entomo is an Equal Opportunity Employer. The company promotes and supports a diverse workforce at all levels across the Company. The Company ensures that its associates or potential hires, third-party support staff and suppliers are not discriminated against, directly or indirectly, as a result of their colour, creed, cast, race, nationality, ethnicity or national origin, marital status, pregnancy, age, disability, religion or similar philosophical belief, sexual orientation, gender or gender reassignment, etc. We are looking for an Employee Success Executive with full-cycle recruiting and operations experience, fromtalent sourcingand attracting candidates to interviewing and hiring great employees till onboarding them. He/shewill collaborate with department managers on a regular basis and proactively identify future hiring needs; Should also be able to attract candidates using various sources, like social media networks andemployee referrals and be POC of vendors. Our ideal candidate holds an academic HR background combined with work experience in end to end recruitment, onboarding, employee engagement and trainings. Employee Success Executives have a broad knowledge of human resources functions, from hiring to onboarding and from employee compensation to evaluation. Role & responsibilities Develop and update job descriptions and job specifications. Assist in talent acquisition and recruitment processes. Conduct employee onboarding and help organize training & development initiatives. Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise. Promote HR programs to create an efficient and conflict-free workplace. Organize employee engagement activities. Assist in development and implementation of human resource policies. Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates. Maintain employee files and records in electronic and paper form. Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities. Ensure compliance with labor regulations. Preferred candidate profile Proven experience as an Employee Success Executive Understanding of general human resources policies and procedures Outstanding knowledge of MS Office Excellent communication and people skills Aptitude in problem-solving Desire to work as a team with aresultdriven approach. Required Education Qualification and Experience Any bachelors degree from an accredited institution. Engineering background preferred. Excellent communication, listening, facilitation, and negotiating skills. Strong candidate management skills and demonstrated ability to work through difficult conversations to preserve relationships. Strong data analysis, organization, and prioritization skills with the ability to work independently. Must be fluent in English.
Job description entomo is an Equal Opportunity Employer. The company promotes and supports a diverse workforce at all levels across the Company. The Company ensures that its associates or potential hires, third-party support staff and suppliers are not discriminated against, directly or indirectly, as a result of their colour, creed, cast, race, nationality, ethnicity or national origin, marital status, pregnancy, age, disability, religion or similar philosophical belief, sexual orientation, gender or gender reassignment, etc. As an Implementation Lead at this company, you will prioritize the goals and needs of our customers. Implementation Leads form a direct relationship with customers and provide them with timely value propositions. Implementation team works with customers to help them with product onboarding, technical implementation support, understanding the business use cases and map it to the product features. Essential Skills: Should have a customer first approach while implementing a technology product and can independently lead the project in a highly consultative and proactive manner. Should be able to work with cross-functional teams (e.g., Product, Sales, technology) to quickly come up with solutions that achieve customer objectives. Adept in client relationships and capable of engaging in business-level and technical conversations at multiple levels of the organization. You are empathetic and a good listener. Constantly strive to improve customer health metrics like product implementation time, CSAT, LTV, repeat purchase, churn, retention, NPS, upsell and cross-sell. Requirement and Qualifications: 6+ years of experience working with enterprise-level strategic customers on technology solutions. Ability to understand complex business requirements. Ability to quickly learn and explain technical concepts. Good project management skills. Strong critical thinking skills and ability to draw insights to improve the product and customer experience. Very good verbal and written communication & presentation skills. Knowledge of technology solutions like APIs, integrations, SQL, AWS, Pendo, Hubspot, Freshdesk would be a big plus. Very hands-on experience in Excel sheets and advanced data analysis. Excellent communication skills and experience working with a Cloud/SaaS company would be ideal.