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14 Job openings at ZYLA Health
Field Patient Counselor

Madurai, Tamil Nadu

0 - 1 years

INR 0.25 - 0.4 Lacs P.A.

Work from Office

Full Time

About Zyla (www.zyla.in) Zyla Health is India’s highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata Steel, AstraZeneca, Pfizer. Care implemented by Zyla spans across medical, physical and mental health needs, and powered by a complete in-house team of Doctors and experts as well as our proprietary AI engines - Athena, Lea and Iris. The care starts with a detailed health risk assessment of the population followed by personalized care journeys ranging from chronic disease management to wellness programs. Requirements: Bachelor's degree in healthcare/ Pharma related field. Previous experience of 2+ years in healthcare is preferred. Experience in handling patient queries and experience with AE reporting is an add on. Location: New Delhi/ NCR, Mumbai, Chennai, Hyderabad, Kolkata Responsibilities and skills: Patient Counselling: Provide comprehensive in-person guidance to patients regarding their health, therapy, program benefits, and related queries as per prevailing SOPs. Connect with the patient emotionally. HCP connect: Meet Cardiologists regarding patient counselling program. Build strong relationships with doctors to motivate them to onboard their patients on the program. Ensure regular visits to doctors. Documentation and Record Keeping: Maintain accurate and up-to-date records of patients and doctors as per prevailing SOPs. Ensure that all necessary documentation is completed. AE reporting: Ensure AE reporting documentation is up to date within defined TAT arising out of any interaction as per prevailing law. KPI adherence Clearly understand KPIS set by managers. Ensure KPI delivery with clear documentation. Offer: Opportunity to directly work on a very innovative product which has big societal impact Opportunity to work with a cross-functional team consisting of leading medical brains, tech geeks, operations gurus Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Paid time off Provident Fund Schedule: Day shift Application Question(s): what is your current salary? Education: Bachelor's (Preferred) Experience: Patient monitoring: 1 year (Preferred) Willingness to travel: 75% (Preferred) Work Location: In person

Field Patient Counselor

Bhubaneswar, Orissa

2 years

INR 0.25 - 0.4 Lacs P.A.

On-site

Full Time

About Zyla (www.zyla.in) Zyla Health is India’s highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata Steel, AstraZeneca, Pfizer. Care implemented by Zyla spans across medical, physical and mental health needs, and powered by a complete in-house team of Doctors and experts as well as our proprietary AI engines - Athena, Lea and Iris. The care starts with a detailed health risk assessment of the population followed by personalized care journeys ranging from chronic disease management to wellness programs. Requirements: Bachelor's degree in healthcare/ Pharma related field. Previous experience of 2+ years in healthcare is preferred. Experience in handling patient queries and experience with AE reporting is an add on. Location: New Delhi/ NCR, Mumbai, Chennai, Hyderabad, Kolkata Responsibilities and skills: Patient Counselling: Provide comprehensive in-person guidance to patients regarding their health, therapy, program benefits, and related queries as per prevailing SOPs. Connect with the patient emotionally. HCP connect: Meet Cardiologists regarding patient counselling program. Build strong relationships with doctors to motivate them to onboard their patients on the program. Ensure regular visits to doctors. Documentation and Record Keeping: Maintain accurate and up-to-date records of patients and doctors as per prevailing SOPs. Ensure that all necessary documentation is completed. AE reporting: Ensure AE reporting documentation is up to date within defined TAT arising out of any interaction as per prevailing law. KPI adherence Clearly understand KPIS set by managers. Ensure KPI delivery with clear documentation. Offer: Opportunity to directly work on a very innovative product which has big societal impact Opportunity to work with a cross-functional team consisting of leading medical brains, tech geeks, operations gurus Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Paid time off Provident Fund Schedule: Day shift Application Question(s): what is your current salary? What is your Notice period ? Education: Bachelor's (Required) Experience: Patient monitoring: 3 years (Required) Willingness to travel: 75% (Required) Work Location: On the road

Field Patient Counselor

Bhubaneshwar

2 years

INR 0.25 - 0.4 Lacs P.A.

On-site

Full Time

About Zyla (www.zyla.in) Zyla Health is India’s highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata Steel, AstraZeneca, Pfizer. Care implemented by Zyla spans across medical, physical and mental health needs, and powered by a complete in-house team of Doctors and experts as well as our proprietary AI engines - Athena, Lea and Iris. The care starts with a detailed health risk assessment of the population followed by personalized care journeys ranging from chronic disease management to wellness programs. Requirements: Bachelor's degree in healthcare/ Pharma related field. Previous experience of 2+ years in healthcare is preferred. Experience in handling patient queries and experience with AE reporting is an add on. Location: New Delhi/ NCR, Mumbai, Chennai, Hyderabad, Kolkata Responsibilities and skills: Patient Counselling: Provide comprehensive in-person guidance to patients regarding their health, therapy, program benefits, and related queries as per prevailing SOPs. Connect with the patient emotionally. HCP connect: Meet Cardiologists regarding patient counselling program. Build strong relationships with doctors to motivate them to onboard their patients on the program. Ensure regular visits to doctors. Documentation and Record Keeping: Maintain accurate and up-to-date records of patients and doctors as per prevailing SOPs. Ensure that all necessary documentation is completed. AE reporting: Ensure AE reporting documentation is up to date within defined TAT arising out of any interaction as per prevailing law. KPI adherence Clearly understand KPIS set by managers. Ensure KPI delivery with clear documentation. Offer: Opportunity to directly work on a very innovative product which has big societal impact Opportunity to work with a cross-functional team consisting of leading medical brains, tech geeks, operations gurus Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Paid time off Provident Fund Schedule: Day shift Application Question(s): what is your current salary? What is your Notice period ? Education: Bachelor's (Required) Experience: Patient monitoring: 3 years (Required) Willingness to travel: 75% (Required) Work Location: On the road

Field Patient Counsellor

Kolkata District, West Bengal

2 years

INR 0.25 - 0.35 Lacs P.A.

On-site

Full Time

About Zyla (www.zyla.in) Zyla Health is India’s highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata Steel, AstraZeneca, Pfizer. Care implemented by Zyla spans across medical, physical and mental health needs, and powered by a complete in-house team of Doctors and experts as well as our proprietary AI engines - Athena, Lea and Iris. The care starts with a detailed health risk assessment of the population followed by personalized care journeys ranging from chronic disease management to wellness programs. Requirements: Bachelor's degree in healthcare/ Pharma related field. Previous experience of 2+ years in healthcare is preferred. Experience in handling patient queries and experience with AE reporting is an add on. Location: New Delhi/ NCR, Mumbai, Chennai, Hyderabad, Kolkata Responsibilities and skills: Patient Counselling: Provide comprehensive in-person guidance to patients regarding their health, therapy, program benefits, and related queries as per prevailing SOPs. Connect with the patient emotionally. HCP connect: Meet Cardiologists regarding patient counselling program. Build strong relationships with doctors to motivate them to onboard their patients on the program. Ensure regular visits to doctors. Documentation and Record Keeping: Maintain accurate and up-to-date records of patients and doctors as per prevailing SOPs. Ensure that all necessary documentation is completed. AE reporting: Ensure AE reporting documentation is up to date within defined TAT arising out of any interaction as per prevailing law. KPI adherence Clearly understand KPIS set by managers. Ensure KPI delivery with clear documentation. Offer: Opportunity to directly work on a very innovative product which has big societal impact Opportunity to work with a cross-functional team consisting of leading medical brains, tech geeks, operations gurus Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Paid time off Provident Fund Schedule: Day shift Work Location: On the road

Field Patient Counsellor

India

2 years

INR 0.25 - 0.35 Lacs P.A.

On-site

Full Time

About Zyla (www.zyla.in) Zyla Health is India’s highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata Steel, AstraZeneca, Pfizer. Care implemented by Zyla spans across medical, physical and mental health needs, and powered by a complete in-house team of Doctors and experts as well as our proprietary AI engines - Athena, Lea and Iris. The care starts with a detailed health risk assessment of the population followed by personalized care journeys ranging from chronic disease management to wellness programs. Requirements: Bachelor's degree in healthcare/ Pharma related field. Previous experience of 2+ years in healthcare is preferred. Experience in handling patient queries and experience with AE reporting is an add on. Location: New Delhi/ NCR, Mumbai, Chennai, Hyderabad, Kolkata Responsibilities and skills: Patient Counselling: Provide comprehensive in-person guidance to patients regarding their health, therapy, program benefits, and related queries as per prevailing SOPs. Connect with the patient emotionally. HCP connect: Meet Cardiologists regarding patient counselling program. Build strong relationships with doctors to motivate them to onboard their patients on the program. Ensure regular visits to doctors. Documentation and Record Keeping: Maintain accurate and up-to-date records of patients and doctors as per prevailing SOPs. Ensure that all necessary documentation is completed. AE reporting: Ensure AE reporting documentation is up to date within defined TAT arising out of any interaction as per prevailing law. KPI adherence Clearly understand KPIS set by managers. Ensure KPI delivery with clear documentation. Offer: Opportunity to directly work on a very innovative product which has big societal impact Opportunity to work with a cross-functional team consisting of leading medical brains, tech geeks, operations gurus Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Paid time off Provident Fund Schedule: Day shift Work Location: On the road

QA Manual Tester

Haryana, Haryana

0 years

INR 0.2 - 0.45 Lacs P.A.

On-site

Full Time

About Zyla ( www.zyla.in ) Zyla Health is India’s highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata Steel, AstraZeneca, Pfizer. Care implemented by Zyla spans across medical, physical and mental health needs, and powered by a complete in-house team of Doctors and experts as well as our proprietary AI engines - Athena, Lea and Iris. The care starts with a detailed health risk assessment of the population followed by personalized care journeys ranging from chronic disease management to wellness programs. Why will you love working with us? We are India's leading AI-powered care management platform. Our vision is to be the de-facto healthcare expert in every home, providing access to the most personalized & real-time care to improve the quality & longevity of lives. Zyla takes a clinical approach to provide hyper-personalized and real-time care delivered by an able team of experienced doctors & medical experts to improve the health outcomes of the user. We have the finest talent across technology, data science, medicine, and management, and a product with an NPS of +70! We are one of the highest-rated Medical apps on the Google Play store (4.8+ consistently) and have been recognized by Google across Google App Excellence, Launchpad, and APAC programs. Top-notch investors from India and the USA support us. We proudly boast about our work culture, at the core of which lies user-centricity and the highest quality of empathy. At Zyla, you will meet the diverse talent that has come from the most reputed institutes and work organizations. Together, we set out to build the future of healthcare in India. Job Summary We are looking for motivated and detail-oriented freshers to join our team as QA. In this role, you will work closely with cross-functional teams to ensure the quality and functionality of our products and services. If you have a passion for quality and are eager to kick-start your career in a dynamic environment, we would love to meet you! How you will make an impact: Understand and analyze product requirements to design effective test strategies. Execute manual test cases to identify defects and ensure product quality. Document test results and report bugs/issues to the development team. Collaborate with developers and stakeholders to resolve defects and improve product performance. Maintain and enhance test scripts for continuous improvement. We are looking for people who: BCA/MCA or B.Tech graduates. Strong analytical and problem-solving skills. Basic understanding of software development and testing methodologies. Knowledge of programming languages such as Java, Python, or C++ is a plus. Familiarity with testing tools like Selenium, JIRA, or Postman is advantageous. Good communication and teamwork skills. What we offer: Opportunity to directly work on a very innovative product that has a big societal impact. Opportunity to work with a cross-functional team consisting of leading medical brains, tech geeks, operations gurus. An open set-up where you can innovate every day. Job Type: Full-time Pay: ₹20,000.00 - ₹45,000.00 per month Schedule: Day shift Monday to Friday Work Location: In person

QA Manual Tester

Haryāna

0 years

INR 0.2 - 0.45 Lacs P.A.

On-site

Full Time

About Zyla ( www.zyla.in ) Zyla Health is India’s highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata Steel, AstraZeneca, Pfizer. Care implemented by Zyla spans across medical, physical and mental health needs, and powered by a complete in-house team of Doctors and experts as well as our proprietary AI engines - Athena, Lea and Iris. The care starts with a detailed health risk assessment of the population followed by personalized care journeys ranging from chronic disease management to wellness programs. Why will you love working with us? We are India's leading AI-powered care management platform. Our vision is to be the de-facto healthcare expert in every home, providing access to the most personalized & real-time care to improve the quality & longevity of lives. Zyla takes a clinical approach to provide hyper-personalized and real-time care delivered by an able team of experienced doctors & medical experts to improve the health outcomes of the user. We have the finest talent across technology, data science, medicine, and management, and a product with an NPS of +70! We are one of the highest-rated Medical apps on the Google Play store (4.8+ consistently) and have been recognized by Google across Google App Excellence, Launchpad, and APAC programs. Top-notch investors from India and the USA support us. We proudly boast about our work culture, at the core of which lies user-centricity and the highest quality of empathy. At Zyla, you will meet the diverse talent that has come from the most reputed institutes and work organizations. Together, we set out to build the future of healthcare in India. Job Summary We are looking for motivated and detail-oriented freshers to join our team as QA. In this role, you will work closely with cross-functional teams to ensure the quality and functionality of our products and services. If you have a passion for quality and are eager to kick-start your career in a dynamic environment, we would love to meet you! How you will make an impact: Understand and analyze product requirements to design effective test strategies. Execute manual test cases to identify defects and ensure product quality. Document test results and report bugs/issues to the development team. Collaborate with developers and stakeholders to resolve defects and improve product performance. Maintain and enhance test scripts for continuous improvement. We are looking for people who: BCA/MCA or B.Tech graduates. Strong analytical and problem-solving skills. Basic understanding of software development and testing methodologies. Knowledge of programming languages such as Java, Python, or C++ is a plus. Familiarity with testing tools like Selenium, JIRA, or Postman is advantageous. Good communication and teamwork skills. What we offer: Opportunity to directly work on a very innovative product that has a big societal impact. Opportunity to work with a cross-functional team consisting of leading medical brains, tech geeks, operations gurus. An open set-up where you can innovate every day. Job Type: Full-time Pay: ₹20,000.00 - ₹45,000.00 per month Schedule: Day shift Monday to Friday Work Location: In person

Field Patient Counselor

South

2 years

INR 3.0 - 4.8 Lacs P.A.

On-site

Full Time

About Zyla (www.zyla.in) Zyla Health is India’s highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata Steel, AstraZeneca, Pfizer. Care implemented by Zyla spans across medical, physical and mental health needs, and powered by a complete in-house team of Doctors and experts as well as our proprietary AI engines - Athena, Lea and Iris. The care starts with a detailed health risk assessment of the population followed by personalized care journeys ranging from chronic disease management to wellness programs. Requirements: Bachelor's degree in healthcare/ Pharma related field. Previous experience of 2+ years in healthcare is preferred. Experience in handling patient queries and experience with AE reporting is an add on. Location: New Delhi/ NCR, Mumbai, Chennai, Hyderabad, Kolkata Responsibilities and skills: Patient Counselling: Provide comprehensive in-person guidance to patients regarding their health, therapy, program benefits, and related queries as per prevailing SOPs. Connect with the patient emotionally. HCP connect: Meet Cardiologists regarding patient counselling program. Build strong relationships with doctors to motivate them to onboard their patients on the program. Ensure regular visits to doctors. Documentation and Record Keeping: Maintain accurate and up-to-date records of patients and doctors as per prevailing SOPs. Ensure that all necessary documentation is completed. AE reporting: Ensure AE reporting documentation is up to date within defined TAT arising out of any interaction as per prevailing law. KPI adherence Clearly understand KPIS set by managers. Ensure KPI delivery with clear documentation. Offer: Opportunity to directly work on a very innovative product which has big societal impact Opportunity to work with a cross-functional team consisting of leading medical brains, tech geeks, operations gurus Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Paid time off Provident Fund Schedule: Day shift Application Question(s): what is your current salary? Education: Bachelor's (Preferred) Experience: Patient monitoring: 1 year (Preferred) Willingness to travel: 75% (Preferred) Work Location: In person

Field Patient Counselor

South Delhi, Delhi, Delhi

0 - 1 years

INR 0.25 - 0.4 Lacs P.A.

On-site

Full Time

About Zyla (www.zyla.in) Zyla Health is India’s highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata Steel, AstraZeneca, Pfizer. Care implemented by Zyla spans across medical, physical and mental health needs, and powered by a complete in-house team of Doctors and experts as well as our proprietary AI engines - Athena, Lea and Iris. The care starts with a detailed health risk assessment of the population followed by personalized care journeys ranging from chronic disease management to wellness programs. Requirements: Bachelor's degree in healthcare/ Pharma related field. Previous experience of 2+ years in healthcare is preferred. Experience in handling patient queries and experience with AE reporting is an add on. Location: New Delhi/ NCR, Mumbai, Chennai, Hyderabad, Kolkata Responsibilities and skills: Patient Counselling: Provide comprehensive in-person guidance to patients regarding their health, therapy, program benefits, and related queries as per prevailing SOPs. Connect with the patient emotionally. HCP connect: Meet Cardiologists regarding patient counselling program. Build strong relationships with doctors to motivate them to onboard their patients on the program. Ensure regular visits to doctors. Documentation and Record Keeping: Maintain accurate and up-to-date records of patients and doctors as per prevailing SOPs. Ensure that all necessary documentation is completed. AE reporting: Ensure AE reporting documentation is up to date within defined TAT arising out of any interaction as per prevailing law. KPI adherence Clearly understand KPIS set by managers. Ensure KPI delivery with clear documentation. Offer: Opportunity to directly work on a very innovative product which has big societal impact Opportunity to work with a cross-functional team consisting of leading medical brains, tech geeks, operations gurus Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Paid time off Provident Fund Schedule: Day shift Application Question(s): what is your current salary? Education: Bachelor's (Preferred) Experience: Patient monitoring: 1 year (Preferred) Willingness to travel: 75% (Preferred) Work Location: In person

Field Patient Counselor

Central Building, Mumbai, Maharashtra

2 years

INR 3.0 - 4.8 Lacs P.A.

On-site

Full Time

About Zyla (www.zyla.in) Zyla Health is India’s highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata Steel, AstraZeneca, Pfizer. Care implemented by Zyla spans across medical, physical and mental health needs, and powered by a complete in-house team of Doctors and experts as well as our proprietary AI engines - Athena, Lea and Iris. The care starts with a detailed health risk assessment of the population followed by personalized care journeys ranging from chronic disease management to wellness programs. Requirements: Bachelor's degree in healthcare/ Pharma related field. Previous experience of 2+ years in healthcare is preferred. Experience in handling patient queries and experience with AE reporting is an add on. Location: New Delhi/ NCR, Mumbai, Chennai, Hyderabad, Kolkata Responsibilities and skills: Patient Counselling: Provide comprehensive in-person guidance to patients regarding their health, therapy, program benefits, and related queries as per prevailing SOPs. Connect with the patient emotionally. HCP connect: Meet Cardiologists regarding patient counselling program. Build strong relationships with doctors to motivate them to onboard their patients on the program. Ensure regular visits to doctors. Documentation and Record Keeping: Maintain accurate and up-to-date records of patients and doctors as per prevailing SOPs. Ensure that all necessary documentation is completed. AE reporting: Ensure AE reporting documentation is up to date within defined TAT arising out of any interaction as per prevailing law. KPI adherence Clearly understand KPIS set by managers. Ensure KPI delivery with clear documentation. Offer: Opportunity to directly work on a very innovative product which has big societal impact Opportunity to work with a cross-functional team consisting of leading medical brains, tech geeks, operations gurus Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Paid time off Provident Fund Schedule: Day shift Application Question(s): what is your current salary? Education: Bachelor's (Preferred) Experience: Patient monitoring: 1 year (Preferred) Willingness to travel: 75% (Preferred) Work Location: In person

Field Patient Counsellor

Saket, Delhi

2 years

INR 1.71516 - 0.01032 Lacs P.A.

On-site

Full Time

Job description- Patient Counsellor About Zyla (www.zyla.in): Zyla is an advanced care management platform helping lakhs of patients with personalized care to improve their health and prevent hospitalizations. We have the finest talent across care management, technology, data science, medicine, and a product with an NPS of +70! We are looking to hire mission oriented folks who want to create a positive impact on society while being on a high-growth career path. Requirements: ● Bachelor's degree in healthcare/ Pharma related field. ● Previous experience of 2+ years in healthcare is preferred. ● Experience in handling patient queries and experience with AE reporting is an add on. Location: ● New Delhi/ NCR, Mumbai, Chennai, Hyderabad, Kolkata Responsibilities and skills: 1. Patient Counselling: ● Provide comprehensive in-person guidance to patients regarding their health, therapy, program benefits, and related queries as per prevailing SOPs. ● Connect with the patient emotionally. 2. HCP connect: ● Meet Cardiologists regarding patient counselling program. ● Build strong relationships with doctors to motivate them to onboard their patients on the program. ● Ensure regular visits to doctors. 3. Documentation and Record Keeping: ● Maintain accurate and up-to-date records of patients and doctors as per prevailing SOPs. ● Ensure that all necessary documentation is completed. 4. AE reporting: ● Ensure AE reporting documentation is up to date within defined TAT arising out of any interaction as per prevailing law. 5. KPI adherence ● Clearly understand KPIS set by managers. ● Ensure KPI delivery with clear documentation. Offer: ● Opportunity to directly work on a very innovative product which has big societal impact ● Opportunity to work with a cross-functional team consisting of leading medical brains, tech geeks, Job Type: Full-time Pay: ₹14,293.86 - ₹36,924.08 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Field Patient Counsellor

Saket

2 years

INR 1.71516 - 4.43088 Lacs P.A.

On-site

Full Time

Job description- Patient Counsellor About Zyla (www.zyla.in): Zyla is an advanced care management platform helping lakhs of patients with personalized care to improve their health and prevent hospitalizations. We have the finest talent across care management, technology, data science, medicine, and a product with an NPS of +70! We are looking to hire mission oriented folks who want to create a positive impact on society while being on a high-growth career path. Requirements: ● Bachelor's degree in healthcare/ Pharma related field. ● Previous experience of 2+ years in healthcare is preferred. ● Experience in handling patient queries and experience with AE reporting is an add on. Location: ● New Delhi/ NCR, Mumbai, Chennai, Hyderabad, Kolkata Responsibilities and skills: 1. Patient Counselling: ● Provide comprehensive in-person guidance to patients regarding their health, therapy, program benefits, and related queries as per prevailing SOPs. ● Connect with the patient emotionally. 2. HCP connect: ● Meet Cardiologists regarding patient counselling program. ● Build strong relationships with doctors to motivate them to onboard their patients on the program. ● Ensure regular visits to doctors. 3. Documentation and Record Keeping: ● Maintain accurate and up-to-date records of patients and doctors as per prevailing SOPs. ● Ensure that all necessary documentation is completed. 4. AE reporting: ● Ensure AE reporting documentation is up to date within defined TAT arising out of any interaction as per prevailing law. 5. KPI adherence ● Clearly understand KPIS set by managers. ● Ensure KPI delivery with clear documentation. Offer: ● Opportunity to directly work on a very innovative product which has big societal impact ● Opportunity to work with a cross-functional team consisting of leading medical brains, tech geeks, Job Type: Full-time Pay: ₹14,293.86 - ₹36,924.08 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Network Acquisition

Haryana, Haryana

2 years

INR 2.4 - 3.6 Lacs P.A.

On-site

Full Time

About Zyla () Zyla Health is India’s highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata Steel, AstraZeneca, Pfizer. Care implemented by Zyla spans across medical, physical and mental health needs, and powered by a complete in-house team of Doctors and experts as well as our proprietary AI engines - Athena, Lea and Iris. The care starts with a detailed health risk assessment of the population followed by personalized care journeys ranging from chronic disease management to wellness programs. How you will make an impact: Responsible for identifying the right partner Labs, and Hospitals for the fulfillment of diagnostic services and health check-ups across India & negotiating for competitive pricing, getting ready with all the internal steps. Partner relationship management, Onboarding, Negotiation, Revenue distribution, P&L management, quick decision-making. Gauging Performance Metrics, Weekly governance calls to identify mutual areas of improvement, out-of-box strategies to improve utilization, Product improvements/Feature Additions on Dashboards, Partner Payments, etc will be core responsibilities. Qualify the provider quality, lead the negotiation and ensure timely agreement execution.. Collaborate with various internal teams such as finance, legal and operations to ensure seamless execution of partnership initiatives. Report KPIs in terms of TAT of closure, Provider NPS, etc We are looking for people who: Proven experience (2+ years) in network acquisition of different labs. Strong interpersonal and communication skills, both verbal and written. Ability to negotiate prices with the providers Demonstrated ability to prioritize and manage multiple tasks in a fast-paced environment. Offer: Opportunity to directly work on a very innovative product that has a big societal impact. Opportunity to work with a cross-functional team consisting of leading medical brains, tech geeks, and operation gurus. An open setup where you can innovate every day. A home-like office with home-like perks :) Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person

Network Acquisition

Haryāna

2 years

INR 2.4 - 3.6 Lacs P.A.

On-site

Full Time

About Zyla () Zyla Health is India’s highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata Steel, AstraZeneca, Pfizer. Care implemented by Zyla spans across medical, physical and mental health needs, and powered by a complete in-house team of Doctors and experts as well as our proprietary AI engines - Athena, Lea and Iris. The care starts with a detailed health risk assessment of the population followed by personalized care journeys ranging from chronic disease management to wellness programs. How you will make an impact: Responsible for identifying the right partner Labs, and Hospitals for the fulfillment of diagnostic services and health check-ups across India & negotiating for competitive pricing, getting ready with all the internal steps. Partner relationship management, Onboarding, Negotiation, Revenue distribution, P&L management, quick decision-making. Gauging Performance Metrics, Weekly governance calls to identify mutual areas of improvement, out-of-box strategies to improve utilization, Product improvements/Feature Additions on Dashboards, Partner Payments, etc will be core responsibilities. Qualify the provider quality, lead the negotiation and ensure timely agreement execution.. Collaborate with various internal teams such as finance, legal and operations to ensure seamless execution of partnership initiatives. Report KPIs in terms of TAT of closure, Provider NPS, etc We are looking for people who: Proven experience (2+ years) in network acquisition of different labs. Strong interpersonal and communication skills, both verbal and written. Ability to negotiate prices with the providers Demonstrated ability to prioritize and manage multiple tasks in a fast-paced environment. Offer: Opportunity to directly work on a very innovative product that has a big societal impact. Opportunity to work with a cross-functional team consisting of leading medical brains, tech geeks, and operation gurus. An open setup where you can innovate every day. A home-like office with home-like perks :) Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person

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