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2.0 - 4.0 years
3 - 5 Lacs
Noida
Work from Office
Responsibilities Understand basic account knowledge to include industry, stakeholders, target audience, primary competitors, client's business goals, client's challenge and opportunities with the platform supported. Learning and applying an in-depth understanding of the clients business, business rules, and business processes as they relate to the BrandMuscle solution. Demonstrate the ability to professionally communicate via daily on-going communications to include both phone and email. Develop professional client relationships to achieve executional goals. Demonstrating an understanding of template based creative functionality, including providing direction to the Graphic Operations team a...
Posted 2 months ago
4.0 - 9.0 years
10 - 15 Lacs
Pune
Work from Office
Job Description What Youll Do Avalara is looking for a Partner Implementation Manager (PIM) to join our Avalara for Accountants (A4A) team. You'll deliver a smooth, onboarding experience for accounting firms that purchase Avalara products through the A4A program. As a PIM, you'll work directly with firm partners to ensure successful implementation of Avalara's solutions. While the primary focus is enabling firms to manage and file sales and use tax returns, the scope may include additional services such as license and registration management, document handling, and more as the A4A product suite expands What Your Responsibilities Will Be What You'll Do: Lead the onboarding and implementation ...
Posted 2 months ago
4.0 - 5.0 years
3 - 7 Lacs
Guwahati
Work from Office
We are looking for a Client Success Specialist, who will be responsible for building and maintaining relationships with our US clients. You will be the point of contact for client matters, anticipate the clients needs, and ensure deadlines for the client are met. In this role, you will liaise with cross-functional internal teams (including Customer Support and Product Development departments) to improve the entire Customer Experience. RESPONSIBILITIES Develop and maintain strategic long-term trusting relationships with clients to accomplish organic growth and long-term company objectives Develop a complete understanding of the clients needs and requirements Expand the relationships with exis...
Posted 2 months ago
5.0 - 10.0 years
20 - 35 Lacs
Pune, Mumbai (All Areas)
Work from Office
Job Brief We are currently hiring a Presales/ Product Sales Specialist to join our Branding Solutions team and provide solutioning support to our Key Account Managers and top customers. As our new Product Sales Specialist Employer Branding, you will be tasked with two primary objectives: growing the existing revenue and expanding the customer base for our branding solutions. This role involves targeting a diverse range of customers, including large corporates, SMBs, Captives, Startups and performing tasks such as identifying employer branding opportunities, assessing customer needs, suggesting the right product/solution across Naukri/ IIMJOBS/Hirist/AmbitionBox and NaukriCampus. Upselling, a...
Posted 3 months ago
1.0 - 2.0 years
3 - 4 Lacs
Hyderabad
Work from Office
Roles and Responsibilities Client Onboarding: Guide new clients through a seamless onboarding experience helping them set up and understand our platform. Customer Support: Resolve customer queries via chat, email, and phone with a solution-first mindset and quick turnaround. Relationship Management: Build long-term relationships with customers by understanding their needs and proactively supporting their goals. Product Education: Conduct product walkthroughs, webinars, and create help guides to ensure customers can fully leverage the platform. Customer Engagement: Stay in regular touch with clients to monitor satisfaction and identify opportunities for further value. Feedback & Reporting: Co...
Posted 3 months ago
3.0 - 6.0 years
10 - 15 Lacs
Mumbai Suburban
Work from Office
Role & responsibilities Work on the incoming leads, research on the company and past shows and help AE to set up a meeting with them Make a calendar of events for existing customers and connect with them to get next project brief Regular follow up and communication on the projects where we have given designs and offers If any changes needed by customers in design/ offer, get them done and share with customers Create a pleasant experience for clients by coordinating with internal / external teams to provide solutions Provide regular updates, respond to inquiries, and address any client concerns in a timely manner Coordinate and facilitate regular client meetings Create meeting notes for the c...
Posted 3 months ago
3.0 - 8.0 years
12 - 20 Lacs
Kochi
Work from Office
Account Manager: Not a Client Babysitter.” A Strategic Growth Driver. Let’s be clear—this isn’t a role for someone who just “checks in” on clients and sends quarterly reports. This is post-sale warfare , and we’re looking for someone who knows how to turn signed contracts into long-term revenue, insights into renewals, and relationships into referrals. At blueBriX , we build AI-powered, low-code health tech solutions for a U.S. healthcare system that’s in constant chaos. You won’t just “manage accounts”—you’ll protect, grow, and lead them through it. What you won’t be doing: Playing middleman between the client and the tech team Sending “Hope all is well!” emails into the void Scheduling Zoo...
Posted 3 months ago
2.0 - 7.0 years
2 - 3 Lacs
Chennai
Work from Office
Responsibilities: * Maximize client satisfaction through proactive communication & issue resolution * Drive upsells/cross sales opportunities * Manage customer relationships for long-term success Provident fund Annual bonus
Posted 3 months ago
1.0 - 2.0 years
0 - 0 Lacs
Pune
Work from Office
Trained Fresher-2 years of experience in customer success, account management, or a related role in the IT industry. Serve as the primary point of contact for customer accounts, ensuring their success and satisfaction with our IT products/services Required Candidate profile Candidate will be responsible for ensuring customer satisfaction and building strong relationships with clients trusted advisor, understanding customer needs and solutions to maximize business value.
Posted 3 months ago
1.0 - 2.0 years
0 - 0 Lacs
Pune
Work from Office
Trained Fresher-2 years of experience in customer success, account management, or a related role in the IT industry. Serve as the primary point of contact for customer accounts, ensuring their success and satisfaction with our IT products/services Required Candidate profile Candidate will be responsible for ensuring customer satisfaction and building strong relationships with clients trusted advisor, understanding customer needs and solutions to maximize business value.
Posted 3 months ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Job Title: Site Visit Associate Corporate Office: Jayanagar, Bengaluru, Karnataka, India Work Type: Full-time Experience: 0 to 5 Years Education: Any Graduation Salary: As per Industry Standards + Attractive Performance-Based Incentives Preferred Candidates: Male or Female Commitment: Minimum one-year commitment required About the Role A pioneering Agri-Tech company is revolutionizing managed farm plots by seamlessly integrating sustainable farming with modern technology. Headquartered in Bangalore, India, we empower individuals to own and manage agricultural land without complexities. Our commitment to sustainability focuses on improving soil health, reforestation, and rural livelihood supp...
Posted 3 months ago
0.0 - 3.0 years
4 - 7 Lacs
Gurugram, Bengaluru
Work from Office
Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.
Posted 3 months ago
2.0 - 4.0 years
6 - 7 Lacs
Bengaluru
Work from Office
Role & responsibilities Serve as the primary point of contact for clients, addressing their needs, inquiries, and concerns promptly and professionally. Understand clients marketing objectives and collaborate with internal teams, including sales, strategy, content production, and others, to ensure seamless execution of client campaigns and projects. Conduct regular check-ins and arrange performance reviews with clients to assess their satisfaction ,identify areas for improvement, and provide recommendations for optimizations. Identify upselling and cross-selling opportunities within existing client accounts to maximize revenue. Organize regular client training sessions and workshops to educat...
Posted 3 months ago
10.0 - 15.0 years
0 - 1 Lacs
Bengaluru
Work from Office
Summary: We are looking for an experienced Client Principal to manage a wide range of programs. You will be responsible for the delivery and overall success of the GCC. The goal is to ensure every program will be delivered successfully and add the highest possible value to the organization. The Client Principal directly interacts with ANSRs customers to help achieve their long-term success. This team focuses on collaborating with customers to help execute their GCC roadmap as commitment to the business stakeholders. As a member of this team you will participate in customer meetings, interact with client Program Office, work with stakeholders & executives, involved in joint planning sessions,...
Posted 3 months ago
0.0 - 3.0 years
5 - 5 Lacs
Noida
Work from Office
Key Responsibilities: Connect with key clients via outbound calls, emails, or virtual meetings to explain new product features and updates clearly and effectively. Guide clients through the technical and operational steps required to implement product updates at their end. Collaborate closely with client technical teams to troubleshoot and resolve any issues during the implementation phase. Serve as the first point of contact for client queries related to the product, providing timely and accurate responses. Understand client environments and workflows to tailor product implementations and maximize value. Document client interactions, feedback, and implementation progress accurately. Coordin...
Posted 3 months ago
0.0 - 3.0 years
2 - 5 Lacs
Noida
Work from Office
Key Responsibilities: Connect with key clients via outbound calls, emails, or virtual meetings to explain new product features and updates clearly and effectively. Guide clients through the technical and operational steps required to implement product updates at their end. Collaborate closely with client technical teams to troubleshoot and resolve any issues during the implementation phase. Serve as the first point of contact for client queries related to the product, providing timely and accurate responses. Understand client environments and workflows to tailor product implementations and maximize value. Document client interactions, feedback, and implementation progress accurately. Coordin...
Posted 3 months ago
0.0 - 1.0 years
0 Lacs
Jammu
Work from Office
Responsibilities: * Maximize revenue through upselling & retention * Manage client relationships from onboarding to renewal * Ensure customer satisfaction through proactive support
Posted 3 months ago
0.0 - 5.0 years
3 - 3 Lacs
Pune
Work from Office
Responsibilities: * Maximize customer satisfaction & retention * Manage client relationships & growth * Collaborate with cross-functional teams on projects * Ensure timely resolution of issues * Monitor key performance metrics Provident fund
Posted 3 months ago
0.0 - 2.0 years
3 - 5 Lacs
Bengaluru
Work from Office
About the job Job Title: Associate Account Manager Experience: 0.6-3 years Location: Bengaluru (Work from office) Shift Timing: 9:30 AM to 6:30 AM (Mon-Fri) Role Descriptions We are seeking a highly motivated and experienced Associate Account Manager to join our team. The Associate Account Manager will be responsible for building and maintaining relationships with clients, managing client projects and portfolios, and ensuring client satisfaction and driving business growth. The Associate Account Manager will also collaborate with cross-functional teams to align strategies and objectives, monitor project progress, and provide regular updates to clients. The candidate should have a proven trac...
Posted 3 months ago
8.0 - 10.0 years
4 - 9 Lacs
Gurugram
Work from Office
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteri...
Posted 3 months ago
10.0 - 15.0 years
10 - 18 Lacs
Hyderabad
Work from Office
Job Role : Customer Support Manager - SaaS B2B Location: Hyderabad Work Mode: Work from Office only. Travel: Candidate should be open to travel based on business demand **Travel to client locations for up to 3 to 4 days per quarter based on business requirement Experience: 10+ Years of relevant experience in Customer Support including 4+ Years in Team Management. ** SaaS-B2B Customer Support Experience is mandated. **Prior experience in sales is a strong advantage. Industry: SaaS / Technology Educational Background: Bachelors degree in Computer Science, IT, Business Administration, or related field (MBA preferred). Job Overview: We are seeking a seasoned Customer Support Manager with a stron...
Posted 3 months ago
1.0 - 4.0 years
5 - 9 Lacs
Gurugram
Work from Office
WORK FROM OFFICE - 5 DAYS A WEEK SHIFT - 5:30 PM - 2:30 AM MODE OF TRAVEL - SELF COMMUTE Job Summary The Customer Success Manager is a high-impact role responsible for owning and growing client relationships. This role is central to driving adoption, ensuring retention, and achieving aggressive upsell, cross-sell, and expansion targets. As a key member of the Client Success Team, youll be accountable for hitting both individual KPIs and contributing to broader team goals, while delivering measurable value to our partners across the higher education landscape. Key Responsibilities • Own a portfolio of client accounts and be directly accountable for renewal, retention, and revenue growth throu...
Posted 3 months ago
0.0 - 3.0 years
5 - 5 Lacs
Noida
Work from Office
Key Responsibilities: Connect with key clients via outbound calls, emails, or virtual meetings to explain new product features and updates clearly and effectively. Guide clients through the technical and operational steps required to implement product updates at their end. Collaborate closely with client technical teams to troubleshoot and resolve any issues during the implementation phase. Serve as the first point of contact for client queries related to the product, providing timely and accurate responses. Understand client environments and workflows to tailor product implementations and maximize value. Document client interactions, feedback, and implementation progress accurately. Coordin...
Posted 3 months ago
2.0 - 7.0 years
2 - 6 Lacs
Noida
Work from Office
Job Description Customer Success Associate Location: Noida Sec-59 Job Type: Full-time Experience: 3-8 Yrs About Us: Webbee Esolutions Pvt Ltd is a fast-growing SaaS company revolutionizing the [FinTech, CRM, AI-based solutions]. Our mission is to provide businesses with cutting-edge solutions that streamline operations, enhance productivity, and drive growth. We are looking for a Customer Success Associate_ Onboarding & Retention to help us scale our customer base by identifying new business opportunities, generating leads, and closing deals. If you are passionate about sales, technology, and relationship-building, wed love to hear from you! Key Responsibilities: Identify and qualify potenti...
Posted 3 months ago
2.0 - 6.0 years
6 - 16 Lacs
Noida
Work from Office
About BU: Job Hai Job Hai is InfoEdge's latest endeavor to create a Digital Ecosystem and Simplify Hiring for Blue Collar Job Seekers and the SMEs & Enterprises who hire them. Our vision is to make Jobs accessible to every Blue Collar worker in a Hyperlocal, Fraud-free environment and help Employers connect with relevant candidates for all grassroot level jobs quickly and seamlessly. Job Role As a Key Account Manager in our dynamic job platform business, you will be a crucial part of the team responsible for supporting key client accounts. Your role will involve working closely with Key Account Manager to ensure the satisfaction of our clients and the successful execution of our job platform...
Posted 3 months ago
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