Overview: As a Senior Customer Success Representative , you will be the driving force behind ensuring client satisfaction, retention, and growth. You will manage and nurture client relationships from onboarding to long-term engagement, resolve challenges proactively, and identify opportunities for expansion and upselling. Your ability to balance strategic oversight with hands-on execution will be crucial in fostering strong partnerships and maximizing customer value. You will collaborate closely with internal departments including Ad Operations, Sales, and Marketing to deliver superior service and business results. Responsibilities: 1. Customer Retention and Growth: Maintain a consistent revenue base through effective account retention and renewal strategies. Identify and act on upsell and cross-sell opportunities based on market insights and client needs. Focus on daily outreach targets and performance metrics. 2. Client Relationship Management: Serve as the primary point of contact for clients, managing relationships from onboarding through long-term partnership. Manage and resolve any critical client issues with professionalism and urgency. 3. Strategy and Market Insights: Collaborate with the Ad Operations team to tailor strategies based on client goals and industry dynamics. Provide valuable insights from the market/publishers to refine service offerings and drive client success. 4. Client Consultation: Recommend the most suitable solutions aligned with client business goals and performance enhancement. Present and communicate ideas clearly and persuasively in meetings and presentations. 5. Reporting and Analysis: Monitor and report on client satisfaction, overall account performance, and project status using internal tools. Prepare comprehensive reports and suggest areas of improvement based on performance metrics and client feedback. Qualifications: 2 to 5 years of experience in a customer success, client servicing, or related role. Proven track record in client relationship management, renewals, and upselling. Strong verbal and written communication with excellent presentation and negotiation skills. Demonstrated leadership qualities in managing individual client accounts and projects. Proficiency in marketing strategies and the ability to interpret industry trends. Proactive, analytical, and solution-oriented mindset. Comfortable working independently and collaboratively in a dynamic environment. Hands-on experience with MS Office (Word, Excel, PowerPoint). Familiarity with CRM tools is a plus.

About Streamlyn: Streamlyn is a regional ad tech leader in increasing engagement and monetization for publishers through highly engaging ad products. Our suite of ad tech solutions empowers publishers and advertisers to grow their business and achieve better ROI. Streamlyn reaches over 100 million consumers monthly across its vast network of premium publishing partners across the globe. For more details, please visit: media.streamlyn.com Overview: As a Business Development Representative (BDR) at Streamlyn, you will support our global outreach and lead generation efforts through strategic email and LinkedIn campaigns. This entry-level role is ideal for freshers looking to build a career in international Pre sales and marketing. You will be responsible for identifying potential clients, customizing communications, supporting campaign execution, and coordinating sales meetings. This role demands strong communication, curiosity, and a willingness to learn sales tools and techniques that help connect us with key decision-makers worldwide. Responsibilities: 1. Lead Generation & Outreach: Execute cold outreach to global prospects via email marketing and LinkedIn. Customize communication for each prospect to improve engagement and reply rates. Conduct research on industries, target companies, and decision-makers for personalized outreach. 2. Coordination & Follow-up: Coordinate sales calls between prospects and internal sales team. Maintain a timely and professional follow-up process to increase meeting conversion. 3. Reporting: Keep all lead data, communication history, and updates accurately maintained in tracker. Assist in generating daily and weekly reports on outreach effectiveness, open rates, and conversions. 4. Research and Market Mapping: Work on TAM (Total Addressable Market) research to help define and refine outreach strategies. Gather insights on key industries and market trends to support targeting decisions. 5. Campaign Support: Execute outreach campaigns as per instructions and standard messaging provided. Share feedback based on prospect responses to help improve outreach effectiveness over time. Qualifications: Bachelors degree in any discipline. Excellent communication skills—both written and verbal. Eagerness to learn tools like email marketing platforms, LinkedIn Sales Navigator, and CRM systems. Analytical mindset with attention to detail. Strong organizational and time management skills. Self-motivated, with a willingness to take initiative and deliver on targets.

Job Overview As a Senior Backend Engineer at Streamlyn, you will be responsible for designing, building, and scaling backend services and APIs that support our ad-serving infrastructure, analytics pipelines, and internal tools. You will work closely with cross-functional teams, mentor junior developers, and contribute to high-performance, scalable architecture in a fast-paced AdTech environment. Roles and Responsibilities Design and develop robust backend services and APIs using Spring Boot and Java. Build and maintain microservices that support scalable ad-serving and reporting infrastructure. Write unit, integration, and performance tests to ensure software quality and reliability. Work with databases such as MariaDB, Redis, and Kafka for real-time data processing and persistence. Collaborate with frontend, DevOps, and product teams to build end-to-end features. Mentor junior developers and contribute to system architecture discussions. Primary (Core Requirements) Programming Language: Java 17+ Framework: Spring Boot 3.x (Web, Security, Data JPA, Validation) Build Tool: Maven or Gradle ORM/DB: Hibernate / JOOQ + MariaDB / PostgreSQL Caching: Redis (Jedis), Caffeine (optional) Version Control: Git, GitLab Flow Focus (Good to Know / Day-to-Day Use) Event Streaming: Kafka (producer/consumer) Documentation: Swagger/OpenAPI Testing: JUnit 5, Mockito, Testcontainers CI/CD: GitLab CI, Docker Monitoring: Prometheus + Grafana Security: JWT, role-based access, OWASP best practices Additional Exposure (Nice to Have / Growth Areas) ETL and reporting pipelines Multi-tenant support systems Performance tuning and caching strategies Familiarity with Kubernetes and service mesh concepts Hands-on with AWS services or equivalent cloud platforms Qualifications 4+ years of experience in backend development. Strong knowledge of Spring Boot, REST API design, and distributed systems. Proficiency in database schema design, optimization, and indexing strategies. Experience with asynchronous processing and messaging queues. Good communication, documentation, and collaboration skills.

Overview: As a Sales Development Representative (SDR) at Streamlyn, you will support our global outreach and lead generation efforts through strategic cold calling and prospecting activities. This entry-level role is ideal for freshers looking to build a career in international pre-sales and marketing. You will be responsible for identifying potential clients, initiating direct calls, supporting lead follow-up, and coordinating sales meetings. This role demands strong communication skills, confidence in speaking to international prospects, and a willingness to learn sales tools and techniques to engage key decision-makers worldwide. Responsibilities: 1. Lead Generation & Outreach: Execute cold calling to global prospects and engage them in meaningful conversations. Customize talking points based on industry, company, and prospect profiles. Conduct research on industries, target companies, and decision-makers for personalized conversations. 2. Coordination & Follow-up: • Coordinate sales calls between qualified prospects and the internal sales team. • Maintain a structured and professional follow-up process to increase meeting conversion rates. 3. Reporting: • Accurately maintain lead data, call summaries, and communication history in internal trackers or CRM. • Assist in generating daily and weekly reports on call activity, interest levels, and conversion metrics. 4. Research and Market Mapping: • Conduct TAM (Total Addressable Market) research to refine call lists and targeting strategies. • Stay updated on industry trends and key players to support intelligent outreach. 5. Campaign Support: • Execute outreach strategies as per provided call scripts and training. • Share feedback based on call outcomes to help improve future outreach strategies. Qualifications: Bachelors degree in any discipline. 0 to 2 years of experience in business development, sales, or a related field (freshers are welcome to apply). Excellent communication skillsespecially verbal communication over phone calls. Confidence in speaking with international prospects and handling objections. Eagerness to learn tools like CRM systems and call tracking platforms. Analytical mindset with attention to detail. Strong organizational and time management skills. Self-motivated, with a willingness to take initiative and deliver on targets.