wellness team SPOCs. - Ensure the communication for awareness, registration, participation, etc is communicated to all the respective employees through all the channels. - Coordinate regularly with key stakeholders to ensure high visibility of our communication. - Ensure all the engagement elements like decks, presentations, brand assets, etc are designed in high-quality as per Zyla's brand guidelines and the content in these decks/presentations are approved by the expert team. - Data-driven insights and reporting. - Monitor engagement metrics and track participation trends to identify areas of improvement. - Share insights and regular reports with clients to highlight program success, employee health outcomes and engagement ROI. Qualifications:.- Minimum of 3 years of relevant B2B client servicing experience.- Proven expertise in strategic account management and client success initiatives.- Strong verbal and written communications skills.- Event management experienceend to end.- Strong analytical skills with a focus on driving actionable insights (hands on knowledge advanced Excel must).ApplySaveSaveProInsights