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Client Account Manager| Hyderabad| US Shift

6 - 8 years

7 - 9 Lacs

Posted:5 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

This is a Client Account Management (CAM) role where you support key client accounts by collaborating with account leadership and internal teams. Your work helps strengthen client relationships, manage internal operations, and drive business development efforts.

You will play a strategic project management role across marketing, client engagement, operations, and team leadership.

Key Responsibilities

  1. Project Management:

Handle end-to-end project management on initiatives like marketing campaigns, proposals, onboarding/offboarding, risk management, and more.

  1. Client & Account Support:
    • Support account leadership with key materials, presentations, and relationship tools.
    • Create relationship maps, org charts, and maintain client confidentiality protocols.
  2. Team Leadership:
    • Mentor and coach team members.
    • Handle performance evaluations and provide feedback.
  3. Internal Operations & Strategy:
    • Drive internal processes like contracting, dashboards, and reporting.
    • Use tools like SharePoint and Microsoft Office to manage account data.

Qualifications

  • Education: MBA or relevant full-time Masters degree
  • Experience: 6-8 years in account management, marketing, or business development
    • Minimum 2-3 years of team management or supervisory experience

Key Skills

  • Team management & coaching
  • Client servicing & communication (verbal + written)
  • Project coordination & multitasking
  • Tools: Microsoft Office, SharePoint
  • Strategic thinking (Minto Pyramid Principle knowledge is a plus)
  • Understanding of financials and dashboards

Work Timings

  • 2:00 PM to 11:00 PM IST (aligning with U.S. client hours)

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